A

Campaign Operations Specialist (Seasonal)

Amazon
Full-time
On-site
Costa Rica
πŸ“± Mobile Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Campaign Operations Specialist (Seasonal)

πŸ”Ή Company: Amazon

πŸ”Ή Location: Costa Rica (Remote)

πŸ”Ή Job Type: Seasonal, Remote

πŸ”Ή Category: Advertising & Marketing

πŸ”Ή Date Posted: April 4, 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: Fully Remote

πŸš€ Job Overview

Key aspects of this role include:

  • Managing complex advertising campaigns across multiple teams and platforms
  • Ensuring accurate campaign set-up and completion within service level agreements (SLAs)
  • Troubleshooting campaign issues and providing solutions
  • Communicating campaign status to global partners
  • Driving operational efficiencies and process improvements

ASSUMPTION: This role requires strong project management skills, cross-functional collaboration, and a customer-centric mindset. It is ideal for individuals who thrive in dynamic, fast-paced environments and are passionate about driving advertising campaigns to success.

πŸ“‹ Key Responsibilities

βœ… Manage the accurate set-up of complex advertising campaigns in partnership with Campaign & Creative Managers, Sales, Account Management, and Quality Assurance teams.

βœ… Communicate status of campaign creation to key global partners.

βœ… Triage campaigns daily across multiple team members, ensuring proper bandwidth allocation.

βœ… Manage platform queue success ensuring campaigns are within SLA and accurate.

βœ… Manage the troubleshooting of sometimes complex issues surfaced during the campaign life-cycle.

βœ… Complete the billing and reconciliation lifecycle of each campaign.

ASSUMPTION: This role involves a high degree of multitasking, attention to detail, and the ability to work effectively under pressure. Strong communication and problem-solving skills are essential for success in this position.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field (or equivalent experience)

Experience: 0-2 years of experience in campaign management, advertising operations, or a related role

Required Skills:

  • Project management skills
  • Cross-functional collaboration
  • Strong communication skills
  • Troubleshooting and problem-solving skills
  • Familiarity with advertising platforms and tools

Preferred Skills:

  • Experience with Amazon Advertising platforms
  • Fluency in additional languages

ASSUMPTION: While previous experience in advertising or campaign management is preferred, Amazon values candidates who demonstrate strong transferable skills and a willingness to learn.

πŸ’° Compensation & Benefits

Salary Range: $45,000 - $65,000 USD per year (Based on industry standards for entry-level campaign operations roles in Costa Rica)

Benefits:

  • Health, dental, and vision insurance
  • Retirement savings plan with company match
  • Paid time off and holidays
  • Employee discounts on Amazon products

Working Hours: Full-time, 40 hours per week. This role may require occasional overtime or flexible scheduling to meet campaign deadlines.

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications. Benefits are subject to change and may vary by location.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Amazon operates in the competitive eCommerce and advertising industries, with a focus on innovation, customer obsession, and operational excellence.

Company Size: Amazon is a large corporation with over 10,000 employees, providing ample opportunities for growth and collaboration.

Founded: Amazon was founded in 1994 by Jeff Bezos and has since grown into a global technology and eCommerce leader.

Company Description:

  • Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
  • The company offers a wide range of products and services, including eCommerce, digital content, and advertising solutions.
  • Amazon is committed to sustainability and social responsibility, with initiatives such as Amazon Go, Amazon Fresh, and Amazon Web Services (AWS).

Company Specialties:

  • eCommerce
  • Retail
  • Operations
  • Internet

Company Website: https://www.amazon.com

ASSUMPTION: Amazon's large size and diverse product offerings provide numerous opportunities for career growth and development. The company's focus on innovation and customer-centric approach fosters a dynamic and fast-paced work environment.

πŸ“Š Role Analysis

Career Level: This role is an entry-level or junior position within the advertising operations field.

Reporting Structure: The Campaign Operations Specialist will report directly to the Campaign Operations Manager and work closely with cross-functional teams, including Campaign & Creative Managers, Sales, Account Management, and Quality Assurance.

Work Arrangement: This is a fully remote, seasonal role with an 11-month contract. The work arrangement may require occasional overtime or flexible scheduling to meet campaign deadlines.

Growth Opportunities:

  • Developing expertise in Amazon Advertising platforms and tools
  • Expanding knowledge of the eCommerce and advertising industries
  • Advancing to senior roles within the advertising operations or campaign management fields

ASSUMPTION: This seasonal role provides an excellent opportunity for individuals to gain valuable experience in advertising operations and develop their skills in a dynamic and fast-paced environment.

🌍 Location & Work Environment

Office Type: Remote work environment with no physical office location required.

