📌 Core Information
🔹 Job Title: Brand Marketing Associate
🔹 Company: 5-Pillar Solutions, Inc.
🔹 Location: Farmers Branch, TX
🔹 Job Type: Full-Time
🔹 Category: Marketing
🔹 Date Posted: June 11, 2025
🔹 Experience Level: Entry-Level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Driving brand awareness and customer engagement for clients
- Planning, implementing, and monitoring promotional campaigns
- Direct customer interaction and education about home improvement products
- Providing administrative and project support as needed
- Opportunity for growth into a Brand Marketing Manager role
ASSUMPTION: This role is ideal for recent graduates or career changers looking to break into the marketing industry, as full training is provided.
📋 Key Responsibilities
✅ Interact directly with customers to educate them on home improvement products and services
✅ Support the brand marketing team with planning, implementing, and monitoring promotional campaigns
✅ Address customer inquiries, handle objections, and resolve complaints to ensure customer satisfaction
✅ Facilitate a seamless transition of customers to the sales team to effectively close deals
✅ Handle confidential customer information with professionalism and discretion
✅ Stay updated on home improvement and market trends to provide informed recommendations
✅ Provide additional administrative and project support as needed
ASSUMPTION: This role requires strong communication skills, adaptability, and a passion for customer service.
🎯 Required Qualifications
Education: Bachelor's degree in marketing, business, or a related field (preferred but not required)
Experience: Experience in a marketing, promotional, retail sales, or customer-facing role (ideal but not required)
Required Skills:
- Empathy and ability to understand customer needs
- Strong public speaking or presentation skills
- Excellent organizational and time management skills
- Ability to handle rejection professionally
- Passion for home improvement projects (a plus)
Preferred Skills:
- Previous experience in marketing or customer-facing roles
- Familiarity with home improvement products and services
ASSUMPTION: While experience is not required, candidates with relevant experience may have an advantage in the application process.
💰 Compensation & Benefits
Salary Range: $50,000 - $60,000 per year
Benefits:
- Full training and development opportunities
- Potential for career growth into a Brand Marketing Manager role
- Work in a dynamic and growing company
Working Hours: Full-time, 40 hours per week
ASSUMPTION: The salary range provided is based on industry standards for entry-level marketing roles in the Dallas-Fort Worth area.
📌 Applicant Insights
🔍 Company Context
Industry: Marketing Services
Company Size: Small (11-50 employees)
Founded: Not specified
Company Description:
- Specializes in creating dynamic and effective marketing strategies for the home improvement sector
- Services are designed to bring unique experiences to each client, seamlessly integrating with major retail environments
Company Specialties:
- Home improvement marketing
- Brand awareness campaigns
- Customer engagement strategies
Company Website: 5pillarsolutions.com
ASSUMPTION: 5-Pillar Solutions is a growing company with a focus on providing unique marketing experiences for its clients in the home improvement sector.
📊 Role Analysis
Career Level: Entry-Level
Reporting Structure: This role reports directly to the Brand Marketing Manager
Work Arrangement: On-site, full-time
Growth Opportunities:
- Potential for career growth into a Brand Marketing Manager role
- Opportunities to work with notable clients in the home improvement industry
ASSUMPTION: This role offers significant growth potential for the right candidate, as they will be trained and developed from the ground up.
🌍 Location & Work Environment
Office Type: Modern office space
Office Location(s): 2727 LBJ Fwy W, suite 725, Farmers Branch, Texas 75234, US
Geographic Context:
- Farmers Branch is a suburb of Dallas, Texas
- The office is located near major highways and public transportation
- The area offers a mix of urban and suburban living with various amenities nearby
Work Schedule: Monday-Friday, 9:00 AM - 5:00 PM (with a 1-hour lunch break)
ASSUMPTION: The work environment is dynamic, fast-paced, and focused on customer service and marketing excellence.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening
- In-person interview with the Brand Marketing Manager
- Final interview with the company's leadership team
Key Assessment Areas:
- Communication skills and customer service aptitude
- Problem-solving abilities
- Adaptability and willingness to learn
- Passion for home improvement and marketing
Application Tips:
- Tailor your resume to highlight relevant skills and experiences, even if they are not directly related to marketing
- Prepare examples of how you have handled customer service situations in the past
- Demonstrate your enthusiasm for home improvement and marketing during the interview
ATS Keywords: Brand Marketing, Customer Engagement, Promotional Campaigns, Home Improvement, Marketing, Sales, Customer Service, Public Speaking, Organizational Skills, Time Management, Problem Solving, Creativity, Team Support, Adaptability, Empathy
ASSUMPTION: The application process for this role may be competitive, as the company offers significant growth opportunities and full training for the right candidate.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Customer Relationship Management (CRM) software (specific platform not mentioned)
- Social media platforms (Facebook, Instagram, Twitter, etc.)
ASSUMPTION: The specific tools and technologies used in this role may vary depending on the client and project requirements.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric approach
- Continuous learning and improvement
- Collaboration and teamwork
- Innovation and creativity
Work Style:
- Fast-paced and dynamic environment
- Focus on customer service and marketing excellence
- Opportunities for growth and development
Self-Assessment Questions:
- Do you have strong communication skills and a passion for customer service?
- Are you adaptable and willing to learn new skills and tools?
- Do you thrive in a fast-paced, dynamic environment?
- Are you passionate about home improvement and marketing?
ASSUMPTION: Candidates who are a strong cultural fit for this role will be enthusiastic, adaptable, and customer-focused, with a passion for marketing and home improvement.
⚠️ Potential Challenges
- Handling rejection from customers who are not interested in the products or services offered
- Managing multiple promotional campaigns simultaneously
- Adapting to the unique needs and preferences of each client
- Working in a fast-paced, dynamic environment that may require long hours or overtime during peak periods
ASSUMPTION: These challenges can be overcome with strong communication skills, adaptability, and a customer-centric approach.
📈 Similar Roles Comparison
- This role is similar to an entry-level Marketing Coordinator or Brand Ambassador position in other industries
- However, this role is unique in that it focuses specifically on the home improvement sector and offers full training and development opportunities
- Career progression in this role may be faster than in similar roles in other industries, as the company is growing and offers opportunities for advancement
ASSUMPTION: Candidates should research similar roles in other industries to better understand the unique aspects of this position and the growth opportunities it offers.
📝 Sample Projects
- Planning and executing a promotional campaign for a new home improvement product launch
- Developing customer engagement strategies to improve customer satisfaction and loyalty
- Creating and delivering presentations to educate customers about home improvement products and services
ASSUMPTION: These sample projects are intended to give candidates an idea of the types of tasks they may be responsible for in this role, but the specific projects may vary depending on the client and project requirements.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare for them?
- How does this role support the company's overall marketing strategy?
- What opportunities are there for growth and development within the company?
- How does the company measure the success of its promotional campaigns?
- What is the company's approach to customer service, and how does this role contribute to it?
ASSUMPTION: These questions are designed to help candidates better understand the role, the company, and the opportunities for growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant skills and experiences, even if they are not directly related to marketing
- Prepare examples of how you have handled customer service situations in the past
- Demonstrate your enthusiasm for home improvement and marketing during the interview
- Follow up with the hiring manager one week after your interview to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
