📌 Core Information
🔹 Job Title: Campaign Operations Specialist (Seasonal)
🔹 Company: Amazon
🔹 Location: Virtual (Costa Rica)
🔹 Job Type: Seasonal
🔹 Category: Advertising & Marketing
🔹 Date Posted: April 2, 2025
🔹 Experience Level: Entry-level (0-2 years)
🔹 Remote Status: Fully Remote
🚀 Job Overview
Key aspects of this role include:
- Managing complex advertising campaigns across multiple teams
- Ensuring accurate campaign set-up and timely launches
- Troubleshooting campaign issues and resolving billing discrepancies
- Collaborating cross-functionally with Campaign & Creative Managers, Sales, Account Management, and Quality Assurance teams
ASSUMPTION: This role requires strong project management skills, effective communication, and the ability to work well under pressure in a fast-paced environment.
📋 Key Responsibilities
✅ Manage the accurate set-up of complex advertising campaigns in partnership with cross-functional teams
✅ Communicate campaign creation status to global partners
✅ Triage campaigns daily to ensure proper bandwidth allocation and meet service level agreements (SLAs)
✅ Manage the troubleshooting of complex campaign issues throughout the campaign lifecycle
✅ Complete the billing and reconciliation lifecycle of each campaign
ASSUMPTION: The role involves a high degree of multitasking, prioritization, and attention to detail to ensure campaign success.
🎯 Required Qualifications
Education: Bachelor's degree in Marketing, Advertising, Business, or a related field
Experience: 0-2 years of experience in campaign management, advertising operations, or a related role
Required Skills:
- Strong project management skills
- Effective cross-functional collaboration
- Excellent communication skills
- Proven ability to troubleshoot complex issues
- Strong attention to detail and accuracy
- Fluency in English (Spanish proficiency is a plus)
Preferred Skills:
- Experience with advertising platforms (e.g., Amazon Advertising, Google Ads, Facebook Ads)
- Familiarity with campaign management tools (e.g., Asana, Trello, JIRA)
- Basic knowledge of HTML and CSS
ASSUMPTION: While not explicitly stated, proficiency in Microsoft Office Suite (Excel, Word, PowerPoint) is expected for this role.
💰 Compensation & Benefits
Salary Range: $35,000 - $45,000 USD per year (based on industry standards for entry-level campaign operations roles in Costa Rica)
Benefits:
- Health, dental, and vision insurance
- Retirement savings plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee discounts on Amazon products
Working Hours: Full-time (40 hours/week), with flexible scheduling and the possibility of working overtime during peak periods
ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level campaign operations roles in Costa Rica. Actual compensation may vary based on factors such as experience, skills, and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Amazon operates in the eCommerce and technology sectors, with a focus on online retail, cloud computing, digital streaming, and artificial intelligence
Company Size: Amazon is a large corporation with over 1.3 million employees worldwide, offering a structured and dynamic work environment
Founded: 1994, in Bellevue, Washington, USA
Company Description:
- Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking
- The company focuses on innovation, continuous improvement, and delivering exceptional customer experiences
- Amazon offers a wide range of products and services, including eCommerce, digital content and devices, and cloud computing platforms
Company Specialties:
- E-commerce platform development and management
- Cloud computing services (Amazon Web Services)
- Digital content creation and distribution (Amazon Studios, Amazon Music, Amazon Prime Video)
- Hardware development and manufacturing (Kindle, Fire tablets, Echo devices)
Company Website: Amazon.com
ASSUMPTION: Amazon's size and diverse business segments provide ample opportunities for career growth and development within the company.
📊 Role Analysis
Career Level: Entry-level to mid-level, with opportunities for growth and advancement within the advertising operations team or related departments
Reporting Structure: This role reports directly to the Campaign Operations Manager and works closely with cross-functional teams, including Campaign & Creative Managers, Sales, Account Management, and Quality Assurance teams
Work Arrangement: This is a fully remote, seasonal role with an 11-month contract, offering flexibility and work-life balance
Growth Opportunities:
- Advancement to senior campaign operations roles or related positions within Amazon Advertising
- Transition to other departments, such as sales, account management, or creative services
- Development of leadership and management skills through mentorship and training programs
ASSUMPTION: As a seasonal role, this position may not offer long-term employment prospects. However, it provides an excellent opportunity to gain valuable experience and make a strong impression within the company.
