📌 Core Information
🔹 Job Title: Brand Marketing Associate
🔹 Company: 5-Pillar Solutions, Inc.
🔹 Location: Dallas, TX
🔹 Job Type: Full-Time
🔹 Category: Marketing Services
🔹 Date Posted: June 19, 2025
🔹 Experience Level: Entry-Level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Driving brand awareness and customer engagement for clients
- Supporting the brand marketing team in planning, implementing, and monitoring promotional campaigns
- Direct customer interaction to educate them about home improvement products and services
- Providing exceptional customer service and handling objections or complaints
- Contributing to a dynamic and growing team in a fast-paced environment
- Opportunity for career growth and development within the company
ASSUMPTION: This role is entry-level and requires no prior experience, as full training is provided. It offers a unique opportunity for career growth within the home improvement industry.
📋 Key Responsibilities
✅ Interact directly with customers to educate them on home improvement products and services offered by clients
✅ Support the brand marketing team with planning, implementing, and monitoring promotional campaigns
✅ Address customer inquiries promptly, adeptly handle objections, and effectively resolve any complaints to ensure customer satisfaction
✅ Facilitate a seamless transition of customers to the sales team to effectively close deals
✅ Handle confidential customer information with the utmost professionalism and discretion
✅ Remain abreast of evolving home improvement and market trends to provide informed recommendations and tailored service solutions to meet customers' needs effectively
✅ Provide additional administrative and project support as needed
ASSUMPTION: The role involves a mix of customer-facing tasks, team support, and administrative duties, requiring strong organizational and communication skills.
🎯 Required Qualifications
Education: Bachelor's degree in marketing, business, or a related field (preferred but not required)
Experience: No prior experience is needed, as full training is provided
Required Skills:
- Ability to empathize with customers to understand their needs and preferences
- Proven track record of public speaking or presentation skills
- Strong organizational and time management skills
- Ability to handle rejection in a professional and positive manner
- Passion for home improvement projects (a plus)
Preferred Skills:
- Experience in a marketing, promotional, retail sales, or customer-facing role
ASSUMPTION: While a degree in marketing or a related field is preferred, it is not required, as the company provides full training for this entry-level position.
💰 Compensation & Benefits
Salary Range: $50,000 - $60,000 per year
Benefits:
- Full training and career growth opportunities
- Dynamic and fast-paced work environment
- Working with notable clients in the home improvement industry
Working Hours: Full-time, 40 hours per week
ASSUMPTION: The salary range is based on industry standards for entry-level marketing roles in the Dallas, TX area.
📌 Applicant Insights
🔍 Company Context
Industry: Marketing Services, specifically focused on the home improvement sector
Company Size: 11-50 employees
Founded: The company's founding date is not specified, but it is an up-and-coming management and sales firm anticipating growth in 2025
Company Description:
- Specializes in creating dynamic and effective marketing strategies for the home improvement sector
- Services are designed to bring unique experiences to each client, seamlessly integrating with major retail environments
- Committed to developing Brand Marketing Associates from the ground up, providing tools and training for career growth
Company Specialties:
- Brand marketing and promotional campaigns
- Customer engagement and education
- Sales and customer service support
Company Website: 5pillarsolutions.com
ASSUMPTION: 5-Pillar Solutions is a growing company with a focus on providing exceptional marketing services to clients in the home improvement industry.
📊 Role Analysis
Career Level: Entry-Level (0-2 years)
Reporting Structure: The Brand Marketing Associate will report directly to the Brand Marketing Manager and work closely with the sales team
Work Arrangement: On-site, full-time position with 40 hours per week
Growth Opportunities:
- Potential career advancement to a Brand Marketing Manager role
- Opportunity to work with notable clients in the home improvement industry
- Dynamic and fast-paced work environment that encourages professional growth
ASSUMPTION: The entry-level nature of this role provides ample opportunities for career growth and development within the company.
