S
Full-time
On-site
United States
🎨 Brand & Creative Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Brand Rep

πŸ”Ή Company: Stand Out For Good, Inc.

πŸ”Ή Location: West Des Moines, IA

πŸ”Ή Job Type: Part-Time

πŸ”Ή Category: Retail

πŸ”Ή Date Posted: June 18, 2025

πŸ”Ή Experience Level: Entry Level (0-2 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Providing a world-class shopping experience for guests
  • Contributing to the overall success and profitability of the retail business
  • Achieving personal sales goals and enhancing the guest's shopping experience
  • Working collaboratively with the team to maintain store standards and deliver exceptional service

ASSUMPTION: This role is ideal for individuals who enjoy working with people, have strong communication skills, and are passionate about fashion and retail.

πŸ“‹ Key Responsibilities

βœ… Welcome every guest with a smile, determine their needs, and assist with finding the right merchandise

βœ… Achieve personal sales goals by identifying opportunities to upsell or cross-sell

βœ… Work collaboratively with the team to achieve sales goals, maintain store standards, and deliver a world-class guest experience

βœ… Maintain product knowledge and ensure shelves and displays are stocked, organized, and visually appealing

βœ… Keep the store clean, neat, and well-maintained to create a beautiful shopping environment

βœ… Process transactions accurately and efficiently using a point-of-sale system

βœ… Assist with inventory management tasks such as receiving shipments, checking stock levels, and conducting inventory counts

βœ… Adhere to company policies, procedures, and guidelines, including safety protocols

βœ… Process returns and exchanges according to company policy, always ensuring guest satisfaction

βœ… Report to work as scheduled, record time worked accurately, and remain flexible to the needs of the business

ASSUMPTION: This role requires strong customer service skills, sales acumen, and the ability to work well in a team environment.

🎯 Required Qualifications

Education: High school diploma or equivalent

Experience: No formal experience required; previous retail or customer service experience is a plus

Required Skills:

  • Excellent communication and interpersonal skills
  • Strong sales skills and the ability to upsell/cross-sell
  • Ability to work well in a team environment
  • Strong organizational skills and attention to detail
  • Physical stamina for standing, walking, and lifting items up to 25 lbs.

Preferred Skills:

  • Previous retail or customer service experience
  • Fluency in a second language (Spanish)

ASSUMPTION: Candidates should be friendly, outgoing, and passionate about providing excellent customer service.

πŸ’° Compensation & Benefits

Salary Range: $12 - $15 per hour (based on industry standards for entry-level retail positions in the United States)

Benefits:

  • Discount on store merchandise
  • Opportunities for career growth and advancement
  • Flexible scheduling
  • Employee assistance programs

Working Hours: Part-time schedule, including nights and weekends

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level retail positions in the United States. Actual compensation may vary based on factors such as experience, location, and performance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Stand Out For Good, Inc. is a rapidly growing women’s fashion company with 5 unique brands, in 130+ locations, across 38 states. The company focuses on providing welcoming experiences, warm associates, and thoughtfully curated products, with a mission to give back and make a difference in the world.

Company Size: 11-50 employees

Founded: 2020

Company Description:

  • Stand Out For Good, Inc. is committed to providing a sanctuary-like shopping experience for its customers
  • The company is dedicated to giving back to local communities through initiatives such as Mission Mondays and partnerships with organizations like Coprodeli USA
  • Stand Out For Good, Inc. offers a unique and engaging work environment, with opportunities for career growth and advancement

Company Specialties:

  • Women’s fashion retail
  • Customer experience
  • Community involvement and giving back

Company Website: vowdweddings.com

ASSUMPTION: Stand Out For Good, Inc. is a rapidly growing company with a strong focus on customer experience and community involvement. The company offers a unique and engaging work environment for its employees.

πŸ“Š Role Analysis

Career Level: Entry Level (0-2 years)

Reporting Structure: The Brand Rep will report directly to the Store Manager or Assistant Manager

Work Arrangement: On-site, with a flexible scheduling that includes nights and weekends

Growth Opportunities:

  • Advancement to a keyholder or management position
  • Transfer to a different store location or brand within the company
  • Participation in company training and development programs

ASSUMPTION: This role offers opportunities for career growth and advancement within the company, as well as the chance to develop valuable retail and customer service skills.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): West Des Moines, IA

Geographic Context:

  • West Des Moines is a suburb of Des Moines, the capital and most populous city in Iowa
  • The area offers a mix of urban and suburban living, with a variety of shopping, dining, and entertainment options
  • Iowa has a humid continental climate, with warm summers and cold, snowy winters

