Acquisition Manager-RL SALES-Sales

📌 Core Information

🔹 Job Title: Acquisition Manager-RL SALES-Sales

🔹 Company: Kotak Mahindra Bank

🔹 Location: Bangalore, Karnataka, India

🔹 Job Type: Full time

🔹 Category: Banking & Finance

🔹 Date Posted: 2025-04-24

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Enhancing deposit pool from customers through effective sales strategies
• Managing branch team members' productivity and overall morale
• Overseeing the sale of non-deposit products and cross-selling initiatives
• Ensuring regulatory compliance and managing branch administration

ASSUMPTION: This role requires a balance of sales, management, and administrative skills. The ideal candidate will have a proven track record in retail banking sales and team leadership.

📋 Key Responsibilities

✅ Enhance deposit pool from customers through targeted sales strategies and effective customer service

✅ Manage the productivity and overall morale of branch team members

✅ Oversee the sale of non-deposit products, including mutual funds and insurance, to meet cross-selling targets

✅ Generate fee income through various banking services and products

✅ Manage branch administration, including regulatory compliance and service quality

✅ Achieve break-even and manage the P&L of the branch

ASSUMPTION: This role involves a mix of strategic planning, tactical execution, and day-to-day management. The successful candidate will be able to balance these responsibilities effectively.

🎯 Required Qualifications

Education: MBA, CA, or CAIB

Experience: Overall 6 years of banking experience, with 3-4 years specifically in retail liabilities and sales experience

Required Skills:

• Proven leadership skills with a thinker-doer mindset (40:60)
• In-depth understanding of financial instruments, markets, and macro-micro economic processes
• Ability to carry along all units involved in the customer service cycle to ensure customer delight
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills

Preferred Skills:

• Experience in product management, marketing, or service enhancement
• Fluency in English and local languages

ASSUMPTION: Candidates with a strong sales background and relevant experience in retail banking are likely to be the best fit for this role.

💰 Compensation & Benefits

Salary Range: INR 15-25 lakhs per annum (AI-estimated based on industry standards for a mid-level banking role in Bangalore)

Benefits:

• Medical and dental insurance
• Retirement benefits
• Employee stock options
• Performance-based bonuses

Working Hours: 40 hours per week, with flexibility for branch-specific needs

ASSUMPTION: The salary range is an estimate based on industry standards for a mid-level banking role in Bangalore. Actual compensation may vary based on the candidate's experience and performance.

📌 Applicant Insights

🔍 Company Context

Industry: Kotak Mahindra Bank is one of India's leading banks, offering a wide range of financial services that encompass every sphere of life.

Company Size: Kotak Mahindra Bank has 10,001+ employees, providing ample opportunities for career growth and learning.

Founded: Kotak Mahindra Bank was founded in 1985 and has since grown to become a prominent player in the Indian banking industry.

Company Description:

• Kotak Mahindra Bank offers a wide range of financial services, including banking, capital markets, stock broking, mutual funds, life insurance, and investment banking.
• The bank is committed to providing exceptional customer service and innovative solutions to meet the diverse financial needs of its customers.
• Kotak Mahindra Bank has a strong presence in India and internationally, with offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius, and Singapore.

Company Specialties:

• Banking
• Capital Markets
• Stock Broking
• Mutual Funds
• Life Insurance
• Investment Banking

Company Website: http://www.kotak.com

ASSUMPTION: Kotak Mahindra Bank's extensive range of financial services and strong market presence provide ample opportunities for career growth and development.

📊 Role Analysis

Career Level: Mid-level management role with potential for growth into senior leadership positions

Reporting Structure: The Acquisition Manager reports directly to the Branch Manager and may oversee a team of Relationship Managers and other branch staff

Work Arrangement: This role is on-site, with flexibility for remote work based on business needs and team performance

Growth Opportunities:

• Progression to senior leadership roles within the bank's retail banking division
• Expansion into other areas of the bank, such as wealth management or corporate banking
• International assignments, given the bank's global presence

ASSUMPTION: Successful candidates in this role will have strong growth opportunities within Kotak Mahindra Bank, given the bank's size and diverse range of services.

