π Core Information
πΉ Job Title: Brand Marketing Assistant
πΉ Company: Valiant Enterprises, Inc.
πΉ Location: Richmond upon Thames, United Kingdom
πΉ Job Type: Full-time, On-site
πΉ Category: Marketing
πΉ Date Posted: May 9, 2025
πΉ Experience Level: Entry-level (0-2 years)
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Providing exceptional customer service and handling customer inquiries
- Managing in-field promotional marketing campaigns
- Training and mentoring other staff members on promotional strategies
- Collaborating with clients to understand their processes and devices
ASSUMPTION: This role requires a balance of independent work and team collaboration, with a focus on customer service and marketing campaign management.
π Key Responsibilities
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Investigate and solve customer inquiries, providing exceptional customer experience
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Lead by example and train other staff members on promotional strategies
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Provide product and customer service
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Manage in-field promotional marketing campaigns
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Work hand in hand with clients to learn their processes and devices
ASSUMPTION: This role requires strong communication skills, problem-solving abilities, and a willingness to learn and adapt to different client needs.
π― Required Qualifications
Education: Bachelor's degree in Communications, Business Administration, Marketing, or a related field
Experience: Entry-level experience in marketing, sales, or customer service (0-2 years)
Required Skills:
- Excellent communication skills
- Strong work ethic
- Ability to complete independent work
- Ability to collaborate with others
- Willingness to succeed in an entry-level position
Preferred Skills:
- Previous experience in promotional marketing
- Fluency in additional languages
ASSUMPTION: Candidates with relevant education and experience, along with strong communication skills and a positive attitude, will be well-suited for this role.
π° Compensation & Benefits
Salary Range: Β£25,000 - Β£35,000 per year (Based on industry standards for entry-level marketing roles in the UK)
Benefits:
- On-the-job training and career growth opportunities
- Competitive salary
- #LI-Onsite
Working Hours: Full-time, Monday - Friday, 9:00 AM - 5:00 PM (with a 1-hour lunch break)
ASSUMPTION: The salary range is estimated based on industry standards for entry-level marketing roles in the UK. Benefits may vary and should be confirmed with the employer.
π Applicant Insights
π Company Context
Industry: Marketing Services
Company Size: Small (11-50 employees)
Founded: 2024
Company Description:
- Valiant Enterprises is committed to redefining the landscape of retail marketing through innovative strategies and rigorous accountability standards.
- The company offers unparalleled growth opportunities and a steadfast dedication to excellence.
- Valiant Enterprises is Portland's premier marketing firm, specializing in personal touch promotions, sales, and customer service.
Company Specialties:
- Personal touch promotions
- Sales and customer service
- Marketing communications
Company Website: valiantenterprisesinc.com
ASSUMPTION: Valiant Enterprises is a small, growing marketing firm that focuses on providing a personal touch to promotions, sales, and customer service. They prioritize growth opportunities and excellence in their work.
π Role Analysis
Career Level: Entry-level
Reporting Structure: This role reports directly to the Marketing Manager and works closely with the sales and customer service teams.
Work Arrangement: On-site, full-time
Growth Opportunities:
- Training and mentoring opportunities to develop promotional strategies
- Potential career progression to Brand Marketing Manager or similar roles
- Chance to work with a variety of clients and industries
ASSUMPTION: This role offers opportunities for professional growth and development, particularly in the areas of promotional marketing and customer service.
π Location & Work Environment
Office Type: On-site, dedicated office space
Office Location(s): Richmond upon Thames, United Kingdom
Geographic Context:
- Richmond upon Thames is a suburban district located southwest of London, offering a mix of urban and rural environments.
- The area is well-connected by public transportation, with easy access to central London.
- Richmond upon Thames is known for its beautiful parks, riverside location, and vibrant cultural scene.
Work Schedule: Monday - Friday, 9:00 AM - 5:00 PM (with a 1-hour lunch break)
ASSUMPTION: The work environment is on-site, with a dedicated office space in Richmond upon Thames. The area offers a mix of urban and rural environments, with easy access to central London.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the Marketing Manager
- Final decision and offer
Key Assessment Areas:
- Communication skills and customer service aptitude
- Problem-solving abilities and adaptability
- Understanding of promotional marketing strategies
- Alignment with company values and culture
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role.
