📌 Core Information
🔹 Job Title: Account Growth Manager (Remote)
🔹 Company: INFUSE
🔹 Location: Remote
🔹 Job Type: Full-time
🔹 Category: Marketing & Sales
🔹 Date Posted: May 6, 2025
🔹 Experience Level: Mid-level (2-5 years)
🔹 Remote Status: Remote (Solely)
🚀 Job Overview
Key aspects of this role include:
- Driving incremental revenue and optimizing internal processes
- Collaborating with cross-functional teams to identify growth opportunities
- Automating and streamlining workflows to enhance efficiency
- Leveraging data insights to refine the CS playbook for revenue growth
ASSUMPTION: This role requires a balance of analytical skills, process improvement mindset, and strong collaboration abilities to succeed.
📋 Key Responsibilities
✅ Track Incremental Growth: Produce reports and track trends regularly
✅ Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities
✅ Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows
✅ Strategic Influence: Continuously evaluate and enhance how we track, measure, and forecast account growth
✅ Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs
✅ Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies, client expansion opportunities, and seamless execution
✅ Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth
ASSUMPTION: This role involves a mix of strategic thinking, data analysis, and team collaboration to drive account growth.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field
Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment
Required Skills:
- Strong analytical skills with the ability to track incremental revenue, analyze trends, and identify growth opportunities
- Experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards
- Ability to influence without direct authority, ensuring best practices are followed across teams
- Proactive, problem-solving mindset with a passion for efficiency and process improvement
- Strong collaboration and communication skills to align teams and drive impact
Preferred Skills:
- Experience with data visualization tools (Tableau, Power BI, etc.)
- Familiarity with marketing automation platforms (Marketo, Pardot, etc.)
ASSUMPTION: Candidates with a strong background in data analysis, process improvement, and team collaboration will excel in this role.
💰 Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (Based on industry standards for mid-level Customer Success roles in the United States)
Benefits:
- Competitive health, dental, and vision insurance
- 401(k) plan with company match
- Generous PTO and paid holidays
- Flexible work arrangements
- Professional development opportunities
Working Hours: Full-time (40 hours per week, with flexible scheduling)
ASSUMPTION: The salary range is estimated based on industry standards for mid-level Customer Success roles in the United States. Actual compensation may vary based on experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: INFUSE is a global B2B demand and revenue marketing performance company, specializing in demand generation, content syndication, and account-based marketing.
Company Size: INFUSE has 1,001-5,000 employees, providing a mid-sized company environment with ample opportunities for growth and collaboration.
Founded: INFUSE was founded in 2010 and has since grown into a global leader in B2B demand generation.
Company Description:
- INFUSE helps brands connect with their next best customer through data-driven strategies and full-funnel marketing solutions.
- The company's demand engine is powered by first-party buying groups, deep intent signals, and exclusive competitor and market intelligence insights.
- INFUSE works with industry-leading brands such as VMware, ServiceNow, Google, AWS, Microsoft, Palo Alto Networks, and many others.
Company Specialties:
- B2B Demand Generation
- B2B Lead Generation
- Content Syndication
- Content Marketing
- Account-Based Demand Generation
- Predictive Demand Generation
- Lead Validation
- Performance Marketing
- Lead Nurturing
- Intent-Driven Marketing
Company Website: https://www.infuse.com/
ASSUMPTION: INFUSE's focus on data-driven strategies and full-funnel marketing solutions sets it apart in the B2B demand generation industry.
📊 Role Analysis
Career Level: Mid-level (2-5 years of experience)
Reporting Structure: This role reports directly to the Sr. Director of Account Strategy and may have supervisory responsibilities over junior team members.
Work Arrangement: Remote (Solely) - This role can be performed entirely remotely, with no requirement for on-site work.
Growth Opportunities:
- Advancement to senior or management roles within the Customer Success or Account Management teams
- Expansion into related fields, such as Revenue Operations or Marketing Strategy
- Cross-functional collaboration and project-based work to gain exposure to different aspects of the business
ASSUMPTION: This role offers significant growth potential for candidates looking to advance their careers in Customer Success or related fields.
🌍 Location & Work Environment
Office Type: Remote - This role does not require an on-site presence, allowing for greater flexibility and work-life balance.
Office Location(s): Remote - This role can be performed from any location with a reliable internet connection.