Work Schedule: Part-time schedule, including nights and weekends

ASSUMPTION: The work environment for this role is fast-paced and customer-focused, with a strong emphasis on teamwork and collaboration.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Submit application through the provided link
  • Phone or video screen with the Hiring Manager
  • In-store group interview and role-play scenarios
  • Final interview with the Store Manager or Assistant Manager

Key Assessment Areas:

  • Customer service skills and sales acumen
  • Teamwork and collaboration
  • Product knowledge and enthusiasm for the brand
  • Adaptability and problem-solving skills

Application Tips:

  • Highlight any relevant retail or customer service experience on your resume
  • Tailor your cover letter to demonstrate your enthusiasm for the brand and commitment to customer service
  • Prepare for role-play scenarios by practicing common customer service scenarios
  • Research the company and its mission to show your understanding of the brand and its values

ATS Keywords: Customer Service, Sales, Team Collaboration, Product Knowledge, Inventory Management, Point of Sale, Visual Merchandising, Communication, Flexibility, Problem Solving

ASSUMPTION: The application process for this role is designed to assess the candidate's customer service skills, sales acumen, and teamwork abilities, as well as their enthusiasm for the brand and commitment to its mission.

πŸ› οΈ Tools & Technologies

  • Point-of-sale (POS) system
  • Inventory management software
  • Communication platforms (email, Slack, etc.)

ASSUMPTION: The tools and technologies used in this role are designed to streamline retail operations, improve customer service, and enhance communication among team members.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer-centric
  • Collaborative
  • Inclusive
  • Giving back

Work Style:

  • Fast-paced and dynamic
  • Team-oriented
  • Adaptable and flexible

Self-Assessment Questions:

  • Do you enjoy working with people and providing excellent customer service?
  • Are you comfortable working in a fast-paced, team-oriented environment?
  • Do you share the company's commitment to giving back to local communities?

ASSUMPTION: Candidates who are friendly, outgoing, and passionate about customer service, as well as those who share the company's commitment to giving back, are likely to be a good fit for this role.

⚠️ Potential Challenges

  • Working nights and weekends may impact personal or family time
  • The fast-paced nature of the role may be challenging for those who prefer a slower-paced work environment
  • The physical demands of the role, such as standing, walking, and lifting items, may be difficult for some individuals
  • The retail industry can be unpredictable, with fluctuations in customer traffic and sales

ASSUMPTION: Candidates should carefully consider the potential challenges of this role and ensure that they are comfortable with the work arrangement and physical demands before applying.

πŸ“ˆ Similar Roles Comparison

  • Brand Rep vs. Sales Associate: Both roles focus on providing excellent customer service and achieving sales goals, but the Brand Rep role may have additional responsibilities related to visual merchandising and inventory management
  • Brand Rep vs. Customer Service Representative: The Brand Rep role is more focused on in-store sales and customer service, while the Customer Service Representative role may be more focused on handling customer inquiries and complaints over the phone or via email
  • Brand Rep vs. Retail Store Manager: The Brand Rep role is an entry-level position, while the Retail Store Manager role involves overseeing the day-to-day operations of the store and managing a team of employees

ASSUMPTION: Candidates should carefully consider the differences between this role and similar roles in the retail industry to ensure that they are applying for the position that best fits their skills, interests, and career goals.

πŸ“ Sample Projects

  • Creating a visual display to showcase a new product line
  • Assisting customers with finding the perfect outfit for a special occasion
  • Processing a high volume of transactions during a busy sales event

ASSUMPTION: The sample projects listed above are intended to provide candidates with an idea of the types of tasks and responsibilities they may encounter in this role. Actual projects and responsibilities may vary based on the specific needs of the store and the brand.

❓ Key Questions to Ask During Interview

  • What are the most challenging aspects of working in this role?
  • How does the company support the professional development of its employees?
  • What opportunities are there for growth and advancement within the company?
  • How does the company measure the success of its Brand Reps?
  • What is the company's approach to work-life balance for part-time employees?

ASSUMPTION: Candidates should use the interview process as an opportunity to learn more about the role, the company, and its culture, as well as to demonstrate their enthusiasm for the position and their qualifications for the role.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight your relevant retail or customer service experience
  • Write a cover letter that demonstrates your enthusiasm for the brand and commitment to customer service
  • Prepare for role-play scenarios by practicing common customer service scenarios
  • Follow up with the Hiring Manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.