📌 Core Information
🔹 Job Title: Chapter Lead Intelligent Automation – Content Processing
🔹 Company: ING
🔹 Location: HBP (Amsterdam - Haarlerbergpark), Netherlands
🔹 Job Type: Full-Time
🔹 Category: Financial Services
🔹 Date Posted: May 21, 2025
🔹 Experience Level: 5-10 years
🔹 Remote Status: Hybrid
🚀 Job Overview
Key aspects of this role include:
- Guiding an international team responsible for a global platform
- Collaborating with business and architecture in the product trinity
- Enhancing and evolving the platform together with the team
- Fostering a collaborative environment and coaching team members
ASSUMPTION: This role requires a strong background in software development, hands-on experience, and a collaborative mindset. The ideal candidate will be comfortable working in an international and dynamic environment.
📋 Key Responsibilities
✅ Guide a diverse team consisting of backend engineers, dev-ops/ml-ops engineer(s), and data scientists in a DevOps culture
✅ Foster a collaborative environment where knowledge sharing, creativity, and continuous learning are at the core
✅ Design, build, and enhance the application landscape, contributing to improving security, scalability, and resiliency
✅ Work closely with other chapter leads in the management team of Intelligent Automation
ASSUMPTION: The role involves a mix of technical, leadership, and stakeholder management responsibilities. The ideal candidate will be comfortable balancing these aspects.
🎯 Required Qualifications
Education: Bachelor's degree in Computer Science, Engineering, or a related field
Experience: Proven experience in software development, with at least one of the following languages: Java 11 or above, Python 2 or 3+
Required Skills:
- Experience with containerization platforms such as Kubernetes or OpenShift
- Experience with distributed systems/applications
- Strong architectural skills and the ability to grasp new technical concepts quickly
- Excellent communication skills and the ability to act as a sparring partner for business, tech, and architecture colleagues
- Experience working in multidisciplinary teams with a strong focus on fostering a collaborative and open environment
- Experience in guiding and mentoring colleagues, with a preference for experience in performance management
Preferred Skills:
- Experience with IT risk practices
ASSUMPTION: While not explicitly stated, experience in the financial services industry or familiarity with banking systems would be beneficial but not required.
💰 Compensation & Benefits
Salary Range: €6,176 - €9,871 per month
Benefits:
- 24-27 vacation days depending on contract
- Pension scheme
- 13th month salary
- Individual Savings Contribution (BIS), 3.5% of gross annual salary
- 8% holiday payment
- Hybrid working arrangement
- Personal growth and challenging work with endless possibilities
- An informal working environment with innovative colleagues
Working Hours: Full-time, with a hybrid working arrangement
ASSUMPTION: The salary range provided is based on the information given in the job description. However, the actual salary may vary depending on factors such as the candidate's experience and skills.
📌 Applicant Insights
🔍 Company Context
Industry: Financial Services
Company Size: 501-1,000 employees
Founded: ING Group N.V. was founded in 1991
Company Description:
- ING Americas offers a full array of wholesale financial products, such as commercial lending, financial markets, and advisory products and services in the U.S. to its corporate and institutional clients.
- ING is committed to sustainability, integrating it into its purpose, financing, and services.
- ING Americas operates in the U.S. through ING Financial Holdings Corporation and its subsidiaries, which are part of ING Group N.V.
Company Specialties:
- Commercial Lending
- Financial Markets
- Advisory Services
Company Website: http://www.ingwb.com
ASSUMPTION: ING Americas is a part of ING Group N.V., a global financial institution with operations in approximately 40 countries. The company offers a wide range of financial products and services to both consumers and businesses.
📊 Role Analysis
Career Level: Mid-level to senior management
Reporting Structure: The chapter lead reports to the management team of Intelligent Automation and works closely with other chapter leads, business stakeholders, and architecture colleagues.
Work Arrangement: Hybrid, with a mix of remote and on-site work
Growth Opportunities:
- Potential to advance to a more senior leadership role within ING
- Opportunities to work on high-impact projects and contribute to the company's strategic goals
- Chance to develop leadership, technical, and soft skills through on-the-job experience and training
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to develop both personally and professionally within ING.
