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Brand Operations Manager

Johnson & Johnson Innovative Medicine
Full-time
On-site
Jacksonville, Florida, United States

πŸ“Œ Core Information

πŸ”Ή Job Title: Brand Operations Manager

πŸ”Ή Company: Johnson & Johnson Innovative Medicine

πŸ”Ή Location: Jacksonville, Florida, United States

πŸ”Ή Job Type: Full-Time, On-site

πŸ”Ή Category: Professional, Product Communications

πŸ”Ή Date Posted: July 28, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: No (On-site)

πŸš€ Job Overview

Key aspects of this role include:

  • Leading global brand copy review and MLR processes
  • Maintaining and managing digital asset management tools
  • Developing and publishing brand guidelines and processes
  • Collaborating with cross-functional teams for brand consistency
  • Supporting global brand architecture and strategy

ASSUMPTION: This role requires a strategic communicator with experience in brand governance and digital asset management to ensure consistent and compliant brand representation across all marketing materials.

πŸ“‹ Key Responsibilities

βœ… Lead global Vision copy review/MLR process, ensuring timely review and consistent execution of Vision product branding guidelines and regulatory requirements for all marketing assets.

βœ… Maintain Vision DAM tools (Veeva & Bynder) in alignment with brand governance strategy, including brand portal hygiene, content rights management, taxonomy updates, and migration of new product guidelines into brand portal.

βœ… Help develop and publish Vision-specific guideline and asset management processes, including training of teams on their use and internal communication strategy.

βœ… Lead implementation of Vision brand expressions in key partnerships and activations, including asset and guideline creation, management, and governance.

βœ… Support the development, activation, maintenance, and adherence of global brand architecture and strategy for the Vision portfolio of brands.

βœ… Collaborate with cross-functional teams to ensure brand consistency across all marketing materials, including digital, print, and social media.

βœ… Lead projects with creative vendors, including the writing and reviewing of creative briefs.

ASSUMPTION: This role requires strong project management skills to juggle multiple priorities and ensure timely delivery of brand-related tasks.

🎯 Required Qualifications

Education: Bachelor’s degree

Experience: Minimum of 6 years of experience in strategic communication

Required Skills:

  • Excellent verbal and written communication skills
  • Ability to simplify sophisticated concepts for various audiences
  • Interpersonal skills to build authentic relationships and trust with internal and external partners
  • Ability to measure business impact
  • Experience leading multiple priorities in sophisticated, fast-paced environments

Preferred Skills:

  • Experience in the pharmaceutical industry
  • Familiarity with Veeva and Bynder digital asset management tools

ASSUMPTION: Candidates with experience in the pharmaceutical industry and familiarity with digital asset management tools may have an advantage in this role.

πŸ’° Compensation & Benefits

Salary Range: $100,000 - $140,000 per year (Based on industry standards for a Brand Operations Manager with 5-10 years of experience in the pharmaceutical industry)

Benefits:

  • Health, dental, and vision insurance
  • Retirement savings plan with company match
  • Tuition assistance program
  • Employee discount program

Working Hours: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM (with flexibility for project demands)

ASSUMPTION: Salary range is estimated based on industry standards and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Pharmaceutical Manufacturing

Company Size: 10,001+ employees (Large enterprise)

Founded: 1886 (Over 130 years ago)

Company Description:

  • Johnson & Johnson Innovative Medicine is a global leader in healthcare innovation, dedicated to preventing, treating, and curing complex diseases.
  • Their mission is to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal.
  • Their strength in healthcare innovation empowers them to build a world where health is everything.

Company Specialties:

  • Innovative Medicine
  • MedTech
  • Pharmaceutical Manufacturing

Company Website: innovativemedicine.jnj.com

ASSUMPTION: Working for a large, established company like Johnson & Johnson offers opportunities for career growth and development within a well-structured environment.

πŸ“Š Role Analysis

Career Level: Mid-level to senior-level role, with potential for growth into management or leadership positions

Reporting Structure: This role reports directly to the Global Brand Director for Vision and works closely with regional and global marketing teams, legal, regulatory, and external agency partners.

Work Arrangement: On-site, full-time position with the possibility of occasional remote work for meetings or specific projects.

Growth Opportunities:

  • Potential to take on additional responsibilities and advance within the brand operations or marketing teams
  • Opportunities to work on cross-functional projects and collaborate with various departments
  • Chance to gain experience in a global, matrixed organization and develop leadership skills

ASSUMPTION: This role offers opportunities for career growth and development within a large, established organization with a strong global presence.

