π Core Information
πΉ Job Title: Acquisition Manager - RL Sales (Sales)
πΉ Company: Kotak Mahindra Group
πΉ Location: Delhi, India
πΉ Job Type: Full time
πΉ Category: Banking
πΉ Date Posted: July 4, 2025
πΉ Experience Level: 5-10 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Enhancing deposit pool from customers
- Establishing and delivering service standards
- Cross-selling non-deposit products and achieving targets
- Selling mutual fund and insurance products
- Generating fee income
- Managing branch administration and regulatory compliance
- Overseeing team productivity, morale, and branch P&L
ASSUMPTION: This role requires a balance of sales, management, and administrative skills. It involves both strategic planning and day-to-day operations.
π Key Responsibilities
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Enhance deposit pool from customers through targeted sales and service initiatives
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Establish and maintain service standards to ensure customer delight
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Achieve cross-selling targets for non-deposit products, including mutual funds and insurance
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Generate fee income through various banking services
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Manage branch administration, including staffing, resources, and facilities
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Ensure regulatory compliance and maintain branch P&L
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Lead and motivate the branch team to achieve overall productivity and morale
ASSUMPTION: This role involves a high degree of customer interaction and requires strong sales and leadership skills.
π― Required Qualifications
Education: MBA, CA, or CAIB
Experience: 6+ years in banking, with 3-4 years in retail liabilities and sales experience in liabilities products
Required Skills:
- Proven leadership and sales skills
- In-depth understanding of financial instruments and markets
- Ability to manage and motivate teams
- Strong communication and interpersonal skills
- Knowledge of regulatory compliance and branch administration
Preferred Skills:
- Experience in product management, marketing, or customer service
- Bilingual or multilingual skills
ASSUMPTION: Candidates with a strong sales background and relevant banking experience are likely to succeed in this role.
π° Compensation & Benefits
Salary Range: INR 15-20 lakhs per annum (Estimated based on industry standards for a mid-level banking role in Delhi)
Benefits:
- Medical and dental insurance
- Retirement benefits
- Employee stock purchase plan
- Performance-based bonuses
Working Hours: Monday to Friday, 9:30 AM to 6:00 PM, with flexibility for branch-specific needs
ASSUMPTION: The salary range is an estimate and may vary based on the candidate's experience and performance.
π Applicant Insights
π Company Context
Industry: Kotak Mahindra Group is one of India's leading financial services conglomerates, offering a wide range of services including banking, stock broking, mutual funds, life insurance, and investment banking.
Company Size: Kotak Mahindra Group has over 10,000 employees, providing a large and diverse work environment.
Founded: The company was established in 1985 and received a banking license in 2003.
Company Description:
- Kotak Mahindra Group offers a wide range of financial services
- It has a strong presence in India and internationally
- The company is known for its customer-centric approach and innovative solutions
Company Specialties:
- Banking
- Capital markets
- Stock broking
- Mutual funds
- Life insurance
- Investment banking
Company Website: http://www.kotak.com
ASSUMPTION: Kotak Mahindra Group's extensive range of services and large employee base provide ample opportunities for career growth and development.
π Role Analysis
Career Level: Mid-level management role with potential for growth
Reporting Structure: Reports to the Regional Head or Zonal Head
Work Arrangement: On-site, full-time role with potential for overtime during peak periods
Growth Opportunities:
- Progression to senior management roles within the branch network
- Transition to corporate roles in product management, marketing, or customer service
- International assignments in Kotak Mahindra Group's global offices
ASSUMPTION: Successful candidates in this role may have opportunities to grow within the company, depending on their performance and the organization's needs.
