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Associate, Client Growth

Guidepoint
Full-time
On-site
London, City of, United Kingdom
πŸš€ Growth Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Associate, Client Growth

πŸ”Ή Company: Guidepoint

πŸ”Ή Location: London, England, United Kingdom

πŸ”Ή Job Type: Hybrid

πŸ”Ή Category: Client Growth

πŸ”Ή Date Posted: June 11, 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site (Hybrid)

πŸš€ Job Overview

Key aspects of this role include:

  • Collaborating with existing clients to communicate Guidepoint's value proposition
  • Building relationships and scheduling meetings with clients and senior Client Growth managers
  • Mapping companies to identify target groups and job functions
  • Working alongside senior professionals to provide engaging content for meetings with clients
  • Developing a strong knowledge and understanding of the competitive landscape

ASSUMPTION: This role is focused on expanding Guidepoint's existing client relationships within the region, with a primary focus on Institutional Investors.

πŸ“‹ Key Responsibilities

βœ… Collaborate with existing clients and communicate Guidepoint's value proposition via email and telephone

βœ… Build relationships and schedule meetings with clients and senior Client Growth managers

βœ… Map companies in order to identify target groups and job functions

βœ… Work alongside senior professionals to provide engaging content for meetings with clients and effectively articulate our value proposition

βœ… Develop a strong knowledge and understanding of the competitive landscape

βœ… Provide client/prospect feedback to sales and management

ASSUMPTION: The role requires a balance of proactive outreach, relationship building, and strategic planning to grow Guidepoint's client base.

🎯 Required Qualifications

Education: Bachelor’s degree with strong academic record and extracurricular achievement

Experience: 1+ years of experience in a client-facing role, e.g., sales, account management, client management, etc.

Required Skills:

  • Outgoing personality with the ability and willingness to make cold calls and speak with people at all professional levels, including senior management
  • Ability to work in a team atmosphere
  • Ability to prioritise business development opportunities
  • Ability to utilise superior analytical and critical thinking skills
  • Meticulous attention to detail

Preferred Skills:

  • Fluency in additional languages (e.g., Spanish, French, German)
  • Experience working with CRM software

ASSUMPTION: While not explicitly stated, proficiency in English is required for this role due to the nature of the work and the company's global presence.

πŸ’° Compensation & Benefits

Salary Range: Β£35,000 - Β£45,000 per annum (Estimated based on industry standards for similar roles and experience levels in London)

Benefits:

  • Competitive salary, bonus, and benefits
  • Excellent medical coverage through BUPA
  • Excellent professional development opportunities
  • Supportive culture that celebrates and rewards success
  • Friday happy hour and β€œSummer Fridays”
  • Year-round company-sponsored sports and team-building events
  • Informal work environment
  • Employee Assistance Programs
  • Volunteer days

Working Hours: Full-time (40 hours per week), with flexible working arrangements available

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels in London. The actual salary may vary depending on the candidate's qualifications and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Information Services. Guidepoint is a leading research enablement platform designed to advance understanding and empower clients' decision-making processes.

Company Size: Medium (1,001-5,000 employees). This size allows for a supportive culture that celebrates and rewards success while offering excellent professional development opportunities.

Founded: 2003. Guidepoint has been providing on-demand intelligence and research on request for nearly two decades, helping leading organizations stay informed and make better business decisions.

Company Description:

  • Backed by a network of nearly 1.5 million experts and 1,300 employees worldwide
  • Offers a range of services, including market research, phone consultations, surveys, group meetings, and custom research reports
  • Serves various industries, such as healthcare, consumer goods & services, tech, media & telecom, energy, industrials & materials, financial & business services, and legal & regulatory

Company Specialties:

  • Market Research
  • Phone Consultations
  • Surveys
  • Group Meetings and Events
  • Custom Research Reports

Company Website: www.guidepoint.com

ASSUMPTION: Guidepoint's extensive network of experts and global presence enable it to provide tailored research solutions to clients worldwide.

πŸ“Š Role Analysis

Career Level: Entry-level to mid-level. This role is suitable for candidates with up to two years of experience in a client-facing role, looking to grow their career in client growth or business development.

Reporting Structure: The Associate will report directly to the senior Client Growth team and work collaboratively with other departments to grow Guidepoint's existing client relationships.

Work Arrangement: Hybrid. The role requires a combination of on-site work and remote work, with a flexible approach to working hours and office attendance.

Growth Opportunities:

  • Progression to a senior role within the Client Growth team as experience and skills develop
  • Expansion into other areas of the business, such as sales, account management, or client success
  • Opportunities to work on high-impact projects and collaborate with senior professionals

ASSUMPTION: Guidepoint's supportive culture and focus on professional development provide ample opportunities for growth and career advancement.

