📌 Core Information
🔹 Job Title: Business Growth and Implementations Lead - Fund Operations Change
🔹 Company: Citi
🔹 Location: Warsaw, Masovian Voivodeship, Poland
🔹 Job Type: Full-time, Hybrid (2 days on-site per week)
🔹 Category: Financial Services, Operations
🔹 Date Posted: July 29, 2025
🔹 Experience Level: 10+ years
🔹 Remote Status: On-site (with hybrid option)
🚀 Job Overview
Key aspects of this role include:
- Leading and managing a team of Funds Change professionals across EMEA, NAM, and APAC
- Driving global Client Business Growth programs, including fund launches, mergers, and closures
- Implementing global standards for Funds Change Business Growth processes
- Continuously reviewing and improving Business Growth processes
- Managing resources, capacity, and expenses to meet financial targets
ASSUMPTION: This role requires a high level of strategic thinking, leadership, and stakeholder management skills to drive global Business Growth initiatives and ensure consistent process and practices across the organization.
📋 Key Responsibilities
✅ Lead and manage the Funds Operations Business Growth area, ensuring timely and high-quality deliverables
✅ Coordinate, execute, and report on global Client Business Growth programs of work
✅ Implement global standard for Funds Change Business Growth process and practices
✅ Continuously review and improve Business Growth/Fund Implementations processes
✅ Manage resources, capacity, and expenses to meet financial targets
✅ Proactively manage risks and adhere to all Citi policies
ASSUMPTION: This role involves a high degree of cross-functional collaboration and requires strong communication, project management, and leadership skills to ensure successful delivery of global Business Growth initiatives.
🎯 Required Qualifications
Education: Bachelor's degree in Business, Finance, or a related field
Experience: 10+ years of experience in program management on a portfolio level, and/or significant client change and client strategic programs, preferably within Fund Operations/Investor Services space
Required Skills:
- Proven track record of delivering efficiency within Change/Project organizations
- Experience in org structures creation/design
- Excellent communication skills (oral and written), executive presence
- Stakeholders management skills, ability to build long-term relationships, including exposure to clients
- Continuous improvement and transformation-related skillset with proven track record
Preferred Skills:
- Experience in a global financial institution
- Fluency in multiple languages
ASSUMPTION: Candidates with a strong background in Fund Operations, Investor Services, or a related field, along with proven leadership and stakeholder management skills, will be well-suited for this role.
💰 Compensation & Benefits
Salary Range: €80,000 - €120,000 per year (industry standard for a senior role in Warsaw, Poland)
Benefits:
- Private Medical Care Program
- Life Insurance Program
- Pension Plan Contribution (PPE Program)
- Employee Assistance Program
- Paid Parental Leave Program
- Sport Card
- Holidays Allowance
- Sport and Team Recreation Activities
- Special Offers and Discounts for Employees
- Access to an Array of Learning and Development Resources
- A Discretional Annual Performance Related Bonus
- A Chance to Make a Difference with Various Affinity Networks and Charity Initiatives
Working Hours: 40 hours per week, with flexible working hours and a hybrid work arrangement (2 days on-site per week)
ASSUMPTION: The salary range provided is an estimate based on industry standards for a senior role in Warsaw, Poland. Actual compensation may vary based on individual qualifications and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services, specifically Investment Banking, Commercial Banking, and Consumer Banking
Company Size: 10,001+ employees (Global), with a significant presence in Warsaw, Poland
Founded: 1812, with a rich history and extensive global network
Company Description:
- Citi is a global financial institution with a mission to serve as a trusted partner to its clients by responsibly providing financial services that enable growth and economic progress
- Citi's core activities include safeguarding assets, lending money, making payments, and accessing the capital markets on behalf of its clients
- Citi has a strong commitment to diversity, inclusion, and sustainability
Company Specialties:
- Banking services, including Commercial Banking, Investment Banking, and Consumer Banking
- Credit Cards, Capital Markets, Equity and Fixed Income Research, Consumer Lending, Cash Management, and Transaction Services
Company Website: Citi Group
ASSUMPTION: Citi's extensive global network and experience make it an attractive employer for candidates seeking international career opportunities and a diverse work environment.
📊 Role Analysis
Career Level: Senior Manager/Executive
Reporting Structure: Reports directly to the Head of Fund Operations Change Delivery
Work Arrangement: Hybrid (2 days on-site per week, with flexible working hours)
Growth Opportunities:
- Potential to lead and grow the Funds Operations Business Growth team
- Opportunities to work on high-impact global projects and initiatives
- Career progression within Citi's global organization
ASSUMPTION: This role offers significant growth opportunities for candidates with strong leadership and strategic skills, looking to make a significant impact on a global scale.
