Chief of Staff to the VP of Growth

📌 Core Information

🔹 Job Title: Chief of Staff to the VP of Growth

🔹 Company: Spark Car Wash

🔹 Location: Summit, New Jersey

🔹 Job Type: Full-Time

🔹 Category: Retail

🔹 Date Posted: July 17, 2025

🔹 Experience Level: Mid-Level (2-5 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Supporting marketing, HR, and corporate strategy functions
• Driving revenue and headcount growth through mission-critical initiatives
• Working directly with experienced leaders from AEA Investors, Bain & Company, Lidl, Wawa, and CVS
• Gaining exposure to scaling a high-growth, customer-centric business

ASSUMPTION: This role is ideal for a strategic thinker with a strong operational background who thrives in a fast-paced, high-growth environment.

📋 Key Responsibilities

✅ Lead customer engagement initiatives to drive customer LTV

✅ Measure channel-level LTV, ROAS, CAC, metrics to optimize channel efficiency

✅ Share “Voice of Customer” insights to highlight opportunities to improve customer experience

✅ Codify and improve store launch and local engagement playbooks

✅ Own the Monthly Business Plan Review scorecard process

✅ Scale the people development engine across the Corporate and Operations organizations

✅ Create and action against HR KPI dashboards

✅ Create board and investor-level presentations

✅ Lead annual vendor evaluation process and scoping of new vendors as needed

✅ Optimize existing cross-functional corporate processes through SOPs and tool implementation

✅ Flexibility and willingness to engage in all tasks as required by the organization

ASSUMPTION: This role requires a high level of initiative, adaptability, and strong project management skills to juggle multiple concurrent workstreams.

🎯 Required Qualifications

Education: Bachelor’s degree

Experience: 3+ years of relevant experience in a high-level, time-sensitive environment (management consulting, business operations, corporate strategy, other chief of staff role highly preferred)

Required Skills:

• Outstanding interpersonal and communication skills
• Ability to meet tight deadlines and prioritize multiple concurrent workstreams
• Thrives in a fast-paced, often ambiguous, and lean environment
• Ability to work independently
• Strong analytical and organizational skills
• Microsoft Excel / Project Management Tools
• Team player with a “can do” attitude

Preferred Skills:

• Experience in the retail or car wash industry
• Familiarity with the Northeast region

ASSUMPTION: Candidates with experience in management consulting or a similar fast-paced environment will likely excel in this role.

💰 Compensation & Benefits

Salary Range: $80,000 - $120,000 per year (Based on industry standards for mid-level roles in the retail sector with similar responsibilities)

Benefits:

• Annual Bonus
• Equity
• Excellent comprehensive health coverage, including medical, dental, and vision, as well as ancillary benefits
• 401K with contribution match
• 3 weeks paid vacation
• Company laptop
• Branded company gear and free car washes

Working Hours: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM, with flexibility to work additional hours as needed

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Spark Car Wash operates in the retail industry, specifically focusing on express exterior car washes. The company is experiencing strong growth and attracting significant investment in the Northeast region.

Company Size: Spark Car Wash is a small to mid-sized company with 11-50 employees. This size allows for a more intimate work environment and the opportunity to have a significant impact on the company's growth.

Founded: Spark Car Wash was founded in 2021 and has since grown to become a leading express car wash operator in the Northeast.

Company Description:

• Spark Car Wash is a high-growth, institutionally-backed express exterior car wash company serving the Northeast.
• The company is on track to become the largest operator in its market by 2025 and has full pipeline visibility on 40+ stores.
• Spark's success is due to a relentless focus on making car washing an energizing experience for customers and an enriching environment for employees.

Company Specialties:

• Express exterior car washes
• Customer-centric business model
• Aggressive growth and scaling

Company Website: sparkcarwash.com

ASSUMPTION: Spark Car Wash's focus on customer experience and aggressive growth makes it an attractive opportunity for candidates seeking a dynamic and impactful role.

📊 Role Analysis

Career Level: Mid-level (2-5 years of experience)

Reporting Structure: This role reports directly to the Vice President of Growth and works cross-functionally with marketing, HR, and corporate strategy teams.

Work Arrangement: This is an on-site role with the opportunity for occasional remote work, depending on the company's policies and the employee's needs.

Growth Opportunities:

• As the company continues to grow, there will be opportunities for the Chief of Staff to take on additional responsibilities and advance their career within Spark Car Wash.
• The diverse nature of the role allows for the development of skills in various areas, such as marketing, HR, and corporate strategy.

ASSUMPTION: This role offers significant growth potential as the company expands and the Chief of Staff demonstrates their value and takes on additional responsibilities.

🌍 Location & Work Environment

Office Type: Spark Car Wash's headquarters is located in Summit, New Jersey, with additional locations throughout the Northeast.

Office Location(s): 30 Maple St, Suite 2, Summit, New Jersey 07901, US

Geographic Context:

• The Northeast region is experiencing strong economic growth and is home to a large and growing population.
• The region's dense urban areas and suburban communities provide ample opportunities for car wash services.
• The Northeast is also a whitespace-rich region for express car washes, allowing Spark Car Wash to expand its footprint and capture market share.

