📌 Core Information
🔹 Job Title: Account Growth Manager (Remote)
🔹 Company: INFUSE
🔹 Location: Remote
🔹 Job Type: Full-time
🔹 Category: Marketing & Sales
🔹 Date Posted: May 6, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Remote (Solely)
🚀 Job Overview
Key aspects of this role include:
- Driving incremental revenue and optimizing internal processes within the Customer Success team.
- Collaborating with various teams to identify growth opportunities and implement efficient tracking systems.
- Leveraging data, market trends, and internal feedback to refine the CS playbook for revenue growth.
- Working closely with Sales, Marketing, and Operations to ensure alignment on growth strategies and seamless execution.
ASSUMPTION: This role requires a proactive, problem-solving mindset with a passion for efficiency and process improvement. Strong analytical skills and experience with CRM tools are essential for success in this position.
📋 Key Responsibilities
✅ Track Incremental Growth: Produce reports and track trends regularly.
✅ Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities.
✅ Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows.
✅ Strategic Influence: Continuously evaluate and enhance how we track, measure, and forecast account growth.
✅ Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs.
✅ Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies and seamless execution.
✅ Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth.
ASSUMPTION: This role requires strong analytical skills, experience with CRM tools, and the ability to influence without direct authority.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience).
Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment.
Required Skills:
- Strong analytical skills with the ability to track incremental revenue, analyze trends, and identify growth opportunities.
- Experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards.
- Ability to influence without direct authority, ensuring best practices are followed across teams.
- Proactive, problem-solving mindset with a passion for efficiency and process improvement.
- Strong collaboration and communication skills to align teams and drive impact.
Preferred Skills:
- Experience with data visualization tools (e.g., Tableau, Power BI).
- Familiarity with marketing automation tools (e.g., Marketo, Pardot).
ASSUMPTION: Candidates with experience in B2B marketing, SaaS, or agency environments will have a strong foundation for success in this role.
💰 Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (based on experience and location).
Benefits:
- Competitive salary and benefits package.
- Opportunity to work with a passionate, driven team focused on customer success and measurable impact.
- Fast-growing, innovative company with a culture that values growth, collaboration, and creativity.
Working Hours: Full-time (40 hours per week) with flexible scheduling.
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles, experience levels, and locations. Actual compensation may vary based on individual qualifications and INFUSE's compensation structure.
📌 Applicant Insights
🔍 Company Context
Industry: INFUSE operates in the marketing services industry, specializing in B2B demand generation, B2B lead generation, and account-based demand generation.
Company Size: INFUSE has 1,001-5,000 employees, providing a mid-sized company environment with ample opportunities for growth and collaboration.
Founded: INFUSE was founded in 2010 and has since grown into a global company with offices in Boca Raton, FL, and London, UK.
Company Description:
- INFUSE helps brands connect with their next best customer through data-driven strategies and full-funnel marketing solutions.
- The company's demand engine is powered by data, including first-party buying groups, deep intent signals, and exclusive competitor and market intelligence insights.
- INFUSE works with industry-leading brands such as VMware, ServiceNow, Google, AWS, Microsoft, Palo Alto Networks, and many others.
Company Specialties:
- B2B Demand Generation
- B2B Lead Generation
- Content Syndication
- Content Marketing
- Account-Based Demand Generation
- Predictive Demand Generation
- Lead Validation
- Performance Marketing
- Lead Nurturing
- Intent-Driven Marketing
Company Website: http://www.infuse.com/
ASSUMPTION: INFUSE's focus on data-driven strategies and full-funnel marketing solutions enables the company to deliver precision targeting and qualified interest for its clients.
📊 Role Analysis
Career Level: This role is at the mid-level career stage, requiring 3-5 years of experience in a related field.
Reporting Structure: The Account Growth Manager reports directly to the Sr. Director of Account Strategy.
Work Arrangement: This is a remote-only position, offering flexibility and the opportunity to work from anywhere.
Growth Opportunities:
- Potential career progression into senior or management roles within the Customer Success team or other departments.
- Opportunity to influence strategy and be a key driver of account growth and efficiency.
- Chance to work alongside a passionate, driven team focused on customer success and measurable impact.
ASSUMPTION: INFUSE's fast-growing, innovative environment provides ample opportunities for career growth and development.
🌍 Location & Work Environment
Office Type: Remote (Solely)
Office Location(s): Remote work from anywhere
Geographic Context:
- INFUSE has offices in Boca Raton, FL, and London, UK, but this role can be performed remotely from anywhere in the United States.
- The company works with clients from various industries and locations worldwide.
- INFUSE's global presence enables employees to collaborate with diverse teams and gain exposure to international markets.
Work Schedule: Full-time (40 hours per week) with flexible scheduling to accommodate different time zones and work preferences.
ASSUMPTION: INFUSE's remote work environment fosters collaboration and flexibility, allowing employees to balance their personal and professional lives effectively.
