Associate Manager, Marketing Platforms, Marketing Technology

📌 Core Information

🔹 Job Title: Associate Manager, Marketing Platforms, Marketing Technology

🔹 Company: DoorDash USA

🔹 Location: Multiple locations (see below)

🔹 Job Type: On-site

🔹 Category: Marketing

🔹 Date Posted: April 14, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site (with multiple office locations)

🚀 Job Overview

Key aspects of this role include:

• Managing day-to-day marketing technology platform operations
• Collaborating with cross-functional teams to improve customer experience and drive growth
• Serving as a technical advisor to marketing teams
• Developing and implementing strategies to ensure seamless platform integration
• Working with data engineering and analytics teams to unlock new segmentation and personalization capabilities

ASSUMPTION: This role requires a strong technical background in marketing technology, with a focus on managing and improving marketing platforms to drive business growth.

📋 Key Responsibilities

✅ Manage day-to-day marketing technology platform operations, including configuration, permissions, data feeds, and integrations

✅ Collaborate with cross-functional teams to identify opportunities and implement solutions that improve the customer experience, drive operational efficiency, and support growth initiatives

✅ Troubleshoot data or integration challenges between first-party (1P) and third-party (3P) tools in real-time

✅ Work with lifecycle marketing managers and campaign operations to build and launch complex customer journeys, including setting up targeting rules, event-triggered messages, and multi-step workflows in marketing automation platforms

✅ Serve as a marketing technology expert within the growth marketing team, working with platform leads to develop, prioritize, and manage product and engineering requests, and provide strategic advice to senior leadership

✅ Drive marketing technology adoption and best practices, improving internal tools, processes, and safeguards to ensure high-quality customer content

ASSUMPTION: This role requires a proactive, solutions-oriented approach to managing and improving marketing technology platforms, with a strong focus on driving business growth and enhancing customer experience.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field (or equivalent experience)

Experience: 5+ years of experience in marketing technology, marketing operations, marketing analytics, or a similar role

Required Skills:

• Proven experience working with enterprise-level CRM and marketing automation platforms
• Strong technical understanding of marketing technology platforms and data concepts (APIs, JSON, ETLs, etc.)
• Excellent problem-solving skills and hands-on experience working with SQL and BI tools
• Proven track record of managing and delivering technical projects
• Strong communication and collaboration skills, with the ability to work effectively with cross-functional stakeholders

Preferred Skills:

• Experience with specific marketing technology platforms (e.g., Salesforce, Marketo, Adobe Experience Cloud, etc.)
• Familiarity with data visualization tools (e.g., Tableau, Power BI, etc.)
• Experience with A/B testing and optimization

ASSUMPTION: This role requires a strong technical background in marketing technology, with a focus on managing and improving marketing platforms to drive business growth. Preferred skills are not required but would be beneficial for success in this role.

💰 Compensation & Benefits

Salary Range: $108,800 - $160,000 USD per year

Benefits:

• 401(k) plan with employer matching
• Paid time off and paid sick leave
• Flexible vacation policy and paid parental leave
• Wellness benefit and commuter benefit match
• Medical, dental, and vision benefits
• 11 paid holidays, disability and basic life insurance
• Family-forming assistance and mental health program

Working Hours: Full-time (40 hours/week)

ASSUMPTION: The salary range provided is market-dependent and may be modified in the future. Benefits are subject to change and may vary based on the employee's work location.

📌 Applicant Insights

🔍 Company Context

Industry: DoorDash operates in the on-demand delivery and logistics industry, focusing on local economies and empowering merchants, Dashers, and consumers.

Company Size: DoorDash is a large company with over 10,000 employees, offering a dynamic and fast-paced work environment.

Founded: DoorDash was founded in 2013 and has since grown to become a publicly traded company.

Company Description:

• DoorDash empowers local economies by connecting merchants to consumers and providing on-demand delivery services
• The company focuses on delivering a seamless and personalized customer experience across various channels
• DoorDash values innovation, collaboration, and continuous learning to support merchants, Dashers, and the communities it serves

Company Specialties:

• Local Logistics
• Restaurant Delivery
• On-Demand Delivery
• eCommerce

Company Website: careersatdoordash.com

ASSUMPTION: DoorDash's focus on empowering local economies and providing personalized customer experiences makes it an attractive place to work for individuals interested in the on-demand delivery and logistics industry.

📊 Role Analysis

Career Level: This role is at the manager level, requiring significant experience and expertise in marketing technology.

Reporting Structure: The Associate Manager, Marketing Platforms reports directly to the Senior Manager, Marketing Platforms within the Growth Marketing organization.

Work Arrangement: This role is on-site, with multiple office locations across the United States.

Growth Opportunities:

• Potential to advance to a senior manager or director role within the marketing technology team
• Opportunities to work on high-impact projects and drive business growth
• Ability to gain exposure to various aspects of the marketing technology stack and collaborate with cross-functional teams

ASSUMPTION: This role offers significant growth opportunities for the right candidate, with the potential to advance within the marketing technology team and gain exposure to various aspects of the business.

🌍 Location & Work Environment

Office Type: DoorDash has multiple office locations across the United States, with the option to work on-site or remotely in certain roles.

Office Location(s): Atlanta, GA; Austin, TX; Boston, MA; Chicago, IL; Denver, CO; Los Angeles, CA; Miami, FL; New York, NY; San Francisco, CA; Seattle, WA; Sunnyvale, CA; Washington, D.C.

