Brand Ambassador/Event Promoter

📌 Core Information 🔹 Job Title: Brand Ambassador/Event Promoter 🔹 Company: Granite Transformations 🔹 Location: Jacksonville, Florida 🔹 Job Type: Part-time 🔹 Category: Event Marketing 🔹 Date Posted: April 3, 2025 🚀 Job Overview Key aspects of this role include: - Event Representation: Attend pre-scheduled events to generate leads for the local office. - Customer Engagement: Engage with potential customers, provide product demonstrations, and answer inquiries. - Lead Generation: Capture show leads by scheduling free in-home design consultation appointments for the sales team. - Event Setup: Assist in event setup and breakdown, including handling display materials and promotional items. - Team Collaboration: Work closely with the marketing and events department to ensure successful event execution. ASSUMPTION: This role requires strong communication skills, a warm and welcoming demeanor, and the ability to thrive in a fast-paced environment. 📋 Key Responsibilities ✅ Event Representation: Attend pre-scheduled events, trade shows, community events, retail partner events, and in-house curated events to generate qualified leads for the local office. ✅ Customer Engagement: Engage with potential customers, providing them with product information, answering their questions, and helping them understand the benefits of working with Granite Transformations. ✅ Lead Generation: Capture show leads by scheduling free in-home design consultation appointments for the sales team, ensuring all leads are accurately recorded and handed over for follow-up. ✅ Event Setup: Assist in event setup and breakdown, including handling display materials, promotional items, and other collateral provided. ✅ Team Collaboration: Work closely with the marketing and events department to ensure successful event execution, providing regular updates on event progress and any challenges faced. ASSUMPTION: This role requires excellent communication skills, strong organizational skills, and the ability to work well without close supervision. 🎯 Required Qualifications Education: - High school diploma or equivalent Experience: - 1 year of relevant experience in event marketing, customer service, sales, or hospitality - Reliable vehicle and valid driver's license required - Ability to work nights and primarily on weekends (Friday, Saturday, Sunday & some weekdays) Required Skills: - Strong communication skills - Excellent customer service skills - Ability to work well without close supervision - Enthusiastic and infectious attitude - Strong organizational and attention to detail skills - Comfortable standing for long periods - Team player mentality - Goal-driven with the desire to be the best! Preferred Qualifications: - Customer-centric attitude - Previous experience as a Brand Ambassador/Lead Generator is a plus - Home improvement experience is a plus but not required 💰 Compensation & Benefits Salary Range: $15 - $20 per hour (based on industry standards for event marketing roles in Jacksonville, FL) Benefits: - Hourly pay plus bonuses! - Fun and friendly working environment - Flexible weekend hours - Events only in the Northeast Florida market - No overnight travel Working Hours: 8-hour shifts, primarily on weekends with some weekday events 📌 Applicant Insights 🔍 Company Context Industry: Construction, specifically focused on home improvement and remodeling services. Company Size: Medium (51-200 employees) Founded: 1996, with a strong global presence and over 1 million satisfied customers worldwide. Company Description: Granite Transformations offers a wide range of high-quality, innovative, and eco-friendly surfacing solutions for kitchen and bathroom remodeling projects. With a commitment to exceptional customer service and a passion for delivering outstanding results, Granite Transformations has become a trusted name in the home improvement industry. Company Specialties: - Quartz and engineered stone surfaces - Mosaic glass tiles - Cabinet refacing and tub to shower conversions - Recycled glass and eco-friendly materials - Lifetime limited warranty on products Company Website: Granite Transformations ASSUMPTION: Granite Transformations is known for its high-quality products, exceptional customer service, and commitment to sustainability, making it an attractive employer for those passionate about home improvement and customer-focused industries. 📊 Role Analysis Career Level: Entry-level to mid-level, with opportunities for growth and advancement within the company. Reporting Structure: This role reports directly to the Marketing and Events Manager, working closely with the sales team to ensure effective lead generation and follow-up. Work Arrangement: Primarily on-site, with some remote work possible for event planning and coordination. This role requires flexibility to work evenings and weekends, as events typically take place during these hours. Growth Opportunities: - Proven track record of success in event marketing and lead generation may lead to full-time opportunities or advancement within the marketing department. - Strong performance in this role may also open doors to career paths in sales, customer service, or management. ASSUMPTION: This role offers excellent opportunities for career growth and development, particularly for individuals interested in pursuing a career in event marketing, sales, or management within the home improvement industry. 🌍 Location & Work Environment Office Type: Retail showroom and office space, with events held at various off-site locations. Office Location(s): 1565 NW 36th St, Miami, Florida 32073 (Jacksonville office) Geographic Context: - Jacksonville, Florida, is the largest city in the state, offering a diverse range of cultural, recreational, and entertainment opportunities. - The Jacksonville office is conveniently located near major highways, providing easy access to events and customer homes. Work Schedule: Primarily on weekends, with some weekday events and flexible scheduling to accommodate event needs. ASSUMPTION: This role requires flexibility to work evenings and weekends, as events typically take place during these hours. The Jacksonville office location offers easy access to major highways and a variety of entertainment and cultural attractions. 💼 Interview & Application Insights Typical Process: 1. Online application submission 2. Phone or video screening 3. In-person or virtual interview with the Marketing and Events Manager 4. Final interview with the General Manager or another senior team member Key Assessment Areas: - Communication skills and ability to engage with customers - Product knowledge and understanding of Granite Transformations' offerings - Ability to work independently and manage time effectively - Customer service skills and problem-solving abilities - Flexibility and adaptability in a fast-paced environment Application Tips: - Tailor your resume and cover letter to highlight relevant experience and skills for this role. - Prepare for behavioral interview questions that focus on your communication skills, customer service experience, and ability to work independently. - Research Granite Transformations' products and services to demonstrate your enthusiasm and understanding of the company. ATS Keywords: Event marketing, lead generation, customer engagement, product demonstration, event setup, team collaboration, communication skills, customer service, sales, event planning, lead capture, appointment scheduling, home improvement, retail events, trade shows, community events, in-house events, brand ambassador, lead generator. ASSUMPTION: The interview process for this role will focus on assessing communication skills, customer service experience, and the ability to work independently in a fast-paced environment. Applicants should be prepared to discuss their relevant experience and demonstrate their enthusiasm for the role and the company. 