Client Sales & Marketing Associate I
Conduent do Brasil Serviços de Call Center Ltda.
Full-time
On-site
Brazil
**📌 Core Information**
- **Job Title:** Client Sales & Marketing Associate I
- **Company:** Conduent do Brasil Serviços de Call Center Ltda.
- **Location:** São Paulo, Brazil
- **Job Type:** Full-Time
- **Category:** Sales & Marketing
- **Date Posted:** April 20, 2025
- **Experience Level:** Entry-Level (0-2 years)
**🚀 Job Overview**
Key aspects of this role include:
- Executing inbound and outbound sales marketing activities under supervision.
- Identifying customer requirements and matching them with product or service offerings.
- Providing customers with appropriate product and service information, including legal information and processes.
- Gathering necessary information to update the database.
- Performing other duties as assigned.
**ASSUMPTION:** This role is ideal for recent graduates or early-career professionals seeking to gain experience in sales and marketing within a corporate environment.
**📋 Key Responsibilities**
- **Sales & Marketing:** Execute inbound and outbound sales marketing activities using established guidelines and under supervision.
- **Customer Service:** Identify customer requirements and match them with product or service offerings.
- **Information Management:** Gather and update customer information in the database.
- **Other Duties:** Perform additional tasks as assigned by the supervisor.
**ASSUMPTION:** The role involves a high degree of supervision and following established procedures, making it suitable for individuals new to the workforce or the industry.
**🎯 Required Qualifications**
- **Education:** High school diploma or equivalent. Relevant college degree preferred.
- **Experience:** Less than 2 years of experience in sales, marketing, or a related field.
- **Required Skills:**
- Strong communication skills, both verbal and written.
- Excellent customer service skills.
- Proficiency in using computers and software applications.
- Basic data organization and coordination skills.
- **Preferred Skills:**
- Bilingual or multilingual proficiency.
- Experience with CRM software.
- Knowledge of the local market and customer base.
**ASSUMPTION:** While a relevant college degree is preferred, the company may consider candidates with equivalent experience and strong interpersonal skills.
**💰 Compensation & Benefits**
- **Salary Range:** The salary range for this role in São Paulo, Brazil, is approximately R$2,500 - R$3,500 per month (based on market research and industry standards for entry-level sales and marketing roles).
- **Benefits:**
- Competitive benefits package, including health insurance and retirement plans.
- Opportunities for professional development and growth.
- A dynamic and inclusive work environment.
- **Working Hours:** Full-time position with standard business hours (Monday to Friday, 9:00 AM to 6:00 PM), with flexibility for remote work as needed.
**ASSUMPTION:** The salary range provided is an estimate based on market research and may vary depending on the candidate's qualifications and experience.
**📌 Applicant Insights**
**🔍 Company Context**
- **Industry:** Conduent operates in the IT Services and IT Consulting industry, focusing on delivering digital business solutions and services to commercial, government, and transportation clients.
- **Company Size:** Conduent is a large company with over 10,000 employees worldwide, providing ample opportunities for career growth and development.
- **Founded:** Conduent was founded in 2017, following the spin-off from Xerox Corporation.
- **Company Description:** Conduent delivers digital business solutions and services, leveraging advanced technologies such as cloud computing, artificial intelligence, and machine learning to drive progress in every process for its clients. The company empowers millions of employees through HR services, processes billions of dollars in government payments, and enables billions of customer service interactions annually.
- **Company Specialties:** Business process solutions, healthcare, payments and eligibility, transportation, customer experience management, and human capital solutions.
**📊 Role Analysis**
- **Career Level:** This is an entry-level position, ideal for recent graduates or early-career professionals.
- **Reporting Structure:** The role reports directly to the Sales & Marketing Supervisor.
- **Work Arrangement:** The role is primarily on-site, with flexibility for remote work as needed.
- **Growth Opportunities:** Successful performance in this role may lead to opportunities for career advancement within the sales and marketing department or other areas of the business.
**ASSUMPTION:** The role's primary focus is on providing exceptional customer service and executing sales marketing activities, with opportunities for growth and development as the candidate gains experience and demonstrates proficiency.
**🌍 Location & Work Environment**
- **Office Type:** The role is based in a corporate office environment in São Paulo, Brazil.
- **Office Location(s):** The primary office is located at Avenida Maria Coelho Aguiar, 215, São Paulo, SP 05805-000, Brazil.
