π Core Information
πΉ Job Title: Campaign Operations Specialist (Seasonal)
πΉ Company: Amazon
πΉ Location: Costa Rica (Remote)
πΉ Job Type: Seasonal, Remote
πΉ Category: Advertising & Marketing
πΉ Date Posted: April 4, 2025
πΉ Experience Level: 0-2 years
πΉ Remote Status: Fully Remote
π Job Overview
Key aspects of this role include:
- Managing complex advertising campaigns across multiple teams
- Ensuring accurate campaign set-up and timely launches
- Troubleshooting campaign issues and completing billing and reconciliation lifecycle
- Collaborating cross-functionally with various teams, including Sales, Account Management, and Quality Assurance
- Working within Service Level Agreements (SLAs) to maintain campaign queue success
ASSUMPTION: This role requires strong project management skills and the ability to work effectively in a fast-paced, dynamic environment. Successful candidates will have experience in campaign management, cross-functional collaboration, and troubleshooting complex issues.
π Key Responsibilities
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Manage the accurate set-up of complex advertising campaigns in partnership with Campaign & Creative Managers, Sales, Account Management, and Quality Assurance teams.
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Communicate status of campaign creation to key global partners.
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Triage campaigns daily across multiple team members, ensuring proper bandwidth allocation.
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Manage platform queue success ensuring campaigns are within SLA and accurate.
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Manage the troubleshooting of sometimes complex issues surfaced during the campaign life-cycle.
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Complete the billing and reconciliation lifecycle of each campaign.
ASSUMPTION: This role requires strong attention to detail, excellent communication skills, and the ability to work independently and in a team environment.
π― Required Qualifications
Education: Bachelor's degree in Marketing, Business, or a related field
Experience: 0-2 years of experience in campaign management, advertising operations, or a related role
Required Skills:
- Project management skills
- Cross-functional collaboration
- Campaign management experience
- Excellent communication skills
- Troubleshooting skills
- Billing and reconciliation experience
Preferred Skills:
- Experience with advertising platforms (e.g., Amazon Advertising, Google Ads, Facebook Ads)
- Fluency in multiple languages
ASSUMPTION: While not explicitly stated, experience with Amazon Advertising or other advertising platforms would be beneficial for this role.
π° Compensation & Benefits
Salary Range: $45,000 - $60,000 per year (based on industry standards for entry-level campaign operations roles in Costa Rica)
Benefits:
- Health, dental, and vision insurance
- Retirement savings plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee discounts on Amazon products
Working Hours: Full-time, 40 hours per week (with flexible scheduling options)
ASSUMPTION: Salary range is estimated based on industry standards for entry-level campaign operations roles in Costa Rica. Actual compensation may vary based on experience and performance.
π Applicant Insights
π Company Context
Industry: E-commerce & Retail
Company Size: 10,001+ employees (Enterprise-level)
Founded: 1994 (Amazon was founded in Bellevue, WA, USA)
Company Description:
- Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence
- Amazon's mission is to be "Earth's most customer-centric company"
- Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking
Company Specialties:
- E-commerce platform development and management
- Cloud computing services (Amazon Web Services)
- Digital content and devices (Amazon Kindle, Fire TV, etc.)
- Artificial intelligence and machine learning
Company Website: https://www.amazon.com/
ASSUMPTION: Amazon's size and global presence provide numerous opportunities for career growth and development.
π Role Analysis
Career Level: Entry-level to mid-level (depending on experience)
Reporting Structure: This role reports to the Campaign Operations Manager and works cross-functionally with various teams
Work Arrangement: This is a fully remote, seasonal role with an 11-month contract
Growth Opportunities:
- Potential for full-time employment after the seasonal period
- Opportunities to work on high-impact campaigns and learn from experienced team members
- Possibility to transition into other roles within Amazon Advertising or the broader Amazon organization
ASSUMPTION: This role offers a unique opportunity to gain experience in campaign operations and potentially transition into a full-time position within Amazon.
