Valiant Inc. logo

Brand Marketing Assistant

Valiant Inc.
Full-time
On-site
Richmond upon Thames, United Kingdom
🎨 Brand & Creative Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Brand Marketing Assistant

πŸ”Ή Company: Valiant Enterprises, Inc.

πŸ”Ή Location: Richmond upon Thames, United Kingdom

πŸ”Ή Job Type: Full-time, On-site

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: May 9, 2025

πŸ”Ή Experience Level: Entry-level (0-2 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Providing exceptional customer service and handling customer inquiries
  • Managing in-field promotional marketing campaigns
  • Training and mentoring other staff members on promotional strategies
  • Collaborating with clients to understand their processes and devices

ASSUMPTION: This role requires a balance of independent work and team collaboration, with a focus on customer service and marketing campaign management.

πŸ“‹ Key Responsibilities

βœ… Investigate and solve customer inquiries, providing exceptional customer experience

βœ… Lead by example and train other staff members on promotional strategies

βœ… Provide product and customer service

βœ… Manage in-field promotional marketing campaigns

βœ… Work hand in hand with clients to learn their processes and devices

ASSUMPTION: This role requires strong communication skills, problem-solving abilities, and a willingness to learn and adapt to different client needs.

🎯 Required Qualifications

Education: Bachelor's degree in Communications, Business Administration, Marketing, or a related field

Experience: Entry-level experience in marketing, sales, or customer service (0-2 years)

Required Skills:

  • Excellent communication skills
  • Strong work ethic
  • Ability to complete independent work
  • Ability to collaborate with others
  • Willingness to succeed in an entry-level position

Preferred Skills:

  • Previous experience in promotional marketing
  • Fluency in additional languages

ASSUMPTION: Candidates with relevant education and experience, along with strong communication skills and a positive attitude, will be well-suited for this role.

πŸ’° Compensation & Benefits

Salary Range: Β£25,000 - Β£35,000 per year (Based on industry standards for entry-level marketing roles in the UK)

Benefits:

  • On-the-job training and career growth opportunities
  • Competitive salary
  • #LI-Onsite

Working Hours: Full-time, Monday - Friday, 9:00 AM - 5:00 PM (with a 1-hour lunch break)

ASSUMPTION: The salary range is estimated based on industry standards for entry-level marketing roles in the UK. Benefits may vary and should be confirmed with the employer.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Marketing Services

Company Size: Small (11-50 employees)

Founded: 2024

Company Description:

  • Valiant Enterprises is committed to redefining the landscape of retail marketing through innovative strategies and rigorous accountability standards.
  • The company offers unparalleled growth opportunities and a steadfast dedication to excellence.
  • Valiant Enterprises is Portland's premier marketing firm, specializing in personal touch promotions, sales, and customer service.

Company Specialties:

  • Personal touch promotions
  • Sales and customer service
  • Marketing communications

Company Website: valiantenterprisesinc.com

ASSUMPTION: Valiant Enterprises is a small, growing marketing firm that focuses on providing a personal touch to promotions, sales, and customer service. They prioritize growth opportunities and excellence in their work.

πŸ“Š Role Analysis

Career Level: Entry-level

Reporting Structure: This role reports directly to the Marketing Manager and works closely with the sales and customer service teams.

Work Arrangement: On-site, full-time

Growth Opportunities:

  • Training and mentoring opportunities to develop promotional strategies
  • Potential career progression to Brand Marketing Manager or similar roles
  • Chance to work with a variety of clients and industries

ASSUMPTION: This role offers opportunities for professional growth and development, particularly in the areas of promotional marketing and customer service.

🌍 Location & Work Environment

Office Type: On-site, dedicated office space

Office Location(s): Richmond upon Thames, United Kingdom

Geographic Context:

  • Richmond upon Thames is a suburban district located southwest of London, offering a mix of urban and rural environments.
  • The area is well-connected by public transportation, with easy access to central London.
  • Richmond upon Thames is known for its beautiful parks, riverside location, and vibrant cultural scene.

