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Associate Social Marketing Analyst (Hybrid)

Belk
Full-time
On-site
United States
πŸ“Š Marketing Analyst

πŸ“Œ Core Information

πŸ”Ή Job Title: Associate Social Marketing Analyst (Hybrid)

πŸ”Ή Company: Belk

πŸ”Ή Location: Charlotte, NC - Corporate Office - Merchandising

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 20, 2025

πŸ”Ή Experience Level: Intermediate (3-5 years)

πŸ”Ή Remote Status: Hybrid

πŸš€ Job Overview

Key aspects of this role include:

  • Developing, implementing, and analyzing organic and paid social media content for Belk's owned channels
  • Collaborating with cross-functional teams to create and execute content for social media platforms
  • Managing weekly content brief processes and partnering with creative teams to execute content
  • Analyzing content performance and presenting findings to leadership
  • Keeping up-to-date with current social media trends and providing competitive reports

ASSUMPTION: This role requires a strong understanding of social media platforms, content creation, and analytics. The ideal candidate will have experience in digital marketing or social media management and be comfortable working in a fast-paced, collaborative environment.

πŸ“‹ Key Responsibilities

βœ… Create and manage social media content calendars based on company priorities and social media trends

βœ… Schedule and publish organic social posts on Facebook, Instagram, and TikTok

βœ… Partner with media agency on creative content for paid ads

βœ… Identify social-first opportunities by creating content or working with the influencer team to identify content creators to fulfill concepts

βœ… Manage weekly brief process and partner with creative team to execute content for each social channel

βœ… Upload CRM lists into social channel UIs for Paid Ads on a weekly basis

βœ… Serve as a community manager through social platforms by engaging with audiences and tagged content

βœ… Analyze content performance on a weekly, monthly, and quarterly basis utilizing platform metrics and agency-provided insights

βœ… Keep up-to-date with current social media trends and provide competitive reports to internal teams on a weekly basis

βœ… Utilize social listening tools to better understand customer sentiments and how information can be used to improve strategies

ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to manage multiple projects simultaneously. The ideal candidate will be comfortable working in a fast-paced environment and be able to adapt to changing circumstances.

🎯 Required Qualifications

Education: Bachelor’s degree in Marketing, Communications, Business Administration, or related field

Experience: 3-5 years of relevant digital marketing or social media channel management experience

Required Skills:

  • Proficient in Excel and other Microsoft programs (PowerPoint, Word)
  • Some graphic design and copywriting experience preferred

Preferred Skills:

  • 2-4 years of applicable experience preferred

ASSUMPTION: While not explicitly stated, proficiency in social media management tools and analytics platforms is likely required for this role.

πŸ’° Compensation & Benefits

Salary Range: Based on industry standards for a Marketing Associate role in Charlotte, NC, the estimated salary range for this position is $55,000 - $70,000 per year. This is an estimate and the actual salary may vary based on experience and other factors.

Benefits:

  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off (vacation, sick, and holidays)
  • Employee discount
  • Tuition reimbursement

Working Hours: This is a full-time position with a hybrid work arrangement, requiring employees to work on-site two days per week. The standard workweek is Monday through Friday, 8:30 AM to 5:00 PM, with a 30-minute lunch break.

ASSUMPTION: While the salary range is not provided, the estimated range is based on market research and similar roles in the area. The benefits listed are common for companies of this size in the retail industry.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Belk is a privately-owned department store chain based in Charlotte, North Carolina. They operate nearly 300 stores in 16 Southeastern states and have an online presence at belk.com. Belk is known for its wide range of products, competitive pricing, and commitment to customer service.

Company Size: Belk has 10,001+ employees, making it a large company with a significant presence in the retail industry.

Founded: Belk was founded in 1888 by William Henry Belk and his brother, Dr. John Belk. The company has since grown into a major retailer, expanding its product offerings and services over the years.

Company Description:

  • Belk is committed to providing great products at great prices and treating customers like family
  • The company is dedicated to giving back to the community through various initiatives and partnerships
  • Belk offers a wide range of products, including apparel, accessories, shoes, home goods, and cosmetics

Company Specialties:

  • Retail
  • Stores
  • CPG
  • Supply Chain
  • Planning
  • Allocation
  • Merchandising
  • Fashion
  • Private Brands
  • Design
  • eComm
  • and Internships

Company Website: https://www.belkcareers.com/

ASSUMPTION: Belk is a well-established retailer with a strong presence in the Southeastern United States. The company's commitment to customer service and community involvement sets it apart in the competitive retail industry.

πŸ“Š Role Analysis

Career Level: This role is an intermediate-level position, requiring 3-5 years of relevant experience. It is a stepping stone to more senior roles within the marketing department or the company as a whole.

Reporting Structure: The Associate Social Marketing Analyst reports directly to the Manager, Digital Marketing - Social Media. They will collaborate with various teams, including Influencer, Creative, Co-Op, and Merchandising teams, as well as outside partners and vendors.

Work Arrangement: This is a hybrid role, requiring employees to work on-site two days per week. The remaining days can be worked remotely, providing flexibility for employees.

Growth Opportunities:

  • Progression to a Senior Social Marketing Analyst role
  • Expansion into other areas of digital marketing or the broader retail industry
  • Potential to take on more responsibilities and manage a team in the future

ASSUMPTION: This role offers opportunities for growth and development within the marketing department and the company as a whole. The hybrid work arrangement provides a balance between on-site collaboration and remote flexibility.

