A

Campaign Operations Specialist (Seasonal)

Amazon
Full-time
On-site
Costa Rica
πŸ“± Mobile Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Campaign Operations Specialist (Seasonal)

πŸ”Ή Company: Amazon

πŸ”Ή Location: Costa Rica (Remote)

πŸ”Ή Job Type: Seasonal, Remote

πŸ”Ή Category: Advertising & Marketing

πŸ”Ή Date Posted: April 4, 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: Fully Remote

πŸš€ Job Overview

Key aspects of this role include:

  • Managing complex advertising campaigns across multiple teams
  • Ensuring accurate campaign set-up and timely launches
  • Troubleshooting campaign issues and completing billing and reconciliation lifecycle
  • Collaborating cross-functionally with various teams, including Sales, Account Management, and Quality Assurance
  • Working within Service Level Agreements (SLAs) to maintain campaign queue success

ASSUMPTION: This role requires strong project management skills and the ability to work effectively in a fast-paced, dynamic environment. Successful candidates will have experience in campaign management, cross-functional collaboration, and troubleshooting complex issues.

πŸ“‹ Key Responsibilities

βœ… Manage the accurate set-up of complex advertising campaigns in partnership with Campaign & Creative Managers, Sales, Account Management, and Quality Assurance teams.

βœ… Communicate status of campaign creation to key global partners.

βœ… Triage campaigns daily across multiple team members, ensuring proper bandwidth allocation.

βœ… Manage platform queue success ensuring campaigns are within SLA and accurate.

βœ… Manage the troubleshooting of sometimes complex issues surfaced during the campaign life-cycle.

βœ… Complete the billing and reconciliation lifecycle of each campaign.

ASSUMPTION: This role requires strong attention to detail, excellent communication skills, and the ability to work independently and in a team environment.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: 0-2 years of experience in campaign management, advertising operations, or a related role

Required Skills:

  • Project management skills
  • Cross-functional collaboration
  • Campaign management experience
  • Excellent communication skills
  • Troubleshooting skills
  • Billing and reconciliation experience

Preferred Skills:

  • Experience with advertising platforms (e.g., Amazon Advertising, Google Ads, Facebook Ads)
  • Fluency in multiple languages

ASSUMPTION: While not explicitly stated, experience with Amazon Advertising or other advertising platforms would be beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: $45,000 - $60,000 per year (based on industry standards for entry-level campaign operations roles in Costa Rica)

Benefits:

  • Health, dental, and vision insurance
  • Retirement savings plan with company match
  • Paid time off (vacation, sick, and holidays)
  • Employee discounts on Amazon products

Working Hours: Full-time, 40 hours per week (with flexible scheduling options)

ASSUMPTION: Salary range is estimated based on industry standards for entry-level campaign operations roles in Costa Rica. Actual compensation may vary based on experience and performance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: E-commerce & Retail

Company Size: 10,001+ employees (Enterprise-level)

Founded: 1994 (Amazon was founded in Bellevue, WA, USA)

Company Description:

  • Amazon is a multinational technology company that focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence
  • Amazon's mission is to be "Earth's most customer-centric company"
  • Amazon is guided by four principles: customer obsession, passion for invention, commitment to operational excellence, and long-term thinking

Company Specialties:

  • E-commerce platform development and management
  • Cloud computing services (Amazon Web Services)
  • Digital content and devices (Amazon Kindle, Fire TV, etc.)
  • Artificial intelligence and machine learning

Company Website: https://www.amazon.com/

ASSUMPTION: Amazon's size and global presence provide numerous opportunities for career growth and development.

πŸ“Š Role Analysis

Career Level: Entry-level to mid-level (depending on experience)

Reporting Structure: This role reports to the Campaign Operations Manager and works cross-functionally with various teams

Work Arrangement: This is a fully remote, seasonal role with an 11-month contract

Growth Opportunities:

  • Potential for full-time employment after the seasonal period
  • Opportunities to work on high-impact campaigns and learn from experienced team members
  • Possibility to transition into other roles within Amazon Advertising or the broader Amazon organization

ASSUMPTION: This role offers a unique opportunity to gain experience in campaign operations and potentially transition into a full-time position within Amazon.

