📌 Core Information
🔹 Job Title: Account Growth Manager (Remote)
🔹 Company: INFUSE
🔹 Location: Remote (United States)
🔹 Job Type: Full-Time
🔹 Category: Marketing Services
🔹 Date Posted: May 6, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Remote Solely
🚀 Job Overview
Key aspects of this role include:
- Driving incremental revenue and optimizing internal processes
- Collaborating with cross-functional teams to identify growth opportunities
- Automating workflows and improving efficiency through process enhancements
- Influencing strategy and best practices across the Customer Success team
ASSUMPTION: This role requires a proactive, data-driven individual with a strong background in Customer Success, Account Management, or Revenue Operations to drive growth and efficiency.
📋 Key Responsibilities
✅ Track Incremental Growth: Produce reports and track trends regularly
✅ Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities
✅ Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows
✅ Strategic Influence: Continuously evaluate and enhance how we track, measure, and forecast account growth
✅ Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs
✅ Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies, client expansion opportunities, and seamless execution
✅ Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth
ASSUMPTION: This role requires strong analytical skills, attention to detail, and the ability to derive insights from data to drive strategic decisions.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field
Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment
Required Skills:
- Strong analytical skills
- Experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards
- Ability to influence without direct authority
- Proactive, problem-solving mindset with a passion for efficiency and process improvement
- Strong collaboration and communication skills
Preferred Skills:
- Experience with data visualization tools (Tableau, Power BI, etc.)
- Familiarity with marketing automation platforms (Marketo, Pardot, etc.)
ASSUMPTION: Candidates with experience in a similar role or industry will have a competitive advantage, but a strong skill set and willingness to learn are equally important.
💰 Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (Based on industry standards for similar roles and experience levels)
Benefits:
- Competitive health, dental, and vision insurance
- 401(k) retirement plan with company match
- Generous PTO and holiday policy
- Flexible work arrangements and remote work options
- Professional development opportunities
Working Hours: Full-time, typically Monday - Friday, 9:00 AM - 5:00 PM ET, with flexibility for remote work
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: INFUSE operates in the B2B marketing services industry, focusing on demand generation, lead generation, and account-based marketing for global brands
Company Size: INFUSE has 1,001-5,000 employees, providing a large, established environment with opportunities for growth and collaboration
Founded: INFUSE was founded in 2010, with a history of innovation and growth in the B2B marketing space
Company Description:
- INFUSE helps brands connect with their next best customer through data-driven strategies and full-funnel marketing solutions
- The company's demand engine is powered by data, ensuring precision targeting across in-market buyer and account profiles
- INFUSE works with industry-leading brands such as VMware, ServiceNow, Google, AWS, Microsoft, and Palo Alto Networks
Company Specialties:
- B2B Demand Generation
- B2B Lead Generation
- Content Syndication
- Content Marketing
- Account-Based Demand Generation
- Predictive Demand Generation
- Lead Validation
- Performance Marketing
- Lead Nurturing
- Intent-Driven Marketing
Company Website: http://www.infuse.com/
ASSUMPTION: INFUSE's extensive experience and global presence provide a strong foundation for applicants seeking a stable, growth-oriented environment.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth and advancement within the Customer Success team and the broader organization
Reporting Structure: This role reports directly to the Sr. Director of Account Strategy and collaborates with cross-functional teams, including Sales, Marketing, and Operations
Work Arrangement: Remote solely, with flexibility for remote work and the option to work from INFUSE's offices in Boca Raton, FL, or London, UK
Growth Opportunities:
- Advancement within the Customer Success team or other departments
- Expanding skills and expertise through training programs and professional development opportunities
- Contributing to INFUSE's growth and success, with potential for increased responsibility and leadership roles
ASSUMPTION: This role offers a clear path for career progression and growth within INFUSE's established and expanding organization.
🌍 Location & Work Environment
Office Type: INFUSE has offices in Boca Raton, FL, and London, UK, with a remote-friendly work culture
Office Location(s): 2385 NW Executive Center Drive, Suite 100, Boca Raton, FL 33431, US; Salisbury House, 29 Finsbury Circus, London, EC2M 5SQ, GB
Geographic Context:
- Boca Raton, FL: A coastal city in South Florida, offering a subtropical climate, beaches, and a vibrant business community
- London, UK: A global city with a rich history, diverse culture, and thriving business scene
Work Schedule: Full-time, typically Monday - Friday, with flexibility for remote work and core hours
ASSUMPTION: INFUSE's remote-friendly work environment and global presence provide applicants with flexibility and the opportunity to work in diverse locations.
