📌 Core Information
🔹 Job Title: Assistant Account Management (m/w/d)
🔹 Company: Eurofins
🔹 Location: Tübingen, Baden-Württemberg, Germany
🔹 Job Type: Full-time
🔹 Category: Sales & Business Development
🔹 Date Posted: June 25, 2025
🔹 Experience Level: Entry-level to 2 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Actively supporting Account Managers in customer care, particularly with small clients
- Creating price offers and invoices, maintaining customer data, and handling correspondence
- Working in a dynamic and growing environmental analytics company
- Contributing to the development of the company's market leadership in the environmental analytics sector
ASSUMPTION: This role is ideal for individuals seeking an entry-level position in sales or customer service within the environmental analytics industry, with a focus on supporting account management teams.
📋 Key Responsibilities
✅ Actively support Account Managers in customer care, particularly with small clients
✅ Create price offers and invoices, and maintain customer data in the company's database
✅ Handle correspondence, including emails, phone calls, and general administrative tasks
✅ Assist in organizing internal and external meetings, and collaborate with other departments
✅ Provide overall support to the team, helping to ensure the smooth operation of the account management process
ASSUMPTION: The role requires strong organizational skills, attention to detail, and the ability to work effectively in a team environment.
🎯 Required Qualifications
Education: No specific degree required, but relevant education in business, science, or a related field is preferred
Experience: No specific experience required, but relevant experience in sales, customer service, or a related field is preferred
Required Skills:
- Strong organizational skills and a customer-oriented mindset
- Excellent communication skills in German (fluent) and English (good)
- Proficient in using computers and software applications
- Ability to work effectively in a team and independently
Preferred Skills:
- Previous experience in a similar role or relevant field
- Knowledge of the environmental analytics industry
- Familiarity with CRM software
ASSUMPTION: While no specific degree or experience is required, candidates with relevant education and experience in sales, customer service, or a related field will be preferred.
💰 Compensation & Benefits
Salary Range: €22,000 - €28,000 per year (based on industry standards for entry-level sales positions in Germany)
Benefits:
- Attractive conditions
- Company pension scheme
- Special leave days
- Regular bonuses
Working Hours: Full-time, 40 hours per week
ASSUMPTION: The salary range is an estimate based on industry standards for entry-level sales positions in Germany. Actual compensation may vary based on experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Eurofins is a global scientific analysis and biopharma services company, specializing in environmental analytics, agroscience, clinical diagnostics, and bioinformatics
Company Size: Eurofins has over 63,000 employees in a network of more than 950 independent companies in 60 countries, with over 900 laboratories worldwide
Founded: 1987, in Nantes, France
Company Description:
- Eurofins offers a wide range of analytical services to support the safety, identity, composition, authenticity, origin, traceability, and purity of biological substances and products
- The company's mission is to provide high-quality, innovative, and reliable analytical services to its clients, helping them to make informed decisions
- Eurofins is committed to sustainability and responsible business practices, aiming to minimize its environmental impact and contribute to a better world
Company Specialties:
- Environmental analytics
- Agroscience
- Clinical diagnostics
- Bioinformatics
- Biopharma services
Company Website: www.eurofins.com
ASSUMPTION: Eurofins is a large, global company with a strong focus on environmental analytics, offering a wide range of analytical services to its clients.
📊 Role Analysis
Career Level: Entry-level to 2 years
Reporting Structure: This role reports directly to the Account Managers and works closely with other departments, such as sales, marketing, and operations
Work Arrangement: On-site, full-time, with the possibility of a fixed-term contract with the option for permanent employment
Growth Opportunities:
- Progression to a full-time position after the fixed-term contract
- Advancement to an Account Manager role or other sales and customer service positions within the company
- Expansion of responsibilities and career growth within the environmental analytics industry
ASSUMPTION: This role offers opportunities for career growth and development within the company and the environmental analytics industry.
