Brand Ambassador - Designer Handbags, Stanford Shopping Center - Full Time

📌 Core Information

🔹 Job Title: Brand Ambassador - Designer Handbags, Stanford Shopping Center - Full Time

🔹 Company: Macy's Jobs

🔹 Location: Palo Alto, California, United States

🔹 Job Type: On-site

🔹 Category: 🤳 Influencer Marketing, 🎨 Brand & Creative Marketing

🔹 Date Posted: Thu Mar 27 2025 22:37:50 GMT+0000 (Coordinated Universal Time)

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Driving sales through customer connections and product knowledge
• Cultivating repeat customers and serving as a brand expert
• Communicating customer needs and shopping patterns to leadership
• Executing strategic merchandising initiatives

ASSUMPTION: The role likely requires familiarity with upscale fashion and designer products, as the focus is on designer handbags.

📋 Key Responsibilities

✅ Provide an exceptional customer experience by prioritizing customer needs

✅ Greet customers and make product recommendations

✅ Serve as a liaison between vendors, personal stylists, and the leadership team

✅ Maintain a neat and inviting sales floor

✅ Implement best practices to drive sales and increase margins

✅ Build brand-specific clientele through local marketing efforts

✅ Organize and lead vendor-sponsored events to meet sales goals

✅ Master Macy's point of sale systems to complete sales trustfully

✅ Foster a respectful environment that encourages authentic connections

ASSUMPTION: The role may involve significant interaction with both customers and vendors, requiring strong interpersonal skills.

🎯 Required Qualifications

Education: Not specified

Experience: Minimum 1 year of previous selling or retail experience

Required Skills:

• Customer Service
• Sales
• Communication
• Teamwork
• Time Management
• Creativity
• Relationship Building
• Product Knowledge

Preferred Skills:

• Event Planning
• Merchandising
• Problem Solving

ASSUMPTION: Additional skills in fashion merchandising or customer relationship management could be beneficial.

💰 Compensation & Benefits

Salary Range: Not specified. Typically for similar roles, competitive industry rates are expected.

Benefits:

• Comprehensive health and wellness coverage
• 401(k) match
• Paid time off and eight paid holidays
• Merchandise discounts
• Performance-based incentives

Working Hours: Full time (40 hours per week) with potential for non-traditional hours including evenings and weekends

ASSUMPTION: Employees should be prepared for a retail work environment with dynamic and non-standard hours.

📌 Applicant Insights

🔍 Company Context

Industry: Retail

Company Size: Over 10,001 employees, suggesting a large corporate structure with ample resources

Founded: 1858; Macy's has a long and storied history in the retail sector.

Company Description:

• Largest retail brand of Macy's, Inc.
• Known for iconic events like Macy's Thanksgiving Day Parade
• Extensive online presence reaching international customers

Company Specialties:

• Retail
• Fashion
• Event Management

Company Website: http://www.macysjobs.com

ASSUMPTION: The company values tradition and innovation, focusing on broad market appeal and customer engagement.

📊 Role Analysis

Career Level: Entry to mid-level role with opportunities for growth within retail operations.

Reporting Structure: Likely reports to store management and collaborates with the vendor community.

Work Arrangement: On-site at a major retail location.

Growth Opportunities:

• Potential for advancement into higher sales or management roles
• Development through company training programs and resource groups
• Exposure to high-profile fashion events and merchandising

ASSUMPTION: Diverse career paths available, particularly in retail management and sales.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): Stanford Shopping Center, Palo Alto, California

Geographic Context:

• Located in an affluent area with a diverse customer base
• Proximity to technology hubs may influence customer demographics
• Cultural attractions and pleasant climate typical of the Palo Alto area

Work Schedule: Variable, including weekends and holidays, typical of retail positions

ASSUMPTION: The location provides opportunities for exposure to diverse clientele and innovative retail practices.

💼 Interview & Application Insights

Typical Process:

• Initial application through the company's website
• Screening interview with HR or store management
• Interview focusing on customer service and sales skills

Key Assessment Areas:

• Customer interaction capabilities
• Sales track record and acumen
• Brand knowledge and passion for fashion

Application Tips:

• Demonstrate enthusiasm for customer service and sales
• Highlight relevant experience in retail or fashion industries
• Prepare examples of past successful customer interactions

ATS Keywords: Retail, Sales, Customer Service, Brand Ambassador, Fashion, Event Management

ASSUMPTION: Emphasizing relevant retail and customer service experience will be key in the application process.

🛠️ Tools & Technologies

• Point of sale systems
• Mobile customer engagement tools
• Merchandising and inventory management software

ASSUMPTION: A basic proficiency with digital retail tools is expected to efficiently complete job tasks.

👔 Cultural Fit Considerations

Company Values:

• Customer satisfaction and engagement
• Innovation in retail and merchandising
• Commitment to community and cultural involvement

Work Style:

• Results-oriented with a focus on sales targets
• Teamwork and collaboration across departments
• Flexibility to adapt to changing customer needs and retail trends

Self-Assessment Questions:

• Do I thrive in a dynamic retail environment?
• Am I passionate about fashion and customer service?
• Do I have the ability to engage and build relationships with diverse clientele?

ASSUMPTION: Candidates who value customer interaction and possess an entrepreneurial spirit will likely succeed.

⚠️ Potential Challenges

• Adapting to the demands of a high-traffic retail environment
• Meeting sales targets in a competitive market
• Balancing multi-department collaborations
• Adjusting to non-traditional work hours

ASSUMPTION: High energy and adaptability are essential to overcome challenges in this fast-paced setting.

📈 Similar Roles Comparison

• This role is akin to a Brand Specialist or Retail Sales Associate in fashion
• Commonly involves a balance of customer engagement and sales strategy
• May offer similar career advancement and brand interaction opportunities

ASSUMPTION: Similar positions in other brands might emphasize different product lines but require the same core competencies.

📝 Sample Projects

• Organizing an in-store promotional event for a brand launch
• Developing a client loyalty program to increase repeat business
• Implementing a new merchandising layout for enhanced product visibility

ASSUMPTION: Projects will likely align with strategic initiatives around customer retention and sales growth.

❓ Key Questions to Ask During Interview

• What are the key performance metrics for this role?
• How does Macy's support professional growth within its stores?
• What types of events are most successful in driving brand sales?
• Can you describe the typical customer demographic at this location?
• How is performance in this role typically rewarded?

ASSUMPTION: Understanding company expectations and growth opportunities will provide clarity on role alignment.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights retail and sales experience
• Prepare to discuss past achievements in customer service and sales
• Be ready to demonstrate your passion and knowledge in fashion
• Follow up with the HR department after your application submission

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.