Brand Sales Specialist - Polo, Ridgedale - Full Time

📌 Core Information

🔹 Job Title: Brand Sales Specialist - Polo, Ridgedale - Full Time

🔹 Company: Macy's

🔹 Location: Minnetonka, Minnesota

🔹 Job Type: Full Time

🔹 Category: Retail

🔹 Date Posted: April 6, 2025

🔹 Experience Level: Entry Level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Driving vendor sales through exceptional selling skills and customer service
• Partnering with the Customer Experience Manager to identify business opportunities
• Ensuring high customer readiness standards and shortage prevention
• Working independently and as part of a team in a fast-paced retail environment

ASSUMPTION: This role requires a strong focus on customer service and sales, with a significant portion of time spent interacting with customers. It also involves physical tasks such as moving merchandise and maintaining store cleanliness.

📋 Key Responsibilities

✅ Deliver a memorable customer experience by providing excellent service and assistance

✅ Drive vendor sales by consistently demonstrating exceptional selling skills and product knowledge

✅ Partner with the Customer Experience Manager to identify business-driving opportunities and execute them

✅ Maintain high customer readiness standards by ensuring the store environment is clean, neat, and easy to shop

✅ Perform other customer-facing, vendor-specific duties as needed

✅ Perform other duties as assigned

ASSUMPTION: This role involves a significant amount of customer interaction and may require working evenings, weekends, and holidays.

🎯 Required Qualifications

Education: High School degree or equivalent

Experience: Minimum 1 year of previous merchandising or retail experience

Required Skills:

• Effective communication and presentation skills
• Basic math functions (addition, subtraction, multiplication, and division)
• Self-starter with good time management skills
• Ability to work independently and as part of a team
• Comfortable with the use of computers and frequent use of RF equipment

Preferred Skills:

• Previous experience in a retail or sales environment
• Fluency in a second language (Spanish)

ASSUMPTION: While not explicitly stated, having previous retail or sales experience may be beneficial for this role. Additionally, being bilingual (English/Spanish) could be an asset in serving a diverse customer base.

💰 Compensation & Benefits

Salary Range: $28,000 - $32,000 per year (Estimated based on industry standards for entry-level retail sales positions in the Minneapolis-St. Paul area)

Benefits:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Health and wellness coverage
• 401(k) match
• Paid time off and eight paid holidays
• Continuous learning and leadership development opportunities
• Volunteer opportunities

Working Hours: Retail hours, including days, evenings, weekends, and/or holidays

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level retail sales positions in the Minneapolis-St. Paul area. Actual compensation may vary based on factors such as experience, performance, and business needs.

📌 Applicant Insights

🔍 Company Context

Industry: Retail

Company Size: 10,001+ employees

Founded: 1858

Company Description:

• Macy's is America’s store for life, offering quality fashion at affordable prices
• Operates approximately 640 locations in 43 states, the District of Columbia, Puerto Rico, and Guam
• Known for iconic events like the Macy's 4th of July Fireworks and Macy's Thanksgiving Day Parade

Company Specialties:

• Retail

Company Website: Macy's Careers

ASSUMPTION: Macy's is a well-established retailer with a strong brand and a wide range of products. Working for Macy's offers opportunities for career growth and development within the retail industry.

📊 Role Analysis

Career Level: Entry Level

Reporting Structure: Reports directly to the Customer Experience Manager

Work Arrangement: On-site, with a flexible schedule that may include evenings, weekends, and holidays

Growth Opportunities:

• Advancement to a leadership role within the store
• Transition to a corporate role within Macy's
• Development of transferable skills in sales, customer service, and team management

ASSUMPTION: This role offers opportunities for career growth within the company, as well as the development of valuable skills in sales, customer service, and teamwork.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): Minnetonka, Minnesota

Geographic Context:

• Minnetonka is a suburb of Minneapolis, located in Hennepin County
• The area offers a mix of urban and suburban living, with easy access to outdoor recreation and cultural attractions
• Minnesota has a humid continental climate, with warm summers and cold, snowy winters

Work Schedule: Retail hours, including days, evenings, weekends, and/or holidays

ASSUMPTION: The work environment is fast-paced and customer-focused, with a flexible schedule that may include evenings, weekends, and holidays. The geographic context offers a mix of urban and suburban living, with easy access to outdoor recreation and cultural attractions.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-store interview with the Customer Experience Manager
• Background check and reference verification
• Job offer and onboarding

Key Assessment Areas:

• Customer service skills
• Sales ability and product knowledge
• Teamwork and communication
• Problem-solving and time management

Application Tips:

• Highlight relevant experience in retail or sales
• Demonstrate strong customer service skills and a passion for sales
• Tailor your resume and cover letter to emphasize your fit for the role and the company

ATS Keywords: Customer Service, Sales Skills, Product Knowledge, Communication, Teamwork, Time Management, Retail Experience, Customer Experience, Vendor Sales, Business Opportunities, Shortage Prevention

ASSUMPTION: The application process is typical for a retail position, with a focus on customer service skills, sales ability, and teamwork. Applicants should tailor their application materials to highlight their fit for the role and the company.

🛠️ Tools & Technologies

• Point-of-sale (POS) systems
• Radio frequency (RF) equipment
• Merchandising software and systems

ASSUMPTION: The tools and technologies used in this role are standard for the retail industry and are designed to streamline sales and inventory management processes.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric
• Inclusive and diverse
• Collaborative and team-oriented

Work Style:

• Fast-paced and dynamic
• Customer-focused
• Team-oriented and collaborative

Self-Assessment Questions:

• Do you have a passion for providing excellent customer service?
• Are you comfortable working in a fast-paced, team-oriented environment?
• Do you have strong sales skills and a desire to exceed customer expectations?

ASSUMPTION: Macy's values a customer-centric, inclusive, and collaborative work environment. Applicants should assess their fit for the company's values and work style before applying.

⚠️ Potential Challenges

• Working retail hours, including evenings, weekends, and holidays
• Dealing with difficult or upset customers
• Meeting sales targets and performance expectations
• Maintaining a clean, organized store environment

ASSUMPTION: This role may present challenges related to working retail hours, managing customer expectations, and maintaining a clean, organized store environment. Applicants should be prepared to work in a fast-paced, customer-focused environment.

📈 Similar Roles Comparison

• Compared to other retail sales positions, this role has a stronger focus on vendor-specific sales and business opportunities
• Industry-specific context: Macy's is a well-established retailer with a strong brand and a wide range of products
• Career path comparison: This role offers opportunities for career growth within the company, as well as the development of valuable skills in sales, customer service, and team management

ASSUMPTION: This role is similar to other retail sales positions but has a stronger focus on vendor-specific sales and business opportunities. Applicants should consider the industry-specific context and career path comparison when evaluating this role.

📝 Sample Projects

• Implementing a new vendor-specific merchandising strategy to increase sales
• Collaborating with the Customer Experience Manager to identify and execute business-driving opportunities
• Developing and delivering a customer training program to improve customer service skills

ASSUMPTION: These sample projects are designed to highlight the key responsibilities and required skills for this role, including vendor-specific sales, business opportunities, and customer service.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 90 days?
• How does this role support the overall success of the store and the company?
• What opportunities are there for growth and development within the company?
• How does the company support work-life balance for its employees?
• What is the company's approach to diversity, equity, and inclusion?

ASSUMPTION: These key questions are designed to help applicants better understand the role, the company, and the work environment before making a decision to apply.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills
• Prepare for your interview by researching the company and practicing common interview questions
• Follow up with the hiring manager within 24 hours of your interview to express your appreciation and reiterate your interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.