📌 Core Information
🔹 Job Title: Brand Protection Manager (all genders)
🔹 Company: Zalando
🔹 Location: Berlin, Germany
🔹 Job Type: Full-time
🔹 Category: Retail
🔹 Date Posted: 2025-07-28
🔹 Experience Level: 2-5 years
🔹 Remote Status: Hybrid (2 days per week in the office)
🚀 Job Overview
Key aspects of this role include:
- Supporting the Brand Protection team in delivering strategic initiatives
- Managing the process of IP infringement notifications and removing infringing content
- Validating and documenting infringements through Zalando systems
- Improving and automating Brand Protection processes
ASSUMPTION: This role requires a high level of organization, attention to detail, and strong communication skills to effectively manage incoming notifications and collaborate with various teams.
📋 Key Responsibilities
✅ Supporting the Brand Protection team to deliver on the strategic agenda, coordinating the execution of key initiatives on the team’s roadmap
✅ Being responsible for the whole process of incoming notifications on IP infringements or unauthorized distribution, removing infringing content and resolving incidents, escalating to other involved teams; updating/creating the documentation and relevant SOPs
✅ Validating and documenting infringements through Zalando systems; generate analytical reports and own the internal reporting dashboards, be able to work with internal databases and tools to gather the needed information for investigations
✅ Continuously providing support to the Brand Protection team on new initiatives and projects, striving to improve new and existing Brand Protection processes, ensuring scalability, automation and performance tracking, and incorporation of new applicable market and legal regulations
ASSUMPTION: This role involves a significant amount of data analysis and process improvement, requiring strong analytical and problem-solving skills.
🎯 Required Qualifications
Education: Bachelor's and Master's Degree in Business Administration, Law, or Economics
Experience: At least 3-5 years of relevant experience in a brand, eCommerce, or online platform environment
Required Skills:
- Excellent verbal and written communication skills in English
- Great analytical skills with an emphasis on attention to detail
- Strong organizational and collaboration skills
- A great sense of ownership and problem-solving skills
- Interest in Intellectual Property law and fraud prevention
- Highest level of integrity and ability to handle sensitive/confidential information appropriately
Preferred Skills:
- Experience with project management or compliance management topics
- Familiarity with online platforms and eCommerce environments
- Knowledge of legal regulations related to IP infringement and brand protection
ASSUMPTION: Candidates with experience in brand protection, compliance, or project management roles will be well-suited for this position.
💰 Compensation & Benefits
Salary Range: €55,000 - €70,000 per year (based on industry standards for a mid-level role in Berlin)
Benefits:
- Employee shares program
- 40% off fashion and beauty products sold and shipped by Zalando
- 30% off Lounge by Zalando
- Discounts from external partners
- 2 paid volunteering days a year
- Hybrid working model with up to 60% remote per week
- Work from abroad for up to 30 working days a year
- 27 days of vacation a year to start for full-time employees
- Relocation assistance available
- Family services, including counseling and support
- Health and wellbeing options
- Mental health support and coaching available
- Drive your development through our training platform and biannual peer-to-peer review
Working Hours: 40 hours per week, with flexible working hours and the option to work remotely up to 60% of the time
ASSUMPTION: The salary range provided is an estimate based on industry standards for a mid-level role in Berlin. Actual compensation may vary based on factors such as experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Zalando is a leading online platform for fashion and lifestyle, operating in 25 markets across Europe
Company Size: Zalando has over 10,000 employees, providing a large and diverse work environment
Founded: Zalando was founded in Berlin in 2008
Company Description:
- Zalando offers a wide range of international brands, from world-famous names to local labels
- The platform is a one-stop fashion destination for inspiration, innovation, and interaction
- Zalando's logistics network with 12 centrally located fulfillment centers allows it to efficiently serve customers throughout Europe
Company Specialties:
- Technology
- Fashion
- Operations & Logistics
- Commerce
- and account management
Company Website: http://jobs.zalando.com
ASSUMPTION: Zalando's large size and diverse offerings provide ample opportunities for career growth and development.
📊 Role Analysis
Career Level: This role is at the mid-level, with opportunities for growth and progression within the Brand Protection team and Zalando as a whole
Reporting Structure: The Brand Protection Manager will report directly to the Brand Protection Team Lead
Work Arrangement: This role follows a hybrid work arrangement, with up to 60% remote work per week
Growth Opportunities:
- Progression within the Brand Protection team, such as taking on more responsibilities or moving into a leadership role
- Opportunities to work on cross-functional projects and collaborate with other teams within Zalando
- Access to Zalando's training platform and biannual peer-to-peer review for professional development
ASSUMPTION: This role offers significant opportunities for career growth and development within Zalando's Brand Protection team and the wider organization.
