Associate Director, Medical & Scientific Communications

📌 Core Information

🔹 Job Title: Associate Director, Medical & Scientific Communications

🔹 Company: IQVIA

🔹 Location: Oxford, CT, United States of America (with remote flexibility)

🔹 Job Type: Full-Time

🔹 Category: Healthcare, Medical Communications

🔹 Date Posted: May 5, 2025

🔹 Experience Level: 8-12 years

🔹 Remote Status: Hybrid (25% travel required)

🚀 Job Overview

Key aspects of this role include:

• Managing client relationships and leading account teams
• Ensuring project deliverables meet operational excellence standards
• Growing and nurturing client relationships
• Leading and developing team members

ASSUMPTION: This role requires a balance of strong client management, project management, and team leadership skills. The ideal candidate will have experience in medical communications, healthcare marketing, or a scientific agency setting.

📋 Key Responsibilities

✅ Establish and maintain meaningful relationships with client stakeholders

✅ Develop strategies to ensure clients attain desired outcomes

✅ Manage projects to ensure deliverables meet operational excellence standards

✅ Lead and develop account team members

✅ Collaborate with internal teams and third-party vendors

✅ Attend and ensure success of key client meetings and events

ASSUMPTION: This role involves a mix of client-facing, project management, and team leadership responsibilities. Strong communication, organizational, and leadership skills are essential.

🎯 Required Qualifications

Education: Bachelor’s degree required, preferably in Marketing, Business, or Science

Experience: Minimum 8-12 years’ experience in medical communications, healthcare marketing, or scientific agency

Required Skills:

• Strong communication skills (written and verbal)
• Proven ability to establish and nurture client relationships
• Previous experience with people management
• Strong attention to detail
• Ability to manage multiple priorities and projects
• Proficiency in Microsoft Office and web-conferencing tools

Preferred Skills:

• Experience with Basecamp or similar project management systems
• Fluency in additional languages

ASSUMPTION: Candidates should have a strong background in medical communications or a related field, with a proven track record of managing client relationships and leading teams.

💰 Compensation & Benefits

Salary Range: $120,000.00 - $222,800.00 (annualized)

Benefits:

• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off (vacation, sick, and holidays)
• Employee assistance program
• Tuition reimbursement

Working Hours: Full-time, with flexible hours and remote work options

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles. Benefits may vary based on the candidate's location and employment status.

📌 Applicant Insights

🔍 Company Context

Industry: IQVIA is a leading global provider of clinical research services, commercial insights, and healthcare intelligence to the life sciences and healthcare industries.

Company Size: IQVIA has 10,001+ employees globally, providing a large and diverse work environment.

Founded: IQVIA was founded in 2016, following the merger of Quintiles and IMS Health.

Company Description:

• IQVIA creates intelligent connections to accelerate the development and commercialization of innovative medical treatments
• They help improve patient outcomes and population health worldwide through their clinical research services and healthcare intelligence
• IQVIA is committed to protecting individual patient privacy and uses advanced technologies and safeguards to enhance data privacy

Company Specialties:

• Clinical research services
• Commercial insights and healthcare intelligence
• Technology, consulting, and clinical development

Company Website: www.iqvia.com

ASSUMPTION: IQVIA's large size and global presence offer candidates the opportunity to work on diverse projects and gain exposure to various aspects of the healthcare industry.

📊 Role Analysis

Career Level: This role is at the senior management level, with significant responsibility for client relationships and team leadership.

Reporting Structure: The Associate Director reports directly to the VP, Client Services and oversees an account team.

Work Arrangement: This role is hybrid, requiring 25% travel to meet with stakeholders as necessary.

Growth Opportunities:

• Advancement to a VP or Director role within the company
• Expanding skills and expertise in medical communications and healthcare marketing
• Potential to work on diverse projects and gain exposure to various aspects of the healthcare industry

ASSUMPTION: This role offers opportunities for professional growth and development within a large and established company in the healthcare industry.

🌍 Location & Work Environment

Office Type: IQVIA's office in Oxford, CT, is a modern, collaborative workspace designed to foster productivity and innovation.

