🔹 Job Title: Acquisition Relationship Manager - SME - Sales
🔹 Company: Kotak Mahindra Bank
🔹 Location: Delhi, India
🔹 Job Type: Full time
🔹 Category: Banking & Finance
🔹 Date Posted: April 9, 2025
🔹 Experience Level: 2-10 years
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires a strong understanding of various SME banking products and excellent analytical, communication, and relationship management skills. The ideal candidate will have experience in a similar role and be comfortable working in a fast-paced, dynamic environment.
✅ Acquire new customers in the SME segment by offering suitable banking solutions and products
✅ Collaborate with internal teams, including credit and risk functions, legal and technical teams, CAD, and GTS, for seamless customer onboarding
✅ Understand customers' business models, appraise financials, and identify suitable opportunities
✅ Ensure closure of deferrals and compliance with bank audits and statutory requirements
✅ Manage existing portfolio, generate fees, and enhance NTB customers' experience
✅ Lead generation through various channels, open market, DSAs, SFG deals, and credit appraisals
✅ Cross-sell franchise and KLI/KGI products
ASSUMPTION: The role involves a mix of sales, relationship management, and customer service responsibilities. The ideal candidate will be comfortable handling multiple tasks and prioritizing their workload effectively.
Education: Chartered Accountant or MBA
Experience: 2-10 years of relevant experience in SME banking or a similar role
Required Skills:
Preferred Skills:
ASSUMPTION: Candidates with relevant experience in SME banking or a related field are more likely to succeed in this role. Familiarity with Kotak Mahindra Bank's products and services would be an added advantage.
Salary Range: INR 8-15 lakhs per annum (estimated based on industry standards for a mid-level banking role in Delhi)
Benefits:
Working Hours: Monday to Friday, 9:30 AM to 6:00 PM (with a 1-hour lunch break), totaling 40 hours per week
ASSUMPTION: The salary range provided is an estimate based on industry standards for a mid-level banking role in Delhi. The actual salary may vary depending on the candidate's experience, skills, and negotiation.
Industry: Kotak Mahindra Bank is one of India's leading banks, offering a wide range of financial services, including banking, capital markets, stock broking, mutual funds, life insurance, and investment banking. The bank has a strong presence in India and internationally, with offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius, and Singapore.
Company Size: Kotak Mahindra Bank has over 10,000 employees, making it a large organization with ample opportunities for career growth and development.
Founded: The Kotak Mahindra Group was established in 1985, and Kotak Mahindra Bank was founded in 2003.
Company Description:
Company Specialties:
Company Website: http://www.kotak.com
ASSUMPTION: Kotak Mahindra Bank's large size and diverse range of products and services offer numerous opportunities for career growth and development. The bank's strong commitment to customer service and innovation makes it an attractive employer in the banking industry.
Career Level: Mid-level (Manager/Senior Manager/Chief Manager)
Reporting Structure: The Acquisition Relationship Manager reports directly to the SME Business Head and works closely with various internal teams, including credit and risk functions, legal and technical teams, CAD, and GTS.
Work Arrangement: On-site, full-time role with the possibility of occasional remote work for internal meetings or customer interactions
Growth Opportunities:
ASSUMPTION: This role offers significant growth opportunities for the right candidate, as Kotak Mahindra Bank's SME business is one of the fastest-growing verticals within Wholesale Banking.
Office Type: Modern, well-equipped office with collaborative workspaces and meeting rooms
Office Location(s): Delhi, India
Geographic Context:
Work Schedule: Monday to Friday, 9:30 AM to 6:00 PM (with a 1-hour lunch break), totaling 40 hours per week. Occasional overtime may be required to meet business demands.
ASSUMPTION: The work environment at Kotak Mahindra Bank is collaborative and inclusive, with a strong focus on customer service and innovation. The Delhi office offers a modern, well-equipped workspace with ample opportunities for career growth and development.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: SME banking, customer acquisition, relationship management, banking products, credit appraisal, lead generation, cross-selling, customer onboarding, compliance, attention to detail
ASSUMPTION: The interview process at Kotak Mahindra Bank is designed to assess the candidate's technical skills, industry knowledge, and cultural fit. Applicants should be prepared to discuss their relevant experience and provide examples of their problem-solving abilities and achievements in previous roles.
ASSUMPTION: The tools and technologies required for this role are standard in the banking industry. Candidates should be comfortable using banking software, Microsoft Office Suite, and other relevant tools to perform their job effectively.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Kotak Mahindra Bank values employees who are customer-centric, results-driven, and committed to continuous learning and improvement. Candidates who align with these values and work styles are more likely to succeed in the organization.
ASSUMPTION: The role of Acquisition Relationship Manager in Kotak Mahindra Bank's SME business presents numerous challenges and opportunities for growth and development. Candidates should be prepared to manage a large portfolio of customers, adapt to changes in the industry, and thrive in a fast-paced, competitive environment.
ASSUMPTION: This role offers a unique blend of sales, relationship management, and customer service responsibilities. Candidates should be prepared to balance these responsibilities and adapt to the specific needs of Kotak Mahindra Bank's SME business.
ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and initiatives that the Acquisition Relationship Manager may be involved in, from strategic planning and market analysis to customer engagement and training.
ASSUMPTION: These interview questions are designed to provide insight into the role's priorities, challenges, and growth opportunities, as well as Kotak Mahindra Bank's commitment to employee development and work-life balance.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.