🌍 Location & Work Environment
Office Type: Zalando's headquarters are located in Berlin, with additional offices across Europe
Office Location(s): Valeska-Gert-Straße 5, Berlin, Germany
Geographic Context:
- Berlin is a vibrant and multicultural city, with a thriving fashion and tech scene
- The city offers a high quality of life, with numerous cultural attractions, parks, and recreational activities
- Berlin has a well-developed public transportation system, making it easy to get around the city
Work Schedule: The work schedule is flexible, with the option to work remotely up to 60% of the time
ASSUMPTION: Berlin provides a dynamic and engaging work environment, with a strong focus on innovation and creativity.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video call with the hiring manager
- On-site or virtual interview with the Brand Protection team
- Final interview with the Brand Protection Team Lead
Key Assessment Areas:
- Problem-solving skills and analytical thinking
- Communication and collaboration skills
- Attention to detail and process improvement mindset
- Cultural fit and alignment with Zalando's values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Prepare examples of your experience with IP infringement management, process improvement, and data analysis
- Research Zalando's brand protection initiatives and be prepared to discuss how you can contribute to their success
ATS Keywords: Brand Protection, IP Infringement, Project Management, Compliance, Data Analysis, Process Improvement, Zalando
ASSUMPTION: Zalando's application process is designed to assess candidates' skills and cultural fit, with a focus on problem-solving, communication, and collaboration.
🛠️ Tools & Technologies
- Zalando's internal systems and databases
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, Trello, Jira)
- Data analysis tools (e.g., Excel, Google Analytics, Tableau)
ASSUMPTION: This role requires proficiency in using Zalando's internal systems and databases, as well as common project management and data analysis tools.
👔 Cultural Fit Considerations
Company Values:
- Customer Obsessed
- Think Big
- Stay Hungry, Stay Humble
- Own It
- Be A Team Player
Work Style:
- Collaborative and cross-functional
- Data-driven and analytical
- Agile and adaptable
- Results-oriented and focused on continuous improvement
Self-Assessment Questions:
- Do you have experience working in a collaborative, cross-functional environment?
- Are you comfortable using data to inform decision-making and drive process improvement?
- Do you thrive in a fast-paced, dynamic work environment?
ASSUMPTION: Zalando values candidates who are customer-focused, data-driven, and collaborative, with a strong work ethic and a growth mindset.
⚠️ Potential Challenges
- Managing a high volume of incoming notifications and ensuring timely resolution
- Balancing the need for scalability and automation with the requirement for thorough and accurate analysis
- Navigating a complex and evolving regulatory landscape related to IP infringement and brand protection
- Working with a diverse range of internal and external stakeholders, including brand partners, legal teams, and law enforcement agencies
ASSUMPTION: This role presents unique challenges related to the volume and complexity of incoming notifications, as well as the need to balance scalability and accuracy in brand protection processes.
📈 Similar Roles Comparison
- This role is unique to Zalando, with a specific focus on brand protection within the fashion and lifestyle eCommerce industry
- Compared to similar roles in other industries, this role requires a strong understanding of IP infringement and brand protection regulations, as well as experience working with online platforms and eCommerce environments
- Career progression in this role may involve moving into a leadership position within the Brand Protection team or transitioning into a related role within Zalando, such as compliance or risk management
ASSUMPTION: This role is unique to Zalando, with a specific focus on brand protection within the fashion and lifestyle eCommerce industry, requiring a strong understanding of IP infringement and brand protection regulations.
📝 Sample Projects
- Developing and implementing a new process for managing incoming notifications, including automated triage and escalation workflows
- Analyzing historical data on IP infringement trends to identify patterns and inform proactive brand protection strategies
- Collaborating with the Legal team to update Zalando's IP infringement policies and guidelines, ensuring compliance with relevant laws and regulations
ASSUMPTION: These sample projects illustrate the range of responsibilities and initiatives that the Brand Protection Manager may be involved in, from process improvement and data analysis to cross-functional collaboration and policy development.
❓ Key Questions to Ask During Interview
- Can you describe the typical volume and nature of incoming notifications, and how this role will manage and prioritize them?
- How does this role collaborate with other teams within Zalando, such as Legal, Tech, and Product Quality & Safety?
- What are the key challenges facing the Brand Protection team, and how can this role contribute to addressing them?
- What opportunities are there for professional development and growth within the Brand Protection team and Zalando as a whole?
- How does Zalando support work-life balance, particularly for employees working in a hybrid arrangement?
ASSUMPTION: These key questions help applicants better understand the role's responsibilities, challenges, and opportunities for growth and development within Zalando's Brand Protection team.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Zalando careers page
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, including examples of your experience with IP infringement management, process improvement, and data analysis
- Prepare for your interview by researching Zalando's brand protection initiatives and be ready to discuss how you can contribute to their success
- Follow up with the hiring manager one week after your interview to express your interest in the role and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
