Account Management Internship

📌 Core Information

🔹 Job Title: Account Management Internship

🔹 Company: Tridge

🔹 Location: Seoul, South Korea

🔹 Job Type: Internship

🔹 Category: IT Services and IT Consulting

🔹 Date Posted: May 19, 2025

🔹 Experience Level: Entry-level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Supporting account managers in managing global accounts and lifecycle activities
• Analyzing customer engagement metrics and platform usage data
• Collaborating cross-functionally to relay customer feedback and drive platform adoption
• Assisting in CRM management and data analysis

ASSUMPTION: This role is designed for recent graduates or early-career professionals seeking to gain experience in account management and data analysis within the tech industry.

📋 Key Responsibilities

✅ Customer Portfolio Support: Assist account managers in managing key global accounts, including onboarding, renewals, customer satisfaction scores, and voice of customers. Help prepare customer-facing materials such as pitch decks, renewal proposals, and performance reviews.

✅ CRM Management: Monitor contract timelines, renewal pipeline, and follow-up actions to ensure account management operational accuracy.

✅ Data Analysis & Reporting: Analyze customer engagement metrics, platform usage data, and revenue performance. Assist in designing dashboards and trackers to support business decisions.

✅ Cross-Functional Collaboration: Coordinate with Product, Marketing, and other teams to relay customer feedback and ensure smooth project execution. Support go-to-market initiatives, new feature launches, customer training programs, and drive platform adoption strategies.

ASSUMPTION: The role may involve occasional weekend work or evening hours to accommodate global clients and teams.

🎯 Required Qualifications

Education: Pursuing or recently graduated with a Bachelor's degree in Business, Marketing, Finance, or a related field.

Experience: No prior work experience required, but relevant internship or project experience is a plus.

Required Skills:

• Sharp and intuitive with strong situational awareness and business sense
• Analytical and data-driven mindset with strong work ethics
• Excellent communication skills and business acumen
• Proficient in Excel, Powerpoint, and Google Sheets
• Adaptability to fast-paced environments
• Business fluency in English

Preferred Skills:

• Interest or knowledge in SaaS, IT, or tech business models
• Experience in customer-facing roles
• Self-driven attitude with openness to feedback and growth
• Fluency in additional Asian or European languages beyond Korean and English

ASSUMPTION: While not explicitly stated, it is assumed that candidates should have a valid visa or be eligible to work in South Korea for the duration of the internship.

💰 Compensation & Benefits

Salary Range: Industry standard for entry-level internships in South Korea is approximately ₩1.8-2.5 million per month. However, Tridge does not provide salary information for this role, so the exact range is not confirmed.

Benefits:

• 6-month internship with potential conversion to full-time employment
• On-site work arrangement with regular office hours (Monday-Friday, 09:00-18:00)
• Location: Seoul, South Korea (Nexsen Haneul Tower, 4-6th floor, 226 Bangbae-ro, Seocho-gu, Seoul)

Working Hours: Full-time (40 hours/week) with potential overtime or flexible hours to accommodate global clients and teams.

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's skills, experience, and negotiation.

📌 Applicant Insights

🔍 Company Context

Industry: Tridge operates in the IT Services and IT Consulting industry, focusing on data and media solutions for the global agri-food supply chain.

Company Size: Tridge is a mid-sized company with 501-1,000 employees, providing a supportive and collaborative work environment for interns and new hires.

Founded: Tridge was founded in 2015, with a mission to empower smarter decisions in the global agri-food supply chain through data, technology, networking, and human expertise.

Company Description:

• Tridge is the world's leading data and media company in agri-foods
• Focuses on transforming the global agri-food supply chain to be more resilient and sustainable
• Empowers clients to make smarter decisions through data-driven insights and innovative technology solutions

Company Specialties:

• Trading and international B2B commerce
• e-Commerce and commodities
• Technology and platform development
• Regional expertise in Latin America, Asia, Africa, and East Europe
• Agriculture, merchandising, and data analytics

Company Website: https://www.tridge.com

ASSUMPTION: Tridge's focus on data and technology makes it an attractive option for candidates interested in gaining experience in these areas within the agri-food industry.

📊 Role Analysis

Career Level: This role is designed for early-career professionals or recent graduates seeking to gain experience in account management, data analysis, and cross-functional collaboration within the tech industry.

Reporting Structure: The intern will report directly to the Account Management team and work closely with cross-functional teams, including Product, Marketing, and other departments.

Work Arrangement: This is an on-site internship with regular office hours (Monday-Friday, 09:00-18:00). However, the role may require occasional weekend work or flexible hours to accommodate global clients and teams.

Growth Opportunities:

• Potential conversion to full-time employment upon successful completion of the internship
• Exposure to various aspects of account management, data analysis, and cross-functional collaboration
• Opportunity to work with a global client base and gain international business experience

ASSUMPTION: While not explicitly stated, it is assumed that the internship may lead to full-time employment opportunities for strong performers.

🌍 Location & Work Environment

Office Type: Tridge's headquarters is located in Seoul, South Korea, with a modern and collaborative work environment.

