C

Account Management (로켓그로스 세일즈 - 셀러영입 및 성장관리)

Coupang
Full-time
On-site
Seoul, Seoul, South Korea
💼 Account Management

📌 Core Information

🔹 Job Title: Account Management (로켓그로스 세일즈 - 셀러영입 및 성장관리)

🔹 Company: Coupang

🔹 Location: Seoul, South Korea

🔹 Job Type: On-site

🔹 Category: Sales & Business Development

🔹 Date Posted: July 2, 2025

🔹 Experience Level: Experienced (7+ years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

  • Encouraging the entry of sellers providing differentiated products
  • Helping sellers grow on Coupang
  • Seeking new sellers across various brands and categories
  • Enhancing product diversity and ensuring customers have the best shopping experience
  • Collaborating with the product management team to improve seller system automation and streamline the entry process

ASSUMPTION: This role requires a high level of sales and partnership management skills, as well as the ability to analyze market trends and make data-driven decisions.

📋 Key Responsibilities

Account Management:

  • Strengthen partnerships with key brands/sellers and actively recruit new high-potential brands/sellers
  • Manage sales, revenue, and inventory preemptively to drive category growth
  • Conduct weekly and monthly performance reviews with brands/sellers to maximize sales and revenue
  • Monitor market trends and propose new business models and trends

Cross-functional Collaboration:

  • Work with the product management team to automate seller systems and simplify the entry process

ASSUMPTION: The role requires strong analytical and problem-solving skills, as well as the ability to work effectively with cross-functional teams.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field

Experience: At least 7 years of sales experience, with a proven track record of maintaining high performance in a results-oriented organization

Required Skills:

  • Proven sales and partnership management skills
  • Ability to analyze market trends and make data-driven decisions
  • Excellent communication and interpersonal skills
  • Strong problem-solving and analytical skills
  • Fluency in Korean and business-level English

Preferred Skills:

  • Experience in e-commerce or retail sales
  • Data management and Office365/Tableau proficiency
  • Business process improvement project experience

ASSUMPTION: The ideal candidate will have a strong sales background, with a proven track record of driving growth and managing high-performing teams.

💰 Compensation & Benefits

Salary Range: Competitive salary based on experience and industry standards for senior sales roles in South Korea (not provided in the job description)

Benefits:

  • Comprehensive health and dental insurance
  • Retirement savings plan with company match
  • Generous vacation and holiday policy
  • Employee discounts on Coupang services
  • Opportunities for professional development and growth

Working Hours: Full-time position with standard office hours (not specified in the job description)

ASSUMPTION: The salary range and benefits package are competitive and in line with industry standards for senior sales roles in South Korea.

📌 Applicant Insights

🔍 Company Context

Industry: E-commerce and Retail

Company Size: 10,001+ employees (as of 2021)

Founded: 2010

Company Description:

  • Coupang is a South Korean e-commerce platform that offers a wide range of products and services, including retail goods, groceries, and food delivery
  • The company is known for its innovative technology and commitment to customer satisfaction
  • Coupang has expanded its services to include a streaming service, Coupang Play, and a payment platform, Coupang Pay

Company Specialties:

  • Retail
  • Technology
  • Operations
  • IT
  • Internet
  • Platform
  • Customer service

Company Website: Coupang Careers

ASSUMPTION: Coupang is a well-established and rapidly growing e-commerce company with a strong focus on innovation and customer experience.

📊 Role Analysis

Career Level: Experienced (7+ years of sales experience)

Reporting Structure: The role reports directly to the Senior Manager of Account Management (not specified in the job description)

Work Arrangement: On-site, full-time position

Growth Opportunities:

  • Potential to advance to senior management roles within the account management team
  • Opportunities to expand responsibilities and impact the broader business strategy
  • Chance to work on high-impact projects and drive significant business growth

ASSUMPTION: The role offers strong growth potential for experienced sales professionals looking to advance their careers in a dynamic and fast-paced environment.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space with state-of-the-art facilities

Office Location(s): Seoul, South Korea

Geographic Context:

  • Seoul is the capital and largest city in South Korea, with a population of over 10 million people
  • The city is known for its vibrant culture, rich history, and bustling business districts
  • Seoul is well-connected by public transportation, making it easy to commute to and from work

Work Schedule: Standard office hours, with flexibility for remote work (not specified in the job description)

ASSUMPTION: The role is based in Seoul, South Korea, with a modern and collaborative work environment that fosters productivity and innovation.