- **Geographic Context:** São Paulo is the largest city in Brazil and the Americas, offering a dynamic and multicultural work environment.
- **Work Schedule:** The role follows a standard business hours schedule, Monday to Friday, from 9:00 AM to 6:00 PM, with flexibility for remote work as needed.
**ASSUMPTION:** The role's work environment is fast-paced and dynamic, with a strong focus on customer service and sales performance.
**💼 Interview & Application Insights**
- **Typical Process:** The application process involves submitting a resume and cover letter, followed by phone or video screening, and in-person or virtual interviews with the hiring manager and team members.
- **Key Assessment Areas:** Candidates will be assessed on their communication skills, customer service skills, and problem-solving abilities.
- **Application Tips:**
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role.
- Be prepared to discuss your customer service and sales experiences, as well as your understanding of the local market and customer base.
- Research Conduent's business and industry to demonstrate your interest and enthusiasm for the role.
**ASSUMPTION:** The interview process is designed to evaluate candidates' fit for the role and the company's culture, with a focus on customer service and sales skills.
**🛠️ Tools & Technologies**
- CRM software (e.g., Salesforce, HubSpot)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Customer service software (e.g., Zendesk, Freshdesk)
- Telephone and email communication tools
**ASSUMPTION:** The role requires proficiency in using various software applications and tools to manage customer interactions and sales activities.
**👔 Cultural Fit Considerations**
- **Company Values:** Conduent values integrity, respect, accountability, and teamwork. The company fosters a culture of diversity, inclusion, and collaboration.
- **Work Style:** The role requires a customer-focused, results-driven, and team-oriented work style. Successful candidates will be able to thrive in a fast-paced, dynamic environment and maintain a strong focus on customer service and sales performance.
- **Self-Assessment Questions:**
- How do you handle challenging customer interactions, and can you provide an example?
- How do you stay organized and manage your time effectively when juggling multiple tasks and priorities?
- How do you contribute to a positive and inclusive work environment?
**ASSUMPTION:** Candidates who align with Conduent's values and work style, and can demonstrate strong customer service and sales skills, will be well-suited for this role.
**⚠️ Potential Challenges**
- The role may involve working with a high volume of customer inquiries and sales activities, which can be demanding and stressful at times.
- The work environment may be fast-paced and dynamic, requiring adaptability and resilience.
- The role may require working with tight deadlines and performance metrics, which can be challenging for some individuals.
**ASSUMPTION:** Candidates who can thrive in a fast-paced, dynamic environment and maintain a strong focus on customer service and sales performance will be well-suited for this role.
**📈 Similar Roles Comparison**
- **Sales Representative:** This role is similar to a sales representative position, but with a greater emphasis on customer service and a lower level of autonomy.
- **Customer Service Representative:** This role shares similarities with a customer service representative position, but with a greater focus on sales and marketing activities.
- **Entry-Level Marketing Coordinator:** This role is similar to an entry-level marketing coordinator position, but with a greater emphasis on customer service and sales activities.
**ASSUMPTION:** The role of Client Sales & Marketing Associate I is unique in its blend of customer service, sales, and marketing responsibilities, requiring a specific skill set and work style.
**📝 Sample Projects**
- Developing and executing a targeted marketing campaign to promote a new product or service offering.
- Collaborating with the sales team to identify and pursue new business opportunities within the local market.
- Conducting customer satisfaction surveys and analyzing the results to improve sales and marketing strategies.
- Assisting with the planning and execution of company events, such as trade shows or customer appreciation events.
**ASSUMPTION:** The role offers a diverse range of projects and initiatives, providing opportunities for professional growth and development.
**❓ Key Questions to Ask During Interview**
- What are the most challenging aspects of the role, and how can I best prepare to succeed in them?
- How does the company support the professional development and growth of its employees?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does the company measure and evaluate the performance of this role?
- What are the opportunities for career advancement within the sales and marketing department or other areas of the business?
**ASSUMPTION:** Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to success.
**📌 Next Steps for Applicants**
To apply for this position:
- Submit your application through this link: [Application URL]
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role.
- Prepare for your interview by researching Conduent's business and industry, and practicing your customer service and sales skills.
- Follow up with the hiring manager after your interview to express your appreciation and reiterate your interest in the role.
