π Core Information
πΉ Job Title: Campaign Operations Specialist (Seasonal)
πΉ Company: Amazon
πΉ Location: Costa Rica (Virtual)
πΉ Job Type: Seasonal, Remote
πΉ Category: Advertising & Marketing
πΉ Date Posted: April 4, 2025
πΉ Experience Level: 0-2 years
πΉ Remote Status: Fully Remote
π Job Overview
Key aspects of this role include:
- Managing complex advertising campaigns across multiple teams
- Ensuring accurate campaign set-up and timely launches
- Communicating campaign status to global partners
- Troubleshooting campaign issues and completing billing/reconciliation lifecycle
ASSUMPTION: This role requires strong project management skills, cross-functional collaboration, and a passion for driving campaign efficiencies.
π Key Responsibilities
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Manage the accurate set-up of complex advertising campaigns in partnership with Campaign & Creative Managers, Sales, Account Management, and Quality Assurance teams.
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Communicate status of campaign creation to key global partners.
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Triage campaigns daily across multiple team members, ensuring proper bandwidth allocation.
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Manage platform queue success ensuring campaigns are within SLA and accurate.
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Manage the troubleshooting of sometimes complex issues surfaced during the campaign life-cycle.
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Complete the billing and reconciliation lifecycle of each campaign.
ASSUMPTION: This role involves managing multiple campaigns simultaneously, requiring strong organizational skills and attention to detail.
π― Required Qualifications
Education: Bachelor's degree in Marketing, Business, or a related field
Experience: 0-2 years of experience in campaign management, advertising operations, or a related role
Required Skills:
- Project management skills
- Cross-functional collaboration
- Campaign management experience
- Strong communication skills
- Troubleshooting skills
- Billing and reconciliation experience
Preferred Skills:
- Experience with Amazon Advertising platforms
- Fluency in additional languages
ASSUMPTION: While not explicitly stated, proficiency in English is likely required for this role due to the global nature of the campaigns.
π° Compensation & Benefits
Salary Range: $35,000 - $50,000 USD (Estimated, based on industry standards for entry-level campaign operations roles in Costa Rica)
Benefits:
- Health, dental, and vision insurance
- Retirement savings plan with company match
- Paid time off and holidays
- Employee discounts on Amazon products
Working Hours: Full-time, 40 hours per week (Flexible, with some overlap with global teams)
ASSUMPTION: The salary range is an estimate based on industry standards for entry-level campaign operations roles in Costa Rica. Actual compensation may vary based on experience and performance.
π Applicant Insights
π Company Context
Industry: E-commerce & Retail
Company Size: 10,001+ employees (Enterprise)
Founded: 1994 (Amazon was founded in Bellevue, WA, USA)
Company Description:
- Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence
- Amazon's mission is to be "Earth's most customer-centric company"
- Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking
Company Specialties:
- E-commerce
- Retail
- Operations
- Internet
Company Website: Amazon.com
ASSUMPTION: Amazon's size and global presence offer applicants the opportunity to work on large-scale projects and gain exposure to diverse teams and cultures.
π Role Analysis
Career Level: Entry-level to Mid-level (depending on experience)
Reporting Structure: This role reports to the Campaign Operations Manager and works cross-functionally with various teams
Work Arrangement: This is a fully remote, seasonal role with an 11-month contract
Growth Opportunities:
- Potential to transition to a full-time role based on performance
- Opportunities to work on diverse campaigns and gain exposure to various teams
- Possibility to take on more responsibilities and advance within the campaign operations or advertising teams
ASSUMPTION: This seasonal role may provide an entry point into Amazon's advertising teams, with potential for growth and career advancement.
π Location & Work Environment
Office Type: Virtual (This role does not require an on-site presence)
Office Location(s): Costa Rica (Remote)
Geographic Context:
- Costa Rica is known for its biodiversity, eco-tourism, and stable political environment
- The cost of living in Costa Rica is generally lower than in the United States
- Costa Rica has two official languages: Spanish and English
Work Schedule: Full-time, 40 hours per week (Flexible, with some overlap with global teams)
ASSUMPTION: Working remotely from Costa Rica offers applicants the opportunity to experience a different culture and potentially lower cost of living while working for a global company.
