📌 Core Information
🔹 Job Title: Campaign Manager, Prime Video, Global Shared Services (GSS)
🔹 Company: Amazon
🔹 Location: San José, Costa Rica
🔹 Job Type: On-site
🔹 Category: Marketing & Advertising
🔹 Date Posted: July 28, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing end-to-end sports marketing campaigns for Amazon Prime Video
- Overseeing campaign operations processes and driving process improvements
- Leading a team and ensuring quality standards are met
- Collaborating with cross-functional teams and stakeholders
- Analyzing performance data and implementing data-driven solutions
ASSUMPTION: This role requires a strong background in campaign management, digital advertising, and client-facing experience. Familiarity with Amazon's Prime Video business lines and global shared services is a plus but not required.
📋 Key Responsibilities
✅ Manage end-to-end sports marketing campaigns, including Sonata promotions, RTN campaigns, newsletters, and match start emails
✅ Build and troubleshoot Sports Tier 1/2/3 collection pages and territory-level partner pages
✅ Oversee Sports Airtable calendar, managing pinning conflicts, and coordinating Outbound Calendar inputs
✅ Open and manage Cross-Site and Spotlight SIMs for campaign execution
✅ Lead the Campaign team as primary POC, including SOP management and escalation support for Live Sports campaigns
✅ Plan work allocation, monitor delivery against SLAs, and maintain quality standards
✅ Provide out-of-hours support and troubleshooting for critical issues
✅ Coordinate team training and development initiatives
✅ Drive process improvements and automation initiatives with tech teams
✅ Conduct performance analysis and implement data-driven solutions
✅ Manage cross-functional relationships and stakeholder communications
✅ Track and report key metrics while maintaining quality standards
✅ Own marketing function goals and metrics
✅ Lead process improvement projects across marketing operations
✅ Implement best practices and innovation initiatives
✅ Support business growth through operational excellence
ASSUMPTION: This role requires strong project management skills, attention to detail, and the ability to work well under pressure. Experience with Amazon's internal tools and processes is a plus but not required.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Business, or a related field
Experience: 2+ years of sales or account management experience and 2+ years of digital advertising and client-facing roles experience
Required Skills:
- Proven experience in campaign management and digital advertising
- Strong analytical and problem-solving skills
- Excellent communication and stakeholder management skills
- Ability to work well under pressure and meet tight deadlines
- Familiarity with Excel and data analysis
Preferred Skills:
- Experience analyzing key open issues and resolution metrics for managed accounts
- Experience in relationship management within technology, start-ups, or SaaS platforms
- Demonstrated experience working with program managers and business teams
- Experience driving process excellence through independent deep dives and continuous improvement initiatives
- Ability to identify blockers, build solutions, and implement global process improvements that reduce SLAs with minimal guidance
ASSUMPTION: Candidates with a strong background in marketing, advertising, or a related field, and experience working in a fast-paced, dynamic environment will be well-suited for this role.
💰 Compensation & Benefits
Salary Range: The salary range for this role is typically between $60,000 and $90,000 per year, depending on experience and qualifications. This estimate is based on industry standards for similar roles in the region.
Benefits:
- Health, dental, and vision insurance
- 401(k) matching
- Paid time off and holidays
- Employee discounts on Amazon products
- Tuition reimbursement
Working Hours: This role requires a flexible schedule, including rotational shifts as per business requirements. The standard workweek is 40 hours, with overtime as needed.
ASSUMPTION: Salary and benefits are competitive with industry standards and may vary based on experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Amazon is a multinational technology company focused on e-commerce, cloud computing, digital streaming, and artificial intelligence. The company is known for its innovative culture and commitment to operational excellence.
Company Size: Amazon is a large company with over 10,000 employees worldwide. This size offers opportunities for career growth and exposure to diverse projects and teams.
Founded: Amazon was founded in 1994 by Jeff Bezos and is headquartered in Seattle, Washington, USA.
Company Description:
- Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
- The company is driven by the excitement of building technologies, inventing products, and providing services that change lives.
- Amazon's mission is to be Earth's most customer-centric company.
Company Specialties:
- E-commerce
- Cloud computing
- Digital streaming
- Artificial intelligence
- Retail
Company Website: Amazon.com
ASSUMPTION: Amazon's large size and diverse business lines offer numerous opportunities for career growth and development.
📊 Role Analysis
Career Level: This role is at the mid-level career stage, with opportunities for growth and advancement within the marketing and advertising field.
Reporting Structure: The Campaign Manager reports directly to the Campaign Operations Manager and works closely with cross-functional teams, including marketing, advertising, and technology teams.
Work Arrangement: This role is on-site, with a flexible schedule that may include rotational shifts as per business requirements.
Growth Opportunities:
- Advancement within the marketing and advertising field
- Expansion into related roles, such as marketing strategy or advertising management
- Opportunities to work on high-impact projects and initiatives
ASSUMPTION: This role offers strong potential for career growth and development within Amazon's marketing and advertising teams.