- If you are offered the position, be prepared to discuss your availability and start date.
**⚠️ Disclaimer:** This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
- **Job Title:** Client Sales & Marketing Associate I
- **Company:** Conduent do Brasil Serviços de Call Center Ltda.
- **Location:** São Paulo, Brazil
- **Job Type:** Full-Time
- **Category:** Sales & Marketing
- **Date Posted:** April 20, 2025
- **Experience Level:** Entry-Level (0-2 years)
**🚀 Job Overview**
Key aspects of this role include:
- Executing inbound and outbound sales marketing activities under supervision.
- Identifying customer requirements and matching them with product or service offerings.
- Providing customers with appropriate product and service information, including legal information and processes.
- Gathering necessary information to update the database.
- Performing other duties as assigned.
**ASSUMPTION:** This role is ideal for recent graduates or early-career professionals seeking to gain experience in sales and marketing within a corporate environment.
**📋 Key Responsibilities**
- **Sales & Marketing:** Execute inbound and outbound sales marketing activities using established guidelines and under supervision.
- **Customer Service:** Identify customer requirements and match them with product or service offerings.
- **Information Management:** Gather and update customer information in the database.
- **Other Duties:** Perform additional tasks as assigned by the supervisor.
**ASSUMPTION:** The role involves a high degree of supervision and following established procedures, making it suitable for individuals new to the workforce or the industry.
**🎯 Required Qualifications**
- **Education:** High school diploma or equivalent. Relevant college degree preferred.
- **Experience:** Less than 2 years of experience in sales, marketing, or a related field.
- **Required Skills:**
- Strong communication skills, both verbal and written.
- Excellent customer service skills.
- Proficiency in using computers and software applications.
- Basic data organization and coordination skills.
- **Preferred Skills:**
- Bilingual or multilingual proficiency.
- Experience with CRM software.
- Knowledge of the local market and customer base.
**ASSUMPTION:** While a relevant college degree is preferred, the company may consider candidates with equivalent experience and strong interpersonal skills.
**💰 Compensation & Benefits**
- **Salary Range:** The salary range for this role in São Paulo, Brazil, is approximately R$2,500 - R$3,500 per month (based on market research and industry standards for entry-level sales and marketing roles).
- **Benefits:**
- Competitive benefits package, including health insurance and retirement plans.
- Opportunities for professional development and growth.
- A dynamic and inclusive work environment.
- **Working Hours:** Full-time position with standard business hours (Monday to Friday, 9:00 AM to 6:00 PM), with flexibility for remote work as needed.
**ASSUMPTION:** The salary range provided is an estimate based on market research and may vary depending on the candidate's qualifications and experience.
**📌 Applicant Insights**
**🔍 Company Context**
- **Industry:** Conduent operates in the IT Services and IT Consulting industry, focusing on delivering digital business solutions and services to commercial, government, and transportation clients.
- **Company Size:** Conduent is a large company with over 10,000 employees worldwide, providing ample opportunities for career growth and development.
- **Founded:** Conduent was founded in 2017, following the spin-off from Xerox Corporation.
- **Company Description:** Conduent delivers digital business solutions and services, leveraging advanced technologies such as cloud computing, artificial intelligence, and machine learning to drive progress in every process for its clients. The company empowers millions of employees through HR services, processes billions of dollars in government payments, and enables billions of customer service interactions annually.
- **Company Specialties:** Business process solutions, healthcare, payments and eligibility, transportation, customer experience management, and human capital solutions.
**📊 Role Analysis**
- **Career Level:** This is an entry-level position, ideal for recent graduates or early-career professionals.
- **Reporting Structure:** The role reports directly to the Sales & Marketing Supervisor.
- **Work Arrangement:** The role is primarily on-site, with flexibility for remote work as needed.
- **Growth Opportunities:** Successful performance in this role may lead to opportunities for career advancement within the sales and marketing department or other areas of the business.
**ASSUMPTION:** The role's primary focus is on providing exceptional customer service and executing sales marketing activities, with opportunities for growth and development as the candidate gains experience and demonstrates proficiency.
**🌍 Location & Work Environment**
- **Office Type:** The role is based in a corporate office environment in São Paulo, Brazil.
- **Office Location(s):** The primary office is located at Avenida Maria Coelho Aguiar, 215, São Paulo, SP 05805-000, Brazil.
