📌 Core Information
🔹 Job Title: Account Growth Manager (Remote)
🔹 Company: INFUSE
🔹 Location: Remote
🔹 Job Type: Full-time
🔹 Category: Marketing & Sales
🔹 Date Posted: May 6, 2025
🔹 Experience Level: Mid-level (2-5 years)
🔹 Remote Status: Remote (Solely)
🚀 Job Overview
Key aspects of this role include:
- Driving incremental revenue and optimizing internal processes within the Customer Success team.
- Collaborating with various teams to identify growth opportunities and implement efficient tracking systems.
- Leveraging client data, market trends, and internal feedback to refine the CS playbook for revenue growth.
- Working closely with Sales, Marketing, and Operations to ensure alignment on growth strategies and seamless execution.
ASSUMPTION: This role requires a balance of analytical skills, process improvement mindset, and strong collaboration abilities to succeed.
📋 Key Responsibilities
✅ Track Incremental Growth: Produce reports and track trends regularly.
✅ Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities.
✅ Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows.
✅ Strategic Influence: Continuously evaluate and enhance how we track, measure, and forecast account growth.
✅ Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs.
✅ Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies, client expansion opportunities, and seamless execution.
✅ Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth.
ASSUMPTION: This role involves a mix of strategic planning, data analysis, and team collaboration to drive account growth and improve processes.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field (or equivalent experience).
Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment.
Required Skills:
- Strong analytical skills with the ability to track incremental revenue, analyze trends, and identify growth opportunities.
- Experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards.
- Ability to influence without direct authority, ensuring best practices are followed across teams.
- Proactive, problem-solving mindset with a passion for efficiency and process improvement.
- Strong collaboration and communication skills to align teams and drive impact.
Preferred Skills:
- Experience with data visualization tools (e.g., Tableau, Power BI).
- Familiarity with marketing automation platforms (e.g., Marketo, Pardot).
ASSUMPTION: Candidates with experience in B2B marketing or SaaS environments will likely have a better understanding of the industry and its nuances.
💰 Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (based on industry standards for mid-level roles in B2B marketing, SaaS, or agency environments).
Benefits:
- Competitive health, dental, and vision insurance.
- 401(k) plan with company match.
- Unlimited PTO and flexible work arrangements.
- Professional development opportunities and tuition reimbursement.
Working Hours: Full-time (40 hours/week), with flexible hours and remote work arrangement.
ASSUMPTION: The salary range is estimated based on industry standards for mid-level roles in similar environments. Actual compensation may vary based on experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: INFUSE operates in the B2B demand and revenue marketing performance industry, focusing on data-driven strategies and full-funnel marketing solutions.
Company Size: INFUSE has 1,001-5,000 employees, providing a mid-sized company environment with ample opportunities for growth and collaboration.
Founded: INFUSE was founded in 2009, with over a decade of experience in the industry.
Company Description:
- INFUSE helps brands connect with their next best customer through data-driven strategies and full-funnel marketing solutions.
- The company's demand engine is powered by data, ensuring precision targeting across in-market buyer and account profiles to drive qualified interest.
- INFUSE works with industry-leading brands such as VMware, ServiceNow, Google, AWS, Microsoft, Palo Alto Networks, and many others.
Company Specialties:
- B2B Demand Generation
- B2B Lead Generation
- Content Syndication
- Content Marketing
- Account-Based Demand Generation
- Predictive Demand Generation
- Lead Validation
- Performance Marketing
- Lead Nurturing
- Intent-Driven Marketing
Company Website: http://www.infuse.com/
ASSUMPTION: INFUSE's focus on data-driven strategies and full-funnel marketing solutions sets it apart in the B2B demand and revenue marketing performance industry.
📊 Role Analysis
Career Level: Mid-level (2-5 years of experience).
Reporting Structure: This role reports directly to the Sr. Director of Account Strategy.
Work Arrangement: Remote (solely), with flexible hours and unlimited PTO.
Growth Opportunities:
- Potential career progression into senior roles within the Customer Success team or other departments.
- Opportunities to influence strategy and be a key driver of account growth and efficiency.
- Professional development opportunities and tuition reimbursement for continuous learning.
ASSUMPTION: This role offers growth opportunities through career progression, influence on strategy, and professional development.
🌍 Location & Work Environment
Office Type: Remote (no physical office).
Office Location(s): N/A (remote work).
Geographic Context:
- Remote work allows for a flexible work-life balance and the ability to work from anywhere with a stable internet connection.
- INFUSE has offices in Boca Raton, FL, and London, UK, providing opportunities for international collaboration.