💼 Interview & Application Insights
Typical Process:
- Initial resume screening
- Video interview with the hiring manager
- Test or short project to assess skills and fit
- Final interview with the interview team
- Offer and onboarding
Key Assessment Areas:
- Analytical skills and data-driven decision-making
- Process improvement and efficiency
- Collaboration and communication
- Strategic thinking and problem-solving
Application Tips:
- Highlight relevant experience and skills in your resume, focusing on Customer Success, Account Management, or Revenue Operations
- Tailor your cover letter to demonstrate your understanding of the role and INFUSE's mission
- Prepare for behavioral and situational interview questions that assess your problem-solving, collaboration, and strategic thinking skills
ATS Keywords: Customer Success, Account Management, Revenue Operations, Incremental Revenue, Process Optimization, Automation, Efficiency, Strategic Influence, Training, Enablement, Collaboration, Sales, Marketing, Operations, Data Insights
ASSUMPTION: INFUSE's hiring process is designed to assess candidates' skills, fit, and potential for growth within the organization.
🛠️ Tools & Technologies
- CRM tools: Salesforce, HubSpot
- Reporting dashboards: Tableau, Power BI
- Marketing automation platforms: Marketo, Pardot
- Data visualization tools: Tableau, Power BI
ASSUMPTION: Familiarity with these tools is preferred but not required, as INFUSE provides training and support for new hires.
👔 Cultural Fit Considerations
Company Values:
- Data-driven
- Collaborative
- Innovative
- Customer-focused
- Growth-oriented
Work Style:
- Remote-friendly and flexible
- Results-driven and accountable
- Continuously learning and improving
- Proactive and problem-solving
Self-Assessment Questions:
- Do you thrive in a data-driven environment and enjoy analyzing trends to identify growth opportunities?
- Are you comfortable working remotely and collaborating with cross-functional teams in a global organization?
- Do you have a proactive, problem-solving mindset and a passion for process improvement?
ASSUMPTION: INFUSE values candidates who align with their data-driven, collaborative, and growth-oriented culture.
⚠️ Potential Challenges
- Managing multiple priorities and projects simultaneously
- Adapting to a fast-paced, dynamic work environment
- Collaborating effectively with remote teams across different time zones
- Continuously learning and staying up-to-date with industry trends and best practices
ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a willingness to learn and grow.
📈 Similar Roles Comparison
- Unlike traditional Customer Success or Account Management roles, this position focuses heavily on driving incremental revenue and optimizing internal processes
- INFUSE's global presence and data-driven approach set it apart from other B2B marketing services companies
- This role offers a clear path for career progression within INFUSE's established and expanding organization
ASSUMPTION: Applicants should consider their fit for INFUSE's unique focus on data-driven growth and optimization, as well as their potential for growth within the organization.
📝 Sample Projects
- Developing and implementing a process to automate the tracking of incremental revenue
- Analyzing client data to identify trends and opportunities for expansion
- Collaborating with the Sr. Director of Account Strategy to create a training program for the Customer Success team
ASSUMPTION: These sample projects demonstrate the data-driven, collaborative, and strategic nature of the Account Growth Manager role at INFUSE.
❓ Key Questions to Ask During Interview
- How does INFUSE support the professional development of its employees in this role?
- What are the most significant challenges facing the Customer Success team, and how can this role help address them?
- How does INFUSE foster a collaborative and inclusive work environment, particularly for remote employees?
- What are the growth opportunities for this role, and how has INFUSE supported the advancement of employees in similar positions?
- How does INFUSE measure the success of its Customer Success team, and how can this role contribute to those metrics?
ASSUMPTION: Asking thoughtful, insightful questions demonstrates your interest in and understanding of the role and INFUSE's mission.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills, focusing on Customer Success, Account Management, or Revenue Operations
- Prepare for behavioral and situational interview questions that assess your problem-solving, collaboration, and strategic thinking skills
- If selected for an interview, be ready to discuss your approach to driving incremental revenue, optimizing internal processes, and collaborating with cross-functional teams
- Follow up with INFUSE after submitting your application, and be prepared to schedule interviews promptly if requested
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
