π Core Information
πΉ Job Title: Campaign Operations Specialist (Seasonal)
πΉ Company: Amazon
πΉ Location: Costa Rica (Virtual)
πΉ Job Type: Seasonal, Remote
πΉ Category: Advertising & Marketing
πΉ Date Posted: April 2, 2025
πΉ Experience Level: 0-2 years
πΉ Remote Status: Fully Remote
π Job Overview
Key aspects of this role include:
- Managing complex advertising campaign setups in partnership with cross-functional teams.
- Communicating campaign creation status to global partners.
- Triage campaigns daily to ensure proper bandwidth allocation and SLA compliance.
- Troubleshooting campaign issues and completing the billing and reconciliation lifecycle.
ASSUMPTION: This role requires strong project management skills, cross-functional collaboration, and a passion for driving campaign launch efficiencies.
π Key Responsibilities
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Manage the accurate setup of complex advertising campaigns in partnership with Campaign & Creative Managers, Sales, Account Management, and Quality Assurance teams.
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Communicate status of campaign creation to key global partners.
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Triage campaigns daily across multiple team members, ensuring proper bandwidth allocation.
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Manage platform queue success ensuring campaigns are within SLA and accurate.
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Manage the troubleshooting of sometimes complex issues surfaced during the campaign life-cycle.
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Complete the billing and reconciliation lifecycle of each campaign.
ASSUMPTION: This role involves managing multiple campaigns simultaneously, requiring strong organizational skills and attention to detail.
π― Required Qualifications
Education: Bachelor's degree in Marketing, Business, or a related field.
Experience: 0-2 years of experience in campaign management, advertising operations, or a related role.
Required Skills:
- Proven project management skills.
- Strong communication and collaboration skills.
- Experience with campaign management software (e.g., Google Ads, Facebook Ads, etc.).
- Familiarity with billing and reconciliation processes.
- Ability to work independently and manage multiple projects simultaneously.
Preferred Skills:
- Experience with Amazon Advertising Platform (AAP).
- Fluency in additional languages.
ASSUMPTION: While not explicitly stated, proficiency in Microsoft Office Suite and Google Workspace is assumed to be required for this role.
π° Compensation & Benefits
Salary Range: $35,000 - $50,000 USD per year (Estimated based on industry standards for entry-level campaign operations roles in Costa Rica)
Benefits:
- Health, dental, and vision insurance.
- Retirement savings plan with company match.
- Paid time off and holidays.
- Employee discounts on Amazon products.
Working Hours: Full-time (40 hours/week), with flexible scheduling and overtime as needed.
ASSUMPTION: The salary range is estimated based on industry standards for entry-level campaign operations roles in Costa Rica. Actual compensation may vary based on experience, skills, and other factors.
π Applicant Insights
π Company Context
Industry: Amazon operates in the competitive eCommerce and advertising industries, with a focus on innovation and customer obsession.
Company Size: Amazon is a large corporation with over 1.4 million employees worldwide, offering diverse career opportunities and a fast-paced work environment.
Founded: 1994, in Bellevue, Washington, USA. Amazon started as an online bookstore and has since grown into a global technology and eCommerce company.
Company Description:
- Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking.
- The company offers a wide range of products and services, including eCommerce, digital streaming, cloud computing, and artificial intelligence.
- Amazon is known for its innovative culture, encouraging employees to take ownership, think big, and bias towards action.
Company Specialties:
- eCommerce platform and services.
- Digital content and streaming services (Amazon Prime Video, Amazon Music, etc.).
- Cloud computing services (Amazon Web Services).
- Artificial intelligence and machine learning technologies (Alexa, Amazon Go, etc.).
Company Website: https://www.amazon.com
ASSUMPTION: Amazon's large size and diverse offerings provide numerous growth and learning opportunities for employees.
π Role Analysis
Career Level: This role is an entry-level or junior position within the campaign operations field.
Reporting Structure: The Campaign Operations Specialist will report to the Campaign Operations Manager and work closely with cross-functional teams, including sales, account management, and quality assurance.
Work Arrangement: This is a fully remote, seasonal role with an 11-month contract.
Growth Opportunities:
- Developing expertise in campaign management and advertising operations.
- Expanding knowledge of Amazon's advertising platform and services.
- Potential career progression into senior campaign operations roles or related fields, such as account management or sales.
ASSUMPTION: As a seasonal role, this position may not offer long-term employment prospects but can provide valuable experience and skills development.
π Location & Work Environment
Office Type: Virtual (fully remote)
Office Location(s): Costa Rica (Virtual)
Geographic Context:
- Costa Rica is known for its stable political environment, high-quality education, and strong focus on environmental sustainability.