π Location & Work Environment
Office Type: Branch office with a customer-facing environment
Office Location(s): Delhi, India
Geographic Context:
- Delhi is India's capital territory and a major commercial hub
- The city offers a mix of traditional and modern culture, with numerous historical sites and contemporary attractions
- Delhi has a humid subtropical climate, with hot summers and cool winters
Work Schedule: Monday to Friday, 9:30 AM to 6:00 PM, with flexibility for branch-specific needs
ASSUMPTION: The work environment in this role is dynamic and customer-focused, with a mix of sales, management, and administrative responsibilities.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- Face-to-face interviews with the hiring manager and other stakeholders
- Background and reference checks
- Job offer
Key Assessment Areas:
- Sales and leadership skills
- Understanding of financial instruments and markets
- Customer service orientation
- Problem-solving and decision-making abilities
- Cultural fit and adaptability
Application Tips:
- Highlight relevant sales and banking experience in your resume
- Tailor your cover letter to demonstrate your understanding of the role and your fit with Kotak Mahindra Group's values
- Prepare examples of your sales achievements and customer service experiences
ATS Keywords: Sales, banking, retail liabilities, leadership, customer service, financial instruments, regulatory compliance, branch administration, P&L, team management, cross-selling, fee income, deposit pool enhancement
ASSUMPTION: The application process for this role may involve multiple interviews and assessments to evaluate the candidate's sales, leadership, and customer service skills.
π οΈ Tools & Technologies
- Core banking software (e.g., Finacle, Temenos)
- Customer relationship management (CRM) software (e.g., Salesforce, Zoho CRM)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Branch-specific tools and systems (e.g., teller systems, ATM networks)
ASSUMPTION: The tools and technologies used in this role are standard for the banking industry and may vary depending on the specific branch and its needs.
π Cultural Fit Considerations
Company Values:
- Customer-centricity
- Integrity
- Respect
- Excellence
- Accountability
Work Style:
- Customer-focused and results-driven
- Collaborative and team-oriented
- Adaptable and resilient
- Analytical and strategic
Self-Assessment Questions:
- Do you have a proven track record of achieving sales targets in a banking environment?
- Are you comfortable working in a customer-facing role and managing a team?
- Do you have strong analytical and problem-solving skills, and can you apply them to banking scenarios?
ASSUMPTION: Successful candidates in this role will demonstrate a strong fit with Kotak Mahindra Group's values and work style, with a customer-centric and results-driven approach.
β οΈ Potential Challenges
- Meeting aggressive sales targets and maintaining customer satisfaction
- Managing team productivity and morale in a dynamic and competitive environment
- Adapting to regulatory changes and maintaining compliance
- Balancing sales, management, and administrative responsibilities
ASSUMPTION: This role presents unique challenges that require strong sales, leadership, and management skills, as well as the ability to adapt to a dynamic work environment.
π Similar Roles Comparison
- This role differs from other sales and management positions in the banking industry due to its focus on retail liabilities and the need to balance sales, management, and administrative responsibilities
- In the Indian banking industry, this role is competitive and requires a strong understanding of financial instruments, markets, and regulatory compliance
- Career progression in this role may involve moving to senior management positions within the branch network or transitioning to corporate roles in product management, marketing, or customer service
ASSUMPTION: This role offers a unique blend of sales, management, and administrative responsibilities, with opportunities for career growth and development within the banking industry.
π Sample Projects
- Developing and implementing a targeted sales campaign to enhance the deposit pool from customers
- Leading a team to achieve cross-selling targets for non-deposit products, including mutual funds and insurance
- Managing branch administration, including staffing, resources, and facilities, to ensure regulatory compliance and maintain branch P&L
ASSUMPTION: These sample projects demonstrate the key responsibilities and required skills for this role, focusing on sales, management, and administrative tasks.
β Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does the company support the professional development and growth of its employees?
- What is the company's approach to work-life balance, and how is it maintained in this role?
- How does the company measure and evaluate the performance of this role?
- What are the most challenging aspects of this role, and how have previous incumbents addressed them?
ASSUMPTION: These interview questions are designed to provide insight into the role's priorities, the company's culture, and the expectations for success in this position.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your sales and banking experience, as well as your leadership and management skills
- Prepare a cover letter that demonstrates your understanding of the role and your fit with Kotak Mahindra Group's values
- Prepare examples of your sales achievements and customer service experiences to discuss during the interview
- Follow up with the hiring manager or HR representative after your interview to express your interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.