📌 Core Information
🔹 Job Title: Campaign Manager, Prime Video, Global Shared Services (GSS)
🔹 Company: Amazon
🔹 Location: San José, Costa Rica
🔹 Job Type: On-site
🔹 Category: Marketing & Advertising
🔹 Date Posted: July 28, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing end-to-end sports marketing campaigns for Amazon Prime Video
- Leading and supporting a team of campaign operations associates
- Collaborating with cross-functional teams to drive process improvements and automation
- Analyzing performance data and implementing data-driven solutions
- Working in a dynamic, fast-paced environment with rotational shifts
ASSUMPTION: This role requires strong organizational skills, adaptability, and the ability to thrive in a fast-paced environment with changing priorities.
📋 Key Responsibilities
✅ Manage end-to-end sports marketing campaigns, including Sonata promotions, RTN campaigns, newsletters, and match start emails
✅ Build and troubleshoot Sports Tier 1/2/3 collection pages and territory-level partner pages
✅ Oversee Sports Airtable calendar, managing pinning conflicts, and coordinating Outbound Calendar inputs
✅ Open and manage Cross-Site and Spotlight SIMs for campaign execution
✅ Lead the Campaign team as primary POC, including SOP management and escalation support for Live Sports campaigns
✅ Plan work allocation, monitor delivery against SLAs, and maintain quality standards
✅ Provide out-of-hours support and troubleshooting for critical issues
✅ Coordinate team training and development initiatives
✅ Drive process improvements and automation initiatives with tech teams
✅ Conduct performance analysis and implement data-driven solutions
✅ Manage cross-functional relationships and stakeholder communications
✅ Track and report key metrics while maintaining quality standards
✅ Own marketing function goals and metrics
✅ Lead process improvement projects across marketing operations
✅ Implement best practices and innovation initiatives
✅ Support business growth through operational excellence
ASSUMPTION: This role requires a strong understanding of campaign operations processes, various tools, and hands-on experience in building campaigns and performing quality audits.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Business, or a related field
Experience: 2+ years of sales or account management experience
Required Skills:
- Proven experience in digital advertising and client-facing roles
- Strong analytical and problem-solving skills
- Excellent communication and leadership skills
- Ability to work in a fast-paced, dynamic environment
- Fluency in English
Preferred Skills:
- Experience analyzing key open issues and resolution metrics for managed accounts
- Experience in relationship management within technology, start-ups, or SaaS platforms
- Demonstrated experience working with program managers and business teams
- Experience with Excel and data analysis
- Experience driving process excellence through independent deep dives and continuous improvement initiatives
ASSUMPTION: Candidates with experience in sports marketing or related fields may have an advantage in this role.
💰 Compensation & Benefits
Salary Range: $50,000 - $80,000 per year (Based on industry standards for a Marketing Manager in Costa Rica with 2-5 years of experience)
Benefits:
- Medical, dental, and vision insurance
- 401(k) matching
- Paid time off (vacation, sick, and holidays)
- Maternity and paternity leave
- Employee discounts on Amazon products
Working Hours: Full-time (40 hours per week), with rotational shifts as required by business needs
ASSUMPTION: Salary range is estimated based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: E-commerce and Technology
Company Size: 10,001+ employees (Large enterprise)
Founded: 1994 (Amazon was founded in Bellevue, WA, USA)
Company Description:
- Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence
- Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking
- Amazon's mission is to be Earth's most customer-centric company
Company Specialties:
- E-commerce platform and services
- Cloud computing and storage (Amazon Web Services)
- Digital streaming and entertainment (Amazon Prime Video, Amazon Music, etc.)
- Artificial intelligence and machine learning (Alexa, Amazon Go, etc.)
Company Website: Amazon.com
ASSUMPTION: Working at Amazon offers opportunities for career growth, innovation, and exposure to various aspects of the business.
📊 Role Analysis
Career Level: Mid-level (2-5 years of experience)
Reporting Structure: Reports directly to the Campaign Operations Manager
Work Arrangement: On-site, with rotational shifts as required by business needs
Growth Opportunities:
- Potential career progression to Senior Campaign Manager or other related roles within Amazon's marketing organization
- Opportunities to work on high-impact projects and collaborate with cross-functional teams
- Access to Amazon's learning and development programs, such as Amazon Technical Academy and Amazon Leadership Principles
ASSUMPTION: This role offers opportunities for professional growth and development within Amazon's marketing organization.