🌍 Location & Work Environment

Office Type: Corporate office environment with on-site amenities and collaborative workspaces

Office Location(s): Jacksonville, Florida, United States

Geographic Context:

  • Jacksonville is the most populous city in Florida and the largest city by area in the contiguous United States.
  • The city is known for its sports teams, cultural attractions, and natural beauty, including beaches, parks, and wildlife preserves.
  • Jacksonville has a humid subtropical climate, with mild winters and hot, humid summers.

Work Schedule: Standard business hours with flexibility for project demands and occasional remote work

ASSUMPTION: Working in Jacksonville, Florida, offers a mix of urban and natural environments, with a diverse cultural scene and a reasonable cost of living compared to other major metropolitan areas in the United States.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume submission
  • Phone or video screen with the hiring manager
  • In-depth behavioral and situational interview with the global brand director and other stakeholders
  • Final interview with the global brand director and other senior leaders

Key Assessment Areas:

  • Communication skills and ability to simplify complex concepts
  • Interpersonal skills and ability to build relationships with internal and external partners
  • Project management skills and ability to juggle multiple priorities
  • Understanding of brand governance and digital asset management

Application Tips:

  • Tailor your resume and cover letter to highlight your experience in strategic communication, brand governance, and digital asset management.
  • Be prepared to discuss your experience leading multiple priorities in sophisticated, fast-paced environments.
  • Research Johnson & Johnson Innovative Medicine and the Vision portfolio to demonstrate your understanding of the company and its products.

ATS Keywords: Strategic Communication, Brand Governance, Digital Asset Management, Project Management, Cross-Functional Collaboration, Brand Consistency, Marketing, Asset Management, Brand Architecture, Global Brand Strategy

ASSUMPTION: The interview process for this role will focus on assessing the candidate's communication skills, interpersonal skills, and ability to manage multiple priorities in a fast-paced environment.

πŸ› οΈ Tools & Technologies

  • Veeva
  • Bynder
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Project management tools (e.g., Asana, Trello, Jira)

ASSUMPTION: Familiarity with Veeva and Bynder digital asset management tools is preferred but not required, as training will be provided.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Our Credo: We believe our first responsibility is to the patients, doctors, and nurses, to mothers and all others who use our products and services. We will be responsible to the communities in which we live and work and to the world community as well.
  • Innovation
  • Quality
  • Integrity
  • Teamwork

Work Style:

  • Collaborative and team-oriented
  • Fast-paced and dynamic
  • Focused on delivering high-quality results

Self-Assessment Questions:

  • Do you thrive in a collaborative, team-oriented environment?
  • Are you comfortable working in a fast-paced, dynamic setting with multiple priorities?
  • Do you have a strong commitment to quality and delivering high-quality results?

ASSUMPTION: Candidates who are strong communicators, team players, and adaptable to fast-paced environments will likely be a good fit for this role and the company culture.

⚠️ Potential Challenges

  • Managing multiple priorities and deadlines in a fast-paced environment
  • Collaborating with various internal and external stakeholders to ensure brand consistency
  • Keeping up with regulatory requirements and industry trends
  • Occasional travel for meetings or events

ASSUMPTION: These challenges are inherent to the role and can be managed effectively by a strong project manager with excellent communication skills and the ability to build relationships with internal and external partners.

πŸ“ˆ Similar Roles Comparison

  • Compared to other brand operations roles, this position has a stronger focus on global brand strategy and cross-functional collaboration.
  • In the pharmaceutical industry, brand operations roles often require a strong understanding of regulatory requirements and industry trends.
  • Career paths for brand operations professionals may include advancement into management or leadership positions within marketing or brand teams.

ASSUMPTION: This role offers unique opportunities for career growth and development within a large, established organization with a strong global presence.

πŸ“ Sample Projects

  • Developing and implementing a global brand governance strategy for the Vision portfolio
  • Leading a cross-functional team to create and launch a new product branding campaign
  • Managing the global copy review process for a major product launch

ASSUMPTION: These sample projects illustrate the range of responsibilities and the level of collaboration required for this role.

❓ Key Questions to Ask During Interview

  • Can you describe the global brand strategy for the Vision portfolio and how this role contributes to its success?
  • How does this role collaborate with other departments, such as legal, regulatory, and regional marketing teams?
  • What are the most important qualities and skills for someone to succeed in this role?
  • How does Johnson & Johnson Innovative Medicine support the professional development and growth of its employees?
  • What are the biggest challenges facing the Vision portfolio, and how can this role help address them?

ASSUMPTION: These questions are designed to help candidates better understand the role, the company, and the opportunities for professional growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your experience in strategic communication, brand governance, and digital asset management.
  • Prepare for behavioral and situational interview questions that assess your communication skills, interpersonal skills, and project management abilities.
  • Research Johnson & Johnson Innovative Medicine and the Vision portfolio to demonstrate your understanding of the company and its products.
  • Follow up with the hiring manager one week after submitting your application to express your interest in the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.