📌 Core Information
🔹 Job Title: Account Growth Manager (Remote)
🔹 Company: INFUSE
🔹 Location: Remote
🔹 Job Type: Full-Time
🔹 Category: Marketing & Sales
🔹 Date Posted: May 6, 2025
🔹 Experience Level: Mid-Level (2-5 years)
🔹 Remote Status: Remote (Solely)
🚀 Job Overview
Key aspects of this role include:
- Driving incremental revenue growth across client accounts
- Optimizing internal processes for efficiency and accountability
- Collaborating with cross-functional teams to align on growth strategies
- Leveraging data and insights to refine the CS playbook for revenue growth
ASSUMPTION: This role requires a balance of analytical skills, process improvement mindset, and strong collaboration skills to succeed.
📋 Key Responsibilities
✅ Track Incremental Growth: Produce reports and track trends regularly
✅ Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities
✅ Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows
✅ Strategic Influence: Continuously evaluate and enhance how we track, measure, and forecast account growth
✅ Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs
✅ Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies, client expansion opportunities, and seamless execution
✅ Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth
ASSUMPTION: This role requires a proactive approach to identifying growth opportunities and driving process improvements.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field
Experience: 3-5 years in Customer Success, Account Management, or Revenue Operations, preferably in a B2B marketing or SaaS environment
Required Skills:
- Strong analytical skills
- Experience working with CRM tools (Salesforce, HubSpot, etc.)
- Ability to influence without direct authority
- Proactive, problem-solving mindset
- Strong collaboration and communication skills
Preferred Skills:
- Experience with data visualization tools (Tableau, Power BI, etc.)
- Familiarity with marketing automation platforms (Marketo, Pardot, etc.)
ASSUMPTION: Candidates with experience in a B2B marketing or SaaS environment will have a better understanding of the industry and client needs.
💰 Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (Based on industry standards for mid-level Customer Success roles in the US)
Benefits:
- Health, dental, and vision insurance
- 401(k) matching
- Flexible work hours
- Remote work options
Working Hours: Full-time (40 hours per week) with flexible scheduling
ASSUMPTION: The salary range is estimated based on industry standards for mid-level Customer Success roles in the US. Actual compensation may vary based on experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: INFUSE operates in the B2B marketing services industry, focusing on demand generation and revenue marketing performance.
Company Size: INFUSE has 1,001-5,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.
Founded: INFUSE was founded in 2010, with a history of innovation and growth in the B2B marketing space.
Company Description:
- INFUSE helps brands connect with their next best customer through data-driven strategies and full-funnel marketing solutions.
- The company's demand engine is powered by data, ensuring precision targeting across in-market buyer and account profiles.
- INFUSE works with industry-leading brands such as VMware, ServiceNow, Google, AWS, Microsoft, Palo Alto Networks, and many others.
Company Specialties:
- B2B Demand Generation
- B2B Lead Generation
- Content Syndication
- Content Marketing
- Account-Based Demand Generation
- Predictive Demand Generation
- Lead Validation
- Performance Marketing
- Lead Nurturing
- Intent-Driven Marketing
Company Website: http://www.infuse.com/
ASSUMPTION: INFUSE's focus on data-driven strategies and full-funnel marketing solutions sets it apart in the B2B marketing services industry.
📊 Role Analysis
Career Level: Mid-Level (2-5 years of experience)
Reporting Structure: This role reports directly to the Sr. Director of Account Strategy and collaborates with cross-functional teams, including Sales, Marketing, and Operations.
Work Arrangement: Remote (Solely), with flexible scheduling and the opportunity to work from anywhere in the United States.
Growth Opportunities:
- Potential career progression into senior roles within the Customer Success or Account Management teams.
- Opportunities to influence strategy and be a key driver of account growth and efficiency.
- Chance to work alongside a passionate, driven team focused on customer success and measurable impact.
ASSUMPTION: This role offers growth opportunities for candidates looking to advance their careers in Customer Success or Account Management.
🌍 Location & Work Environment
Office Type: Remote (Solely)
Office Location(s): N/A (Remote work from anywhere in the United States)
Geographic Context:
- The United States offers a wide range of living and working environments, from urban centers to rural areas.
- Remote work allows for flexibility in choosing a location that best suits individual preferences and needs.
- Candidates should consider time zone differences when applying for this remote position.