π Location & Work Environment
Office Type: Remote (no physical office location)
Office Location(s): Costa Rica (Virtual)
Geographic Context:
- Costa Rica is known for its biodiversity, beautiful landscapes, and stable political environment
- The cost of living in Costa Rica is generally lower than in the United States
- Costa Rica has a tropical climate with warm weather year-round
Work Schedule: Full-time, 40 hours per week (with flexible scheduling options)
ASSUMPTION: Working remotely from Costa Rica offers a unique opportunity to experience a different culture and work environment while enjoying a lower cost of living.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- Technical assessment or case study
- Final interview with the team
Key Assessment Areas:
- Problem-solving skills
- Communication and collaboration skills
- Attention to detail
- Adaptability and resilience
Application Tips:
- Highlight relevant experience and skills in your resume, focusing on campaign management, cross-functional collaboration, and troubleshooting
- Tailor your cover letter to explain why you are interested in this seasonal role and how it fits into your long-term career goals
- Prepare examples of your problem-solving skills and how you have handled complex campaign issues in the past
ATS Keywords: Campaign Management, Advertising Operations, Project Management, Cross-Functional Collaboration, Troubleshooting, Billing, Reconciliation
ASSUMPTION: Amazon's application process is competitive, and candidates should be prepared to demonstrate their skills and experience throughout the interview process.
π οΈ Tools & Technologies
- Amazon Advertising Platform
- Project management tools (e.g., Asana, Trello, JIRA)
- Communication tools (e.g., Slack, Microsoft Teams)
- Spreadsheet software (e.g., Microsoft Excel, Google Sheets)
ASSUMPTION: Familiarity with Amazon Advertising or other advertising platforms, as well as project management tools, will be beneficial for this role.
π Cultural Fit Considerations
Company Values:
- Customer Obsession
- Ownership
- Invent and Simplify
- Learn and Be Curious
- Hire and Develop the Best
- Insist on the Highest Standards
- Think Big
- Bias for Action
- Frugality
- Earn Trust
Work Style:
- Fast-paced and dynamic environment
- Collaborative and cross-functional teams
- Focus on customer-centric solutions
- Data-driven decision-making
Self-Assessment Questions:
- Do I have strong project management skills and the ability to work effectively in a fast-paced, dynamic environment?
- Am I comfortable working cross-functionally with various teams and communicating campaign status to key global partners?
- Do I have experience troubleshooting complex issues and completing billing and reconciliation lifecycle?
ASSUMPTION: Successful candidates will demonstrate a strong cultural fit with Amazon's values and work style.
β οΈ Potential Challenges
- Managing complex campaigns across multiple teams and time zones
- Meeting Service Level Agreements (SLAs) and maintaining campaign queue success
- Troubleshooting complex issues and completing billing and reconciliation lifecycle
- Adapting to a fully remote work environment and managing time effectively
ASSUMPTION: This role presents unique challenges that require strong project management skills, excellent communication, and the ability to work independently and in a team environment.
π Similar Roles Comparison
- This role is similar to other campaign operations or advertising operations positions, but with a focus on seasonal work and remote collaboration
- Industry-specific context: Amazon Advertising operates at the intersection of advertising and e-commerce, offering advertisers a rich array of media solutions across Amazon's platforms
- Career path comparison: This role can lead to full-time employment within Amazon Advertising or other departments, providing opportunities for career growth and development
ASSUMPTION: This role offers a unique opportunity to gain experience in campaign operations and potentially transition into a full-time position within Amazon.
π Sample Projects
- Managing the launch of a high-profile advertising campaign for a major brand
- Troubleshooting complex campaign issues and ensuring accurate billing and reconciliation
- Collaborating cross-functionally with various teams to optimize campaign performance and meet Service Level Agreements (SLAs)
ASSUMPTION: These sample projects demonstrate the key responsibilities and required skills for this role.
β Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
- How does this seasonal role fit into the broader organization and potential career growth opportunities within Amazon?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does Amazon support work-life balance for remote employees?
- What are the most important qualities and skills for success in this role, and how can I demonstrate them throughout the interview process?
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and provides valuable insights into the work environment and company culture.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience and skills, focusing on campaign management, cross-functional collaboration, and troubleshooting
- Write a cover letter explaining why you are interested in this seasonal role and how it fits into your long-term career goals
- Prepare examples of your problem-solving skills and how you have handled complex campaign issues in the past
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.