💼 Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening with the HR team
  • First-round interview with the hiring manager
  • Second-round interview with senior team members
  • Final-round interview with the senior manager or director

Key Assessment Areas:

  • Sales and partnership management skills
  • Problem-solving and analytical skills
  • Communication and interpersonal skills
  • Cultural fit and alignment with company values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant sales experience and achievements
  • Prepare for behavioral and situational interview questions that focus on your sales skills and problem-solving abilities
  • Research Coupang's business and industry trends to demonstrate your understanding of the company and market

ATS Keywords: Sales, Account Management, Partnership Management, Market Analysis, Data-driven Decision Making, Korean, English, E-commerce, Retail

ASSUMPTION: The application process is competitive, and candidates should be prepared to demonstrate their sales skills and cultural fit throughout the interview process.

🛠️ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • CRM software (e.g., Salesforce, HubSpot)
  • Data analysis tools (e.g., Tableau, Power BI)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: The role requires proficiency in Microsoft Office Suite and CRM software, as well as familiarity with data analysis and project management tools.

👔 Cultural Fit Considerations

Company Values:

  • Customer-centricity
  • Innovation
  • Collaboration
  • Integrity
  • Accountability

Work Style:

  • Fast-paced and dynamic
  • Data-driven and analytical
  • Collaborative and team-oriented
  • Results-focused and accountable
  • Self-Assessment Questions:

    • How have you demonstrated customer-centricity in your previous roles?
    • Can you provide an example of a time when you drove innovation to improve sales performance?
    • How do you approach working collaboratively with cross-functional teams to achieve common goals?

    ASSUMPTION: Candidates should be prepared to demonstrate their alignment with Coupang's core values and work style preferences throughout the interview process.

    ⚠️ Potential Challenges

    • Highly competitive job market for experienced sales professionals in South Korea
    • Fast-paced work environment that may require long hours and quick decision-making
    • Need to manage a large portfolio of sellers and maintain strong relationships with key partners
    • Potential language barriers for candidates who are not fluent in Korean

    ASSUMPTION: Candidates should be prepared to navigate a competitive job market and adapt to the fast-paced work environment at Coupang.

    📈 Similar Roles Comparison

    • Account Executive (Sales) - Focuses on new customer acquisition and expansion, while this role focuses on seller management and growth
    • Business Development Manager - Responsible for strategic partnerships and new business opportunities, while this role focuses on seller management and growth
    • Senior Account Manager - Manages a smaller portfolio of key accounts, while this role manages a larger portfolio of sellers

    ASSUMPTION: The role of Account Manager (로켓그로스 세일즈 - 셀러영입 및 성장관리) is unique to Coupang and requires a specific set of skills and experiences to succeed.

    📝 Sample Projects

    • Developing and executing a strategic plan to onboard a new, high-potential seller and drive their growth on the Coupang platform
    • Analyzing market trends and identifying new business opportunities to expand Coupang's product offerings
    • Collaborating with the product management team to improve seller system automation and streamline the entry process

    ASSUMPTION: The role offers a wide range of projects and initiatives that allow candidates to make a significant impact on Coupang's business growth and success.

    ❓ Key Questions to Ask During Interview

    • What are the key priorities for this role in the first 30, 60, and 90 days?
    • How does Coupang support the professional development and growth of its sales team members?
    • What are the most challenging aspects of the role, and how can I best prepare to overcome them?
    • How does Coupang measure the success of its Account Managers, and what are the key performance indicators (KPIs) for this role?
    • What opportunities are there for collaboration and knowledge-sharing with other teams and departments within Coupang?

    ASSUMPTION: Candidates should be prepared to ask insightful questions that demonstrate their understanding of the role and commitment to Coupang's success.

    📌 Next Steps for Applicants

    To apply for this position:

    • Submit your application through the Coupang Careers portal
    • Tailor your resume and cover letter to highlight your relevant sales experience and achievements
    • Prepare for behavioral and situational interview questions that focus on your sales skills and problem-solving abilities
    • Research Coupang's business and industry trends to demonstrate your understanding of the company and market
    • Follow up with the hiring manager one week after your final interview to express your interest in the role and reiterate your qualifications

    ⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.