🌍 Location & Work Environment

Office Type: Belk's corporate office is a modern, professional environment with open-concept workspaces and collaborative areas.

Office Location(s): The corporate office is located in Charlotte, North Carolina, with additional offices and stores throughout the Southeastern United States.

Geographic Context:

  • Charlotte, North Carolina, is the largest city in the state and the 17th most populous city in the United States
  • The city is known for its vibrant arts and culture scene, professional sports teams, and diverse neighborhoods
  • Charlotte has a humid subtropical climate, with mild winters and hot, humid summers

Work Schedule: The standard workweek is Monday through Friday, 8:30 AM to 5:00 PM, with a 30-minute lunch break. Employees in this hybrid role will work on-site two days per week.

ASSUMPTION: The corporate office provides a collaborative and engaging work environment, with opportunities for professional growth and development. The location in Charlotte, North Carolina, offers a diverse range of cultural, recreational, and entertainment options.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume submission
  • Phone or video screen with the HR department
  • In-depth interview with the hiring manager and/or team members
  • Final interview with the department head or director
  • Background check and offer extension

Key Assessment Areas:

  • Social media and content creation knowledge
  • Analytical skills and data-driven decision-making
  • Collaboration and communication skills
  • Adaptability and problem-solving skills

Application Tips:

  • Tailor your resume to highlight relevant experience and skills for this role
  • Prepare examples of your social media content creation and analytics experience
  • Research Belk's brand and values to demonstrate your cultural fit

ATS Keywords: Social Media, Content Creation, Digital Marketing, Analytics, Community Management, Paid Advertising, CRM Management, Influencer Marketing, Graphic Design, Copywriting, Collaboration, Project Management, Social Listening, Trend Analysis

ASSUMPTION: The application process for this role is likely to be competitive, with a focus on assessing candidates' social media and content creation skills, as well as their analytical and collaborative abilities.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Excel, PowerPoint, Word)
  • Social media management platforms (Hootsuite, Buffer, Sprout Social)
  • Analytics tools (Google Analytics, Sprout Social, Hootsuite Insights)
  • CRM software (Salesforce, HubSpot)
  • Graphic design tools (Canva, Adobe Creative Suite)

ASSUMPTION: Proficiency in Microsoft Office Suite and social media management platforms is required for this role. Familiarity with analytics tools, CRM software, and graphic design tools is preferred.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer Obsessed
  • Act with Integrity
  • Collaborate to Win
  • Innovate and Improve
  • Respect and Value Each Other

Work Style:

  • Collaborative and team-oriented
  • Adaptable and responsive to change
  • Data-driven and analytical
  • Creative and innovative

Self-Assessment Questions:

  • Do you have a proven track record of elevating and growing social media channels?
  • Are you comfortable working in a fast-paced, collaborative environment?
  • Do you have strong communication and organizational skills?
  • Are you able to adapt to and identify ever-changing circumstances and pivot accordingly?

ASSUMPTION: Belk values a customer-centric approach, integrity, collaboration, innovation, and respect for its employees. Candidates should be able to demonstrate their alignment with these values and work style preferences during the interview process.

⚠️ Potential Challenges

  • Managing multiple projects and deadlines simultaneously
  • Keeping up with the fast-paced nature of social media trends and algorithms
  • Collaborating effectively with cross-functional teams and external partners
  • Adapting to changes in company priorities and social media strategies

ASSUMPTION: This role may present challenges in terms of managing multiple projects and deadlines, staying up-to-date with social media trends, and collaborating effectively with various teams and partners. Successful candidates will be able to demonstrate their ability to manage their time effectively, adapt to change, and work well in a collaborative environment.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to a Social Media Marketing Coordinator or Specialist, with a focus on content creation, analytics, and community management
  • Compared to other marketing roles, this position requires a strong understanding of social media platforms and trends, as well as analytical skills
  • Career progression from this role may include advancement to a Senior Social Marketing Analyst or similar position within the marketing department or the broader retail industry

ASSUMPTION: This role is similar to other social media marketing positions, with a focus on content creation, analytics, and community management. The career progression from this role may include advancement to a more senior position within the marketing department or the broader retail industry.

πŸ“ Sample Projects

  • Developing a social media content calendar for a new product launch, including organic and paid content
  • Analyzing the performance of a social media campaign and presenting findings to leadership
  • Managing a weekly content brief process and collaborating with the creative team to execute content for each social channel

ASSUMPTION: These sample projects are designed to give candidates an idea of the types of tasks and responsibilities they may encounter in this role. Successful candidates will be able to demonstrate their ability to manage projects, analyze data, and collaborate with cross-functional teams.

❓ Key Questions to Ask During Interview

  • Can you describe a typical day or week in this role?
  • How does this role collaborate with other teams within the marketing department and the broader organization?
  • What are the most important priorities for this role in the first 30, 60, and 90 days?
  • How does Belk support the professional development and growth of its employees?
  • What are the biggest challenges facing the social media marketing team currently, and how can this role help address them?

ASSUMPTION: These interview questions are designed to help candidates better understand the day-to-day responsibilities, collaboration opportunities, and growth potential of this role. They are also intended to help candidates assess their fit with the company culture and values.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through Belk's careers website
  • Tailor your resume to highlight relevant experience and skills for this role
  • Prepare examples of your social media content creation and analytics experience
  • Research Belk's brand and values to demonstrate your cultural fit
  • Follow up with the HR department one week after submitting your application to confirm receipt and inquire about next steps

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.