Geographic Context:
- Remote work allows for a more flexible lifestyle and the opportunity to live in various locations
- Candidates should have a reliable internet connection and a suitable home office setup
- Time zone flexibility may be required to collaborate with team members and clients across different regions
Work Schedule: Full-time (40 hours per week) with flexible scheduling - INFUSE offers a flexible work environment, allowing employees to manage their time effectively.
ASSUMPTION: The remote work arrangement provides candidates with greater flexibility and the opportunity to live and work from various locations.
💼 Interview & Application Insights
Typical Process:
- Initial resume screening by the HR team
- Phone or video interview with the hiring manager
- Skills assessment or case study presentation
- Final interview with the Sr. Director of Account Strategy and other team members
- Background check and offer extension
Key Assessment Areas:
- Analytical skills and data interpretation
- Process improvement mindset
- Collaboration and communication abilities
- Problem-solving and strategic thinking
Application Tips:
- Highlight relevant experience in Customer Success, Account Management, or Revenue Operations
- Demonstrate strong analytical skills and process improvement initiatives in your resume
- Tailor your cover letter to emphasize your passion for driving growth and optimizing internal processes
- Prepare for behavioral and situational interview questions focused on collaboration, problem-solving, and strategic thinking
ATS Keywords: Customer Success, Account Management, Revenue Operations, Analytical Skills, CRM Tools, Process Improvement, Data Insights, Strategic Influence, Trend Analysis, Client Expansion
ASSUMPTION: INFUSE's interview process is designed to assess candidates' analytical skills, process improvement mindset, and collaboration abilities, ensuring a strong fit for the role.
🛠️ Tools & Technologies
- CRM tools: Salesforce, HubSpot
- Data visualization tools: Tableau, Power BI
- Marketing automation platforms: Marketo, Pardot
- Project management tools: Asana, Trello
ASSUMPTION: Familiarity with CRM tools, data visualization tools, and marketing automation platforms will be beneficial for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Data-driven decision making
- Collaboration and teamwork
- Continuous learning and improvement
Work Style:
- Proactive and problem-solving mindset
- Strong analytical and data interpretation skills
- Excellent communication and collaboration abilities
Self-Assessment Questions:
- Do you have a proven track record of driving growth and optimizing internal processes in a Customer Success or related role?
- Are you comfortable working remotely and collaborating with team members across different time zones?
- Do you possess strong analytical skills and a passion for data-driven decision making?
ASSUMPTION: INFUSE values candidates who are data-driven, collaborative, and committed to continuous learning and improvement.
⚠️ Potential Challenges
- Managing multiple priorities and projects simultaneously
- Adapting to a remote work environment and maintaining productivity
- Collaborating with team members and clients across different time zones
- Keeping up with industry trends and best practices in Customer Success and Account Management
ASSUMPTION: These challenges can be overcome with strong time management skills, effective communication, and a proactive approach to learning and adaptation.
📈 Similar Roles Comparison
- Unlike traditional Account Management roles, this position focuses heavily on data analysis and process improvement
- In comparison to Revenue Operations roles, this position has a stronger emphasis on client-facing responsibilities and growth strategies
- Career progression in this role may lead to senior or management positions within Customer Success or related fields
ASSUMPTION: This role combines elements of Customer Success, Account Management, and Revenue Operations, offering a unique blend of responsibilities and growth opportunities.
📝 Sample Projects
- Developing and implementing a new process for tracking incremental revenue across client accounts
- Collaborating with the marketing team to create targeted campaigns for client expansion opportunities
- Analyzing client data to identify trends and refine the CS playbook for revenue growth
ASSUMPTION: These sample projects illustrate the data-driven and collaborative nature of the Account Growth Manager role.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and how this role fits within the organization?
- How does INFUSE support the professional development and growth of its employees?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does INFUSE measure the success of the Customer Success team and this role specifically?
- What are the most challenging aspects of working remotely, and how does INFUSE support its remote employees?
ASSUMPTION: These interview questions will help candidates better understand the role, the team, and the company culture, ensuring a strong fit for both parties.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience in Customer Success, Account Management, or Revenue Operations
- Write a cover letter emphasizing your passion for driving growth and optimizing internal processes
- Prepare for behavioral and situational interview questions focused on collaboration, problem-solving, and strategic thinking
- Follow up with INFUSE's HR team one week after submitting your application to confirm receipt and inquire about next steps
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