Office Location(s): 2400 Ellis Rd, Durham, NC 27703, US (headquarters); with remote flexibility for this role

Geographic Context:

• The Oxford, CT, area offers a mix of urban and suburban living, with easy access to New York City and other major metropolitan areas
• The region is known for its strong healthcare and biotechnology industries
• IQVIA's headquarters in Durham, NC, is located in the Research Triangle Park, a major hub for technology and life sciences companies

Work Schedule: Full-time, with flexible hours and remote work options

ASSUMPTION: The hybrid work arrangement and remote flexibility offered by IQVIA provide candidates with a balance between on-site collaboration and remote work.

💼 Interview & Application Insights

Typical Process:

• Phone or video screen with the hiring manager
• In-depth behavioral interview with the hiring manager and potential team members
• Final interview with the VP, Client Services
• Background check and offer extension

Key Assessment Areas:

• Client management skills and experience
• Project management and leadership skills
• Communication and interpersonal skills
• Problem-solving and critical thinking abilities

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Be prepared to discuss your experience with client management, project management, and team leadership
• Demonstrate your understanding of the healthcare industry and IQVIA's mission and values

ATS Keywords: Medical Communications, Healthcare Marketing, Scientific Agency, Client Relations, Project Management, Team Management, Communication Skills, Attention to Detail, Organization Skills, Time Management, Microsoft Office, Web-Conferencing Tools, Curiosity, Initiative, Leadership, Mentoring

ASSUMPTION: The interview process for this role will focus on assessing the candidate's client management, project management, and leadership skills, as well as their cultural fit with IQVIA.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
• Basecamp or similar project management systems
• Web-conferencing tools (Zoom, Microsoft Teams, WebEx)
• CRM software (Salesforce, Veeva Vault)

ASSUMPTION: The tools and technologies required for this role are standard in the medical communications and healthcare marketing industries.

👔 Cultural Fit Considerations

Company Values:

• Patient Focus
• Integrity
• Innovation
• One IQVIA
• Accountability

Work Style:

• Collaborative and team-oriented
• Results-driven and proactive
• Adaptable and open to change
• Strong communication and interpersonal skills

Self-Assessment Questions:

• Do I have a proven track record of establishing and nurturing client relationships?
• Am I able to manage multiple priorities and projects effectively?
• Do I possess strong leadership and mentoring skills?
• Am I comfortable working in a hybrid or remote environment?

ASSUMPTION: Candidates who align with IQVIA's values and work style will be a strong fit for this role and the company culture.

⚠️ Potential Challenges

• Managing client expectations and ensuring project deliverables meet operational excellence standards
• Balancing multiple priorities and projects simultaneously
• Leading and developing team members with varying levels of experience and expertise
• Adapting to a hybrid or remote work environment

ASSUMPTION: The potential challenges in this role require strong project management, leadership, and communication skills, as well as the ability to adapt to a dynamic work environment.

📈 Similar Roles Comparison

• This role is similar to a VP, Client Services role within a medical communications or healthcare marketing agency
• It differs from a Medical Science Liaison (MSL) role, which focuses more on scientific and medical affairs
• Career progression from this role could lead to a Director or VP position within IQVIA or a similar agency

ASSUMPTION: This role offers a unique blend of client management, project management, and team leadership responsibilities, with opportunities for professional growth and development within the healthcare industry.

📝 Sample Projects

• Developing and executing a strategic plan to launch a new medical product
• Managing a team to create and deliver high-quality medical education materials for healthcare professionals
• Collaborating with cross-functional teams to develop and implement a patient engagement program

ASSUMPTION: The sample projects listed are representative of the types of initiatives an Associate Director, Medical & Scientific Communications might work on at IQVIA.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and dynamics for this role?
• How does IQVIA support the professional development and growth of its employees?
• What are the key priorities for this role in the first 90 days?
• How does IQVIA foster a culture of innovation and continuous learning?
• What are the most challenging aspects of this role, and how can I best prepare for them?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates the candidate's interest in and understanding of the role and the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare for your interview by researching IQVIA's mission, values, and recent projects
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.