πΌ Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video call with a recruiter
- Technical assessment or case study
- Final interview with the hiring manager
Key Assessment Areas:
- Problem-solving skills
- Project management skills
- Cross-functional collaboration
- Communication skills
Application Tips:
- Highlight relevant experience and skills in campaign management, advertising operations, or a related field
- Tailor your resume to emphasize project management, cross-functional collaboration, and troubleshooting skills
- Prepare for behavioral interview questions focusing on problem-solving, teamwork, and adaptability
ATS Keywords: Campaign Management, Advertising Operations, Project Management, Cross-Functional Collaboration, Troubleshooting, Billing, Reconciliation
ASSUMPTION: Amazon's application process may involve multiple rounds of interviews and assessments to evaluate candidates' skills and cultural fit.
π οΈ Tools & Technologies
- Amazon Advertising Platforms (e.g., Amazon Marketing Services, Amazon Advertising Platform)
- Project management tools (e.g., Asana, Trello, JIRA)
- Communication tools (e.g., Slack, Microsoft Teams)
ASSUMPTION: Familiarity with Amazon Advertising platforms and project management tools is likely beneficial for this role.
π Cultural Fit Considerations
Company Values:
- Customer Obsession
- Ownership
- Invent and Simplify
- Learn and Be Curious
- Hire and Develop the Best
- Insist on the Highest Standards
- Think Big
- Bias for Action
- Frugality
- Earn Trust
Work Style:
- Fast-paced and dynamic environment
- Cross-functional collaboration and teamwork
- Focus on customer-centric solutions
Self-Assessment Questions:
- Do you have a strong passion for driving campaign efficiencies and ensuring customer satisfaction?
- Are you comfortable working in a fast-paced, dynamic environment and collaborating with multiple teams?
- Do you possess strong problem-solving skills and the ability to think critically?
ASSUMPTION: Amazon's company culture emphasizes customer obsession, innovation, and operational excellence, with a bias for action and a focus on earning trust.
β οΈ Potential Challenges
- Managing multiple complex campaigns simultaneously may be challenging
- Working with global teams may require flexibility and adaptability to different time zones and cultures
- This is a seasonal role with an 11-month contract, which may not provide long-term job security
- Amazon's fast-paced environment may be overwhelming for some applicants
ASSUMPTION: Applicants should carefully consider their ability to manage multiple campaigns, work with global teams, and thrive in a fast-paced environment before applying for this role.
π Similar Roles Comparison
- This role is similar to other campaign operations or advertising operations positions but may have a stronger focus on project management and cross-functional collaboration
- Amazon's global presence and customer-centric approach set it apart from other companies in the e-commerce and retail industries
- This seasonal role may provide an entry point into Amazon's advertising teams, with potential for growth and career advancement
ASSUMPTION: Applicants should research other campaign operations or advertising operations roles to better understand the unique aspects of this position at Amazon.
π Sample Projects
- Managing the launch of a large-scale, global advertising campaign for a major brand
- Troubleshooting complex campaign issues and ensuring accurate billing and reconciliation
- Collaborating with cross-functional teams to optimize campaign performance and drive customer satisfaction
ASSUMPTION: Applicants should be prepared to discuss their experience with campaign management, troubleshooting, and cross-functional collaboration during the interview process.
β Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare for them?
- How does this seasonal role fit into the broader campaign operations team structure, and what opportunities are there for growth and advancement?
- Can you describe a typical day or week in this role, and how would my time be allocated across different tasks and projects?
- How does Amazon support the professional development and growth of its employees in this role?
- What are the key priorities for this role in the first 30, 60, and 90 days?
ASSUMPTION: Applicants should ask thoughtful questions that demonstrate their interest in the role and commitment to understanding the company's culture and expectations.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience and skills in campaign management, advertising operations, or a related field
- Prepare a cover letter that explains your interest in this role and how your skills and experience make you a strong fit
- If applicable, prepare examples of your campaign management or advertising operations work to showcase your skills and accomplishments
- Follow up with the recruiter or hiring manager within one week of submitting your application to express your continued interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.