Office Location(s): Nexsen Haneul Tower, 4-6th floor, 226 Bangbae-ro, Seocho-gu, Seoul

Geographic Context:

• Seoul is the capital and largest city of South Korea, with a population of over 10 million people
• The city offers a mix of traditional Korean culture and modern urban living, with numerous historical sites, shopping districts, and entertainment options
• Seoul is well-connected by public transportation, making it easy to commute to work from various neighborhoods

Work Schedule: Full-time (40 hours/week) with regular office hours (Monday-Friday, 09:00-18:00). However, the role may require occasional weekend work or flexible hours to accommodate global clients and teams.

ASSUMPTION: While not explicitly stated, it is assumed that the internship may require occasional weekend work or flexible hours to accommodate global clients and teams.

💼 Interview & Application Insights

Typical Process:

• Online application submission through the provided link
• Phone or video screening to assess communication skills and cultural fit
• In-person or video interview with the hiring manager and/or team members to discuss the role, responsibilities, and expectations
• Background check and reference verification for selected candidates

Key Assessment Areas:

• Communication skills and business acumen
• Analytical and data-driven mindset
• Adaptability to fast-paced environments
• Cultural fit and alignment with Tridge's values and mission

Application Tips:

• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Demonstrate your understanding of Tridge's mission and how your background aligns with the company's goals
• Prepare examples of your analytical skills and data-driven approach to problem-solving
• Showcase your ability to work effectively in a collaborative, cross-functional team environment

ATS Keywords: Account Management, CRM, Data Analysis, Cross-Functional Collaboration, Global Accounts, Customer Satisfaction, Voice of Customers, Renewals, Pitch Decks, Powerpoint, Excel, Google Sheets, Business Acumen, English Fluency

ASSUMPTION: Tridge may use an Applicant Tracking System (ATS) to filter and rank candidates based on the relevance of their skills and experiences to the role. Including relevant keywords in your resume and cover letter can help improve your chances of being selected for an interview.

🛠️ Tools & Technologies

• Microsoft Office Suite (Excel, Powerpoint)
• Google Workspace (Google Sheets)
• CRM software (specific platform not mentioned)
• Data analysis and visualization tools (specific platforms not mentioned)

ASSUMPTION: While not explicitly stated, it is assumed that the intern will use standard office software and data analysis tools to perform their responsibilities. Familiarity with these tools is expected, but specific training may be provided during onboarding.

👔 Cultural Fit Considerations

Company Values:

• Empowering smarter decisions in the global agri-food supply chain
• Collaboration and cross-functional teamwork
• Data-driven insights and innovative technology solutions
• Continuous learning and improvement

Work Style:

• Fast-paced and dynamic work environment
• Focus on results and delivering value to clients
• Collaborative and supportive team culture
• Openness to feedback and continuous learning

Self-Assessment Questions:

• Do you have a strong analytical mindset and data-driven approach to problem-solving?
• Are you comfortable working in a fast-paced, dynamic environment with global clients and teams?
• Do you have excellent communication skills and business acumen?
• Are you open to feedback and continuous learning?

ASSUMPTION: Tridge places a strong emphasis on cultural fit and values-driven hiring. Candidates who align with the company's mission, values, and work style are more likely to succeed in the role and contribute to the team's success.

⚠️ Potential Challenges

• Working with global clients and teams may require occasional weekend work or flexible hours
• The fast-paced work environment may be challenging for candidates who prefer a more structured or predictable work setting
• Candidates with limited experience in account management, data analysis, or cross-functional collaboration may face a steeper learning curve
• The internship may require occasional travel to attend client meetings or industry events

ASSUMPTION: While Tridge offers a supportive and collaborative work environment, candidates should be prepared to face potential challenges and adapt to the dynamic nature of the role.

📈 Similar Roles Comparison

• This role is unique in its focus on the global agri-food supply chain and Tridge's data-driven approach to empowering smarter decisions
• Compared to other account management or data analysis roles, this position offers exposure to a global client base and a unique industry focus
• Career progression may involve transitioning to full-time employment and taking on more responsibilities within the account management or data analysis teams

ASSUMPTION: While this role shares similarities with other account management or data analysis positions, its unique focus on the global agri-food supply chain and Tridge's data-driven approach sets it apart from other opportunities in the market.

📝 Sample Projects

• Analyzing customer engagement metrics to identify trends and opportunities for improving platform usage and adoption
• Developing and presenting a customer satisfaction score report to the account management team and stakeholders
• Collaborating with the marketing team to create targeted campaigns for key global accounts

ASSUMPTION: These sample projects are designed to give candidates an idea of the types of tasks they may perform during their internship. The actual projects assigned may vary based on the intern's skills, experience, and the team's priorities.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does this role support Tridge's mission to empower smarter decisions in the global agri-food supply chain?
• What opportunities are there for growth and development within the account management or data analysis teams?
• How does Tridge support work-life balance for its employees, particularly for interns?
• What are the most challenging aspects of this role, and how can I best prepare to succeed in them?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to success. Tailor your questions to the specific aspects of the role that are most important to you and your career goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the provided link
• Tailor your resume and cover letter to highlight relevant skills and experiences for this role
• Prepare examples of your analytical skills and data-driven approach to problem-solving
• Showcase your ability to work effectively in a collaborative, cross-functional team environment
• Follow up with the hiring manager or HR representative one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.