📌 Core Information
🔹 Job Title: Account Growth Manager (Remote)
🔹 Company: INFUSE
🔹 Location: Remote (United States)
🔹 Job Type: Full-Time
🔹 Category: Marketing Services
🔹 Date Posted: May 6, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: Remote Solely
🚀 Job Overview
Key aspects of this role include:
- Driving growth and efficiency within the Customer Success team
- Tracking and analyzing incremental revenue and trends
- Optimizing internal processes and workflows
- Collaborating with cross-functional teams to align on growth strategies
- Developing and delivering training programs to enhance revenue growth
ASSUMPTION: This role requires a strong analytical mindset, excellent communication skills, and the ability to influence teams without direct authority.
📋 Key Responsibilities
✅ Track Incremental Growth: Produce reports and track trends regularly
✅ Accountability & Process Optimization: Collaborate with the CS team to efficiently report on expansion opportunities
✅ Automation & Efficiency: Identify and implement tools or processes to automate tracking and streamline workflows
✅ Strategic Influence: Continuously evaluate and enhance how we track, measure, and forecast account growth
✅ Training & Enablement: Partner with the Sr. Director of Account Strategy to develop training programs
✅ Collaboration with Sales & Marketing: Work closely with Sales, Marketing, and Operations to ensure alignment on growth strategies, client expansion opportunities, and seamless execution
✅ Data & Insights: Leverage client data, market trends, and internal feedback to refine the CS playbook for revenue growth
ASSUMPTION: This role involves a mix of strategic thinking, data analysis, and cross-functional collaboration to drive account growth and improve efficiency.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field
Experience: 3-5 years of experience in Customer Success, Account Management, or Revenue Operations, ideally in a B2B marketing, SaaS, or agency environment
Required Skills:
- Strong analytical skills with the ability to track incremental revenue, analyze trends, and identify growth opportunities
- Experience working with CRM tools (Salesforce, HubSpot, etc.) and reporting dashboards
- Ability to influence without direct authority, ensuring best practices are followed across teams
- Proactive, problem-solving mindset with a passion for efficiency and process improvement
- Strong collaboration and communication skills to align teams and drive impact
Preferred Skills:
- Experience with data visualization tools (e.g., Tableau, Power BI)
- Familiarity with marketing automation platforms (e.g., Marketo, Pardot)
- Knowledge of SQL or other database query languages
ASSUMPTION: While a specific degree is not always required, the role demands a strong analytical background and relevant experience in a related field.
💰 Compensation & Benefits
Salary Range: $80,000 - $120,000 per year (Based on industry standards for similar roles and experience levels)
Benefits:
- Competitive health, dental, and vision insurance
- 401(k) plan with company match
- Generous PTO and holiday schedule
- Flexible work arrangements
- Professional development opportunities
Working Hours: Full-time (40 hours/week), with flexible hours and remote work arrangement
ASSUMPTION: The salary range is estimated based on industry standards for similar roles and experience levels. Actual compensation may vary based on skills, experience, and other factors.
📌 Applicant Insights
🔍 Company Context
Industry: INFUSE operates in the Marketing Services industry, focusing on B2B demand and revenue marketing performance.
Company Size: INFUSE has 1,001-5,000 employees, providing a mid-sized company environment with ample opportunities for growth and collaboration.
Founded: INFUSE was founded in [Year], with a rich history in B2B demand generation and a strong focus on customer success.
Company Description:
- INFUSE is a global B2B demand and revenue marketing performance company
- Powered by an AI-driven demand engine, INFUSE ensures precision targeting across in-market buyer and account profiles
- The company works with industry-leading brands such as VMware, ServiceNow, Google, AWS, Microsoft, and Palo Alto Networks
Company Specialties:
- B2B Demand Generation
- B2B Lead Generation
- Content Syndication
- Content Marketing
- Account-Based Demand Generation
- Predictive Demand Generation
- Lead Validation
- Performance Marketing
- Lead Nurturing
- Intent-Driven Marketing
Company Website: http://www.infuse.com/
ASSUMPTION: INFUSE's focus on data-driven strategies and full-funnel marketing solutions makes it an attractive option for candidates interested in growth and innovation.
📊 Role Analysis
Career Level: This role is at the mid-career level, offering opportunities for growth and advancement within the Customer Success team.
Reporting Structure: The Account Growth Manager reports directly to the Sr. Director of Account Strategy and works closely with the CS team, Sales, Marketing, and Operations.
Work Arrangement: This role is remote solely, with flexible hours and the opportunity to work from anywhere in the United States.
Growth Opportunities:
- Potential career progression into senior roles within the Customer Success team or other departments
- Chance to develop and refine skills in data analysis, process improvement, and strategic thinking
- Opportunity to influence the growth and success of the company through strategic initiatives
ASSUMPTION: This role offers a unique blend of strategic, analytical, and collaborative responsibilities, providing ample opportunities for professional growth and development.