🌍 Location & Work Environment
Office Type: Modern, collaborative workspaces with a hybrid work arrangement
Office Location(s): Warsaw, Poland (with global offices in over 100 countries)
Geographic Context:
- Warsaw is the capital and largest city of Poland, with a population of over 1.8 million
- Warsaw is a major economic hub and a significant center for the financial services industry in Central and Eastern Europe
- The city offers a high quality of life, with a rich cultural scene, vibrant nightlife, and numerous green spaces
Work Schedule: 40 hours per week, with flexible working hours and a hybrid work arrangement (2 days on-site per week)
ASSUMPTION: Warsaw's status as a major financial hub and its high quality of life make it an attractive location for professionals seeking international career opportunities in a dynamic and multicultural environment.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video call with a recruiter to discuss qualifications and fit
- On-site or virtual interview with the hiring manager and/or team members
- Final round interview with senior leadership
- Background check and offer extension
Key Assessment Areas:
- Leadership and strategic thinking skills
- Stakeholder management and communication skills
- Domain expertise in Fund Operations and Business Growth
- Cultural fit and alignment with Citi's values
Application Tips:
- Highlight relevant experience and achievements in Fund Operations, Business Growth, and stakeholder management
- Tailor your resume to emphasize skills and experiences relevant to this role
- Prepare for behavioral and situational interview questions, focusing on your leadership, strategic, and communication skills
- Research Citi's organization, culture, and values to demonstrate your fit and enthusiasm for the role
ATS Keywords: Business Growth, Fund Operations, Change Management, Stakeholder Management, Leadership, Strategic Thinking, Global Coordination, Process Improvement, Team Management, Operational Excellence, Project Management
ASSUMPTION: Citi's recruitment process is designed to assess candidates' skills, experiences, and cultural fit, with a focus on identifying strong leaders and strategic thinkers for this senior role.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Microsoft Project, Asana, Jira)
- Data analysis and visualization tools (e.g., Excel, Power BI, Tableau)
- Collaboration and communication tools (e.g., Microsoft Teams, Slack)
ASSUMPTION: Proficiency in Microsoft Office Suite and relevant project management tools is essential for this role, as the incumbent will be required to manage global projects and coordinate with stakeholders across multiple time zones.
👔 Cultural Fit Considerations
Company Values:
- Client Centricity: Putting clients at the center of everything we do
- Responsible Finance: Acting with integrity and managing risks effectively
- Inclusive Leadership: Fostering an inclusive culture where everyone can succeed
- Collaboration: Working together to achieve common goals
- Innovation: Embracing change and driving progress
Work Style:
- Dynamic and fast-paced, with a focus on delivering results and driving growth
- Collaborative and inclusive, with a strong emphasis on teamwork and cross-functional cooperation
- Data-driven and analytical, with a focus on continuous improvement and process optimization
Self-Assessment Questions:
- How do you demonstrate client centricity in your approach to work?
- Can you provide an example of a time when you drove innovation and embraced change in a professional setting?
- How do you foster an inclusive culture and promote diversity and inclusion in your teams?
ASSUMPTION: Citi values candidates who align with their core values and can thrive in a dynamic, collaborative, and inclusive work environment.
⚠️ Potential Challenges
- Managing a global team with members across multiple time zones and cultures
- Balancing the need for global consistency with local market requirements
- Navigating a large, complex organization with multiple stakeholders
- Keeping up with the fast-paced and ever-evolving financial services industry
ASSUMPTION: Candidates with strong leadership, strategic, and stakeholder management skills will be well-equipped to overcome these challenges and succeed in this role.
📈 Similar Roles Comparison
- Unlike related roles in Fund Operations or Business Growth, this position requires a strong focus on global coordination and stakeholder management
- This role offers a unique opportunity to drive global Business Growth initiatives and implement consistent processes across a large, complex organization
- Career progression in this role may lead to senior leadership positions within Citi's global Fund Operations organization
ASSUMPTION: Candidates should consider this role's unique requirements and global scope when evaluating their fit and career growth prospects.
📝 Sample Projects
- Leading a global team to implement a new Funds Change process, resulting in improved efficiency and reduced errors
- Coordinating a cross-functional team to execute a complex fund merger, ensuring minimal disruption to clients and stakeholders
- Developing and presenting a strategic plan to senior leadership, outlining opportunities for Business Growth and process improvement within Fund Operations
ASSUMPTION: These sample projects illustrate the strategic, leadership, and stakeholder management skills required for success in this role.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within Fund Operations Change Delivery?
- How does this role collaborate with other teams and stakeholders within Citi's global organization?
- What are the most pressing challenges facing the Funds Operations Business Growth area, and how can this role address them?
- What opportunities exist for growth and development within this role and the broader Fund Operations organization?
- How does Citi support work-life balance for employees in this role?
ASSUMPTION: Asking these questions will help candidates better understand the role's requirements, team dynamics, and growth opportunities, as well as Citi's work environment and culture.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Citi Careers portal
- Tailor your resume to highlight relevant skills and experiences, such as leadership, strategic thinking, stakeholder management, and Fund Operations expertise
- Prepare a cover letter explaining your motivation for the role and how your background and skills make you a strong fit
- If applicable, prepare examples or a portfolio showcasing your achievements in Business Growth, Fund Operations, or related fields
- Follow up with the recruiter one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