- The company works with clients from various industries and locations worldwide.
Work Schedule: Full-time (40 hours/week), with flexible hours and unlimited PTO.
ASSUMPTION: The remote work arrangement offers flexibility and the opportunity to work from various locations, with the potential for international collaboration.
💼 Interview & Application Insights
Typical Process:
- Initial application review by the INFUSE hiring team.
- Video interview with the hiring manager or interview team.
- Short project or test to assess the candidate's skills and fit for the role.
- Final interview with the INFUSE team, focusing on cultural fit and long-term goals.
- Offer extension and onboarding for successful candidates.
Key Assessment Areas:
- Analytical skills and ability to track incremental revenue.
- Process improvement mindset and ability to optimize internal processes.
- Collaboration and communication skills, both written and verbal.
- Problem-solving abilities and strategic thinking.
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Demonstrate your understanding of the role's responsibilities and INFUSE's company mission in your application materials.
- Prepare for the video interview by researching INFUSE and practicing your responses to common interview questions.
- If asked to complete a short project or test, approach it as an opportunity to showcase your skills and thought process.
ATS Keywords: Incremental Revenue, Account Growth, Customer Success, CRM Tools, Process Optimization, Data Analysis, Strategic Influence, Collaboration, Marketing, Sales, Operations.
ASSUMPTION: INFUSE's hiring process focuses on assessing candidates' skills, cultural fit, and long-term potential for success in the role.
🛠️ Tools & Technologies
- CRM Tools: Salesforce, HubSpot
- Reporting Dashboards: Tableau, Power BI
- Marketing Automation Platforms: Marketo, Pardot
- Other Tools: Google Workspace, Slack, Zoom
ASSUMPTION: Familiarity with these tools is beneficial but not always required, as INFUSE may provide training and support for new hires.
👔 Cultural Fit Considerations
Company Values:
- Data-driven decision making
- Collaboration and teamwork
- Continuous learning and improvement
- Customer-centric approach
- Innovation and creativity
Work Style:
- Remote-friendly and flexible work arrangements
- Results-driven and focused on achieving goals
- Strong communication and collaboration skills
- Proactive and problem-solving mindset
- Ability to work independently and in a team environment
Self-Assessment Questions:
- Do you thrive in a data-driven environment and enjoy analyzing trends to identify growth opportunities?
- Are you comfortable working remotely and collaborating with team members in different time zones?
- Do you have a proven track record of optimizing internal processes and driving results?
ASSUMPTION: INFUSE values candidates who align with their data-driven approach, collaborative work style, and commitment to continuous learning and improvement.
⚠️ Potential Challenges
- Managing multiple priorities and projects simultaneously in a fast-paced, dynamic environment.
- Adapting to a remote work arrangement and collaborating with team members in different time zones.
- Balancing strategic planning with day-to-day tasks and tactical execution.
- Navigating a large organization with multiple departments and stakeholders.
ASSUMPTION: These challenges can be overcome with strong organizational skills, effective communication, and a proactive, problem-solving mindset.
📈 Similar Roles Comparison
- Compared to other Account Manager or Customer Success roles, this position places a stronger emphasis on data analysis, process optimization, and strategic influence.
- INFUSE's focus on data-driven strategies and full-funnel marketing solutions sets it apart from other B2B demand and revenue marketing performance companies.
- This role offers growth opportunities through career progression, influence on strategy, and professional development, similar to other mid-level roles in the industry.
ASSUMPTION: This role is unique in its focus on data analysis, process optimization, and strategic influence within the Customer Success team.
📝 Sample Projects
- Developing and implementing a new process for tracking incremental revenue across the Customer Success team.
- Analyzing client data and market trends to identify new growth opportunities and refine the CS playbook for revenue growth.
- Collaborating with the Sr. Director of Account Strategy to create and deliver training programs for the Customer Success team.
ASSUMPTION: These sample projects demonstrate the role's focus on data analysis, process optimization, and strategic influence within the Customer Success team.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and how this role fits within the organization?
- How does INFUSE support the professional development and growth of its employees?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does INFUSE measure the success of this role, and what are the key performance indicators (KPIs)?
- What is the company's long-term vision for the Customer Success team and this role?
ASSUMPTION: Asking these questions demonstrates your interest in the role, the company, and your long-term career growth.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role.
- Prepare for the video interview by researching INFUSE and practicing your responses to common interview questions.
- If asked to complete a short project or test, approach it as an opportunity to showcase your skills and thought process.
- Follow up with the INFUSE hiring team one week after submitting your application to express your interest and reiterate your qualifications for the role.
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