🌍 Location & Work Environment
Office Type: Modern office space in a professional setting
Office Location(s): 2727 LBJ Fwy W, suite 725, Farmers Branch, Texas 75234, US
Geographic Context:
- Dallas, TX is a major metropolitan area with a diverse economy and a thriving job market
- The office is located in Farmers Branch, a suburb of Dallas with a population of approximately 30,000 people
- The area offers a mix of urban and suburban living, with numerous amenities and attractions nearby
Work Schedule: Monday-Friday, 9:00 AM - 5:00 PM, with a one-hour lunch break
ASSUMPTION: The work environment is professional and dynamic, with a focus on team collaboration and customer satisfaction.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the brand marketing team
- Final interview with the company's leadership team
Key Assessment Areas:
- Communication and presentation skills
- Customer service and problem-solving abilities
- Adaptability and eagerness to learn
- Alignment with company values and culture
Application Tips:
- Highlight any relevant experience in marketing, sales, or customer service
- Tailor your resume and cover letter to emphasize your communication, organizational, and problem-solving skills
- Prepare examples of how you have handled customer objections or complaints in the past
ATS Keywords: Brand Marketing, Customer Engagement, Promotional Campaigns, Customer Service, Public Speaking, Organizational Skills, Time Management, Problem Solving, Marketing, Sales, Home Improvement, Creativity, Team Support, Adaptability, Communication, Empathy
ASSUMPTION: The application process may vary, but typically involves several interviews to assess the candidate's communication, customer service, and problem-solving skills.
🛠️ Tools & Technologies
- Customer Relationship Management (CRM) software
- Marketing automation tools
- Presentation software (e.g., PowerPoint, Google Slides)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: The specific tools and technologies used may vary, but the role requires proficiency in using various software applications to support marketing campaigns and customer service efforts.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric approach
- Dynamic and innovative marketing strategies
- Commitment to employee growth and development
Work Style:
- Fast-paced and collaborative work environment
- Focus on customer satisfaction and brand awareness
- Opportunities for professional growth and advancement
Self-Assessment Questions:
- Do you have strong communication and presentation skills?
- Are you comfortable handling customer objections and complaints?
- Are you adaptable and eager to learn in a fast-paced environment?
ASSUMPTION: The company values a customer-centric approach, dynamic marketing strategies, and commitment to employee growth. Candidates should be comfortable working in a fast-paced, collaborative environment and be eager to learn and adapt.
⚠️ Potential Challenges
- Handling difficult or upset customers
- Meeting sales targets and customer engagement goals
- Adapting to a fast-paced work environment with changing priorities
- Balancing multiple tasks and projects simultaneously
ASSUMPTION: The role may present challenges in handling customer objections, meeting sales targets, and adapting to a fast-paced work environment. Strong communication, organizational, and problem-solving skills are essential for success.
📈 Similar Roles Comparison
- Brand Marketing Coordinator - Focuses more on campaign execution and less on direct customer interaction
- Marketing Specialist - May have a broader range of marketing responsibilities, including digital marketing and content creation
- Customer Service Representative - Primarily focused on customer support and may not have marketing responsibilities
ASSUMPTION: The Brand Marketing Associate role is unique in its focus on direct customer interaction, brand marketing, and customer service, with opportunities for career growth within the company.
📝 Sample Projects
- Developing and executing a promotional campaign for a home improvement client
- Creating and delivering a presentation to educate customers about a new home improvement product
- Handling customer inquiries and complaints, and providing solutions to meet their needs
ASSUMPTION: The role involves a mix of marketing campaign development, customer education, and customer service, requiring strong communication, organizational, and problem-solving skills.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of the Brand Marketing Associate role?
- How does the company support the growth and development of its employees?
- What are the key priorities for this role in the first 90 days?
- How does the company measure the success of its marketing campaigns?
- What is the typical career path for a Brand Marketing Associate within the company?
ASSUMPTION: Candidates should ask thoughtful questions about the role, company culture, and career growth opportunities to demonstrate their interest and engagement.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your communication, organizational, and problem-solving skills
- Prepare examples of how you have handled customer objections or complaints in the past
- Follow up with the hiring manager one week after submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
