Account Management Intern, iLottery

📌 Core Information

🔹 Job Title: Account Management Intern, iLottery

🔹 Company: Aristocrat Gaming

🔹 Location: Concord, New Hampshire, United States

🔹 Job Type: On-site

🔹 Category: Marketing Internships & Entry-Level, Account Management

🔹 Date Posted: Tue Apr 01, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Hands-on experience in account management aligned with academic interests
• Collaboration with digital marketing and business intelligence teams
• Interaction with senior management through executive exposure
• Opportunity for professional network expansion

ASSUMPTION: The role involves a comprehensive learning experience aiming to bridge academic knowledge with practical skills in a dynamic business environment.

📋 Key Responsibilities

✅ Input and maintain accurate client data in Salesforce.

✅ Collaborate with Digital Marketing and Business Intelligence teams.

✅ Work closely with the Account Director to address customer challenges and identify solutions.

✅ Document and share best practices to optimize account management strategies.

✅ Assist in preparing reports, presentations, and insights based on account data and campaign performance.

✅ Support day-to-day account management activities, including customer communication and internal coordination.

ASSUMPTION: The responsibilities require strong organizational and communication skills and an ability to operate CRM platforms effectively.

🎯 Required Qualifications

Education: Enrolled in the third or fourth year of undergraduate study at a New Hampshire University or Technical College.

Experience: Experience is not explicitly required but preferred if related to the field.

Required Skills:

• Strong analytical skills
• Problem-solving ability
• Excellent communication skills

Preferred Skills:

• Interest in the gaming industry
• Familiarity with Salesforce or other CRM tools

ASSUMPTION: The internship requires a foundational understanding of account management with an eagerness to develop further within the gaming sector.

💰 Compensation & Benefits

Salary Range: $13.89 - $25.79 per hour

Benefits:

• Opportunity for professional development and career growth
• Networking opportunities with industry professionals
• Potential scholarship for outstanding participants

Working Hours: Part-time, max 26 hours per week

ASSUMPTION: Compensation is competitive for internship level, with added intrinsic benefits through experiences and networking.

📌 Applicant Insights

🔍 Company Context

Industry: Gambling Facilities and Casinos

Company Size: 5,001-10,000 employees, offering a supportive structure for learning and development

Founded: 1953

Company Description:

• Leading designer, manufacturer, and distributor of Class 3 and Class 2 land-based slot games
• Mission: Bringing joy to life through the power of play
• Diverse global presence with opportunities across various sectors

Company Specialties:

• Technology
• Gaming
• Manufacturing

Company Website: aristocratgaming.com

ASSUMPTION: The company promotes innovation and a collaborative work environment to enhance both employee growth and customer experience.

📊 Role Analysis

Career Level: Entry-level internship with a focus on developing key skills in account management and business operations

Reporting Structure: Reports to Account Director; collaboration across departments

Work Arrangement: On-site offering direct mentorship and interaction with team members

Growth Opportunities:

• Development of competency in CRM platforms like Salesforce
• Exposure to strategic decision-making processes
• Opportunities for professional networking and career advancement

ASSUMPTION: This internship is designed to build foundational skills while providing exposure to real-world business challenges and opportunities for future roles.

🌍 Location & Work Environment

Office Type: Modern, collaborative workspace potentially enhancing creativity and teamwork

Office Location(s): Located in Concord, New Hampshire, a city known for its vibrant culture and access to technology hubs

Geographic Context:

• Concord offers a blend of urban amenities and natural beauty
• Close proximity to major cities in the Northeast
• Access to a variety of professional and cultural communities

Work Schedule: Flexible part-time schedule conducive to work-life balance and academic commitments

ASSUMPTION: The on-site environment fosters collaboration and provides opportunities to learn and adapt in a supportive setting.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person or virtual interview with the hiring manager

Key Assessment Areas:

• Analytical and problem-solving skills
• Communication and interpersonal abilities
• Interest and understanding of the gaming industry

Application Tips:

• Highlight relevant coursework and projects in the application
• Express your passion for the gaming industry in your cover letter
• Prepare examples of teamwork and problem-solving from past experiences

ATS Keywords: Account Management, CRM, Salesforce, Analytical Skills, Gaming Industry

ASSUMPTION: The application process is focused on identifying candidates with potential for growth in a fast-paced, dynamic environment.

🛠️ Tools & Technologies

• Salesforce CRM Platform
• Microsoft Office Suite
• Business Intelligence Tools

ASSUMPTION: Familiarity with these tools will enhance your capability to perform daily tasks effectively and support your development within the role.

👔 Cultural Fit Considerations

Company Values:

• Talent Unleashed
• All About the Player
• Collective Brilliance

Work Style:

• Collaborative and innovative
• Results-oriented with a focus on quality
• Adaptable to fast-paced environments

Self-Assessment Questions:

• Am I passionate about the gaming industry?
• Can I effectively manage and organize data?
• Do I thrive in collaborative and dynamic settings?

ASSUMPTION: Candidates should resonate with the company's mission and demonstrate readiness to contribute enthusiastically to team goals.

⚠️ Potential Challenges

• Navigating a fast-paced industry with evolving technology
• Balancing multiple responsibilities during the internship period
• Adapting to company-specific tools and systems
• Potential competition for post-internship opportunities

ASSUMPTION: The dynamic nature and competitive environment of the gaming industry require adaptability and proactive learning from interns.

📈 Similar Roles Comparison

• Other internships may not provide the same level of industry-specific insight
• Opportunities for executive exposure could be less in smaller companies
• Related roles might not offer scholarships as an incentive

ASSUMPTION: This position offers unique benefits such as scholarships and exposure to industry leaders that may differentiate it from other entry-level roles.

📝 Sample Projects

• Creating a report on the effectiveness of recent marketing campaigns
• Developing a streamlined process for client data entry
• Assisting in the design and implementation of a customer service improvement strategy

ASSUMPTION: Sample projects are designed to provide substantial experience and contribute significantly toward business goals.

❓ Key Questions to Ask During Interview

• What is the company’s approach to professional development?
• Can you describe an ideal candidate for this role?
• How does the team support new interns during onboarding?
• What metrics are used to evaluate intern performance?
• What is the typical career progression for interns post-program?

ASSUMPTION: Questions target understanding of growth opportunities and expectations within the internship structure, crucial for any applicant.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Aristocrat Gaming careers page
• Prepare your resume and cover letter to emphasize relevant experiences and skills
• Ensure academic and employment references are ready if requested
• Anticipate a potential interview invitation following initial screening
• Be proactive in following up on your application status

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.