๐ Core Information
๐น Job Title: Associate, Customer Marketing
๐น Company: SC Johnson
๐น Location: Shanghai, Shanghai, China
๐น Job Type: Full-Time
๐น Category: Marketing
๐น Date Posted: June 25, 2025
๐น Experience Level: Entry-level (0-2 years)
๐น Remote Status: On-site
๐ Job Overview
Key aspects of this role include:
- Contributing to the development and execution of marketing strategies for SC Johnson's brands.
- Collaborating with cross-functional teams to enhance brand visibility and consumer engagement.
- Working in a diverse team environment, fostering a culture of inclusion and diversity.
- Gaining hands-on experience in customer marketing within a global, family-owned company.
ASSUMPTION: This role is ideal for recent graduates or early-career professionals seeking to build a foundation in marketing within a well-established, global organization.
๐ Key Responsibilities
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Contribute to the development and execution of marketing strategies for SC Johnson's brands.
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Collaborate with cross-functional teams to enhance brand visibility and consumer engagement.
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Assist in market research and analysis to identify trends and consumer insights.
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Support the planning and execution of marketing campaigns, events, and promotions.
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Monitor and report on campaign performance, providing data-driven insights to optimize future strategies.
ASSUMPTION: While this role involves a mix of strategic and tactical tasks, the focus will be on learning and contributing to ongoing marketing efforts rather than leading independent projects.
๐ฏ Required Qualifications
Education: Bachelor's degree in Marketing, Business, or a related field.
Experience: Entry-level (0-2 years) with a focus on marketing, consumer goods, or a related industry.
Required Skills:
- Strong communication skills, both written and verbal.
- Excellent analytical and problem-solving skills.
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).
- Familiarity with marketing software and tools (e.g., CRM, marketing automation).
- Ability to work in a diverse team environment and collaborate effectively.
Preferred Skills:
- Bilingual or multilingual skills (Mandarin and English).
- Experience with market research and data analysis tools (e.g., SPSS, R).
- Knowledge of the consumer goods industry and market trends.
ASSUMPTION: While a relevant degree is required, SC Johnson values practical experience and may consider candidates with equivalent skills and knowledge gained through alternative means.
๐ฐ Compensation & Benefits
Salary Range: The salary range for this position is estimated to be CNY 250,000 - 350,000 per year, based on industry standards for entry-level marketing roles in Shanghai. This estimate may vary depending on experience and qualifications.
Benefits:
- Health, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid time off (vacation, sick, and holidays).
- Employee discounts on SC Johnson products.
- Opportunities for professional development and career growth.
Working Hours: Full-time position with standard office hours (Monday - Friday, 9:00 AM - 5:30 PM) and occasional flexibility to accommodate project needs.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's qualifications and experience.
๐ Applicant Insights
๐ Company Context
Industry: SC Johnson operates in the manufacturing sector, specifically focusing on consumer goods, with a strong presence in the home cleaning, air care, and pest control categories.
Company Size: SC Johnson is a mid-sized company with approximately 13,000 employees worldwide, providing a supportive and collaborative work environment.
Founded: SC Johnson was founded in 1886 and is headquartered in Racine, Wisconsin, USA.
Company Description:
- SC Johnson is a fifth-generation, family-owned and led company with a strong commitment to sustainability, innovation, and social responsibility.
- The company's portfolio includes iconic brands such as Raidยฎ, Gladeยฎ, Ziplocยฎ, and Windexยฎ, which are sold in virtually every country worldwide.
- SC Johnson fosters a culture of inclusion and diversity, with employees from various backgrounds and cultures working together to achieve common goals.
Company Specialties:
- Manufacturing and marketing of household cleaning products and products for home storage, air care, pest control, shoe care, and professional products.
- Global brand management and marketing strategies.
- Commitment to sustainability and social responsibility initiatives.
Company Website: http://www.scjohnson.com
ASSUMPTION: SC Johnson's commitment to sustainability and social responsibility is a significant aspect of its company culture and may influence the types of projects and initiatives employees work on.
๐ Role Analysis
Career Level: This role is an entry-level position, providing an excellent opportunity for recent graduates or early-career professionals to gain experience in customer marketing within a global organization.
Reporting Structure: The Associate, Customer Marketing will report directly to the Customer Marketing Manager and collaborate with various cross-functional teams, including marketing, sales, and product management.
Work Arrangement: This is an on-site position based in Shanghai, China. The role may require occasional flexibility to accommodate project needs or team meetings in different time zones.
Growth Opportunities:
- Gain hands-on experience in customer marketing and contribute to the success of SC Johnson's brands.
- Develop skills in market research, data analysis, and campaign execution.
- Build relationships with cross-functional teams and stakeholders, fostering a collaborative work environment.
- Potential opportunities for career progression within the marketing department or other functions within SC Johnson.
ASSUMPTION: While this role is entry-level, SC Johnson's global presence and diverse product portfolio offer numerous opportunities for professional growth and development.
๐ Location & Work Environment
Office Type: SC Johnson's Shanghai office is a modern, collaborative workspace that fosters innovation and teamwork.
Office Location(s): 1525 Howe Street, Racine, WI 53403, US (Global Headquarters) and NO. 932, New Jinqiao Road, Pudong New District, Shanghai, CN (Shanghai Office)
Geographic Context:
- Shanghai is a bustling, multicultural city with a vibrant business environment and numerous opportunities for personal and professional growth.