Work Schedule: Monday - Friday, 9:00 AM - 5:00 PM (with a 1-hour lunch break)

ASSUMPTION: The work environment is on-site, with a dedicated office space in Richmond upon Thames. The area offers a mix of urban and rural environments, with easy access to central London.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or virtual interview with the Marketing Manager
  • Final decision and offer

Key Assessment Areas:

  • Communication skills and customer service aptitude
  • Problem-solving abilities and adaptability
  • Understanding of promotional marketing strategies
  • Alignment with company values and culture

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role.
  • Prepare examples of how you've handled customer inquiries or managed promotional campaigns in the past.
  • Research Valiant Enterprises and be ready to discuss how your career goals align with the company's mission and values.

ATS Keywords: Brand Marketing, Customer Service, Promotional Marketing, Marketing Campaigns, Entry-level, Training, Mentoring, Communication Skills

ASSUMPTION: The application process for this role is likely to involve an online application submission, followed by a phone or video screening, and an in-person or virtual interview with the Marketing Manager. Key assessment areas include communication skills, problem-solving abilities, and understanding of promotional marketing strategies.

πŸ› οΈ Tools & Technologies

  • Customer Relationship Management (CRM) software
  • Marketing automation tools
  • Project management software
  • Microsoft Office Suite (Word, Excel, PowerPoint)

ASSUMPTION: This role may require the use of various tools and technologies, including CRM software, marketing automation tools, and project management software. Proficiency in the Microsoft Office Suite is also expected.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Excellence: Striving for the highest standards in all aspects of work
  • Innovation: Embracing creativity and continuous improvement
  • Accountability: Taking ownership of responsibilities and delivering results

Work Style:

  • Collaborative: Working closely with team members to achieve common goals
  • Adaptable: Being open to change and willing to learn new skills
  • Customer-focused: Prioritizing the needs and satisfaction of clients

Self-Assessment Questions:

  • Do you have strong communication skills and a customer-focused mindset?
  • Are you adaptable and open to learning new promotional marketing strategies?
  • Do you thrive in a collaborative work environment and enjoy training and mentoring others?

ASSUMPTION: Valiant Enterprises values excellence, innovation, and accountability in their work. They prioritize a collaborative work style and expect employees to be adaptable, customer-focused, and willing to learn and grow in their roles.

⚠️ Potential Challenges

  • Handling difficult or upset customers and finding solutions to their problems
  • Managing multiple promotional marketing campaigns simultaneously
  • Working in a fast-paced, dynamic environment with tight deadlines
  • Adapting to changes in client needs and market trends

ASSUMPTION: This role may present challenges such as handling difficult customers, managing multiple campaigns, and working in a fast-paced environment. Applicants should be prepared to adapt to changes and prioritize their workload effectively.

πŸ“ˆ Similar Roles Comparison

  • Brand Marketing Assistant vs. Marketing Coordinator: A Marketing Coordinator role may have more strategic planning and less day-to-day customer interaction than a Brand Marketing Assistant role.
  • Industry-specific context: This role is specific to the marketing services industry, focusing on personal touch promotions, sales, and customer service.
  • Career path comparison: This role can serve as a stepping stone to Brand Marketing Manager or similar roles, with opportunities for professional growth and development.

ASSUMPTION: The Brand Marketing Assistant role is similar to a Marketing Coordinator role but with more focus on customer service and promotional marketing. This role is specific to the marketing services industry and offers opportunities for career progression.

πŸ“ Sample Projects

  • Developing and executing a promotional marketing campaign for a new product launch
  • Creating and implementing a customer service training program for new staff members
  • Analyzing customer feedback and identifying trends to improve marketing strategies

ASSUMPTION: Sample projects for this role may include developing and executing promotional marketing campaigns, creating customer service training programs, and analyzing customer feedback to improve marketing strategies.

❓ Key Questions to Ask During Interview

  • What are the most challenging aspects of this role, and how can I best prepare for them?
  • How does Valiant Enterprises support the professional growth and development of its employees?
  • What are the key priorities for this role in the first 90 days?
  • How does Valiant Enterprises measure the success of its promotional marketing campaigns?
  • What is the company culture like, and how does this role contribute to it?

ASSUMPTION: Key questions to ask during the interview for this role may include inquiries about challenges, professional growth opportunities, priorities, campaign success metrics, and company culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant skills and experiences for this role.
  • Prepare examples of how you've handled customer inquiries or managed promotional campaigns in the past.
  • Research Valiant Enterprises and be ready to discuss how your career goals align with the company's mission and values.
  • Follow up with the hiring manager one week after submitting your application to express your interest in the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.