📌 Core Information
🔹 Job Title: Brand Marketing Manager
🔹 Company: Level AI
🔹 Location: Bay Area, California (preferred)
🔹 Job Type: Full Time
🔹 Category: Marketing
🔹 Date Posted: June 23, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: On-site (Bay Area preferred)
🚀 Job Overview
Key aspects of this role include:
- Developing and evolving brand strategy and storytelling for Level AI
- Leading creative brand campaigns across various channels
- Scaling organic presence on social media platforms
- Managing PR & Comms playbook and driving strategic placements
- Collaborating with executive and cross-functional teams to align key narratives
- Evolving the company's visual and verbal identity
ASSUMPTION: This role requires a blend of strategic thinking and hands-on execution, with a strong focus on storytelling and creativity.
📋 Key Responsibilities
✅ Own brand strategy and storytelling, helping define and evolve how Level AI shows up in the market
✅ Lead creative brand campaigns from concept to execution across channels like social, display, content, and more
✅ Scale organic presence by developing a consistent voice and rhythm across LinkedIn, Twitter, and emerging platforms
✅ Run PR & Comms playbook, owning the calendar, coordinating with agencies, and driving placements that matter
✅ Collaborate with executive and cross-functional teams to synthesize inputs and align stakeholders on key narratives
✅ Evolve creative system by helping scale visual and verbal identity, working with freelancers and creative partners as needed
ASSUMPTION: This role requires a high level of creativity, strategic thinking, and the ability to manage multiple projects and stakeholders.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Communications, or a related field (or equivalent experience)
Experience: Proven experience (5-10 years) building or evolving brand narratives at a high-growth B2B tech company or top-tier creative agency
Required Skills:
- Proven ability to blend strategy with execution
- Strong creative mindset with a business acumen
- Confidence presenting to executives and distilling multiple perspectives
- Experience managing social and/or comms channels
- Proficiency in project management tools and marketing software
Preferred Skills:
- Experience working in AI, customer experience, or other fast-moving tech verticals
- Strong personal network of creative or PR freelancers
- Experience building brand frameworks, creative briefs, and editorial calendars
ASSUMPTION: Candidates with a strong portfolio showcasing their creative work and a proven track record in brand marketing will be highly competitive for this role.
💰 Compensation & Benefits
Salary Range: $120,000 - $160,000 per year (based on experience and market rates for similar roles in the Bay Area)
Benefits:
- Competitive compensation + equity
- Health, dental, and vision coverage
- Learning & development stipend
- The chance to shape a company and a category from the ground up
Working Hours: Full-time position with standard business hours (Monday-Friday, 9:00 AM - 5:00 PM PST), with flexibility for occasional remote work
ASSUMPTION: The salary range provided is an estimate based on market data for similar roles in the Bay Area. Actual compensation may vary based on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Software Development, specifically focused on AI-native solutions for sales and customer service
Company Size: 51-200 employees (as of 2025)
Founded: 2018, with headquarters in Mountain View, California
Company Description:
- Level AI revolutionizes customer experience by transforming contact centers into strategic assets through state-of-the-art AI
- Leverages large language models (LLMs) and real-time intelligence to understand complex customer interactions and drive better business outcomes
- Offers real-time agent assist, QA automation, and powerful Voice of the Customer insights to improve customer experiences and drive profitable business growth
Company Specialties:
- AI-native solutions for sales and customer service
- Agent empowerment and automation
- Customer assistance and strategic business intelligence
Company Website: thelevel.ai
ASSUMPTION: Level AI is a fast-growing, innovative company focused on leveraging AI to improve customer experiences and drive business growth. This role offers an exciting opportunity to shape the company's brand and make a significant impact.
📊 Role Analysis
Career Level: Mid to Senior level, with the potential for growth as the company expands
Reporting Structure: Reports directly to the VP of Marketing and collaborates closely with the CEO and executive team
Work Arrangement: On-site in the Bay Area (preferred), with flexibility for occasional remote work
Growth Opportunities:
- Potential to grow into a leadership role as the company expands its marketing team
- Opportunity to shape the company's brand and make a significant impact on its growth and success
- Exposure to various aspects of marketing, including brand strategy, creative campaigns, social media, PR, and comms
ASSUMPTION: This role offers a unique opportunity for a creative and strategic marketer to make a significant impact on a fast-growing company in the AI space.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space in Mountain View, California
Office Location(s): 444 Castro St, Suite 305, Mountain View, California 94041, US
Geographic Context:
- The Bay Area is a major tech hub with a vibrant startup ecosystem
- Mountain View is home to many leading tech companies and offers a diverse range of cultural and recreational opportunities
- The Bay Area has a competitive job market, with many opportunities for professional growth and development
Work Schedule: Standard business hours with flexibility for occasional remote work
ASSUMPTION: The Bay Area offers a dynamic and innovative work environment, with numerous networking opportunities and a strong focus on technology and entrepreneurship.