- The city offers a mix of traditional Chinese culture and modern, Western influences, providing a unique living experience.
- Shanghai is well-connected by public transportation, making it easy to commute to and from the office.
Work Schedule: Full-time position with standard office hours (Monday - Friday, 9:00 AM - 5:30 PM) and occasional flexibility to accommodate project needs.
ASSUMPTION: While the work environment is primarily on-site, SC Johnson may offer flexible work arrangements, such as hybrid or remote work, depending on the specific needs of the role and the employee.
๐ผ Interview & Application Insights
Typical Process:
- Online application submission.
- Phone or video screening with the HR department.
- In-depth interviews with the hiring manager and other team members.
- Final round interviews, which may include case studies or presentations.
- Background check and offer extension.
Key Assessment Areas:
- Problem-solving skills and analytical thinking.
- Communication skills, both written and verbal.
- Cultural fit and alignment with SC Johnson's values.
- Knowledge of marketing principles and consumer goods industry trends.
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role.
- Demonstrate your understanding of SC Johnson's products, brands, and company culture in your application materials.
- Prepare for behavioral interview questions that focus on your problem-solving skills, teamwork, and adaptability.
- Research SC Johnson's competitors and market position to showcase your industry knowledge.
ATS Keywords: Customer Marketing, Marketing Strategy, Brand Management, Market Research, Campaign Execution, Consumer Goods, SC Johnson
ASSUMPTION: The interview process may vary depending on the specific needs of the role and the candidate pool. Applicants should be prepared for a thorough assessment of their skills and cultural fit.
๐ ๏ธ Tools & Technologies
- Microsoft Office Suite (Excel, PowerPoint, Word).
- Marketing software and tools (e.g., CRM, marketing automation).
- Market research and data analysis tools (e.g., SPSS, R).
- Project management tools (e.g., Asana, Trello).
ASSUMPTION: The specific tools and technologies used may vary depending on the projects and initiatives the Associate, Customer Marketing is working on.
๐ Cultural Fit Considerations
Company Values:
- Integrity: Uphold ethical standards and act with honesty and transparency.
- Accountability: Take responsibility for one's actions and deliver on commitments.
- Inclusion: Foster a diverse and inclusive work environment where everyone feels valued and respected.
- Innovation: Embrace creativity and continuous learning to drive business growth and success.
Work Style:
- Collaborative: Work effectively with cross-functional teams and stakeholders to achieve common goals.
- Adaptable: Embrace change and adapt to new situations and challenges as they arise.
- Data-driven: Use data and insights to inform decision-making and drive business results.
Self-Assessment Questions:
- How do you demonstrate integrity in your daily work and interactions with others?
- Can you provide an example of a time when you took initiative and held yourself accountable for a project or task?
- How do you foster a culture of inclusion and diversity in your work environment?
- Describe a situation where you had to adapt to a significant change or challenge and how you handled it.
ASSUMPTION: SC Johnson places a strong emphasis on cultural fit and may use behavioral interview questions to assess candidates' alignment with the company's values and work style.
โ ๏ธ Potential Challenges
- Working in a fast-paced, dynamic environment that requires adaptability and quick decision-making.
- Balancing multiple projects and priorities, often with tight deadlines.
- Collaborating with diverse teams and stakeholders, each with their own priorities and perspectives.
- Navigating a global organization with a complex structure and numerous brands.
ASSUMPTION: While these challenges may present obstacles, they also offer opportunities for growth and learning in a supportive and collaborative work environment.
๐ Similar Roles Comparison
- Unlike other entry-level marketing roles, this position offers the opportunity to work on global brands within a well-established, family-owned company.
- SC Johnson's commitment to sustainability and social responsibility sets it apart from other consumer goods companies.
- This role provides a unique blend of strategic and tactical marketing experience, offering a strong foundation for a career in customer marketing.
ASSUMPTION: While this role shares similarities with other entry-level marketing positions, its unique aspects make it an attractive opportunity for candidates seeking to gain experience in a global, family-owned organization.
๐ Sample Projects
- Conducting market research to identify trends and consumer insights for a specific SC Johnson brand.
- Assisting in the planning and execution of a marketing campaign to launch a new product or promote an existing one.
- Analyzing campaign performance data to optimize future strategies and improve ROI.
ASSUMPTION: These sample projects are intended to provide a sense of the types of tasks and initiatives the Associate, Customer Marketing may work on, but the specific projects will vary depending on the needs of the business and the priorities of the marketing department.
โ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the marketing department?
- How does SC Johnson support the professional development and growth of its employees?
- What are the most challenging aspects of working in customer marketing for SC Johnson's brands?
- How does SC Johnson measure the success of its marketing campaigns and initiatives?
- What opportunities exist for collaboration and knowledge-sharing with other departments and teams within SC Johnson?
ASSUMPTION: These questions are designed to provide insight into the work environment, company culture, and opportunities for professional growth and development within SC Johnson.
๐ Next Steps for Applicants
To apply for this position:
- Submit your application through the SC Johnson careers website.
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role.
- Prepare for behavioral interview questions that focus on your problem-solving skills, teamwork, and adaptability.
- Research SC Johnson's products, brands, and company culture to demonstrate your understanding and enthusiasm for the opportunity.
- Follow up with the hiring manager or HR representative within one week of submitting your application to express your interest and reiterate your qualifications.
โ ๏ธ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.