🌍 Location & Work Environment

Office Type: Modern, collaborative office space in central London

Office Location(s): 1-4 Pall Mall E, London, England SW1Y 5AU, GB

Geographic Context:

  • London is a major global financial hub, with a vibrant and diverse business ecosystem
  • The office is located in the West End, close to numerous amenities, public transportation, and other businesses
  • The city offers a high quality of life, with a rich cultural scene, excellent education options, and easy access to green spaces

Work Schedule: Full-time (40 hours per week), with flexible working arrangements available. The role may require occasional evening or weekend work to accommodate client time zones.

ASSUMPTION: The hybrid work arrangement allows for a better work-life balance, while the central London location provides easy access to the city's many attractions and amenities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume screening
  • Phone or video screening with the hiring manager
  • In-person or virtual interview with the senior Client Growth team
  • Final round interview with a senior leader or stakeholder

Key Assessment Areas:

  • Communication skills and ability to articulate Guidepoint's value proposition
  • Relationship-building skills and ability to connect with clients
  • Analytical and problem-solving skills
  • Cultural fit and alignment with Guidepoint's values

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Demonstrate your understanding of Guidepoint's business and the client growth function
  • Prepare examples of your relationship-building and communication skills
  • Research Guidepoint's clients and competitive landscape to show your initiative and industry awareness

ATS Keywords: Client Growth, Client Management, Sales, Account Management, Relationship Building, Communication, Analytical Skills, Critical Thinking, Attention to Detail, Hybrid Work, London, United Kingdom

ASSUMPTION: Guidepoint's hiring process is designed to assess candidates' skills, cultural fit, and potential for growth within the organization.

πŸ› οΈ Tools & Technologies

  • CRM software (e.g., Salesforce, HubSpot)
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Video conferencing tools (e.g., Zoom, Microsoft Teams)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: The specific tools and technologies used may vary depending on the team and department, but strong proficiency in Microsoft Office Suite is generally expected.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Client-centric: Focused on understanding and meeting clients' needs
  • Collaborative: Working together to achieve common goals
  • Innovative: Continuously seeking new and better ways to serve clients
  • Expert: Leveraging deep knowledge and experience to provide valuable insights

Work Style:

  • Proactive and results-driven
  • Adaptable and responsive to client needs
  • Team-oriented and collaborative
  • Analytical and strategic in approach

Self-Assessment Questions:

  • Do you thrive in a client-facing role and enjoy building relationships with clients?
  • Are you comfortable making cold calls and communicating with people at all professional levels?
  • Do you have strong analytical and critical thinking skills, and can you apply them to grow Guidepoint's client base?
  • Are you a team player who can collaborate effectively with senior professionals and other departments?

ASSUMPTION: Guidepoint's culture is supportive, collaborative, and focused on client success. Candidates who align with these values and work styles will thrive in this environment.

⚠️ Potential Challenges

  • Managing a large client base and maintaining strong relationships with all clients
  • Balancing proactive business development with reactive client management
  • Adapting to the dynamic and unpredictable nature of the client growth function
  • Working with clients in different time zones and accommodating their schedules

ASSUMPTION: These challenges can be overcome with strong organizational skills, effective time management, and a proactive approach to client engagement.

πŸ“ˆ Similar Roles Comparison

  • Unlike traditional sales roles, this position focuses on growing existing client relationships rather than acquiring new clients
  • Guidepoint's global presence and extensive expert network set it apart from other research enablement platforms
  • This role offers excellent professional development opportunities and a clear path for career progression within the Client Growth team

ASSUMPTION: While similar roles may exist in other organizations, Guidepoint's unique business model and focus on client growth make this role distinct.

πŸ“ Sample Projects

  • Developing a targeted outreach campaign to engage a specific client segment
  • Conducting market research to identify new opportunities for client growth within a particular industry
  • Collaborating with senior professionals to create tailored content for client meetings and events

ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and initiatives that the Associate may undertake in this role.

❓ Key Questions to Ask During Interview

  • How does the Client Growth team collaborate with other departments to grow Guidepoint's client base?
  • What are the most effective strategies for building relationships with clients in the Institutional Investors segment?
  • How does Guidepoint support the professional development of its employees, particularly in the Client Growth team?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does Guidepoint measure the success of its Client Growth team, and what metrics are most important for this role?

ASSUMPTION: These questions demonstrate your interest in the role, the team, and the company, and provide valuable insights into the day-to-day responsibilities and expectations.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Prepare examples of your relationship-building and communication skills for the interview
  • Research Guidepoint's clients and competitive landscape to show your initiative and industry awareness
  • Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.