- **Geographic Context:** São Paulo is the largest city in Brazil and the Americas, offering a dynamic and multicultural work environment.
- **Work Schedule:** The role follows a standard business hours schedule, Monday to Friday, from 9:00 AM to 6:00 PM, with flexibility for remote work as needed.
**ASSUMPTION:** The role's work environment is fast-paced and dynamic, with a strong focus on customer service and sales performance.
**💼 Interview & Application Insights**
- **Typical Process:** The application process involves submitting a resume and cover letter, followed by phone or video screening, and in-person or virtual interviews with the hiring manager and team members.
- **Key Assessment Areas:** Candidates will be assessed on their communication skills, customer service skills, and problem-solving abilities.
- **Application Tips:**
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role.
- Be prepared to discuss your customer service and sales experiences, as well as your understanding of the local market and customer base.
- Research Conduent's business and industry to demonstrate your interest and enthusiasm for the role.
**ASSUMPTION:** The interview process is designed to evaluate candidates' fit for the role and the company's culture, with a focus on customer service and sales skills.
**🛠️ Tools & Technologies**
- CRM software (e.g., Salesforce, HubSpot)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Customer service software (e.g., Zendesk, Freshdesk)
- Telephone and email communication tools
**ASSUMPTION:** The role requires proficiency in using various software applications and tools to manage customer interactions and sales activities.
**👔 Cultural Fit Considerations**
- **Company Values:** Conduent values integrity, respect, accountability, and teamwork. The company fosters a culture of diversity, inclusion, and collaboration.
- **Work Style:** The role requires a customer-focused, results-driven, and team-oriented work style. Successful candidates will be able to thrive in a fast-paced, dynamic environment and maintain a strong focus on customer service and sales performance.
- **Self-Assessment Questions:**
- How do you handle challenging customer interactions, and can you provide an example?
- How do you stay organized and manage your time effectively when juggling multiple tasks and priorities?
- How do you contribute to a positive and inclusive work environment?
**ASSUMPTION:** Candidates who align with Conduent's values and work style, and can demonstrate strong customer service and sales skills, will be well-suited for this role.
**⚠️ Potential Challenges**
- The role may involve working with a high volume of customer inquiries and sales activities, which can be demanding and stressful at times.
- The work environment may be fast-paced and dynamic, requiring adaptability and resilience.
- The role may require working with tight deadlines and performance metrics, which can be challenging for some individuals.
**ASSUMPTION:** Candidates who can thrive in a fast-paced, dynamic environment and maintain a strong focus on customer service and sales performance will be well-suited for this role.
**📈 Similar Roles Comparison**
- **Sales Representative:** This role is similar to a sales representative position, but with a greater emphasis on customer service and a lower level of autonomy.
- **Customer Service Representative:** This role shares similarities with a customer service representative position, but with a greater focus on sales and marketing activities.
- **Entry-Level Marketing Coordinator:** This role is similar to an entry-level marketing coordinator position, but with a greater emphasis on customer service and sales activities.
**ASSUMPTION:** The role of Client Sales & Marketing Associate I is unique in its blend of customer service, sales, and marketing responsibilities, requiring a specific skill set and work style.
**📝 Sample Projects**
- Developing and executing a targeted marketing campaign to promote a new product or service offering.
- Collaborating with the sales team to identify and pursue new business opportunities within the local market.
- Conducting customer satisfaction surveys and analyzing the results to improve sales and marketing strategies.
- Assisting with the planning and execution of company events, such as trade shows or customer appreciation events.
**ASSUMPTION:** The role offers a diverse range of projects and initiatives, providing opportunities for professional growth and development.
**❓ Key Questions to Ask During Interview**
- What are the most challenging aspects of the role, and how can I best prepare to succeed in them?
- How does the company support the professional development and growth of its employees?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does the company measure and evaluate the performance of this role?
- What are the opportunities for career advancement within the sales and marketing department or other areas of the business?
**ASSUMPTION:** Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to success.
**📌 Next Steps for Applicants**
To apply for this position:
- Submit your application through this link: [Application URL]
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role.
- Prepare for your interview by researching Conduent's business and industry, and practicing your customer service and sales skills.
- Follow up with the hiring manager after your interview to express your appreciation and reiterate your interest in the role.
- If you are offered the position, be prepared to discuss your availability and start date.
**⚠️ Disclaimer:** This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.