π Core Information
πΉ Job Title: Account Growth Manager (Remote)
πΉ Company: INFUSE
πΉ Location: Remote
πΉ Job Type: Full-Time
πΉ Category: Marketing Services
πΉ Date Posted: May 6, 2025
πΉ Experience Level: 2-5 years
πΉ Remote Status: Remote Solely
π Job Overview
Key aspects of this role include:
- Driving incremental revenue and optimizing internal processes for customer success
- Collaborating with cross-functional teams to ensure alignment on growth strategies
- Identifying and implementing tools to automate tracking and streamline workflows
- Developing training programs to enhance skills and best practices across the team
ASSUMPTION: This role requires a balance of analytical, strategic, and collaborative skills to succeed. The ideal candidate will be comfortable working with data, influencing teams, and driving process improvements.
π Key Responsibilities
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Track Incremental Growth: Produce reports and track trends regularly
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Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities
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Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows
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Strategic Influence: Continuously evaluate and enhance how we track, measure, and forecast account growth
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Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs
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Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies, client expansion opportunities, and seamless execution
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Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth
ASSUMPTION: This role involves a mix of strategic planning, data analysis, and team collaboration. The ideal candidate will be comfortable working with data, influencing teams, and driving process improvements.
π― Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field
Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment
Required Skills:
- Strong analytical skills with the ability to track incremental revenue, analyze trends, and identify growth opportunities
- Experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards
- Ability to influence without direct authority, ensuring best practices are followed across teams
- Proactive, problem-solving mindset with a passion for efficiency and process improvement
- Strong collaboration and communication skills to align teams and drive impact
Preferred Skills:
- Experience with data visualization tools (e.g., Tableau, Power BI)
- Familiarity with marketing automation platforms (e.g., Marketo, Pardot)
- Background in B2B marketing or demand generation
ASSUMPTION: While the job listing does not specify preferred qualifications, these additional skills would be beneficial for success in this role.
π° Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (Based on industry standards for similar roles and experience levels)
Benefits:
- Competitive salary
- Health, dental, and vision insurance
- 401(k) plan with company match
- Flexible time off
- Professional development opportunities
Working Hours: Full-time, with flexible hours and a remote work arrangement
ASSUMPTION: The salary range is estimated based on industry standards for similar roles and experience levels. The benefits listed are typical for companies of this size in the marketing services industry.
π Applicant Insights
π Company Context
Industry: INFUSE operates in the marketing services industry, focusing on B2B demand and revenue marketing performance. They specialize in driving qualified interest and optimizing lead-to-revenue performance for their clients.
Company Size: INFUSE has 1,001-5,000 employees, making it a mid-sized company. This size offers opportunities for career growth and exposure to diverse projects while maintaining a manageable team structure.
Founded: INFUSE was founded in 2008 and has since grown into a global company with offices in the United States and the United Kingdom.
Company Description:
- INFUSE is a global B2B demand and revenue marketing performance company
- They use an AI-driven demand engine to ensure precision targeting and qualified interest
- INFUSE works with industry-leading brands to optimize their lead-to-revenue performance
Company Specialties:
- B2B Demand Generation
- B2B Lead Generation
- Content Syndication
- Content Marketing
- Account-Based Demand Generation
- Predictive Demand Generation
- Lead Validation
- Performance Marketing
- Lead Nurturing
- Intent-Driven Marketing
Company Website: http://www.infuse.com/
ASSUMPTION: INFUSE's focus on data-driven strategies and full-funnel marketing solutions sets it apart in the marketing services industry. Their global presence and work with industry-leading brands indicate a strong reputation and commitment to excellence.
π Role Analysis
Career Level: This role is suitable for mid-career professionals seeking to advance their skills in customer success, account management, or revenue operations.
Reporting Structure: The Account Growth Manager will report directly to the Sr. Director of Account Strategy and work closely with the Customer Success team, as well as other cross-functional teams.
Work Arrangement: This is a remote-only position, offering flexibility and the opportunity to work from anywhere within the United States.
Growth Opportunities:
- Potential career progression into senior roles within the Customer Success or Account Management teams
- Opportunities to develop skills in data analysis, process improvement, and strategic planning
- Chance to work with and learn from experienced professionals in the marketing services industry
ASSUMPTION: This role offers a unique blend of strategic, analytical, and collaborative responsibilities, providing ample opportunities for professional growth and development.
π Location & Work Environment
Office Type: Remote work environment, with no physical office required
Office Location(s): Not applicable for this remote-only position
Geographic Context:
- The United States has a diverse range of industries and markets, offering ample opportunities for growth and learning
- The remote work arrangement allows for flexibility and the ability to work from anywhere within the country
- The United States has a well-established marketing services industry, with numerous opportunities for professional development and networking
Work Schedule: Full-time, with flexible hours and the ability to work remotely
ASSUMPTION: The remote work arrangement offers flexibility and the opportunity to work from anywhere within the United States. This can help attract and retain top talent, as well as promote work-life balance.