Geographic Context:

• DoorDash's office locations span various regions across the United States, offering opportunities to work in diverse urban and metropolitan areas
• Each location provides unique cultural and professional experiences, with access to various amenities and resources

Work Schedule: Full-time (40 hours/week), with the option for flexible work arrangements in certain roles

ASSUMPTION: DoorDash's multiple office locations and flexible work arrangements cater to a wide range of candidate preferences, offering opportunities to work in diverse urban and metropolitan areas with varying cultural and professional experiences.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screen with the hiring manager
• Technical assessment or case study
• On-site or virtual interview with the team
• Final round interview with senior leadership
• Background check and offer extension

Key Assessment Areas:

• Technical skills and problem-solving abilities
• Communication and collaboration skills
• Cultural fit and alignment with DoorDash's values
• Strategic thinking and business acumen

Application Tips:

• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Prepare for behavioral and situational interview questions, focusing on your problem-solving skills and ability to work collaboratively
• Research DoorDash's company culture and values to demonstrate your fit and enthusiasm for the role

ATS Keywords: Marketing Technology, Marketing Operations, Marketing Analytics, CRM, Marketing Automation, SQL, BI Tools, Data Integration, Problem Solving, Project Management, Cross-functional Collaboration, Communication Skills, Analytical Skills, Technical Guidance, Customer Experience, Segmentation

ASSUMPTION: DoorDash's interview process focuses on assessing candidates' technical skills, problem-solving abilities, and cultural fit, with a strong emphasis on strategic thinking and business acumen.

🛠️ Tools & Technologies

• Enterprise-level CRM and marketing automation platforms (e.g., Salesforce, Marketo, Adobe Experience Cloud)
• SQL and BI tools (e.g., Snowflake, Databricks, Sigma)
• Data visualization tools (e.g., Tableau, Power BI)
• Marketing technology platforms (e.g., Google Marketing Platform, Facebook Ads Manager)
• Collaboration and project management tools (e.g., Asana, JIRA, Microsoft Teams)

ASSUMPTION: This role requires proficiency in various marketing technology tools and platforms, with a strong focus on enterprise-level CRM and marketing automation systems, SQL and BI tools, and data visualization tools.

👔 Cultural Fit Considerations

Company Values:

• Empower local economies
• Focus on the customer
• Act with integrity
• Be resourceful
• One team, one dream

Work Style:

• Collaborative and cross-functional
• Fast-paced and dynamic
• Focused on driving business growth and innovation
• Data-driven and analytical

Self-Assessment Questions:

• How do your personal values align with DoorDash's company values?
• Can you thrive in a fast-paced, dynamic work environment, and how do you approach challenges and roadblocks?
• How do you navigate ambiguity and collaborate with cross-functional stakeholders to solve business challenges?

ASSUMPTION: DoorDash's company values and work style emphasize collaboration, innovation, and a customer-focused approach, making it an attractive place to work for individuals who thrive in dynamic, fast-paced environments and share these values.

⚠️ Potential Challenges

• Managing multiple marketing technology platforms and integrations can be complex and time-consuming
• Working with large datasets and ensuring data accuracy can be challenging
• Collaborating with cross-functional teams and managing stakeholder expectations can be demanding
• Keeping up with the latest marketing technology trends and best practices can require continuous learning and adaptation

ASSUMPTION: This role presents various challenges, including managing multiple marketing technology platforms, working with large datasets, collaborating with cross-functional teams, and staying current with industry trends. Successful candidates will possess strong problem-solving skills, adaptability, and a proactive approach to overcoming obstacles.

📈 Similar Roles Comparison

• This role is similar to a Marketing Technology Manager or Marketing Operations Manager, with a focus on managing and improving marketing technology platforms to drive business growth
• Compared to other marketing roles, this position requires a strong technical background and a deep understanding of marketing technology platforms and data concepts
• Career path comparison: This role can lead to senior manager or director positions within the marketing technology team, with opportunities to gain exposure to various aspects of the business

ASSUMPTION: This role is similar to marketing technology manager or marketing operations manager positions, with a focus on managing and improving marketing technology platforms to drive business growth. Successful candidates will possess a strong technical background and a deep understanding of marketing technology platforms and data concepts.

📝 Sample Projects

• Implementing a new marketing automation platform to improve customer segmentation and personalization
• Developing and executing a data integration strategy to ensure seamless data flow between marketing technology platforms and other internal systems
• Optimizing marketing campaign performance by analyzing campaign data and identifying opportunities for improvement

ASSUMPTION: Sample projects for this role may include implementing new marketing automation platforms, developing data integration strategies, and optimizing marketing campaign performance through data analysis and improvement opportunities.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and dynamics within the marketing technology team?
• How does this role collaborate with other teams, such as product, engineering, and data science?
• What are the most significant challenges facing the marketing technology team currently, and how can this role address them?
• How does DoorDash support the professional development and growth of its employees?
• What are the key performance indicators (KPIs) for this role, and how are they tracked and measured?

ASSUMPTION: Asking these questions during the interview will help you understand the team dynamics, collaboration opportunities, and performance expectations for this role, as well as DoorDash's commitment to employee growth and development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare for behavioral and situational interview questions, focusing on your problem-solving skills and ability to work collaboratively
• Research DoorDash's company culture and values to demonstrate your fit and enthusiasm for the role
• Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.