📌 Core Information
🔹 Job Title: Business Analyst (Marketing/Customer)
🔹 Company: Burberry
🔹 Location: London
🔹 Job Type: Full-time, On-site
🔹 Category: IT, Digital
🔹 Date Posted: 2025-07-03
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Working across multiple Customer projects to bridge the gap between business needs and technical requirements
- Collaborating with business experts and technology teams to identify and implement solutions
- Working at varying levels of detail, from high-level discussions to capturing detailed requirements
- Communicating requirements to stakeholders and development teams
- Upholding enterprise data and information principles in solution development
ASSUMPTION: This role requires a strong understanding of both business and technical aspects, with the ability to communicate effectively between the two. The ideal candidate will be comfortable working in a dynamic, cross-functional environment.
📋 Key Responsibilities
✅ Prepare and facilitate workshops, including assimilating existing process content, identifying knowledge gaps, setting up agendas, and creating materials
✅ Identify participants/stakeholders and document user stories and requirements
✅ Collaborate with business stakeholders to understand and visualize process changes
✅ Communicate requirements to enterprise data and information leads, solution leads, and development teams
✅ Write test scripts, log issues for development teams, and triage issues
✅ Maintain and govern consistent Business Analysis methodology and ways of working
✅ Transfer knowledge to BAU owners at the close of projects
ASSUMPTION: This role involves a mix of strategic and tactical responsibilities, requiring strong organizational skills and the ability to manage multiple projects simultaneously.
🎯 Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., Business, Computer Science, or a related discipline)
Experience: 2-5 years of experience in business systems analysis and related product merchandising experience
Required Skills:
- Excellent communication skills in both technical and business settings
- Self-motivated, creative, and passionate
- Self-directed and independent worker with the ability to lead cross-functional and cross-organizational projects
- Knowledge of retail processes and systems
- Experience using or implementing product development processes using technology and reporting
- Ability to clearly demonstrate delivering artefacts for each project phase and link business value created with process and system improvement
- Experience using JIRA and Confluence
- Basic knowledge of Excel
Preferred Skills:
- Experience working in the luxury fashion industry
- Familiarity with agile methodologies
ASSUMPTION: Candidates with experience in luxury fashion or relevant industry-specific knowledge may have an advantage in this role.
💰 Compensation & Benefits
Salary Range: £35,000 - £45,000 per annum (based on industry standards for a Business Analyst role with 2-5 years of experience in the UK)
Benefits:
- Competitive benefits package
- Generous employee discount on Burberry products
- Opportunities for professional development and growth
Working Hours: Full-time, typically Monday to Friday, 9:00 AM to 5:30 PM (with flexibility for project needs)
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's skills and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Burberry operates in the luxury fashion industry, with a strong focus on innovation, craftsmanship, and timeless design.
Company Size: Burberry is a large organization with over 10,000 employees globally, offering a range of career opportunities and resources for professional development.
Founded: 1856, in London, UK
Company Description:
- Burberry is a global luxury fashion brand with a rich British heritage, founded on the innovative rain-ready fabric gabardine
- The company is committed to unlocking the power of imagination to push boundaries and open new possibilities for its people, customers, and communities
- Burberry is dedicated to creating the next generation of sustainable luxury and fostering an inclusive culture where differences are valued and embraced
Company Specialties:
- Luxury fashion design and manufacturing
- Digital and marketing strategies
- Retail and supply chain management
- Information technology and data management
Company Website: burberrycareers.com
ASSUMPTION: Burberry's commitment to sustainability and inclusivity may attract candidates who align with these values.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth and progression within the organization
Reporting Structure: This role reports directly to the Head of Business Analysis within the Customer domain
Work Arrangement: On-site, with flexibility for remote work as needed
Growth Opportunities:
- Progression to senior or management roles within the Business Analysis function
- Expansion into related fields, such as project management or data analysis
- Opportunities to work on diverse projects across different business domains
ASSUMPTION: Burberry's large size and diverse business domains offer numerous growth opportunities for the right candidate.