🌍 Location & Work Environment
Office Type: On-site (San José, Costa Rica)
Office Location(s): Amazon's Global Shared Services (GSS) office in San José, Costa Rica
Geographic Context:
- San José, Costa Rica, is the capital and largest city of Costa Rica, with a population of approximately 2.1 million people
- The city is known for its vibrant culture, historic architecture, and natural beauty
- San José has a tropical climate, with temperatures ranging from 70°F to 86°F (21°C to 30°C) throughout the year
Work Schedule: Full-time (40 hours per week), with rotational shifts as required by business needs
ASSUMPTION: San José, Costa Rica, offers a dynamic and multicultural work environment, with easy access to urban amenities and natural attractions.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the Recruiting Team
- Behavioral and technical interviews with the Hiring Manager and team members
- Final round interview with the Director or Senior Manager
- Background check and offer extension
Key Assessment Areas:
- Problem-solving skills and analytical thinking
- Communication and leadership skills
- Cultural fit and alignment with Amazon's Leadership Principles
- Domain knowledge in marketing, advertising, or related fields
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare for behavioral and situational interview questions that focus on problem-solving, leadership, and teamwork
- Research Amazon's company culture and values to demonstrate your cultural fit
- Showcase your passion for innovation and customer obsession
ATS Keywords: Campaign Management, Marketing Operations, Sports Marketing, Digital Advertising, Process Improvement, Stakeholder Management, Data Analysis, Amazon Prime Video
ASSUMPTION: The interview process for this role will focus on assessing the candidate's problem-solving skills, leadership potential, and cultural fit with Amazon's values.
🛠️ Tools & Technologies
- Amazon's internal tools and platforms for campaign management and operations
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Airtable for project management and tracking
- Google Analytics for performance analysis
ASSUMPTION: Familiarity with Amazon's internal tools and platforms, as well as relevant software and technologies, will be essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Customer Obsessed
- Ownership
- Invent and Simplify
- Learn and Be Curious
- Hire and Develop the Best
- Insist on the Highest Standards
- Think Big
- Bias for Action
- Frugality
- Earn Trust
Work Style:
- Fast-paced and dynamic environment
- Collaborative and team-oriented culture
- Focus on innovation and continuous improvement
- Results-driven and data-informed decision-making
Self-Assessment Questions:
- How do you demonstrate customer obsession in your daily work?
- Can you provide an example of a time when you drove process excellence through independent deep dives and continuous improvement initiatives?
- How do you handle working in a fast-paced, dynamic environment with changing priorities?
ASSUMPTION: Candidates who align with Amazon's Leadership Principles and demonstrate a strong work ethic, customer focus, and passion for innovation will be well-suited for this role.
⚠️ Potential Challenges
- Working rotational shifts may impact work-life balance
- Managing a team of associates may present unique challenges and require strong leadership skills
- Driving process improvements and automation may require navigating complex systems and stakeholder relationships
- Working in a fast-paced, dynamic environment may be stressful and demanding
ASSUMPTION: Candidates should be aware of the potential challenges and be prepared to adapt and thrive in a fast-paced, dynamic work environment.
📈 Similar Roles Comparison
- Compared to other Campaign Manager roles, this position may require more hands-on campaign management and quality audits
- Amazon's focus on innovation and continuous improvement may present unique opportunities for professional growth and development
- Career path comparison: This role may lead to senior-level positions within Amazon's marketing organization or related fields
ASSUMPTION: Candidates should research similar roles and consider the unique aspects of this position within Amazon's marketing organization.
📝 Sample Projects
- Managing a high-profile sports marketing campaign for a major sporting event
- Implementing a new process for campaign execution and quality assurance, resulting in a 20% improvement in efficiency
- Collaborating with cross-functional teams to develop and launch a new marketing platform, increasing user engagement by 30%
ASSUMPTION: These sample projects demonstrate the range of responsibilities and opportunities for professional growth in this role.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics of the Campaign Operations team?
- How does the Campaign Manager role collaborate with other marketing teams and stakeholders within Amazon?
- What are the most challenging aspects of this role, and how can I best prepare for them?
- What opportunities are there for professional growth and development within this role and Amazon's marketing organization?
- How does Amazon support work-life balance for employees working rotational shifts?
ASSUMPTION: Asking thoughtful and insightful questions demonstrates your interest in the role and commitment to success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare for behavioral and situational interview questions that focus on problem-solving, leadership, and teamwork
- Research Amazon's company culture and values to demonstrate your cultural fit
- Showcase your passion for innovation and customer obsession
- Follow up with the Recruiting Team within one week of submitting your application to confirm receipt and inquire about next steps
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
