Associate Manager / Manager , PR & Client Services (B2C)

📌 Core Information

🔹 Job Title: Associate Manager / Manager, PR & Client Services (B2C)

🔹 Company: PRecious Communications Pte. Ltd.

🔹 Location: Singapore

🔹 Job Type: Full-Time

🔹 Category: Public Relations and Communications Services

🔹 Date Posted: 2025-04-28

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Leading and managing strategic client relationships
• Overseeing the successful delivery of communication programs
• Building strong client partnerships and providing strategic counsel
• Managing project execution, budgets, and teams

ASSUMPTION: This role requires a balance of strategic thinking, client management, and project execution skills. Candidates should have experience in agency environments and be comfortable working with diverse teams and clients.

📋 Key Responsibilities

✅ Client Relationship Management: Develop and maintain strong, long-term relationships with key client contacts. Proactively identify client needs and opportunities, providing strategic counsel and innovative solutions. Manage client expectations and ensure high levels of client satisfaction.

✅ Project Management: Oversee the planning, execution, and evaluation of complex communication projects. Ensure timely delivery and budget adherence. Lead cross-functional teams to collaborate effectively and achieve project objectives. Monitor project progress, identify potential risks, and implement mitigation strategies.

✅ Team Leadership: Lead, mentor, and develop a high-performing team of communication professionals. Foster a positive, collaborative, and results-oriented team culture. Provide guidance, coaching, and performance feedback to team members.

✅ Strategic Planning: Develop and implement comprehensive communication strategies aligned with clients' business objectives. Conduct in-depth research and analysis to identify key trends and opportunities. Develop and execute innovative communication campaigns that drive results.

✅ Financial Management: Manage project budgets and ensure profitability. Monitor and track project expenses, and identify cost-saving opportunities.

✅ Business Development: Contribute to business development efforts, including identifying new opportunities, preparing proposals, and presenting to potential clients.

ASSUMPTION: This role involves a mix of client-facing, strategic, and operational tasks. Strong communication, leadership, and project management skills are essential for success.

🎯 Required Qualifications

Education: Bachelor's degree in Communications, Marketing, Public Relations, or a related field.

Experience: 4-6+ years of experience in public relations in an agency environment.

Required Skills:

• Proven track record of managing complex communication projects and building strong client relationships
• Excellent written and verbal communication skills
• Strong leadership and team management skills
• Proficiency in project management tools and software
• Ability to work under pressure and meet tight deadlines

Preferred Skills:

• Experience in B2C communications
• Fluency in additional languages

ASSUMPTION: Candidates should have a strong background in public relations and proven experience managing client relationships and projects. Additional language skills and B2C experience would be beneficial but not required.

💰 Compensation & Benefits

Salary Range: Based on industry standards for a Manager role in Singapore, the estimated salary range is SGD 80,000 - 120,000 per annum. This range may vary depending on the candidate's experience and qualifications.

Benefits:

• Medical insurance
• Performance bonuses
• Opportunities for professional development and training
• Dynamic and collaborative work environment

Working Hours: Full-time position with standard office hours, Monday to Friday. Occasional work on weekends may be required to meet project deadlines.

ASSUMPTION: The salary range provided is an estimate based on market research and may vary depending on the candidate's experience and qualifications. Benefits may include standard industry offerings such as medical insurance and performance bonuses.

📌 Applicant Insights

🔍 Company Context

Industry: PRecious Communications operates in the Public Relations and Communications Services industry, focusing on building and protecting client reputations across traditional and digital channels.

Company Size: With 51-200 employees, PRecious Communications offers a mid-sized agency environment where applicants can make a significant impact while enjoying the benefits of a larger organization.

Founded: Established in 2012, PRecious Communications has grown to become a leading independent, regional communications and social media consultancy serving established global companies, young brands, and non-for-profit organizations.

Company Description:

• PRecious Communications is an independent, regional communications and social media consultancy
• The company serves established global companies, young brands, and non-for-profit organizations
• PRecious Communications offers holistic communication services across traditional and digital channels to build, protect, and defend reputation

Company Specialties:

• Public Relations
• Crisis Communications
• Social Media
• Media Training
• Media Monitoring & Analytics
• Content Marketing
• Communications Strategy
• Startup PR
• SEO
• Digital Marketing
• Influencer Marketing
• Integrated Marketing
• Risk Management
• Technology Marketing
• Startup Marketing
• Leadership Branding

Company Website: http://www.preciouscomms.com

ASSUMPTION: PRecious Communications is a well-established agency with a diverse range of clients and services. Applicants should be comfortable working with various clients and projects simultaneously.

📊 Role Analysis

Career Level: This role is at the Manager level, requiring strategic thinking, leadership, and project management skills. Candidates should have 4-6+ years of experience in public relations and be ready to take on a leadership role within the organization.

Reporting Structure: The Manager, PR & Client Services reports directly to the Head of PR & Client Services and works closely with other department heads to ensure seamless project execution and client satisfaction.

Work Arrangement: This is an on-site position based in Singapore. The role may require occasional work on weekends to meet project deadlines.