🌍 Location & Work Environment
Office Type: Modern, collaborative workspace with a mix of open-plan and private offices
Office Location(s): Horseferry House, Horseferry Road, London, SW1P 2AW, GB
Geographic Context:
- London is a vibrant, multicultural city with a thriving fashion industry
- The office is located in Westminster, close to the River Thames and numerous amenities
- The area is well-connected by public transportation, with easy access to tube and bus stations
Work Schedule: Full-time, with flexibility for project needs and potential overtime during peak periods
ASSUMPTION: The central London location and vibrant work environment may appeal to candidates who enjoy working in a dynamic, urban setting.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening with the hiring manager
- On-site interview with the hiring manager and a panel of stakeholders
- Final interview with the Head of Business Analysis
Key Assessment Areas:
- Technical skills and experience in business analysis
- Communication and interpersonal skills
- Problem-solving and analytical thinking
- Cultural fit and alignment with Burberry's values
Application Tips:
- Tailor your resume to highlight relevant skills and experience for this role
- Prepare for behavioral and situational interview questions, focusing on your problem-solving abilities and experience with cross-functional projects
- Research Burberry's company culture and values to demonstrate your alignment and enthusiasm for the role
ATS Keywords: Business Analysis, Product Merchandising, Retail Processes, Technology Implementation, Reporting, Workshop Facilitation, User Stories, Requirements Documentation, Testing, JIRA, Confluence, Excel
ASSUMPTION: Burberry's recruitment process may involve assessments or case studies to evaluate the candidate's technical skills and problem-solving abilities.
🛠️ Tools & Technologies
- JIRA
- Confluence
- Excel
- Various business intelligence and data visualization tools
ASSUMPTION: The specific tools and technologies used may vary depending on the projects the Business Analyst is working on.
👔 Cultural Fit Considerations
Company Values:
- Innovation
- Craftsmanship
- Timelessness
- Inclusivity
- Sustainability
Work Style:
- Collaborative and cross-functional
- Dynamic and fast-paced
- Focused on continuous learning and improvement
Self-Assessment Questions:
- Do you thrive in a collaborative, cross-functional environment?
- Are you passionate about driving innovation and pushing boundaries?
- Do you embrace a growth mindset and continuously seek opportunities to learn and improve?
ASSUMPTION: Candidates who align with Burberry's values and work style will likely be a strong fit for this role and the organization.
⚠️ Potential Challenges
- Managing multiple projects simultaneously, with varying priorities and deadlines
- Working with stakeholders who have diverse backgrounds and perspectives
- Keeping up with the fast-paced nature of the luxury fashion industry
- Adapting to changes in project scope or priorities
ASSUMPTION: The dynamic nature of the role and the fast-paced industry may present challenges, but also offers opportunities for growth and learning.
📈 Similar Roles Comparison
- Compared to other Business Analyst roles, this position places a strong emphasis on cross-functional collaboration and working with diverse stakeholders
- In the luxury fashion industry, there may be a greater focus on brand heritage and craftsmanship, as well as a faster pace of change
- Career progression in this role may involve expanding into related fields, such as project management or data analysis, rather than moving into a more senior Business Analyst role
ASSUMPTION: Candidates should consider the unique aspects of this role and the luxury fashion industry when comparing it to other Business Analyst positions.
📝 Sample Projects
- Developing a new customer-facing application to improve the online shopping experience
- Streamlining the product merchandising process to increase efficiency and accuracy
- Implementing a new data analytics platform to enhance business intelligence and decision-making
ASSUMPTION: The specific projects the Business Analyst works on may vary depending on the organization's priorities and the evolving needs of the business.
❓ Key Questions to Ask During Interview
- Can you describe the typical project lifecycle for a Business Analyst in this role?
- How does this role collaborate with other teams and functions within the organization?
- What opportunities are there for professional development and growth within this role?
- How does Burberry support work-life balance for its employees?
- Can you provide an example of a recent project that this role has worked on, and what the outcome was?
ASSUMPTION: Candidates should use the interview to gain a deeper understanding of the role, the team, and the organization, as well as to demonstrate their fit for the position.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Burberry Careers website
- Tailor your resume to highlight your relevant skills and experience, using the ATS keywords provided
- Prepare for the interview by researching Burberry's company culture and values, and practicing your responses to behavioral and situational interview questions
- Follow up with the hiring manager or HR representative within one week of your interview to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