Work Schedule: Full-time (40 hours per week) with flexible scheduling
ASSUMPTION: Remote work offers candidates the opportunity to work from anywhere in the United States, providing flexibility and convenience.
💼 Interview & Application Insights
Typical Process:
- Initial resume screening by the HR team
- Video interview with the hiring manager
- Skills assessment or project
- Final interview with the Sr. Director of Account Strategy
- Offer extension and onboarding
Key Assessment Areas:
- Analytical skills and problem-solving abilities
- Process improvement mindset
- Collaboration and communication skills
- Understanding of B2B marketing and Customer Success principles
Application Tips:
- Highlight relevant experience in Customer Success, Account Management, or Revenue Operations
- Demonstrate strong analytical skills and process improvement mindset in your resume and cover letter
- Showcase your ability to collaborate and communicate effectively with cross-functional teams
- Tailor your application to INFUSE's focus on data-driven strategies and full-funnel marketing solutions
ATS Keywords: Customer Success, Account Management, Revenue Operations, Analytical Skills, CRM Tools, Collaboration, Communication, Process Improvement, Data Analysis, Training, Strategic Influence, Automation, Efficiency, Client Expansion, Market Trends
ASSUMPTION: INFUSE's hiring process is designed to assess candidates' skills and cultural fit, with a focus on analytical abilities, process improvement mindset, and strong collaboration skills.
🛠️ Tools & Technologies
- CRM tools: Salesforce, HubSpot
- Data visualization tools: Tableau, Power BI
- Marketing automation platforms: Marketo, Pardot
- Project management tools: Asana, Trello
ASSUMPTION: Familiarity with these tools is preferred but not required. INFUSE will provide training and support to help new hires get up to speed.
👔 Cultural Fit Considerations
Company Values:
- Data-driven decision making
- Collaboration and teamwork
- Continuous learning and improvement
Work Style:
- Results-oriented and proactive
- Strong problem-solving skills
- Ability to work independently and in a remote team environment
Self-Assessment Questions:
- Do you have a strong analytical mindset and enjoy working with data to drive growth?
- Are you comfortable working in a remote team environment and collaborating with cross-functional teams?
- Do you have a proven track record of driving process improvements and optimizing internal workflows?
ASSUMPTION: INFUSE values candidates who are data-driven, collaborative, and proactive in driving growth and process improvements.
⚠️ Potential Challenges
- Managing multiple client accounts and prioritizing growth opportunities
- Balancing the need for data-driven decision making with the need for quick execution
- Adapting to a remote work environment and building strong relationships with team members
- Keeping up with industry trends and best practices in Customer Success and B2B marketing
ASSUMPTION: These challenges can be overcome with strong organizational skills, effective time management, and a commitment to continuous learning and improvement.
📈 Similar Roles Comparison
- Unlike traditional Account Management roles, this position focuses heavily on driving incremental revenue growth through data analysis and process improvement
- This role requires a strong understanding of B2B marketing principles and customer success strategies
- Career progression in this role could lead to senior roles within the Customer Success or Account Management teams, or potentially into other areas of the business
ASSUMPTION: This role offers unique growth opportunities and challenges compared to traditional Account Management or Customer Success positions.
📝 Sample Projects
- Developing a dashboard to track incremental revenue growth across client accounts
- Identifying and implementing process improvements to streamline workflows and increase efficiency
- Collaborating with the Sr. Director of Account Strategy to develop training programs for the Customer Success team
ASSUMPTION: These sample projects demonstrate the key responsibilities and required skills for this role.
❓ Key Questions to Ask During Interview
- Can you describe the typical client portfolio for this role and the growth opportunities within each account?
- How does INFUSE support the professional development and growth of its Customer Success team members?
- What are the most significant challenges facing the Customer Success team currently, and how does this role address them?
- How does INFUSE measure the success of its Customer Success team, and how will my performance be evaluated in this role?
- What is the company culture like at INFUSE, and how does it support remote work and collaboration?
ASSUMPTION: These questions demonstrate a candidate's interest in the role, the company, and its culture, as well as their understanding of the key responsibilities and challenges associated with the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience in Customer Success, Account Management, or Revenue Operations
- Prepare for a video interview and skills assessment or project, focusing on your analytical skills and process improvement mindset
- Follow up with the INFUSE HR team one week after submitting your application to confirm receipt and inquire about next steps
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