🌍 Location & Work Environment
Office Type: Amazon's San José, Costa Rica office is a modern, collaborative workspace with on-site amenities and a focus on employee well-being.
Office Location(s): San José, Costa Rica
Geographic Context:
- San José is the capital and largest city of Costa Rica, with a population of over 335,000 people.
- The city is known for its vibrant culture, historic architecture, and natural beauty.
- Costa Rica is a Central American country with a tropical climate and diverse ecosystems.
Work Schedule: The standard workweek is 40 hours, with overtime as needed. This role requires a flexible schedule, including rotational shifts as per business requirements.
ASSUMPTION: San José, Costa Rica offers a dynamic and multicultural work environment, with opportunities for professional growth and development.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening with the hiring manager
- On-site or virtual interview with the hiring team
- Final interview with the director or senior leadership
- Background check and offer extension
Key Assessment Areas:
- Campaign management and digital advertising experience
- Analytical and problem-solving skills
- Communication and stakeholder management skills
- Ability to work well under pressure and meet tight deadlines
- Familiarity with Amazon's internal tools and processes
Application Tips:
- Tailor your resume to highlight relevant campaign management and digital advertising experience
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills and ability to work under pressure
- Research Amazon's company culture and values to demonstrate your fit with the organization
ATS Keywords: Campaign Management, Digital Advertising, Client Facing, Process Improvement, Stakeholder Management, Data Analysis, Marketing Strategy, Operational Excellence
ASSUMPTION: Amazon's application and interview process is designed to assess candidates' skills and cultural fit with the organization.
🛠️ Tools & Technologies
- Amazon's internal campaign management and advertising tools
- Excel and data analysis software
- Project management software (e.g., Asana, JIRA)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams)
ASSUMPTION: Familiarity with Amazon's internal tools and processes is a plus but not required. Candidates should be comfortable learning and using new tools and technologies as needed.
👔 Cultural Fit Considerations
Company Values:
- Customer obsession
- Passion for invention
- Commitment to operational excellence
- Long-term thinking
Work Style:
- Fast-paced and dynamic
- Collaborative and team-oriented
- Focused on innovation and continuous improvement
- Data-driven and analytical
Self-Assessment Questions:
- Do you have a strong customer focus and a passion for driving results?
- Are you comfortable working in a fast-paced, dynamic environment?
- Do you have strong analytical and problem-solving skills?
- Are you able to work well under pressure and meet tight deadlines?
- Do you thrive in a collaborative, team-oriented work environment?
ASSUMPTION: Candidates who align with Amazon's company values and work style will be well-suited for this role.
⚠️ Potential Challenges
- Working rotational shifts as per business requirements
- Managing tight deadlines and high-pressure situations
- Collaborating with cross-functional teams and stakeholders
- Adapting to changes in processes, tools, and technology
ASSUMPTION: These challenges require strong time management, communication, and adaptability skills. Candidates should be comfortable working in a fast-paced, dynamic environment.
📈 Similar Roles Comparison
- Campaign Manager vs. Marketing Manager: Campaign Managers focus on executing campaigns, while Marketing Managers oversee the broader marketing strategy and planning process.
- Digital Advertising vs. Traditional Advertising: This role focuses on digital advertising channels, while traditional advertising roles may include print, TV, radio, and outdoor advertising.
- Amazon vs. Other Tech Companies: Amazon's large size and diverse business lines offer numerous opportunities for career growth and development. However, the company's fast-paced and dynamic work environment may be more intense than other tech companies.
ASSUMPTION: This role offers unique opportunities and challenges compared to similar roles in the industry.
📝 Sample Projects
- Managing a high-profile sports marketing campaign for Amazon Prime Video
- Implementing a new campaign management tool and training the team on its use
- Conducting a deep dive analysis of campaign performance data and identifying opportunities for improvement
ASSUMPTION: These sample projects demonstrate the key responsibilities and required skills for this role.
❓ Key Questions to Ask During Interview
- Can you describe the typical work schedule for this role and how it may vary based on business requirements?
- How does this role collaborate with cross-functional teams, and what are the key stakeholders for this position?
- What are the most challenging aspects of this role, and how does the team support each other in overcoming these challenges?
- What opportunities are there for growth and development within the marketing and advertising field at Amazon?
- How does Amazon support work-life balance for employees in this role?
ASSUMPTION: These questions help candidates better understand the role's requirements, work environment, and opportunities for growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant campaign management and digital advertising experience
- Prepare a cover letter that demonstrates your fit with Amazon's company culture and values
- Prepare for behavioral and situational interview questions that focus on your problem-solving skills and ability to work under pressure
- Research Amazon's company culture and values to demonstrate your fit with the organization
- Follow up with the hiring manager one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