- Prepare examples of how you've handled customer inquiries or managed promotional campaigns in the past.
- Research Valiant Enterprises and be ready to discuss how your career goals align with the company's mission and values.
ATS Keywords: Brand Marketing, Customer Service, Promotional Marketing, Marketing Campaigns, Entry-level, Training, Mentoring, Communication Skills
ASSUMPTION: The application process for this role is likely to involve an online application submission, followed by a phone or video screening, and an in-person or virtual interview with the Marketing Manager. Key assessment areas include communication skills, problem-solving abilities, and understanding of promotional marketing strategies.
π οΈ Tools & Technologies
- Customer Relationship Management (CRM) software
- Marketing automation tools
- Project management software
- Microsoft Office Suite (Word, Excel, PowerPoint)
ASSUMPTION: This role may require the use of various tools and technologies, including CRM software, marketing automation tools, and project management software. Proficiency in the Microsoft Office Suite is also expected.
π Cultural Fit Considerations
Company Values:
- Excellence: Striving for the highest standards in all aspects of work
- Innovation: Embracing creativity and continuous improvement
- Accountability: Taking ownership of responsibilities and delivering results
Work Style:
- Collaborative: Working closely with team members to achieve common goals
- Adaptable: Being open to change and willing to learn new skills
- Customer-focused: Prioritizing the needs and satisfaction of clients
Self-Assessment Questions:
- Do you have strong communication skills and a customer-focused mindset?
- Are you adaptable and open to learning new promotional marketing strategies?
- Do you thrive in a collaborative work environment and enjoy training and mentoring others?
ASSUMPTION: Valiant Enterprises values excellence, innovation, and accountability in their work. They prioritize a collaborative work style and expect employees to be adaptable, customer-focused, and willing to learn and grow in their roles.
β οΈ Potential Challenges
- Handling difficult or upset customers and finding solutions to their problems
- Managing multiple promotional marketing campaigns simultaneously
- Working in a fast-paced, dynamic environment with tight deadlines
- Adapting to changes in client needs and market trends
ASSUMPTION: This role may present challenges such as handling difficult customers, managing multiple campaigns, and working in a fast-paced environment. Applicants should be prepared to adapt to changes and prioritize their workload effectively.
π Similar Roles Comparison
- Brand Marketing Assistant vs. Marketing Coordinator: A Marketing Coordinator role may have more strategic planning and less day-to-day customer interaction than a Brand Marketing Assistant role.
- Industry-specific context: This role is specific to the marketing services industry, focusing on personal touch promotions, sales, and customer service.
- Career path comparison: This role can serve as a stepping stone to Brand Marketing Manager or similar roles, with opportunities for professional growth and development.
ASSUMPTION: The Brand Marketing Assistant role is similar to a Marketing Coordinator role but with more focus on customer service and promotional marketing. This role is specific to the marketing services industry and offers opportunities for career progression.
π Sample Projects
- Developing and executing a promotional marketing campaign for a new product launch
- Creating and implementing a customer service training program for new staff members
- Analyzing customer feedback and identifying trends to improve marketing strategies
ASSUMPTION: Sample projects for this role may include developing and executing promotional marketing campaigns, creating customer service training programs, and analyzing customer feedback to improve marketing strategies.
β Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare for them?
- How does Valiant Enterprises support the professional growth and development of its employees?
- What are the key priorities for this role in the first 90 days?
- How does Valiant Enterprises measure the success of its promotional marketing campaigns?
- What is the company culture like, and how does this role contribute to it?
ASSUMPTION: Key questions to ask during the interview for this role may include inquiries about challenges, professional growth opportunities, priorities, campaign success metrics, and company culture.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role.
- Prepare examples of how you've handled customer inquiries or managed promotional campaigns in the past.
- Research Valiant Enterprises and be ready to discuss how your career goals align with the company's mission and values.
- Follow up with the hiring manager one week after submitting your application to express your interest in the role.
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.