Ausbildung Verkäufer/in - Einzelhandelskaufmann/-frau in der Fachrichtung Foto und Video

📌 Core Information

🔹 Job Title: Ausbildung Verkäufer/in - Einzelhandelskaufmann/-frau in der Fachrichtung Foto und Video

🔹 Company: HIFI & FOTO KOCH GmbH

🔹 Location: Düsseldorf, North Rhine-Westphalia, Germany

🔹 Job Type: Internship

🔹 Category: Retail

🔹 Date Posted: June 12, 2025

🔹 Experience Level: Entry Level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Working in a modern store and actively contributing to its daily operations
• Learning about a wide range of photo and video products
• Providing excellent customer service and consultation
• Gaining insights into various retail areas such as inventory, purchasing, and marketing

ASSUMPTION: This role is ideal for individuals who are passionate about photography, enjoy interacting with customers, and are eager to learn and grow within a dynamic team.

📋 Key Responsibilities

✅ Learn about our extensive photo and video range

✅ Actively engage with customers in our modern store, providing excellent customer service and consultation

✅ Self-cashiering and friendly customer farewell

✅ Maintain high-quality presentation of our products

✅ Gain insights into various retail areas such as inventory, purchasing, and marketing

ASSUMPTION: The role requires strong communication skills, attention to detail, and a keen interest in photography.

🎯 Required Qualifications

Education: High school diploma or equivalent

Experience: No prior experience required

Required Skills:

• Enthusiasm for customer contact and customer consultation
• Strong communication skills
• Reliability and attention to detail
• Interest in photography and technical interest in photo equipment

Preferred Skills:

• Previous retail experience
• Fluency in German

ASSUMPTION: While not explicitly stated, proficiency in German is likely required for this role due to its location and the nature of customer interaction.

💰 Compensation & Benefits

Salary Range: €940 gross per month in the first year of training

Benefits:

• Good training and support from a motivated team
• Team-oriented company culture with short decision-making processes
• Employee discounts on products
• Possibility to borrow photo equipment
• Excellent transport connections
• Company celebrations and events
• Corporate benefits
• Fresh fruit, free water, tea, and coffee
• Break room with sun terrace

Working Hours: 5-day week, Monday to Saturday, with a free day off during the working week

ASSUMPTION: The salary range provided is an estimate based on the information given in the job listing and industry standards for entry-level retail positions in Germany.

📌 Applicant Insights

🔍 Company Context

Industry: Retail, specifically in the photo and video sector

Company Size: Medium (51-200 employees)

Founded: 1920

Company Description:

• Foto Koch is a top 100 eCommerce company with an international reputation
• They focus on innovation and have a modern showroom and large warehouse in the heart of Düsseldorf
• The company has a long history and a strong presence in the retail industry

Company Specialties:

• Fotofachhandel (photo retail)
• Fotografie (photography)
• Einzelhandel (retail)
• Videografie (videography)
• Technik (technology)
• Fototechnik (photo technology)
• Kameras (cameras)
• Objektive (lenses)
• Fotozubehör (photo accessories)
• Videozubehör (video accessories)

Company Website: http://www.fotokoch.de

ASSUMPTION: Foto Koch is a well-established company in the photo and video retail industry, with a strong focus on innovation and customer service.

📊 Role Analysis

Career Level: Entry-level (0-2 years of experience)

Reporting Structure: This role reports directly to the store manager or a designated mentor

Work Arrangement: On-site, with a 5-day workweek and a free day off during the working week

Growth Opportunities:

• Upon completion of the training, employees may have the opportunity to advance within the company
• The company offers a variety of roles within the retail sector
• Employees may have the chance to develop their skills and take on more responsibilities over time

ASSUMPTION: While the job listing does not explicitly mention growth opportunities, the company's size and industry suggest that there may be potential for career advancement.

🌍 Location & Work Environment

Office Type: Retail store

Office Location(s): Düsseldorf, Germany

Geographic Context:

• Düsseldorf is the capital city of the state of North Rhine-Westphalia, Germany
• The city is known for its vibrant arts scene, fashion, and trade fairs
• Düsseldorf has a humid subtropical climate, with mild winters and warm summers

Work Schedule: 5-day workweek, Monday to Saturday, with a free day off during the working week

ASSUMPTION: The work environment is likely fast-paced and customer-focused, with a strong emphasis on providing excellent customer service.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person interview at the store

Key Assessment Areas:

• Customer service skills
• Communication and interpersonal skills
• Attention to detail
• Interest in photography and photo equipment

Application Tips:

• Tailor your resume and cover letter to highlight your enthusiasm for customer contact and customer consultation
• Demonstrate your strong communication skills and attention to detail
• Showcase your interest in photography and photo equipment

ATS Keywords: Customer contact, customer consultation, communication, reliability, attention to detail, teamwork, motivation, photography, photo equipment

ASSUMPTION: The application process may involve multiple stages, with a focus on assessing the applicant's customer service skills, communication, and interest in photography.

🛠️ Tools & Technologies

• Point-of-sale (POS) system
• Inventory management software
• Customer relationship management (CRM) software

ASSUMPTION: The specific tools and technologies used may vary depending on the store's needs and the company's overall technology stack.

👔 Cultural Fit Considerations

Company Values:

• Customer focus
• Innovation
• Teamwork

Work Style:

• Fast-paced and customer-focused
• Collaborative and team-oriented
• Adaptable and open to new ideas

Self-Assessment Questions:

• Do you enjoy interacting with customers and providing excellent customer service?
• Are you passionate about photography and interested in learning about photo equipment?
• Do you work well in a fast-paced, team-oriented environment?

ASSUMPTION: Applicants should assess their fit with the company's customer-focused, innovative, and team-oriented culture.

⚠️ Potential Challenges

• Working on weekends and holidays
• Handling difficult customers or situations
• Meeting sales targets and performance expectations
• Adapting to a fast-paced work environment

ASSUMPTION: The role may present challenges related to customer interaction, sales performance, and the fast-paced work environment.

📈 Similar Roles Comparison

• This role is similar to other retail sales positions, but with a focus on the photo and video sector
• Applicants should compare the salary range and benefits offered by Foto Koch with other retailers in the area
• Applicants should consider their long-term career goals and how this role may fit into their career path

ASSUMPTION: Applicants should research similar roles in the retail sector to better understand the industry standards for salary, benefits, and career progression.

📝 Sample Projects

• Assisting customers with product selection and providing expert advice on photography and video equipment
• Maintaining high-quality product presentation and store organization
• Contributing to the achievement of store sales targets and performance metrics

ASSUMPTION: The specific projects and tasks assigned may vary depending on the store's needs and the employee's role within the team.

❓ Key Questions to Ask During Interview

• What are the most challenging aspects of this role, and how can I best prepare for them?
• How does this role contribute to the overall success of the store and the company?
• What opportunities are there for growth and development within the company?
• How does the company support its employees in balancing work and personal life?
• What is the company's approach to innovation and staying competitive in the market?

ASSUMPTION: Applicants should ask questions that demonstrate their interest in the role, the company, and their own professional development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the provided link
• Tailor your resume and cover letter to highlight your enthusiasm for customer contact and customer consultation
• Prepare for your interview by researching the company and practicing common interview questions
• Follow up with the hiring manager after your interview to express your appreciation and reiterate your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.