🌍 Location & Work Environment

Office Type: Corporate office environment with a focus on customer-facing sales and service

Office Location(s): Bangalore, with potential for intra-company transfers to other locations

Geographic Context:

• Bangalore is the capital of the Indian state of Karnataka and is known for its tech industry and vibrant culture
• The city offers a mix of urban and suburban living options, with a moderate cost of living compared to other major Indian cities
• Bangalore has a tropical savanna climate, with warm and humid weather throughout the year

Work Schedule: The work schedule may vary based on branch-specific needs and customer demand, with flexibility for remote work

ASSUMPTION: The work environment for this role is likely to be dynamic and customer-focused, with a strong emphasis on sales and service excellence.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• Face-to-face interviews with the hiring manager and other stakeholders
• Background and reference checks
• Job offer and onboarding

Key Assessment Areas:

• Sales skills and experience
• Leadership and team management abilities
• Problem-solving and analytical skills
• Customer service orientation
• Cultural fit and alignment with Kotak Mahindra Bank's values

Application Tips:

• Highlight relevant sales experience and achievements in your resume
• Tailor your cover letter to demonstrate your understanding of the role and your fit with Kotak Mahindra Bank's values
• Prepare examples of your problem-solving skills and customer service experiences
• Research Kotak Mahindra Bank's products and services to show your enthusiasm for the role

ATS Keywords: Retail Banking, Sales, Leadership, Customer Service, Financial Instruments, Mutual Funds, Insurance, P&L Management, Team Management, Cross-selling, Fee Income

ASSUMPTION: The interview process for this role is likely to be comprehensive, with a focus on assessing the candidate's sales skills, leadership abilities, and cultural fit.

🛠️ Tools & Technologies

• Core Banking Systems (e.g., Finacle, Temenos)
• Customer Relationship Management (CRM) software (e.g., Salesforce, Microsoft Dynamics)
• Data analysis and reporting tools (e.g., Excel, Power BI)
• Communication and collaboration tools (e.g., email, Microsoft Teams)

ASSUMPTION: The tools and technologies required for this role are likely to be standard for the banking industry, with a focus on customer relationship management and data analysis.

👔 Cultural Fit Considerations

Company Values:

• Customer-centricity
• Integrity and ethical conduct
• Excellence in execution
• Collaboration and teamwork
• Continuous learning and improvement

Work Style:

• Dynamic and fast-paced
• Customer-focused and service-oriented
• Collaborative and team-based
• Results-driven and performance-oriented

Self-Assessment Questions:

• Do you have a proven track record in retail banking sales and customer service?
• Are you comfortable working in a dynamic, customer-focused environment?
• Do you thrive in a collaborative, team-based work culture?
• Are you committed to continuous learning and improvement?

ASSUMPTION: Kotak Mahindra Bank values a customer-centric, collaborative, and performance-driven work culture. Candidates who align with these values are likely to be the best fit for this role.

⚠️ Potential Challenges

• Meeting aggressive sales targets and cross-selling quotas
• Managing a diverse team with varying skill levels and backgrounds
• Navigating regulatory compliance and risk management requirements
• Adapting to changes in the banking industry and customer preferences

ASSUMPTION: This role presents both challenges and opportunities for growth and development. Successful candidates will be able to navigate these challenges effectively and contribute to the branch's overall success.

📈 Similar Roles Comparison

• This role is similar to other retail banking sales and management positions, but may have a greater emphasis on cross-selling and fee income generation
• Compared to other banking roles, this position may require a stronger focus on customer service and relationship management
• Career progression in this role may involve moving into senior leadership positions within the bank's retail banking division

ASSUMPTION: While this role shares similarities with other retail banking sales and management positions, its focus on cross-selling and fee income generation sets it apart.

📝 Sample Projects

• Developing and implementing a targeted sales strategy to enhance the branch's deposit pool
• Leading a team project to improve customer satisfaction and net promoter scores (NPS)
• Collaborating with product management and marketing teams to launch new products or services

ASSUMPTION: These sample projects are designed to give candidates an idea of the types of initiatives they may be involved in, should they secure this role.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 90 days?
• How does this role fit into the branch's overall strategy and goals?
• What are the most significant challenges facing the branch, and how can this role address them?
• What opportunities are there for professional development and growth within the bank?
• How does Kotak Mahindra Bank support work-life balance for its employees?

ASSUMPTION: These interview questions are designed to help candidates better understand the role, the branch's priorities, and the bank's culture and values.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Kotak Mahindra Bank careers portal
• Tailor your resume to highlight your relevant sales experience and achievements
• Write a cover letter that demonstrates your understanding of the role and your fit with Kotak Mahindra Bank's values
• Prepare examples of your problem-solving skills and customer service experiences
• Follow up with the hiring manager within one week of submitting your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.