🌍 Location & Work Environment
Office Type: Hybrid, with a mix of remote and on-site work
Office Location(s): HBP (Amsterdam - Haarlerbergpark), Netherlands
Geographic Context:
- The Netherlands is a small, densely populated country in Western Europe, known for its flat landscape, tulip fields, and cycling culture.
- Amsterdam, the capital and largest city in the Netherlands, is a major cultural, economic, and transportation hub.
- The Haarlerbergpark area is a modern business park located in the southern part of Amsterdam, close to Schiphol Airport.
Work Schedule: Full-time, with a hybrid working arrangement
ASSUMPTION: The hybrid work arrangement allows for a balance between remote work and on-site collaboration, providing flexibility while maintaining a strong team culture.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- Technical assessment or case study
- Final interview with key stakeholders
Key Assessment Areas:
- Technical skills and expertise
- Leadership and management abilities
- Communication and collaboration skills
- Cultural fit and alignment with ING's values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Be prepared to discuss your experience with containerization platforms, distributed systems, and architectural design
- Demonstrate your ability to work effectively in a collaborative, international team environment
- Research ING's company culture and values to show your alignment with the organization
ATS Keywords: Java, Python, Kubernetes, OpenShift, Distributed Systems, IT Risk Practices, Architectural Skills, Communication Skills, Multidisciplinary Teams, Mentoring, Performance Management
ASSUMPTION: ING uses an Applicant Tracking System (ATS) to manage job applications. Including relevant keywords in your resume can help your application get noticed by the system.
🛠️ Tools & Technologies
- Java 11 or above
- Python 2 or 3+
- Kubernetes or OpenShift
- Distributed systems/applications
ASSUMPTION: The required tools and technologies for this role are listed in the job description. Familiarity with these technologies is essential for success in this position.
👔 Cultural Fit Considerations
Company Values:
- Empowering people to stay a step ahead in life and in business
- Creating a positive impact on society and the environment
- Working together with respect and integrity
Work Style:
- Collaborative and open environment
- Focus on knowledge sharing, creativity, and continuous learning
- Hybrid working arrangement, balancing remote work and on-site collaboration
Self-Assessment Questions:
- Do you thrive in a collaborative, international team environment?
- Are you comfortable working with a mix of remote and on-site colleagues?
- Do you have strong leadership and mentoring skills, with a focus on fostering a positive work environment?
ASSUMPTION: ING values a strong cultural fit and looks for candidates who align with the company's mission, values, and work style.
⚠️ Potential Challenges
- Managing a diverse, international team with varying levels of experience and skills
- Balancing technical, leadership, and stakeholder management responsibilities
- Working in a fast-paced, dynamic environment with evolving priorities and deadlines
- Adapting to a hybrid work arrangement, balancing remote work and on-site collaboration
ASSUMPTION: The role presents unique challenges that require a strong, adaptable leader with excellent communication and collaboration skills.
📈 Similar Roles Comparison
- This role is similar to other chapter lead or team lead positions in the technology industry, with a focus on guiding and managing teams to deliver technical solutions
- However, this role is unique in its focus on the financial services industry and the specific technologies and tools required for success
- Career progression in this role could lead to more senior leadership positions within ING or other financial institutions
ASSUMPTION: While this role shares similarities with other chapter lead or team lead positions, its unique focus on the financial services industry and specific technologies sets it apart.
📝 Sample Projects
- Leading a team to design, develop, and deploy a new content processing service using Java and Kubernetes
- Mentoring team members to improve their architectural skills and understanding of distributed systems
- Collaborating with business stakeholders to define and prioritize the team's backlog, ensuring alignment with the platform's strategic goals
ASSUMPTION: These sample projects illustrate the types of responsibilities and challenges the chapter lead might face in this role.
❓ Key Questions to Ask During Interview
- Can you describe the team's current projects and priorities, and how this role would contribute to their success?
- How does the chapter fit into the broader organization, and what are the key stakeholders for this role?
- What are the most significant challenges facing the team, and how can this role help address them?
- How does ING support the professional development and growth of its employees, particularly in this role?
- What is the company's long-term vision for the platform, and how does this role contribute to its achievement?
ASSUMPTION: These questions are designed to help the candidate better understand the role, the team, and the company, enabling them to make an informed decision about their application.
📌 Next Steps for Applicants
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