💼 Interview & Application Insights
Typical Process:
- Initial resume screening by the HR team.
- Phone or video interview with the hiring manager or a member of the HR team.
- Skills assessment or case study presentation.
- Final interview with the Sr. Director of Account Strategy and other team members.
Key Assessment Areas:
- Analytical skills and problem-solving abilities.
- Experience with CRM tools and reporting dashboards.
- Communication and collaboration skills.
- Alignment with INFUSE's company values and culture.
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Be prepared to discuss your experience with CRM tools, data analysis, and process improvement.
- Demonstrate your passion for driving growth, efficiency, and collaboration in your application materials.
- Showcase your ability to influence without direct authority and ensure best practices are followed across teams.
ATS Keywords: Customer Success, Account Management, Revenue Operations, Analytical Skills, CRM Tools, Collaboration, Communication, Problem-Solving, Process Improvement, Data Insights, Training, Automation, Efficiency, Strategic Influence, Trend Analysis, Client Expansion
ASSUMPTION: INFUSE's hiring process is designed to assess candidates' skills, experience, and cultural fit, ensuring they are the best fit for the role and the company.
🛠️ Tools & Technologies
- CRM Tools: Salesforce, HubSpot
- Data Visualization Tools: Tableau, Power BI (preferred)
- Marketing Automation Tools: Marketo, Pardot (preferred)
- Project Management Tools: Asana, Trello, Jira
ASSUMPTION: Familiarity with the listed tools and technologies is preferred but not required. INFUSE provides training and support to help employees develop the necessary skills for success in their roles.
👔 Cultural Fit Considerations
Company Values:
- Data-Driven: INFUSE emphasizes the use of data and analytics to inform decision-making and drive results.
- Innovative: The company encourages creativity, continuous learning, and the exploration of new ideas.
- Collaborative: INFUSE fosters a culture of teamwork, open communication, and mutual support.
Work Style:
- Proactive: INFUSE values employees who take initiative and drive results.
- Problem-Solving: The company seeks individuals who can identify challenges, evaluate options, and implement effective solutions.
- Adaptable: INFUSE's fast-paced environment requires employees to be flexible and responsive to change.
Self-Assessment Questions:
- Do you have a proven track record of driving growth and optimizing processes in a similar role?
- Are you comfortable working remotely and collaborating with diverse teams across different time zones?
- Do you thrive in a fast-paced, innovative environment and embrace change as an opportunity for growth?
ASSUMPTION: INFUSE's company culture values growth, collaboration, and creativity, making it an ideal fit for candidates who share these priorities.
⚠️ Potential Challenges
- Managing multiple priorities and deadlines in a fast-paced, remote work environment.
- Collaborating effectively with diverse teams across different time zones and cultures.
- Adapting to changes in processes, tools, or priorities as INFUSE continues to grow and evolve.
- Balancing the need for data-driven decision-making with the need for quick, agile responses to market trends and client needs.
ASSUMPTION: INFUSE's dynamic, fast-growing environment presents unique challenges that require adaptability, strong communication skills, and a proactive mindset.
📈 Similar Roles Comparison
- Compared to other Customer Success or Account Management roles, this position places a greater emphasis on data analysis, process optimization, and strategic influence.
- INFUSE's focus on data-driven strategies and full-funnel marketing solutions sets it apart from other marketing services companies.
- This role offers significant growth opportunities and the chance to influence strategy within a fast-growing, innovative company.
ASSUMPTION: INFUSE's unique focus on data-driven strategies and full-funnel marketing solutions enables it to deliver precision targeting and qualified interest for its clients, setting it apart from other marketing services companies.
📝 Sample Projects
- Developing and implementing a new process for tracking incremental revenue and optimizing internal processes within the Customer Success team.
- Analyzing client data, market trends, and internal feedback to refine the CS playbook for revenue growth.
- Collaborating with Sales, Marketing, and Operations to ensure alignment on growth strategies and seamless execution.
ASSUMPTION: These sample projects illustrate the key responsibilities and required skills for the Account Growth Manager role at INFUSE.
❓ Key Questions to Ask During Interview
- Can you describe the typical workflow and priorities for this role in the first 30, 60, and 90 days?
- How does INFUSE support the professional development and growth of its employees in this role?
- Can you provide examples of how INFUSE's company values are demonstrated in day-to-day work and decision-making?
- How does INFUSE measure the success of its Account Growth Managers, and what key performance indicators (KPIs) are used to track progress?
- What opportunities exist for collaboration and knowledge-sharing with other teams and departments within INFUSE?
ASSUMPTION: Asking thoughtful, insightful questions during the interview process demonstrates your interest in the role and commitment to INFUSE's success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link.
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Prepare for your interview by researching INFUSE's company values, culture, and recent projects.
- Follow up with the INFUSE HR team one week after submitting your application to confirm receipt and inquire about next steps.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