🌍 Location & Work Environment
Office Type: Remote work environment with no physical office required
Office Location(s): N/A (Remote work only)
Geographic Context:
- INFUSE has offices in Boca Raton, FL, and London, UK, but this role can be performed remotely from anywhere in the United States
- The remote work arrangement allows for a flexible and balanced work-life schedule
- INFUSE's global presence offers opportunities to work with diverse teams and clients
Work Schedule: Full-time (40 hours/week) with flexible hours and the ability to work asynchronously with team members in different time zones
ASSUMPTION: The remote work arrangement provides candidates with the flexibility to work from home or any other preferred location, promoting a healthy work-life balance.
💼 Interview & Application Insights
Typical Process:
- Initial resume screening and phone/Zoom interview with the hiring manager
- Video interview or take-home assignment to assess analytical and problem-solving skills
- Final interview with key stakeholders, including the Sr. Director of Account Strategy and other team members
Key Assessment Areas:
- Analytical skills and ability to track and interpret data
- Communication and collaboration skills, both written and verbal
- Problem-solving and process improvement mindset
- Alignment with INFUSE's company values and culture
Application Tips:
- Highlight relevant experience in Customer Success, Account Management, or Revenue Operations, emphasizing any exposure to B2B marketing or SaaS environments
- Demonstrate strong analytical skills and provide examples of data-driven decision-making in previous roles
- Tailor your resume and cover letter to emphasize skills and experiences that match the required qualifications for this role
ATS Keywords: Incremental Revenue, Account Growth, Customer Success, CRM Tools, Data Analysis, Process Improvement, Strategic Influence, Collaboration, Marketing Services, B2B Marketing, SaaS
ASSUMPTION: INFUSE's hiring process is designed to assess candidates' skills and cultural fit, with a focus on data-driven decision-making and strategic thinking.
🛠️ Tools & Technologies
- CRM Tools: Salesforce, HubSpot
- Data Visualization Tools: Tableau, Power BI (preferred)
- Marketing Automation Platforms: Marketo, Pardot (preferred)
- Database Query Languages: SQL (preferred)
ASSUMPTION: Familiarity with these tools is not always required but can be beneficial for candidates looking to excel in this role.
👔 Cultural Fit Considerations
Company Values:
- Data-Driven: INFUSE emphasizes data-driven decision-making and continuous improvement
- Collaborative: INFUSE fosters a collaborative work environment, encouraging teamwork and open communication
- Innovative: INFUSE values creativity and innovation, encouraging employees to think outside the box
Work Style:
- Analytical: This role requires a strong analytical mindset and the ability to interpret data
- Strategic: INFUSE values strategic thinking and long-term planning
- Collaborative: INFUSE encourages teamwork and cross-functional collaboration
Self-Assessment Questions:
- Do you have a strong analytical mindset and the ability to interpret data to drive strategic decisions?
- Are you comfortable working remotely and collaborating with team members in different time zones?
- Do you thrive in a collaborative work environment and enjoy working with diverse teams?
ASSUMPTION: INFUSE's company culture emphasizes data-driven decision-making, collaboration, and innovation, making it an attractive option for candidates who value these qualities.
⚠️ Potential Challenges
- Managing multiple priorities and projects simultaneously
- Working with large datasets and complex analytics tools
- Collaborating with diverse teams and stakeholders, each with their own priorities and expectations
- Adapting to a remote work environment and maintaining productivity without direct supervision
ASSUMPTION: These challenges can be overcome with strong organizational skills, effective communication, and a proactive, problem-solving mindset.
📈 Similar Roles Comparison
- Unlike traditional Account Management roles, this position focuses heavily on data analysis and process improvement
- Compared to Revenue Operations roles, this position places a greater emphasis on strategic thinking and cross-functional collaboration
- Career progression in this role may lead to senior positions within the Customer Success team or other departments, such as Sales or Marketing
ASSUMPTION: This role offers a unique blend of strategic, analytical, and collaborative responsibilities, making it an attractive option for candidates interested in growth and innovation.
📝 Sample Projects
- Developing and implementing a new process for tracking incremental revenue, leading to a 15% increase in efficiency
- Analyzing market trends and client data to identify new growth opportunities, resulting in a 20% increase in client expansion
- Collaborating with the Sales team to optimize the handoff process between Sales and Customer Success, improving client satisfaction scores by 15%
ASSUMPTION: These sample projects demonstrate the strategic, analytical, and collaborative nature of the Account Growth Manager role.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and how this role fits within the organization?
- How does INFUSE support the professional development and growth of its employees?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does INFUSE measure the success of the Customer Success team and this role specifically?
- What is the company's long-term vision for the Customer Success team and this role?
ASSUMPTION: These questions can help candidates better understand the role, the team, and the company's long-term goals, enabling them to make an informed decision about the opportunity.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills, emphasizing any exposure to B2B marketing or SaaS environments
- Prepare for interviews by researching INFUSE's company values, culture, and industry trends
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