🌍 Location & Work Environment

Office Type: Remote (no physical office location)

Office Location(s): Costa Rica (Virtual)

Geographic Context:

  • Costa Rica is known for its biodiversity, beautiful landscapes, and stable political environment
  • The cost of living in Costa Rica is generally lower than in the United States
  • Costa Rica has a tropical climate with warm weather year-round

Work Schedule: Full-time, 40 hours per week (with flexible scheduling options)

ASSUMPTION: Working remotely from Costa Rica offers a unique opportunity to experience a different culture and work environment while enjoying a lower cost of living.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • Technical assessment or case study
  • Final interview with the team

Key Assessment Areas:

  • Problem-solving skills
  • Communication and collaboration skills
  • Attention to detail
  • Adaptability and resilience

Application Tips:

  • Highlight relevant experience and skills in your resume, focusing on campaign management, cross-functional collaboration, and troubleshooting
  • Tailor your cover letter to explain why you are interested in this seasonal role and how it fits into your long-term career goals
  • Prepare examples of your problem-solving skills and how you have handled complex campaign issues in the past

ATS Keywords: Campaign Management, Advertising Operations, Project Management, Cross-Functional Collaboration, Troubleshooting, Billing, Reconciliation

ASSUMPTION: Amazon's application process is competitive, and candidates should be prepared to demonstrate their skills and experience throughout the interview process.

πŸ› οΈ Tools & Technologies

  • Amazon Advertising Platform
  • Project management tools (e.g., Asana, Trello, JIRA)
  • Communication tools (e.g., Slack, Microsoft Teams)
  • Spreadsheet software (e.g., Microsoft Excel, Google Sheets)

ASSUMPTION: Familiarity with Amazon Advertising or other advertising platforms, as well as project management tools, will be beneficial for this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Customer Obsession
  • Ownership
  • Invent and Simplify
  • Learn and Be Curious
  • Hire and Develop the Best
  • Insist on the Highest Standards
  • Think Big
  • Bias for Action
  • Frugality
  • Earn Trust

Work Style:

  • Fast-paced and dynamic environment
  • Collaborative and cross-functional teams
  • Focus on customer-centric solutions
  • Data-driven decision-making

Self-Assessment Questions:

  • Do I have strong project management skills and the ability to work effectively in a fast-paced, dynamic environment?
  • Am I comfortable working cross-functionally with various teams and communicating campaign status to key global partners?
  • Do I have experience troubleshooting complex issues and completing billing and reconciliation lifecycle?

ASSUMPTION: Successful candidates will demonstrate a strong cultural fit with Amazon's values and work style.

⚠️ Potential Challenges

  • Managing complex campaigns across multiple teams and time zones
  • Meeting Service Level Agreements (SLAs) and maintaining campaign queue success
  • Troubleshooting complex issues and completing billing and reconciliation lifecycle
  • Adapting to a fully remote work environment and managing time effectively

ASSUMPTION: This role presents unique challenges that require strong project management skills, excellent communication, and the ability to work independently and in a team environment.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to other campaign operations or advertising operations positions, but with a focus on seasonal work and remote collaboration
  • Industry-specific context: Amazon Advertising operates at the intersection of advertising and e-commerce, offering advertisers a rich array of media solutions across Amazon's platforms
  • Career path comparison: This role can lead to full-time employment within Amazon Advertising or other departments, providing opportunities for career growth and development

ASSUMPTION: This role offers a unique opportunity to gain experience in campaign operations and potentially transition into a full-time position within Amazon.

πŸ“ Sample Projects

  • Managing the launch of a high-profile advertising campaign for a major brand
  • Troubleshooting complex campaign issues and ensuring accurate billing and reconciliation
  • Collaborating cross-functionally with various teams to optimize campaign performance and meet Service Level Agreements (SLAs)

ASSUMPTION: These sample projects demonstrate the key responsibilities and required skills for this role.

❓ Key Questions to Ask During Interview

  • What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
  • How does this seasonal role fit into the broader organization and potential career growth opportunities within Amazon?
  • What are the key priorities for this role in the first 30, 60, and 90 days?
  • How does Amazon support work-life balance for remote employees?
  • What are the most important qualities and skills for success in this role, and how can I demonstrate them throughout the interview process?

ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and provides valuable insights into the work environment and company culture.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight relevant experience and skills, focusing on campaign management, cross-functional collaboration, and troubleshooting
  • Write a cover letter explaining why you are interested in this seasonal role and how it fits into your long-term career goals
  • Prepare examples of your problem-solving skills and how you have handled complex campaign issues in the past
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.