Brand Ambassador - Mackay - QLD

📌 Core Information

🔹 Job Title: Brand Ambassador - Mackay - QLD

🔹 Company: CROSSMARK Australia

🔹 Location: Mackay, Queensland, Australia

🔹 Job Type: On-site

🔹 Category: 🤳 Influencer Marketing, 🎨 Brand & Creative Marketing

🔹 Date Posted: Mon Mar 31 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: Not specified (primarily on-site)

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Building relationships with retail sales associates to enhance brand presence.
• Managing merchandising for a global consumer electronics brand across department stores.
• Working autonomously while in collaboration with a national team.
• Ensuring fixture maintenance and merchandising standards.

ASSUMPTION: The role emphasizes autonomy and teamwork, suggesting candidates should be adaptable and proactive in building relations and managing store presentations.

📋 Key Responsibilities

✅ Building rapport with retail salespeople.

✅ Ensuring retail merchandising standards are adhered to.

✅ Fixture maintenance and cleaning, including filling stock.

✅ Supporting new product launches effectively.

✅ Auditing stock levels and ensuring display compliance.

✅ Taking photographs and reporting via the StoreTrack App.

ASSUMPTION: Responsibilities may include handling feedback and improving store display based on insights.

🎯 Required Qualifications

Education: Not specified, but interest in tech is key.

Experience:

• An interest in tech is essential; no specific experience is required as training is provided.
• Retail or customer service experience desirable but not mandatory.

Required Skills:

• Tech Savvy
• Communication Skills
• Organizational Skills

Preferred Skills:

• Effective Relationship Building
• Ability to Work Autonomously

ASSUMPTION: A current Australian driver’s license and own vehicle are necessary; these suggest applicants should be independent and prepared for travel.

💰 Compensation & Benefits

Salary Range: $31.68 per hour + kilometer reimbursement + superannuation

Benefits:

• Flexible working hours; choose days in the month that suit you
• Tools provided: MacBook and iPhone for work use
• Immediate start with comprehensive training
• Referral programs and career opportunities

Working Hours: 24 hours per month, primarily on Tuesdays and Fridays with flexibility

ASSUMPTION: The flexibility in hours is a unique benefit, aiming to attract candidates who require a balance between work and personal commitments.

📌 Applicant Insights

🔍 Company Context

Industry: Retail - specializes in field sales and marketing solutions across Australia

Company Size: 1,001-5,000 employees, providing a variety of career development opportunities due to its large network.

Founded: 1984, with a long-standing reputation in retail activation and brand growth

Company Description:

• Leading in connecting brands to shoppers through innovative field solutions.
• Part of the global DKSH Smollan network.
• Empowering some of the world's most renowned brands with data-driven strategies.

Company Specialties:

• Field Sales and Marketing
• Brand Ambassadors and Advocacy
• Retail Marketing and Activation

Company Website: https://www.crossmark.com.au

ASSUMPTION: CROSSMARK’s size and scope suggest a dynamic environment with diverse career paths and growth potential.

📊 Role Analysis

Career Level: Entry-level role offering substantial growth potential in brand ambassadorship.

Reporting Structure: Independent operational function with collaborative team support.

Work Arrangement: Primarily on-site in Mackay and Cannonvale, flexible days within the month.

Growth Opportunities:

• Experience with a global tech leader.
• Training and development in brand promotion strategies.
• Openings for advancement within the expansive global network.

ASSUMPTION: Given its entry-level nature, this position is ideal for newcomers to retail marketing who wish to gain experience with a reputable company.

🌍 Location & Work Environment

Office Type: Not specified, but likely varied retail locations per project needs.

Office Location(s): Retail spaces across Mackay and Cannonvale.

Geographic Context:

• Access to local department stores and consumer hubs.
• Opportunities to work across multiple locations within the territory.
• Exposure to a bustling retail environment.

Work Schedule: Flexible scheduling, primarily on-site

ASSUMPTION: The working environment is dynamic and involves customer interaction and resolution of retail challenges.

💼 Interview & Application Insights

Typical Process:

• Initial online application submission.
• Phone or video screening to assess cultural fit and interest in tech.
• In-person interview focusing on situational and brand-related tasks.

Key Assessment Areas:

• Interest and enthusiasm for technology.
• Communication and relationship-building skills.
• Organizational ability and problem-solving skills.

Application Tips:

• Highlight any customer service or sales experience.
• Express eagerness to engage with tech products.
• Be ready to discuss availability and flexibility in work hours.

ATS Keywords: Tech Savvy, Communication, Merchandising, Retail, Brand Ambassador

ASSUMPTION: The application process assesses not only technical suitability but the cultural and practical fit for retail settings.

🛠️ Tools & Technologies

• MacBook for official reporting and communication.
• iPhone for in-store activities and app-based reporting.
• StoreTrack App for managing audits and stock levels.

ASSUMPTION: Familiarity with these tools can facilitate quicker adaptation and enhance performance reporting capabilities.

👔 Cultural Fit Considerations

Company Values:

• Diversity and inclusivity in the workplace.
• Flexibility and innovation-driven work culture.
• Commitment to personal growth and collaboration.

Work Style:

• Adaptable and self-motivated work ethic.
• Team-oriented with autonomous operational capacity.
• Results-focused, with a proactive approach.

Self-Assessment Questions:

• How do you keep up with the latest tech trends?
• What strategies do you employ to build and maintain strong customer relationships?
• How do you adjust when faced with unexpected challenges?

ASSUMPTION: The company places emphasis on adaptability and innovative thinking, ideal for retail scenarios that change rapidly.

⚠️ Potential Challenges

• Balancing multiple store locations efficiently.
• Navigating varied customer expectations.
• Ensuring consistent merchandising standards across locations.
• Sustaining engagement and performance metrics remotely.

ASSUMPTION: Managing diverse retail environments demands adaptability and strong problem-solving skills.

📈 Similar Roles Comparison

• Compared to a Sales Associate, this role offers higher flexibility and autonomy.
• Brand Ambassadors often receive more comprehensive product training.
• Compensation includes tech tools and product use, unlike standard retail roles.

ASSUMPTION: This role provides a unique blend of direct customer engagement with brand-driven objectives, distinct from sales positions.

📝 Sample Projects

• Launch and presentation of a new product line in partnering stores.
• Coordinated event for consumer electronics showcases.
• Development and execution of seasonal promotional activities.

ASSUMPTION: Projects likely focus on leveraging customer interactions to boost in-store brand visibility.

❓ Key Questions to Ask During Interview

• How does CROSSMARK support growth in an ambassador role?
• Can you describe a typical day for this position?
• What challenges do brand ambassadors commonly face here?
• How does the company evaluate success in this role?
• Are there opportunities for change in project assignments based on interests?

ASSUMPTION: Questions should focus on career progression, role specifics, and company goals to assess fit and future opportunities.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Ensure your resume highlights relevant skills and experiences.
• Prepare for a screening interview focused on functional experience and enthusiasm for technology.
• Participate in an interview that may include situational problem-solving tasks.
• Follow up promptly if you have not received a notification within the expected timeframe.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.