💼 Interview & Application Insights
Typical Process:
- Initial phone or video screen to assess cultural fit and basic qualifications
- In-depth interview with the VP of Marketing to discuss the role, responsibilities, and qualifications
- Creative challenge or case study to evaluate the candidate's strategic thinking and execution skills
- Final interview with the CEO or another executive team member to discuss the company's mission, vision, and values
Key Assessment Areas:
- Creativity and strategic thinking
- Ability to blend strategy with execution
- Communication and presentation skills
- Understanding of brand marketing and its impact on business outcomes
Application Tips:
- Tailor your resume and cover letter to highlight your experience in brand marketing, storytelling, and creative campaign development
- Include a portfolio or examples of your creative work, such as brand campaigns, social media content, or PR placements
- Prepare for behavioral interview questions that focus on your ability to think strategically, execute creatively, and collaborate effectively with cross-functional teams
ATS Keywords: Brand strategy, storytelling, creative campaigns, social media management, public relations, collaboration, visual identity, verbal identity, B2B marketing, narrative development, creative briefs, editorial calendars, high-growth environment, communication skills, strategic thinking, execution
ASSUMPTION: Level AI's interview process is designed to assess the candidate's creative, strategic, and collaborative skills, as well as their cultural fit with the company's mission, vision, and values.
🛠️ Tools & Technologies
- Project management tools (e.g., Asana, Trello, Jira)
- Marketing software (e.g., HubSpot, Marketo, Pardot)
- Design tools (e.g., Adobe Creative Suite, Sketch, Figma)
- Social media management platforms (e.g., Hootsuite, Buffer, Sprout Social)
- PR and comms tools (e.g., Muck Rack, Agility PR Solutions, Cision)
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the candidate's background and the company's existing tech stack.
👔 Cultural Fit Considerations
Company Values:
- Innovation: Embracing cutting-edge technology to drive business growth
- Collaboration: Working together to achieve common goals and objectives
- Customer-centric: Focusing on the needs and preferences of customers to improve their experiences
Work Style:
- Creative and strategic: Balancing big-picture thinking with tactical execution
- Collaborative: Working closely with cross-functional teams to align key narratives and drive business outcomes
- Adaptable: Embracing change and continuous learning in a fast-paced, high-growth environment
Self-Assessment Questions:
- How do you align with Level AI's mission to revolutionize customer experience through AI?
- How comfortable are you working in a fast-paced, high-growth environment with a strong focus on innovation and collaboration?
- How do you approach balancing strategic thinking with creative execution in your work?
ASSUMPTION: Level AI values candidates who are creative, strategic, and collaborative, with a strong commitment to driving business growth through innovative AI solutions.
⚠️ Potential Challenges
- Balancing strategic thinking with creative execution in a fast-paced, high-growth environment
- Managing multiple projects and stakeholders simultaneously
- Adapting to changes in the company's brand strategy and messaging as it grows and evolves
- Punching above your weight in PR and comms to secure strategic placements and drive business outcomes
ASSUMPTION: This role presents unique challenges and opportunities for a creative and strategic marketer to make a significant impact on a fast-growing company in the AI space.
📈 Similar Roles Comparison
- Unlike traditional marketing roles, this position requires a strong blend of strategic thinking and creative execution
- Compared to other brand marketing roles, this position offers a unique opportunity to shape the brand of a fast-growing AI company
- Career path comparison: This role offers the potential for growth into a leadership position as the company expands its marketing team
ASSUMPTION: This role offers a unique blend of strategic and creative responsibilities, with the potential for significant growth and impact.
📝 Sample Projects
- Developing a comprehensive brand strategy and messaging framework for Level AI
- Creating and executing a multi-channel brand campaign to launch a new product or feature
- Building and managing a high-performing social media presence that drives engagement and business outcomes
- Securing strategic PR placements in top-tier publications to raise the company's profile and drive brand awareness
ASSUMPTION: These sample projects illustrate the range of responsibilities and opportunities for a creative and strategic brand marketer at Level AI.
❓ Key Questions to Ask During Interview
- How does this role fit into the company's overall marketing strategy and growth plans?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does the company support the professional development and growth of its marketing team members?
- What are the most significant challenges facing the company's brand and marketing efforts, and how can this role address them?
- How does the company measure the success of its brand marketing efforts, and what key performance indicators (KPIs) will be used to track progress?
ASSUMPTION: These key questions help candidates assess the role's fit with their career goals, skills, and work style, as well as the company's culture and growth prospects.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your experience in brand marketing, storytelling, and creative campaign development
- Include a portfolio or examples of your creative work, such as brand campaigns, social media content, or PR placements
- Prepare for behavioral interview questions that focus on your ability to think strategically, execute creatively, and collaborate effectively with cross-functional teams
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