🌍 Location & Work Environment
Office Type: Virtual (fully remote)
Office Location(s): Costa Rica
Geographic Context:
- Costa Rica is known for its stable political environment, high quality of life, and strong focus on environmental conservation
- The country offers a tropical climate, diverse ecosystems, and a rich cultural heritage
- Costa Rica's time zone is Central Standard Time (CST, UTC -6), which may require some flexibility in working hours for candidates in other time zones
Work Schedule: Full-time (40 hours/week), with flexible scheduling and the possibility of working overtime during peak periods
ASSUMPTION: The fully remote nature of this role allows for a high degree of flexibility and work-life balance, while also presenting unique challenges in terms of communication and collaboration with remote team members.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- Technical assessment or case study presentation
- Final interview with the campaign operations team
Key Assessment Areas:
- Problem-solving skills and ability to troubleshoot complex issues
- Project management skills and ability to multitask
- Cross-functional collaboration and communication skills
- Attention to detail and accuracy in campaign set-up and billing processes
Application Tips:
- Highlight relevant experience and skills, such as campaign management, advertising operations, or project management
- Tailor your resume and cover letter to emphasize your fit for this specific role and company
- Prepare for behavioral and situational interview questions that focus on problem-solving, teamwork, and adaptability
ATS Keywords: Campaign management, advertising operations, project management, cross-functional collaboration, troubleshooting, billing, reconciliation, Amazon Advertising, seasonal role
ASSUMPTION: As a large corporation, Amazon may utilize Applicant Tracking Systems (ATS) to screen and rank job applications based on relevant keywords and qualifications.
🛠️ Tools & Technologies
- Amazon Advertising Platform
- Microsoft Office Suite (Excel, Word, PowerPoint)
- Project management tools (e.g., Asana, Trello, JIRA)
- Communication and collaboration tools (e.g., Slack, Microsoft Teams)
ASSUMPTION: Familiarity with Amazon's proprietary advertising platform and relevant project management tools is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Customer obsession
- Ownership
- Invent and simplify
- Learn and be curious
- Hire and develop the best
- Insist on the highest standards
- Think big
- Bias for action
- Frugality
- Earn trust
Work Style:
- Fast-paced and dynamic environment
- Collaborative and cross-functional teamwork
- Focus on innovation, continuous improvement, and delivering exceptional customer experiences
- Data-driven decision-making and a strong emphasis on metrics and analytics
Self-Assessment Questions:
- Do I have a strong passion for customer service and a customer-centric mindset?
- Am I comfortable working in a fast-paced, dynamic environment with a high degree of multitasking and prioritization?
- Do I possess strong problem-solving skills and the ability to troubleshoot complex issues?
- Am I an effective communicator and collaborator, with experience working across multiple teams and departments?
ASSUMPTION: Amazon's company culture emphasizes customer obsession, innovation, and continuous improvement, with a strong focus on metrics and analytics to drive decision-making and success.
⚠️ Potential Challenges
- Managing multiple campaigns simultaneously and meeting service level agreements (SLAs) may be challenging, especially during peak periods
- Troubleshooting complex campaign issues may require working outside of regular business hours to ensure timely resolution
- Effective communication and collaboration with remote team members may present unique challenges in a fully remote work environment
- As a seasonal role, this position may not offer long-term employment prospects, which could impact career growth and stability
ASSUMPTION: While this role presents unique challenges, it also offers valuable experience and opportunities for growth and development within the company.
📈 Similar Roles Comparison
- Compared to other campaign operations roles, this position offers a unique opportunity to gain experience in a fast-paced, dynamic environment with a focus on customer service and innovation
- Amazon's size and diverse business segments provide ample opportunities for career growth and advancement within the company, compared to smaller organizations
- As a seasonal role, this position may offer less job security and long-term prospects compared to permanent, full-time positions
ASSUMPTION: When considering this role, applicants should weigh the potential challenges and benefits of a seasonal position and evaluate their fit within Amazon's company culture and values.
📝 Sample Projects
- Managing the launch of a high-profile, cross-channel advertising campaign for a major brand
- Troubleshooting and resolving billing discrepancies for a large-scale, global advertising campaign
- Optimizing campaign set-up processes and workflows to improve efficiency and accuracy
ASSUMPTION: These sample projects illustrate the diverse and challenging nature of campaign operations roles within Amazon Advertising.
❓ Key Questions to Ask During Interview
- Can you describe the typical campaign lifecycle and the key milestones I would be responsible for managing?
- How does the campaign operations team collaborate with other departments, such as sales, account management, and creative services?
- What tools and technologies are used to manage campaigns, and what training or onboarding resources are available for new hires?
- How does Amazon support the professional development and growth of its campaign operations team members?
- What are the most challenging aspects of this role, and how can I best prepare to succeed in this environment?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this specific role and company
- Prepare for behavioral and situational interview questions that focus on problem-solving, teamwork, and adaptability
- Research Amazon's company culture and values to demonstrate your fit within the organization
- Follow up with the hiring manager within one week of submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