Growth Opportunities:

• Progression to a Senior Manager or Director role within the agency
• Expanding industry knowledge and expertise through working with diverse clients and projects
• Developing leadership and mentoring skills by managing and coaching team members

ASSUMPTION: This role offers opportunities for professional growth and development within the agency. Candidates should be eager to take on new challenges and expand their skillsets.

🌍 Location & Work Environment

Office Type: PRecious Communications operates from a modern, collaborative office space in Singapore.

Office Location(s): 4 Ann Siang Hill, 3rd Floor, Singapore, 069786

Geographic Context:

• Singapore is a global hub for business, finance, and technology, offering a vibrant and multicultural work environment
• The office is located in the Central Business District (CBD), providing easy access to public transportation and amenities
• The city-state has a tropical climate, with high temperatures and humidity year-round

Work Schedule: Full-time position with standard office hours, Monday to Friday. Occasional work on weekends may be required to meet project deadlines.

ASSUMPTION: The office environment is dynamic and collaborative, with a focus on open communication and teamwork. Applicants should be comfortable working in a fast-paced, multicultural setting.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video call interview with the HR team
• In-person or video call interview with the hiring manager
• Final interview with the Head of PR & Client Services

Key Assessment Areas:

• Communication skills and ability to build rapport with clients
• Project management skills and ability to oversee project execution
• Leadership skills and ability to manage and mentor team members
• Strategic thinking and problem-solving abilities

Application Tips:

• Tailor your resume to highlight relevant experience and skills for this role
• Prepare examples of successful client relationships and project management experiences
• Demonstrate your understanding of the company and its services in your cover letter
• Show enthusiasm for the role and the company's mission

ATS Keywords: Public Relations, Client Relationship Management, Project Management, Team Leadership, Strategic Planning, Financial Management, Business Development, Communication Skills, Leadership Skills, Problem Solving, Research Skills, Analytical Skills, Collaboration, Coaching, Mentoring, Time Management, Budget Management

ASSUMPTION: The application process may vary depending on the volume of applicants and the hiring team's availability. Applicants should be prepared to demonstrate their skills and experience throughout the interview process.

🛠️ Tools & Technologies

• Project management tools (e.g., Asana, Trello, Microsoft Project)
• Communication and collaboration platforms (e.g., Slack, Microsoft Teams)
• Social media management tools (e.g., Hootsuite, Buffer)
• Media monitoring and analytics tools (e.g., Mention, Brand24)
• Design and content creation tools (e.g., Canva, Adobe Creative Suite)

ASSUMPTION: Applicants should be comfortable using project management, communication, and design tools to facilitate project execution and client communication.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Collaboration
• Creativity
• Excellence
• Accountability

Work Style:

• Dynamic and fast-paced
• Collaborative and team-oriented
• Results-driven and focused on client satisfaction
• Adaptable and responsive to changing client needs

Self-Assessment Questions:

• Do you thrive in a fast-paced, collaborative environment?
• Are you comfortable managing multiple projects and clients simultaneously?
• Do you have strong leadership and mentoring skills?
• Are you able to work independently and take initiative when needed?

ASSUMPTION: Applicants should assess their fit with the company's values and work style to ensure a successful and fulfilling experience within the organization.

⚠️ Potential Challenges

• Managing multiple projects and clients with varying priorities and deadlines
• Adapting to the dynamic and fast-paced nature of the agency environment
• Developing and maintaining strong client relationships in a competitive market
• Balancing strategic thinking with day-to-day project management tasks

ASSUMPTION: Applicants should be prepared to face the challenges of a fast-paced agency environment and be comfortable managing multiple projects and clients simultaneously.

📈 Similar Roles Comparison

• Unlike other Manager roles, this position focuses specifically on B2C communications and client services
• PRecious Communications offers a mid-sized agency environment, providing more opportunities for growth and exposure compared to smaller agencies
• This role offers a clear career path to progression within the agency, with opportunities for senior management and director roles

ASSUMPTION: Applicants should consider the unique aspects of this role and the company when comparing it to other Manager positions in the industry.

📝 Sample Projects

• Developing and executing a comprehensive communication strategy for a global brand launch
• Managing a crisis communication plan for a high-profile client facing a reputational challenge
• Coordinating a cross-functional team to deliver a large-scale event for a non-for-profit organization

ASSUMPTION: Applicants should be prepared to discuss their experience with similar projects and demonstrate their ability to manage complex communication initiatives.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and how this role fits within the organization?
• What are the most challenging aspects of this role, and how have previous incumbents succeeded in these areas?
• How does the company support the professional development and growth of its employees?
• What are the key priorities for this role in the first 90 days?
• How does the company measure success for this role, and what are the key performance indicators (KPIs)?

ASSUMPTION: Applicants should prepare thoughtful questions to demonstrate their interest in the role and the company, as well as their understanding of the position's requirements.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link: https://preciouscomms.recruitee.com/o/associate-manager-manager-pr-client-services
• Tailor your resume to highlight your relevant experience and skills for this role
• Prepare examples of successful client relationships and project management experiences
• Demonstrate your understanding of the company and its services in your cover letter
• Show enthusiasm for the role and the company's mission
• Follow up with the hiring manager one week after submitting your application to confirm receipt and express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.