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Chapter lead Intelligent Automation – Content Processing

ING
Full-time
On-site
Netherlands
βš™οΈ Marketing Automation

πŸ“Œ Core Information

πŸ”Ή Job Title: Chapter Lead Intelligent Automation – Content Processing

πŸ”Ή Company: ING

πŸ”Ή Location: HBP (Amsterdam - Haarlerbergpark), Netherlands

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Financial Services

πŸ”Ή Date Posted: May 21, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: Hybrid

πŸš€ Job Overview

Key aspects of this role include:

  • Guiding an international team responsible for a global platform
  • Collaborating with business and architecture in the product trinity
  • Enhancing and evolving the platform together with the team
  • Fostering a collaborative environment and coaching team members

ASSUMPTION: This role requires a strong background in software development, hands-on experience, and a collaborative mindset. The ideal candidate will be comfortable working in an international and dynamic environment.

πŸ“‹ Key Responsibilities

βœ… Guide a diverse team consisting of backend engineers, dev-ops/ml-ops engineer(s), and data scientists in a DevOps culture

βœ… Foster a collaborative environment where knowledge sharing, creativity, and continuous learning are at the core

βœ… Design, build, and enhance the application landscape, contributing to improving security, scalability, and resiliency

βœ… Work closely with other chapter leads in the management team of Intelligent Automation

ASSUMPTION: The role involves a mix of technical, leadership, and stakeholder management responsibilities. The ideal candidate will be comfortable balancing these aspects.

🎯 Required Qualifications

Education: Bachelor's degree in Computer Science, Engineering, or a related field

Experience: Proven experience in software development, with at least one of the following languages: Java 11 or above, Python 2 or 3+

Required Skills:

  • Experience with containerization platforms such as Kubernetes or OpenShift
  • Experience with distributed systems/applications
  • Strong architectural skills and the ability to grasp new technical concepts quickly
  • Excellent communication skills and the ability to act as a sparring partner for business, tech, and architecture colleagues
  • Experience working in multidisciplinary teams with a strong focus on fostering a collaborative and open environment
  • Experience in guiding and mentoring colleagues, with a preference for experience in performance management

Preferred Skills:

  • Experience with IT risk practices

ASSUMPTION: While not explicitly stated, experience in the financial services industry or familiarity with banking systems would be beneficial but not required.

πŸ’° Compensation & Benefits

Salary Range: €6,176 - €9,871 per month

Benefits:

  • 24-27 vacation days depending on contract
  • Pension scheme
  • 13th month salary
  • Individual Savings Contribution (BIS), 3.5% of gross annual salary
  • 8% holiday payment
  • Hybrid working arrangement
  • Personal growth and challenging work with endless possibilities
  • An informal working environment with innovative colleagues

Working Hours: Full-time, with a hybrid working arrangement

ASSUMPTION: The salary range provided is based on the information given in the job description. However, the actual salary may vary depending on factors such as the candidate's experience and skills.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Financial Services

Company Size: 501-1,000 employees

Founded: ING Group N.V. was founded in 1991

Company Description:

  • ING Americas offers a full array of wholesale financial products, such as commercial lending, financial markets, and advisory products and services in the U.S. to its corporate and institutional clients.
  • ING is committed to sustainability, integrating it into its purpose, financing, and services.
  • ING Americas operates in the U.S. through ING Financial Holdings Corporation and its subsidiaries, which are part of ING Group N.V.

Company Specialties:

  • Commercial Lending
  • Financial Markets
  • Advisory Services

Company Website: http://www.ingwb.com

ASSUMPTION: ING Americas is a part of ING Group N.V., a global financial institution with operations in approximately 40 countries. The company offers a wide range of financial products and services to both consumers and businesses.

πŸ“Š Role Analysis

Career Level: Mid-level to senior management

Reporting Structure: The chapter lead reports to the management team of Intelligent Automation and works closely with other chapter leads, business stakeholders, and architecture colleagues.

Work Arrangement: Hybrid, with a mix of remote and on-site work

Growth Opportunities:

  • Potential to advance to a more senior leadership role within ING
  • Opportunities to work on high-impact projects and contribute to the company's strategic goals
  • Chance to develop leadership, technical, and soft skills through on-the-job experience and training

ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to develop both personally and professionally within ING.