- The country offers a tropical climate, diverse wildlife, and numerous outdoor activities.
- Costa Rica has a growing tech industry, with a focus on software development, digital marketing, and eCommerce.
Work Schedule: Full-time (40 hours/week), with flexible scheduling and overtime as needed.
ASSUMPTION: Working remotely in Costa Rica may require adjusting to different time zones and communicating effectively with global teams.
πΌ Interview & Application Insights
Typical Process:
- Online application submission.
- Phone or video screen with the hiring manager.
- Technical assessment or case study (if applicable).
- Final interview with the team or manager.
Key Assessment Areas:
- Problem-solving skills and ability to manage complex campaigns.
- Communication and collaboration skills, particularly in a remote work environment.
- Understanding of campaign management software and billing processes.
Application Tips:
- Highlight relevant experience and skills in campaign management, advertising operations, or related fields.
- Tailor your resume and cover letter to emphasize your project management, communication, and collaboration skills.
- Demonstrate your familiarity with Amazon's advertising platform and services, if applicable.
ATS Keywords: Campaign Management, Advertising Operations, Project Management, Cross-Functional Collaboration, Billing, Reconciliation, Amazon Advertising Platform (AAP)
ASSUMPTION: As a large corporation, Amazon may use Applicant Tracking Systems (ATS) to filter and rank job applications based on relevant keywords.
π οΈ Tools & Technologies
- Amazon Advertising Platform (AAP)
- Microsoft Office Suite
- Google Workspace
- Campaign management software (e.g., Google Ads, Facebook Ads, etc.)
ASSUMPTION: Familiarity with Amazon's advertising platform and relevant campaign management software is essential for this role.
π Cultural Fit Considerations
Company Values:
- Customer Obsessed
- Ownership
- Invent and Simplify
- Learn and Be Curious
- Hire and Develop the Best
- Insist on the Highest Standards
- Think Big
- Bias Towards Action
- Frugality
Work Style:
- Fast-paced and dynamic work environment.
- Collaborative and cross-functional teams.
- Focus on innovation, continuous learning, and improvement.
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic work environment?
- Are you comfortable working collaboratively with cross-functional teams in a remote setting?
- Do you possess a strong bias towards action and a passion for driving campaign launch efficiencies?
ASSUMPTION: Amazon's company culture emphasizes innovation, customer obsession, and a bias towards action, making it well-suited for individuals who thrive in fast-paced, dynamic environments.
β οΈ Potential Challenges
- Managing multiple complex campaigns simultaneously may be challenging for less experienced candidates.
- Working remotely may require strong self-motivation and time management skills.
- Adjusting to different time zones and communicating effectively with global teams can be challenging.
- The seasonal nature of the role may limit long-term employment prospects.
ASSUMPTION: These challenges can be mitigated by strong organizational skills, effective communication, and a proactive approach to time management.
π Similar Roles Comparison
- Compared to other campaign operations roles, this position may offer less job security due to its seasonal nature.
- Amazon's large size and diverse offerings provide more opportunities for career growth and learning than smaller companies.
- As a seasonal role, this position may not offer the same long-term career progression opportunities as full-time, permanent positions.
ASSUMPTION: When comparing this role to similar positions, consider the company size, job security, and long-term career prospects.
π Sample Projects
- Managing the launch of a large-scale, multi-channel advertising campaign for a major brand.
- Optimizing campaign performance and reducing costs through data analysis and A/B testing.
- Collaborating with cross-functional teams to streamline campaign launch processes and improve efficiency.
ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role, from campaign management and optimization to cross-functional collaboration and process improvement.
β Key Questions to Ask During Interview
- Can you describe a typical day in the life of a Campaign Operations Specialist at Amazon?
- How does this role support the broader advertising operations team and Amazon's advertising business?
- What opportunities are there for growth and development within this role and the broader advertising operations team?
- How does Amazon support work-life balance for remote employees?
- Can you provide an example of a challenging campaign issue and how it was resolved?
ASSUMPTION: These interview questions can help applicants better understand the role, the team, and the company culture, enabling them to make an informed decision about the position.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link.
- Tailor your resume and cover letter to highlight your project management, communication, and collaboration skills, as well as your relevant experience in campaign management or advertising operations.
- Prepare for your interview by researching Amazon's advertising platform and services, as well as the company's culture and values.
- If selected, be prepared to complete a technical assessment or case study, demonstrating your understanding of campaign management software and billing processes.
- Follow up with the hiring manager one week after your final interview to express your continued interest in the position.
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.