Work Schedule: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM, with flexibility to work additional hours as needed

ASSUMPTION: The Northeast region's strong economic growth and whitespace-rich market for express car washes make it an attractive location for Spark Car Wash's continued expansion.

💼 Interview & Application Insights

Typical Process:

• Online application and resume submission
• Phone or video screen with the HR team
• In-depth interview with the Vice President of Growth and other key stakeholders
• Final interview with the CEO or another senior leader
• Background check and offer extension

Key Assessment Areas:

• Problem-solving skills and strategic thinking
• Communication and interpersonal skills
• Adaptability and flexibility in a fast-paced environment
• Alignment with Spark Car Wash's mission and values

Application Tips:

• Highlight relevant experience in management consulting, business operations, or corporate strategy
• Demonstrate strong analytical and organizational skills through examples in your resume
• Tailor your cover letter to emphasize your fit with Spark Car Wash's mission and values
• Prepare for behavioral interview questions that assess your problem-solving skills, adaptability, and communication skills

ATS Keywords: Chief of Staff, VP of Growth, Marketing, HR, Corporate Strategy, Customer Engagement, Data Analysis, Project Management, Express Car Wash, Retail, Northeast

ASSUMPTION: Spark Car Wash's interview process is designed to assess candidates' strategic thinking, adaptability, and cultural fit, as these are critical skills for success in this role.

🛠️ Tools & Technologies

• Microsoft Excel
• Project Management Tools (e.g., Asana, Trello, Microsoft Project)
• Data Analysis Tools (e.g., Google Analytics, Tableau)
• Presentation Software (e.g., PowerPoint, Google Slides)

ASSUMPTION: The tools and technologies required for this role are standard for business operations and corporate strategy functions. Candidates should be comfortable using these tools and willing to learn new ones as needed.

👔 Cultural Fit Considerations

Company Values:

• Customer-centric
• Agile and adaptable
• Data-driven
• Collaborative
• Growth-oriented

Work Style:

• Fast-paced and dynamic
• Results-driven and accountable
• Team-oriented and collaborative
• Adaptable and flexible

Self-Assessment Questions:

• Do you thrive in a fast-paced, often ambiguous environment?
• Are you comfortable working independently and taking initiative?
• Do you have strong analytical and organizational skills?
• Are you a team player with a “can do” attitude?

ASSUMPTION: Spark Car Wash values candidates who are adaptable, data-driven, and customer-centric, with a strong work ethic and a collaborative mindset.

⚠️ Potential Challenges

• The fast-paced and often ambiguous nature of the role may be challenging for candidates who prefer a more structured work environment.
• The role requires strong analytical and organizational skills, as well as the ability to juggle multiple concurrent workstreams.
• The company is experiencing rapid growth, which may result in a dynamic and sometimes chaotic work environment.
• The role may require occasional travel to Spark Car Wash's various locations throughout the Northeast.

ASSUMPTION: These challenges are inherent to the high-growth, fast-paced nature of Spark Car Wash and the Chief of Staff role. Candidates who are adaptable, resilient, and thrive in dynamic environments will be well-suited to this position.

📈 Similar Roles Comparison

• Chief of Staff roles in other industries may have a more narrow focus on supporting a specific executive or function, whereas this role is broader in scope and more cross-functional.
• Management consulting roles may offer similar exposure to diverse industries and business models, but may not provide the same level of ownership and impact as this role.
• This role offers significant growth potential as the company expands and the Chief of Staff demonstrates their value and takes on additional responsibilities.

ASSUMPTION: This role is unique in its breadth and impact, offering candidates the opportunity to work cross-functionally and drive growth in a high-growth industry.

📝 Sample Projects

• Developing and implementing a customer engagement strategy to drive customer LTV
• Analyzing channel-level LTV, ROAS, CAC, metrics to optimize channel efficiency
• Creating board and investor-level presentations to communicate Spark Car Wash's growth and performance
• Optimizing existing cross-functional corporate processes through SOPs and tool implementation

ASSUMPTION: These sample projects are representative of the diverse and impactful nature of the Chief of Staff role at Spark Car Wash.

❓ Key Questions to Ask During Interview

• How does this role fit into Spark Car Wash's overall growth strategy?
• What are the most pressing challenges facing the company, and how can this role help address them?
• How does Spark Car Wash support the professional development and growth of its employees?
• What is the company's approach to data-driven decision-making, and how can this role contribute to that process?
• How does Spark Car Wash foster a customer-centric culture, and how can this role help reinforce that focus?

ASSUMPTION: These questions are designed to assess the company's growth strategy, culture, and approach to data-driven decision-making, as well as the fit of the role within the organization.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your relevant experience in management consulting, business operations, or corporate strategy
• Write a cover letter that demonstrates your fit with Spark Car Wash's mission and values
• Prepare for behavioral interview questions that assess your problem-solving skills, adaptability, and communication skills
• Follow up with the HR team one week after submitting your application to confirm receipt and express your interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.