🛠️ Tools & Technologies - Event management software (e.g., Eventbrite, Bizzabo) - Customer relationship management (CRM) software (e.g., HubSpot, Salesforce) - Social media platforms (e.g., Facebook, Instagram, Twitter) - Microsoft Office Suite (Word, Excel, PowerPoint) - Google Workspace (Google Docs, Sheets, Slides) ASSUMPTION: This role requires proficiency in event management software, CRM software, and social media platforms. Familiarity with Microsoft Office Suite and Google Workspace is also beneficial for event planning and coordination tasks. 👔 Cultural Fit Considerations Company Values: - Quality: Committed to delivering high-quality products and exceptional customer service. - Integrity: Upholds ethical standards and maintains transparency in all business practices. - Innovation: Encourages creativity and continuous improvement in products, services, and processes. - Sustainability: Dedicated to minimizing environmental impact and promoting eco-friendly practices. - Teamwork: Fosters a collaborative work environment that values diversity, inclusion, and mutual respect. Work Style: - Fast-paced: Requires the ability to multitask, prioritize, and adapt to changing event demands. - Customer-focused: Prioritizes customer needs and ensures their satisfaction throughout the event experience. - Team-oriented: Collaborates effectively with marketing and events team members, sales team, and other departments to achieve common goals. - Adaptable: Embraces change and adjusts to new situations, challenges, or event formats as needed. Self-Assessment Questions: 1. How do you align with Granite Transformations' commitment to quality and exceptional customer service? 2. How comfortable are you working in a fast-paced, dynamic event environment? 3. How do you approach teamwork and collaboration, particularly when working with multiple departments or teams? 4. How do you ensure customer satisfaction and address any concerns or issues that may arise during events? 5. How do you stay organized and manage your time effectively when juggling multiple tasks or events? ASSUMPTION: Granite Transformations values employees who embody their core values, thrive in a fast-paced environment, and demonstrate strong customer focus, teamwork, and adaptability. ⚠️ Potential Challenges 1. Irregular work schedule: This role requires flexibility to work evenings and weekends, which may impact personal or family commitments. 2. Physical demands: Standing for extended periods and lifting heavy objects (up to 25 pounds) may be required during event setup and breakdown. 3. Weather conditions: Events may take place outdoors or in venues with varying weather conditions, requiring applicants to be comfortable working in diverse environments. 4. Event cancellations or changes: Last-minute event cancellations or changes may occur, requiring applicants to be adaptable and able to adjust their schedules accordingly. ASSUMPTION: Applicants should carefully consider these potential challenges and ensure they are comfortable with the demands of the role before applying. 📈 Similar Roles Comparison 1. Brand Ambassador vs. Event Coordinator: While both roles involve event representation, a Brand Ambassador focuses more on customer engagement and lead generation, whereas an Event Coordinator oversees event logistics and vendor management. 2. Home improvement industry context: Granite Transformations' focus on home improvement and remodeling services sets this role apart from other event marketing positions, as it requires a strong understanding of the industry and its target audience. 3. Career path comparison: This role offers a unique opportunity to gain experience in event marketing, customer engagement, and lead generation within the home improvement industry, providing a strong foundation for a career in event management, sales, or marketing. ASSUMPTION: Applicants should carefully consider the unique aspects of this role and how it aligns with their career goals and interests within the home improvement industry. 📝 Sample Projects 1. Trade show event planning: Collaborate with the marketing and events team to plan and execute a trade show event, including vendor coordination, booth setup, and customer engagement activities. 2. Community event management: Work with local community organizations to plan and manage community events, ensuring they meet Granite Transformations' brand standards and generate qualified leads for the sales team. 3. In-house event coordination: Assist in the planning and execution of in-house curated events, such as product launches, customer appreciation events, or educational workshops, ensuring they align with Granite Transformations' marketing objectives and brand identity. ASSUMPTION: These sample projects demonstrate the diverse event management responsibilities and opportunities available in this role, showcasing the potential for growth and development within the marketing and events department. ❓ Key Questions to Ask During Interview 1. Role responsibilities: What are the key priorities and expectations for this role in the first 30, 60, and 90 days? 2. Team structure: How does this role fit into the marketing and events department, and what is the team's dynamic like? 3. Event variety: What types of events does Granite Transformations typically host, and how does this role contribute to their success? 4. Career growth: What opportunities exist for career growth and development within the marketing and events department or the company as a whole? 5. Company culture: How does Granite Transformations' company culture support employee growth, collaboration, and work-life balance? ASSUMPTION: Asking these key questions during the interview process will help applicants better understand the role's expectations, the company's culture, and the potential for career growth and development within the marketing and events department. 📌 Next Steps for Applicants To apply for this position: 1. Submit your application through this link. 2. Tailor your resume and cover letter to highlight relevant experience and skills for this role, emphasizing your communication skills, customer service experience, and ability to work independently. 3. Prepare for behavioral interview questions that focus on your communication skills, customer service experience, and ability to work independently in a fast-paced environment. 4. Research Granite Transformations' products and services to demonstrate your enthusiasm and understanding of the company. 5. Follow up with the hiring manager one week after your interview to express your continued interest in the position. ⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.