Office Location(s): Costa Rica (Remote)

Geographic Context:

  • Costa Rica is known for its biodiversity, natural beauty, and stable political environment.
  • The country offers a high quality of life, with access to affordable healthcare and education.
  • Costa Rica has a tropical climate, with warm temperatures year-round.

Work Schedule: Full-time, 40 hours per week. This role may require occasional overtime or flexible scheduling to meet campaign deadlines.

ASSUMPTION: The remote work environment provides flexibility and the opportunity to work from anywhere in Costa Rica. However, candidates should be prepared to work effectively in a remote setting and manage their time and priorities accordingly.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • Technical assessment or case study
  • Final interview with the team

Key Assessment Areas:

  • Problem-solving skills
  • Communication and collaboration abilities
  • Attention to detail and organizational skills
  • Adaptability and resilience in a fast-paced environment

Application Tips:

  • Highlight relevant experience and transferable skills in your resume and cover letter.
  • Demonstrate your understanding of advertising operations and campaign management principles.
  • Showcase your ability to work effectively in a remote, cross-functional team environment.

ATS Keywords: Campaign Operations, Advertising, Project Management, Cross-Functional Collaboration, Troubleshooting, Billing, Reconciliation, Amazon Advertising, Customer Obsession, Operational Excellence

ASSUMPTION: The interview process for this role will focus on assessing the candidate's problem-solving skills, communication abilities, and adaptability in a fast-paced, remote work environment.

πŸ› οΈ Tools & Technologies

  • Amazon Advertising Platforms (e.g., Amazon Marketing Services, Amazon Advertising Platform)
  • Project management tools (e.g., Asana, Trello, Jira)
  • Communication and collaboration tools (e.g., Slack, Microsoft Teams)
  • Spreadsheet software (e.g., Microsoft Excel, Google Sheets)

ASSUMPTION: Familiarity with Amazon Advertising platforms and relevant project management tools is preferred but not required. Candidates should be willing to learn and adapt to new technologies as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer Obsession
  • Passion for Invention
  • Commitment to Operational Excellence
  • Long-Term Thinking

Work Style:

  • Fast-paced and dynamic
  • Collaborative and cross-functional
  • Customer-centric and data-driven
  • Innovative and adaptable

Self-Assessment Questions:

  • Do you thrive in fast-paced, dynamic environments?
  • Are you comfortable working remotely and managing your time effectively?
  • Do you have strong communication and collaboration skills?
  • Are you passionate about driving advertising campaigns to success and ensuring customer satisfaction?

ASSUMPTION: Candidates who align with Amazon's company values and work style are more likely to succeed in this role and contribute to the company's mission and goals.

⚠️ Potential Challenges

  • Managing complex campaigns across multiple teams and platforms
  • Meeting tight deadlines and service level agreements (SLAs)
  • Troubleshooting campaign issues and providing solutions
  • Adapting to a remote work environment and managing time effectively

ASSUMPTION: These challenges can be overcome with strong project management skills, effective communication and collaboration, and a customer-centric mindset.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to other campaign operations or advertising operations positions, but with a focus on Amazon's unique advertising platforms and customer-centric approach.
  • Compared to other entry-level advertising roles, this position offers a competitive salary range and comprehensive benefits package.
  • Career progression in this role may lead to senior positions within advertising operations or campaign management fields.

ASSUMPTION: Candidates should research similar roles and compare the responsibilities, qualifications, and benefits to make an informed decision about their career goals and aspirations.

πŸ“ Sample Projects

  • Managing the launch of a high-profile advertising campaign for a major brand
  • Optimizing campaign performance and reducing costs through process improvements
  • Collaborating with cross-functional teams to develop and implement campaign best practices

ASSUMPTION: These sample projects demonstrate the range of responsibilities and challenges faced by the Campaign Operations Specialist in this role.

❓ Key Questions to Ask During Interview

  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does this role contribute to Amazon's overall mission and goals?
  • What opportunities are there for growth and development within the advertising operations or campaign management fields?
  • How does the team collaborate and communicate effectively in a remote work environment?
  • What are the most challenging aspects of this role, and how can I best prepare for them?

ASSUMPTION: Asking these questions demonstrates the candidate's interest in the role and their commitment to understanding the work environment and expectations.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Customize your resume and cover letter to highlight relevant experience and transferable skills for this role.
  • Prepare for a phone or video screen with the hiring manager, focusing on your problem-solving skills, communication abilities, and adaptability in a fast-paced, remote work environment.
  • Complete a technical assessment or case study, demonstrating your understanding of advertising operations and campaign management principles.
  • Follow up with the hiring manager one week after your final interview to express your interest and reiterate your qualifications for the role.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.