📌 Core Information
🔹 Job Title: Account (Sales) Manager for Factoring Company
🔹 Company: Zelh
🔹 Location: Remote (Serbia, Ukraine, Poland)
🔹 Job Type: Full-Time
🔹 Category: Sales & Business Development
🔹 Date Posted: April 14, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Hybrid (Remote & On-site)
🚀 Job Overview
Key aspects of this role include:
- Managing existing client accounts and acting as the primary point of contact for clients throughout the factoring process
- Identifying and reaching out to new company carrier accounts with a focus on Eastern European-based businesses
- Conducting outbound outreach campaigns to generate leads and build a strong sales pipeline
- Collaborating with inter-departments on issues that arise with your book of clients
- Working independently while contributing to the greater team mission
ASSUMPTION: This role requires a balance between customer orientation and a results-driven approach, with a focus on maintaining accurate CRM records and reporting on sales performance.
📋 Key Responsibilities
✅ Manage existing client accounts and act as the primary point of contact for clients throughout the factoring process
✅ Identify and reach out to new company carrier accounts with a focus on Eastern European-based businesses
✅ Conduct outbound outreach campaigns to generate leads and build a strong sales pipeline
✅ Pass warm, qualified leads to the domestic company team for onboarding and further relationship development
✅ Understand client needs and tailor factoring solutions to meet their business challenges
✅ Maintain accurate CRM records and report on sales performance and pipeline health
✅ Differentiate our offering from domestic competitors through deep industry knowledge and relationship-building
✅ Collaborate with inter-departments on issues that arise with your book of clients
✅ Manage problem accounts or workouts as needed
✅ Handle other duties as needed
ASSUMPTION: This role involves a mix of sales, account management, and customer service responsibilities, with a focus on understanding client needs and providing tailored solutions.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Marketing, or a related field
Experience: 5-10 years of experience in sales or account management within logistics, transportation, or factoring services on the US market
Required Skills:
- Strong understanding of the company carrier landscape, especially within Eastern Europe
- Excellent communication skills and fluency in English (additional Eastern European languages a plus)
- Self-starter with strong organizational skills and the ability to work independently
- Familiarity with outbound outreach strategies and CRM tools
Preferred Skills:
- Industry knowledge of transportation, factoring, and finance
ASSUMPTION: Candidates should have a proven track record in sales or account management, with a strong understanding of the logistics industry and the ability to work independently.
💰 Compensation & Benefits
Salary Range: $60,000 - $80,000 USD (Estimated based on industry standards for the role and experience level)
Benefits:
- Competitive salary in USD
- Hybrid or remote mode of work
- 10+ business days of paid time off
- Team building and corporate events
- Equipment provided
- Supportive team
Working Hours: Mon - Fri 08:00 am - 05:00 pm EST
ASSUMPTION: The salary range is estimated based on industry standards for the role, experience level, and location. The benefits package is competitive and designed to support work-life balance.
📌 Applicant Insights
🔍 Company Context
Industry: Outsourcing and Offshoring Consulting, with a focus on logistics and staffing solutions
Company Size: 201-500 employees, providing a mid-sized company environment with opportunities for growth and collaboration
Founded: 2017, with a history of growth and expansion in the outsourcing and staffing industry
Company Description:
- Zelh combines outsourcing and automation into one easy-to-use, end-to-end solution
- Focuses on providing cost-efficient, AI-enhanced remote staffing solutions tailored specifically for the logistics industry
- Sources top-tier talent exclusively from Eastern Europe, ensuring a team of highly skilled professionals with advanced degrees, strong English proficiency, and exceptional soft and tech skills
Company Specialties:
- Outsourcing
- Staffing
- Software Development
- IT Solutions
- Recruitment and Hiring
- Logistics
- Engineering
- Architecture
- And outstaffing
Company Website: http://www.zelh.com
ASSUMPTION: Zelh is a well-established company in the outsourcing and staffing industry, with a strong focus on providing high-quality solutions for the logistics industry.
📊 Role Analysis
Career Level: Mid-level to senior, with opportunities for growth and development within the company
Reporting Structure: This role reports directly to the Sales Manager or a similar position within the company
Work Arrangement: Hybrid, with a mix of remote and on-site work, allowing for flexibility and work-life balance
Growth Opportunities:
- Advancement to a senior sales or management role within the company
- Expansion of responsibilities and client portfolio
- Cross-functional collaboration and learning opportunities
ASSUMPTION: This role offers opportunities for career growth and development within the company, with a focus on building a successful sales career in the logistics industry.