🌍 Location & Work Environment

Office Type: Hybrid, with a mix of remote and on-site work

Office Location(s): HBP (Amsterdam - Haarlerbergpark), Netherlands

Geographic Context:

  • The Netherlands is a small, densely populated country in Western Europe, known for its flat landscape, tulip fields, and cycling culture.
  • Amsterdam, the capital and largest city in the Netherlands, is a major cultural, economic, and transportation hub.
  • The Haarlerbergpark area is a modern business park located in the southern part of Amsterdam, close to Schiphol Airport.

Work Schedule: Full-time, with a hybrid working arrangement

ASSUMPTION: The hybrid work arrangement allows for a balance between remote work and on-site collaboration, providing flexibility while maintaining a strong team culture.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the hiring manager
  • Technical assessment or case study
  • Final interview with key stakeholders

Key Assessment Areas:

  • Technical skills and expertise
  • Leadership and management abilities
  • Communication and collaboration skills
  • Cultural fit and alignment with ING's values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Be prepared to discuss your experience with containerization platforms, distributed systems, and architectural design
  • Demonstrate your ability to work effectively in a collaborative, international team environment
  • Research ING's company culture and values to show your alignment with the organization

ATS Keywords: Java, Python, Kubernetes, OpenShift, Distributed Systems, IT Risk Practices, Architectural Skills, Communication Skills, Multidisciplinary Teams, Mentoring, Performance Management

ASSUMPTION: ING uses an Applicant Tracking System (ATS) to manage job applications. Including relevant keywords in your resume can help your application get noticed by the system.

πŸ› οΈ Tools & Technologies

  • Java 11 or above
  • Python 2 or 3+
  • Kubernetes or OpenShift
  • Distributed systems/applications

ASSUMPTION: The required tools and technologies for this role are listed in the job description. Familiarity with these technologies is essential for success in this position.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Empowering people to stay a step ahead in life and in business
  • Creating a positive impact on society and the environment
  • Working together with respect and integrity

Work Style:

  • Collaborative and open environment
  • Focus on knowledge sharing, creativity, and continuous learning
  • Hybrid working arrangement, balancing remote work and on-site collaboration

Self-Assessment Questions:

  • Do you thrive in a collaborative, international team environment?
  • Are you comfortable working with a mix of remote and on-site colleagues?
  • Do you have strong leadership and mentoring skills, with a focus on fostering a positive work environment?

ASSUMPTION: ING values a strong cultural fit and looks for candidates who align with the company's mission, values, and work style.

⚠️ Potential Challenges

  • Managing a diverse, international team with varying levels of experience and skills
  • Balancing technical, leadership, and stakeholder management responsibilities
  • Working in a fast-paced, dynamic environment with evolving priorities and deadlines
  • Adapting to a hybrid work arrangement, balancing remote work and on-site collaboration

ASSUMPTION: The role presents unique challenges that require a strong, adaptable leader with excellent communication and collaboration skills.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to other chapter lead or team lead positions in the technology industry, with a focus on guiding and managing teams to deliver technical solutions
  • However, this role is unique in its focus on the financial services industry and the specific technologies and tools required for success
  • Career progression in this role could lead to more senior leadership positions within ING or other financial institutions

ASSUMPTION: While this role shares similarities with other chapter lead or team lead positions, its unique focus on the financial services industry and specific technologies sets it apart.

πŸ“ Sample Projects

  • Leading a team to design, develop, and deploy a new content processing service using Java and Kubernetes
  • Mentoring team members to improve their architectural skills and understanding of distributed systems
  • Collaborating with business stakeholders to define and prioritize the team's backlog, ensuring alignment with the platform's strategic goals

ASSUMPTION: These sample projects illustrate the types of responsibilities and challenges the chapter lead might face in this role.

❓ Key Questions to Ask During Interview

  • Can you describe the team's current projects and priorities, and how this role would contribute to their success?
  • How does the chapter fit into the broader organization, and what are the key stakeholders for this role?
  • What are the most significant challenges facing the team, and how can this role help address them?
  • How does ING support the professional development and growth of its employees, particularly in this role?
  • What is the company's long-term vision for the platform, and how does this role contribute to its achievement?

ASSUMPTION: These questions are designed to help the candidate better understand the role, the team, and the company, enabling them to make an informed decision about their application.

πŸ“Œ Next Steps for Applicants

To apply for this position:

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.