🌍 Location & Work Environment
Office Type: Modern laboratory and office facilities
Office Location(s): Tübingen, Baden-Württemberg, Germany
Geographic Context:
- Tübingen is a university town in the southwest of Germany, known for its historic architecture and vibrant cultural scene
- The city is located near the Black Forest and offers easy access to outdoor activities and recreational opportunities
- Tübingen has a mild climate, with warm summers and cool winters
Work Schedule: Full-time, 40 hours per week, with the possibility of flexible working hours
ASSUMPTION: The work environment at Eurofins is dynamic, collaborative, and focused on delivering high-quality analytical services to clients.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- On-site or virtual interview with the hiring manager and/or team members
- Background check and reference verification
- Job offer and onboarding
Key Assessment Areas:
- Communication skills and customer orientation
- Organizational skills and attention to detail
- Teamwork and collaboration
- Problem-solving and adaptability
Application Tips:
- Highlight relevant experience and skills in your resume and cover letter
- Prepare examples of your customer service and organizational skills
- Research Eurofins and the environmental analytics industry to demonstrate your understanding of the company and its mission
ATS Keywords: Sales Assistant, Account Management, Customer Care, Small Clients, Price Offers, Invoices, Customer Data, Correspondence, Teamwork, Collaboration, Environmental Analytics, Eurofins
ASSUMPTION: The application process for this role is typical for an entry-level sales or customer service position, with a focus on communication skills, customer orientation, and organizational abilities.
🛠️ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Email clients (e.g., Outlook, Gmail)
- Customer relationship management tools (e.g., Zendesk, Freshdesk)
ASSUMPTION: The tools and technologies required for this role are standard for sales and customer service positions, with a focus on CRM software and customer relationship management tools.
👔 Cultural Fit Considerations
Company Values:
- Customer focus
- Expertise
- Innovation
- Responsibility
- Collaboration
Work Style:
- Dynamic and fast-paced
- Collaborative and team-oriented
- Focused on delivering high-quality analytical services to clients
Self-Assessment Questions:
- Do you have strong organizational skills and a customer-oriented mindset?
- Are you able to work effectively in a team and independently?
- Do you have excellent communication skills in German (fluent) and English (good)?
- Are you interested in the environmental analytics industry and Eurofins' mission?
ASSUMPTION: Eurofins values a dynamic, collaborative, and customer-focused work environment, with a strong emphasis on delivering high-quality analytical services to clients.
⚠️ Potential Challenges
- Handling a high volume of customer inquiries and correspondence
- Meeting tight deadlines and maintaining accuracy in a fast-paced environment
- Adapting to changes in customer needs and market demands
- Working effectively in a team and collaborating with other departments
ASSUMPTION: The potential challenges of this role are typical for an entry-level sales or customer service position, with a focus on handling a high volume of customer inquiries and correspondence, meeting tight deadlines, and working effectively in a team environment.
📈 Similar Roles Comparison
- This role is similar to other entry-level sales or customer service positions, with a focus on supporting account management teams and maintaining customer data
- However, this role is unique in its focus on the environmental analytics industry and Eurofins' mission to provide high-quality analytical services to clients
- Career progression in this role may lead to advancement to an Account Manager role or other sales and customer service positions within the company
ASSUMPTION: While this role is similar to other entry-level sales or customer service positions, it is unique in its focus on the environmental analytics industry and Eurofins' mission to provide high-quality analytical services to clients.
📝 Sample Projects
- Developing and implementing a customer communication strategy to improve customer satisfaction and retention
- Analyzing customer data to identify trends and opportunities for growth and improvement
- Collaborating with other departments to streamline internal processes and improve efficiency
ASSUMPTION: These sample projects are representative of the types of initiatives that an Assistant Account Management (m/w/d) might undertake to support the company's mission and contribute to its success.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does this role contribute to the company's mission and overall success?
- What opportunities are there for career growth and development within the company?
- How does the company support work-life balance for its employees?
- What is the company's approach to sustainability and responsible business practices?
ASSUMPTION: These key questions are designed to help applicants better understand the role, the company, and its culture, as well as to assess the fit between the applicant's career goals and the opportunities available within the organization.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the online application form
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare for your interview by researching Eurofins and the environmental analytics industry, and practicing your communication and problem-solving skills
- Follow up with the hiring manager after your interview to express your interest in the position and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
