Brand Agent (m/w/d) - Makaro Store Hamburg - Sommeraushilfe - 8-20h/Woche

📌 Core Information

🔹 Job Title: Brand Agent (m/w/d) - Makaro Store Hamburg - Sommeraushilfe - 8-20h/Woche

🔹 Company: Makaro GmbH

🔹 Location: Hamburg, Germany

🔹 Job Type: Part-time, Contractor

🔹 Category: Retail, Luxury Goods & Jewelry

🔹 Date Posted: 2025-07-02

🔹 Experience Level: Entry-level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Representing the Makaro brand and engaging with customers
• Actively selling jewelry and providing excellent customer service
• Supporting customer and press events at the store
• Working in a dynamic, growing retail environment

ASSUMPTION: This role is ideal for students or part-time workers seeking flexible hours and a vibrant work environment.

📋 Key Responsibilities

✅ Represent the Makaro brand and bring the Makaro spirit to customers

✅ Actively engage with customers, provide excellent service, and sell jewelry

✅ Support customer and press events at the store

✅ Work independently and collaboratively in a team environment

✅ Maintain a high level of self-confidence and professionalism

ASSUMPTION: The role requires strong communication skills, a positive attitude, and the ability to thrive in a fast-paced environment.

🎯 Required Qualifications

Education: High school diploma or equivalent

Experience: No prior experience required, but experience in customer service or sales is advantageous

Required Skills:

• Excellent German language skills (C2 level)
• Strong communication and interpersonal skills
• Self-confident and outgoing personality
• Reliability and responsibility
• Ability to work independently and in a team

Preferred Skills:

• Additional language skills (e.g., English, French)
• Experience in customer service or sales

ASSUMPTION: Successful candidates will have a strong work ethic, be passionate about customer service, and eager to learn.

💰 Compensation & Benefits

Salary Range: €13.50 per hour (gross)

Benefits:

• Employee discounts on Makaro jewelry
• Exciting events and team-building activities
• Friendly and supportive work environment
• Flexible scheduling to accommodate university or other commitments

Working Hours: Up to 20 hours per week, with a flexible schedule

ASSUMPTION: The salary range is based on industry standards for entry-level retail positions in Germany.

📌 Applicant Insights

🔍 Company Context

Industry: Makaro is a fast-growing, independent jewelry label targeting young women and offering high-quality, sustainable jewelry at affordable prices.

Company Size: Makaro has 11-50 employees and is headquartered in Vienna, Austria, with stores in Austria, Germany, and Switzerland.

Founded: Makaro was founded in 2015 and has since grown to over 100,000 online customers and 140,000 social media followers.

Company Description:

• Makaro aims to make a difference by offering high-quality, sustainable jewelry at accessible prices
• The company values innovation, passion, and a strong work ethic
• Makaro offers a dynamic and supportive work environment with opportunities for growth

Company Specialties:

• Sustainable jewelry
• Direct-to-consumer sales
• Retail store management

Company Website: makarojewelry.com

ASSUMPTION: Makaro's commitment to sustainability and innovation sets it apart in the luxury goods and jewelry industry.

📊 Role Analysis

Career Level: Entry-level (0-2 years)

Reporting Structure: The Brand Agent will report directly to the Store Manager

Work Arrangement: This is a part-time, on-site position with flexible scheduling

Growth Opportunities:

• Potential for full-time employment or career progression within the company
• Opportunities to learn and develop skills in customer service, sales, and event management
• Chance to contribute to Makaro's growth and success in the retail sector

ASSUMPTION: Successful candidates will have the opportunity to grow both personally and professionally within the company.

🌍 Location & Work Environment

Office Type: Retail store (Makaro Store Hamburg)

Office Location(s): Schulterblatt 25, 20357 Hamburg, Germany

Geographic Context:

• Hamburg is the second-largest city in Germany and a major cultural and economic hub
• The Makaro Store is located in the vibrant and diverse neighborhood of Sternschanze
• The store is easily accessible by public transportation

Work Schedule: Flexible scheduling to accommodate university or other commitments

ASSUMPTION: The work environment is dynamic, fast-paced, and customer-focused, with a strong emphasis on teamwork and collaboration.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-store interview with the Store Manager
• Background check and onboarding

Key Assessment Areas:

• Communication and interpersonal skills
• Self-confidence and enthusiasm
• Customer service experience (if applicable)
• Alignment with Makaro's brand and values

Application Tips:

• Highlight any relevant experience in customer service, sales, or event management
• Demonstrate your passion for Makaro's brand and products
• Prepare questions to ask the interviewer about the role and the company

ATS Keywords: Brand Agent, Makaro, Sommeraushilfe, Schmuck, Verkauf, Kundenservice, Event, Hamburg

ASSUMPTION: The application process is designed to assess candidates' fit for the role and the company's culture.

🛠️ Tools & Technologies

• Point-of-sale (POS) system
• Inventory management software
• Social media platforms (e.g., Instagram, Facebook)

ASSUMPTION: Familiarity with these tools is not required, as training will be provided.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Passion
• Strong work ethic

Work Style:

• Dynamic and fast-paced
• Customer-focused
• Collaborative and supportive

Self-Assessment Questions:

• Do you share Makaro's passion for innovation and sustainability?
• Are you comfortable working in a fast-paced, customer-focused environment?
• Do you thrive in a collaborative and supportive work environment?

ASSUMPTION: Successful candidates will align with Makaro's values and work style, contributing to a positive and productive work environment.

⚠️ Potential Challenges

• Working in a fast-paced, high-pressure retail environment
• Managing customer expectations and handling difficult customers
• Adapting to a flexible and unpredictable work schedule
• Meeting sales targets and performance expectations

ASSUMPTION: These challenges can be overcome with strong communication skills, a positive attitude, and a commitment to customer service.

📈 Similar Roles Comparison

• This role is similar to other retail sales and customer service positions, but with a focus on representing a specific brand and engaging with customers
• Makaro's commitment to sustainability and innovation sets it apart from other luxury goods and jewelry retailers
• Career progression opportunities may vary depending on the company and the specific role

ASSUMPTION: This role offers a unique opportunity to gain experience in retail sales, customer service, and event management while representing a growing and innovative brand.

📝 Sample Projects

• Assisting with customer and press events at the Makaro Store Hamburg
• Developing and implementing creative sales strategies to meet performance targets
• Collaborating with the Store Manager to improve customer service and store operations

ASSUMPTION: These projects are designed to help candidates develop their skills and contribute to Makaro's growth and success.

❓ Key Questions to Ask During Interview

• What are the most challenging aspects of working in a retail environment?
• How does Makaro support the professional development of its employees?
• What are the key priorities for this role in the first 90 days?
• How does Makaro measure the success of its Brand Agents?
• What are the opportunities for growth and career progression within the company?

ASSUMPTION: Asking thoughtful and insightful questions demonstrates your interest in the role and the company.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant skills and experience
• Prepare for your interview by researching Makaro's brand and values
• Follow up with the hiring manager after your interview to express your appreciation and reiterate your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.