πΌ Interview & Application Insights
Typical Process:
- Initial resume screening by the INFUSE hiring team
- Video interview with the hiring manager or interview team
- Skills assessment or project, followed by a final interview with the Sr. Director of Account Strategy
- Offer extended to the successful candidate
Key Assessment Areas:
- Analytical skills and ability to track incremental revenue
- Process improvement mindset and ability to identify growth opportunities
- Collaboration and communication skills, with the ability to influence teams
- Alignment with INFUSE's company values and culture
Application Tips:
- Highlight relevant experience in customer success, account management, or revenue operations
- Demonstrate strong analytical skills and a proven track record of driving growth
- Tailor your resume and cover letter to emphasize your ability to work collaboratively and drive process improvements
- Prepare for behavioral interview questions that focus on your problem-solving skills, process improvement initiatives, and team collaboration experiences
ATS Keywords: Customer Success, Account Management, Revenue Operations, Incremental Revenue, Process Optimization, Automation, Efficiency, Strategic Influence, Training, Collaboration, Communication, Data Insights, B2B Marketing, SaaS, Agency Environment
ASSUMPTION: INFUSE's hiring process is designed to assess candidates' skills and cultural fit, with a focus on analytical, strategic, and collaborative abilities.
π οΈ Tools & Technologies
- CRM tools (Salesforce, HubSpot)
- Reporting dashboards (Tableau, Power BI)
- Marketing automation platforms (Marketo, Pardot)
- Data visualization tools (Excel, Google Sheets)
ASSUMPTION: The required tools and technologies for this role are industry-standard and widely used in the marketing services industry.
π Cultural Fit Considerations
Company Values:
- Data-driven decision making
- Collaboration and teamwork
- Continuous learning and improvement
- Customer-centric approach
- Integrity and accountability
Work Style:
- Analytical and strategic mindset
- Proactive and problem-solving approach
- Strong collaboration and communication skills
- Ability to work independently and manage multiple priorities
- Adaptability and flexibility in a dynamic work environment
Self-Assessment Questions:
- Do you have a proven track record of driving growth through data analysis and process improvement?
- Are you comfortable working collaboratively with cross-functional teams to achieve common goals?
- Do you thrive in a dynamic, fast-paced work environment, and are you able to adapt to change?
- Are you committed to continuous learning and professional development?
ASSUMPTION: INFUSE's company values and work style preferences indicate a strong focus on data-driven decision making, collaboration, and continuous improvement. Candidates should assess their fit with these values and work style preferences to ensure a successful transition into the company culture.
β οΈ Potential Challenges
- Managing multiple priorities and balancing strategic, analytical, and collaborative responsibilities
- Adapting to a dynamic, fast-paced work environment with a high degree of autonomy
- Working with diverse teams and stakeholders to drive consensus and alignment on growth strategies
- Identifying and implementing process improvements that require significant changes to existing workflows
ASSUMPTION: The Account Growth Manager role presents unique challenges that require a strong analytical, strategic, and collaborative skillset. Candidates should be prepared to manage multiple priorities, adapt to change, and work effectively with diverse teams.
π Similar Roles Comparison
- Unlike traditional Customer Success or Account Management roles, this position focuses heavily on process improvement, automation, and strategic influence
- This role requires a strong analytical skillset and the ability to track and measure incremental revenue, setting it apart from other customer success or account management positions
- Career progression in this role could lead to senior positions within the Customer Success or Account Management teams, or potentially into revenue operations or strategic consulting roles
ASSUMPTION: The Account Growth Manager role is unique in its focus on process improvement, automation, and strategic influence. Candidates should be prepared to leverage their analytical, strategic, and collaborative skills to succeed in this role and drive growth for INFUSE's clients.
π Sample Projects
- Developing a comprehensive dashboard to track incremental revenue and identify growth opportunities
- Implementing a new CRM tool or process to streamline workflows and improve efficiency
- Collaborating with the marketing team to refine the customer success playbook and optimize revenue growth
ASSUMPTION: These sample projects illustrate the strategic, analytical, and collaborative nature of the Account Growth Manager role. Candidates should be prepared to tackle similar projects and drive growth for INFUSE's clients.
β Key Questions to Ask During Interview
- Can you describe the current process for tracking incremental revenue, and how this role will improve it?
- How does the Customer Success team collaborate with other departments, such as Sales and Marketing, to drive growth?
- What opportunities exist for professional development and career growth within the Customer Success team or the broader organization?
- How does INFUSE support work-life balance for its remote employees?
- Can you provide an example of a time when INFUSE successfully drove incremental revenue for a client, and what role did the Account Growth Manager play in that process?
ASSUMPTION: These interview questions are designed to assess the candidate's understanding of the role, INFUSE's company culture, and the opportunity for professional growth and development.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience in customer success, account management, or revenue operations, as well as your analytical, strategic, and collaborative skills
- Prepare for the video interview by practicing your responses to common interview questions and researching INFUSE's company culture and values
- Follow up with the INFUSE hiring team one week after submitting your application to confirm receipt and inquire about the next steps in the interview process
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.