🌍 Location & Work Environment
Office Type: Hybrid, with a mix of remote and on-site work
Office Location(s): Serbia, Ukraine, Poland
Geographic Context:
- Serbia: A landlocked country in Southeast Europe, with a strong focus on logistics and transportation
- Ukraine: A large country in Eastern Europe, with a growing logistics and transportation industry
- Poland: A country in Central Europe, with a well-developed logistics and transportation sector
Work Schedule: Mon - Fri 08:00 am - 05:00 pm EST, with flexibility for remote work
ASSUMPTION: The hybrid work arrangement allows for flexibility and work-life balance, with opportunities to work remotely and on-site as needed.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-depth interviews with hiring managers and team members
- Background check and offer
Key Assessment Areas:
- Sales and account management skills
- Industry knowledge and understanding of the logistics and factoring industries
- Communication and interpersonal skills
- Problem-solving and decision-making abilities
Application Tips:
- Tailor your resume and cover letter to highlight your sales and account management experience, as well as your industry knowledge
- Prepare examples of your sales achievements and problem-solving skills
- Research the company and the logistics and factoring industries to demonstrate your understanding and enthusiasm for the role
ATS Keywords: Sales, Account Management, Logistics, Factoring, CRM, Outbound Outreach, Eastern Europe, Client Relationships, Pipeline Management, Problem Solving
ASSUMPTION: The application process is designed to assess the candidate's sales and account management skills, as well as their industry knowledge and cultural fit with the company.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot, or Zoho CRM)
- Sales enablement tools (e.g., SalesLoft, Outreach, or SalesHub)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams, or Google Workspace)
ASSUMPTION: The tools and technologies used in this role are designed to support sales and account management activities, with a focus on improving efficiency and effectiveness.
👔 Cultural Fit Considerations
Company Values:
- Reliability
- Personal attention
- Timely communication
- Respect for all people
Work Style:
- Independent and self-driven
- Results-oriented
- Collaborative and team-focused
- Adaptable and flexible
Self-Assessment Questions:
- Do you have a proven track record in sales or account management within the logistics industry?
- Are you comfortable working independently and managing your own time and priorities?
- Do you thrive in a collaborative and team-focused environment?
- Are you adaptable and able to handle changes and challenges in a dynamic work environment?
ASSUMPTION: Zelh values a strong work ethic, collaboration, and adaptability, with a focus on providing high-quality services to clients.
⚠️ Potential Challenges
- Managing a diverse portfolio of clients with varying needs and expectations
- Balancing customer orientation with a results-driven approach
- Working in a hybrid or remote environment, requiring strong communication and time management skills
- Adapting to changes and challenges in the logistics and factoring industries
ASSUMPTION: These challenges require strong problem-solving skills, adaptability, and a customer-focused mindset.
📈 Similar Roles Comparison
- This role differs from related positions in its focus on the logistics and factoring industries, as well as its hybrid work arrangement
- Industry-specific context: The logistics and factoring industries are dynamic and fast-paced, requiring strong sales and account management skills
- Career path comparison: This role offers opportunities for career growth and development within the company, with a focus on building a successful sales career in the logistics industry
ASSUMPTION: This role offers unique opportunities and challenges compared to related positions, with a focus on the logistics and factoring industries and a hybrid work arrangement.
📝 Sample Projects
- Developing and executing a sales strategy for a new client portfolio
- Managing a team of sales representatives and providing training and support
- Implementing a new CRM system and training the team on its use
ASSUMPTION: These sample projects demonstrate the range of responsibilities and challenges in this role, with a focus on sales, account management, and team leadership.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role fit into the company's long-term growth plans?
- What are the most challenging aspects of this role, and how can I best prepare for them?
- What opportunities are there for career growth and development within the company?
- How does the company support work-life balance for its employees?
ASSUMPTION: These questions are designed to provide insight into the role's priorities, challenges, and opportunities for growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your sales and account management experience, as well as your industry knowledge
- Prepare examples of your sales achievements and problem-solving skills
- Research the company and the logistics and factoring industries to demonstrate your understanding and enthusiasm for the role
- Follow up with the hiring manager one week after submitting your application, inquiring about the status of your application and expressing your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
