π Core Information
πΉ Job Title: Communications Analyst - Journeyman
πΉ Company: CACI
πΉ Location: Doral, Florida, United States
πΉ Job Type: Full-Time
πΉ Category: Information Technology
πΉ Date Posted: May 8, 2025
πΉ Experience Level: 5-10 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Overseeing and optimizing communication processes in alignment with ITIL best practices
- Ensuring efficient implementation of changes across USSOUTHCOM Cyber Information Technology Enterprise Services (SCITES)
- Analyzing communication systems and networks to assess performance and efficiency
- Assisting in troubleshooting complex communication issues
- Developing and implementing communication strategies to improve organizational effectiveness
ASSUMPTION: This role requires a high level of expertise and experience in communication systems and processes, as well as a strong understanding of ITIL best practices.
π Key Responsibilities
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Analyze communication systems and networks to assess performance and efficiency, supporting USSOUTHCOM SCITES 2 communication services
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Assist in troubleshooting complex communication issues, ensuring terrestrial and non-terrestrial mission-critical reliability and performance for military and commercial communications equipment
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Develop and implement communication strategies to improve organizational effectiveness
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Monitor and evaluate the effectiveness of communication channels and tools
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Gather and analyze data on communication patterns and user behavior
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Prepare detailed reports and presentations on communication analysis findings and recommend improvements to existing communication systems and processes
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Collaborate with IT teams to integrate new communication technologies
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Conduct user surveys and interviews to gather feedback on communication tools
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Provide training and support to staff on using communication systems effectively
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Coordinate with vendors and service providers for potential communication solutions
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Provide technical support for video conferencing, VoIP, and other communication technologies
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Operate with appreciable latitude in developing methodology and presenting solutions to problems
ASSUMPTION: This role requires a high degree of independence and autonomy in developing and implementing communication strategies and solutions.
π― Required Qualifications
Education: Bachelorβs degree in information technology, Computer Science, or related field
Experience: 5+ years of experience in communication systems and processes
Required Skills:
- Expertise on multiple complex work assignments
- Strong analytical and problem-solving skills
- Experience with change management tools and ITSM platforms (ServiceNow)
Preferred Skills:
- Experience in a large, distributed IT enterprise
- Knowledge of DevOps practices and principles
ASSUMPTION: While a Bachelor's degree is required, relevant work experience and certifications may be considered equivalent.
π° Compensation & Benefits
Salary Range: $68,400 - $143,700 (Based on experience and location)
Benefits:
- Healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits
Working Hours: Full-time (40 hours per week)
ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels. Actual compensation may vary.
π Applicant Insights
π Company Context
Industry: IT Services and IT Consulting
Company Size: 10,001+ employees (Large enterprise)
Founded: 1962 (Over 60 years of experience)
Company Description:
- CACI International Inc (NYSE: CACI) is a national security company delivering expertise and technology to meet customersβ greatest challenges in national security
- Recognized as a Fortune World's Most Admired Company, CACI is a member of the Fortune 1000 Largest Companies, the Russell 1000 Index, and the S&P MidCap 400 Index
- CACI is an Equal Opportunity Employer, committed to diversity, equity, and inclusion
Company Specialties:
- IT, Intel, Government, Defense, Cyber, Business Systems, Space, Electronic Warfare, and Counter-UAS
Company Website: http://www.caci.com
ASSUMPTION: CACI's extensive experience and size enable it to offer a wide range of opportunities and resources to employees.
π Role Analysis
Career Level: Experienced (5-10 years of experience)
Reporting Structure: This role reports directly to the USSOUTHCOM SCITES 2 communication services team
Work Arrangement: On-site, with occasional travel (up to 10%)
Growth Opportunities:
- Potential advancement to senior roles within the communication services team
- Opportunities to work on diverse projects across various USSOUTHCOM SCITES 2 initiatives
- Access to professional development and training resources through CACI's learning and development programs
ASSUMPTION: This role offers significant growth potential within CACI's extensive portfolio of projects and initiatives.
π Location & Work Environment
Office Type: Corporate headquarters (Reston, Virginia) with a regional office in Doral, Florida
Office Location(s): 12021 Sunset Hills Rd, Reston, Virginia 20190, US and Doral, Florida, United States
Geographic Context:
- Doral, Florida, is a suburban city within the Miami metropolitan area, offering a mix of urban and suburban living
- The region is known for its diverse culture, vibrant arts scene, and numerous outdoor recreational activities
- Doral is home to numerous international corporations and is a major hub for business and tourism
Work Schedule: Full-time (40 hours per week), with occasional overtime as needed
ASSUMPTION: The Doral office offers a dynamic and multicultural work environment, with easy access to various amenities and attractions.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-depth technical interview
- Final round interview with the hiring manager
- Background check and reference check
Key Assessment Areas:
- Technical expertise in communication systems and processes
- Problem-solving skills and analytical thinking
- Ability to work independently and collaboratively
- Adaptability to change and ability to thrive in a dynamic environment
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare for technical interview questions by reviewing communication systems and processes concepts and best practices
- Research CACI's mission, values, and culture to demonstrate your fit for the organization
ATS Keywords: Communication systems, communication networks, ITIL best practices, change management, troubleshooting, data analysis, user surveys, technical support, collaboration, training, vendor coordination, VoIP, video conferencing, analytical skills, problem-solving, ITSM platforms, DevOps
ASSUMPTION: CACI's application process is competitive, and applicants should be prepared to demonstrate their qualifications and fit for the role.
π οΈ Tools & Technologies
- Communication systems and networks (e.g., terrestrial and non-terrestrial mission-critical communication equipment)
- Change management tools and ITSM platforms (e.g., ServiceNow)
- Video conferencing and VoIP technologies
- Data analysis tools and software
- Project management tools and software
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the projects and initiatives assigned.
π Cultural Fit Considerations
Company Values:
- Integrity
- Expertise
- Innovation
- Agility
- Collaboration
- Accountability
Work Style:
- Dynamic and fast-paced
- Collaborative and team-oriented
- Adaptable and flexible
- Results-driven and focused on delivering excellence
Self-Assessment Questions:
- Do you possess a strong commitment to integrity and ethical conduct in all aspects of your work?
- Are you comfortable working in a dynamic and fast-paced environment, adapting to change and prioritizing tasks effectively?
- Do you thrive in a collaborative and team-oriented work environment, contributing to a positive and inclusive culture?
- Are you results-driven and focused on delivering excellence in your work?
ASSUMPTION: CACI values employees who embody their core values and work style, fostering a positive and inclusive work environment.
β οΈ Potential Challenges
- Occasional travel requirements (up to 10%)
- Working in a dynamic and fast-paced environment, with changing priorities and deadlines
- Navigating a large organization with diverse teams and projects
- Adapting to a corporate culture that may differ from smaller or startup environments
ASSUMPTION: While CACI offers numerous opportunities and resources, applicants should be prepared to navigate a large organization and adapt to its unique culture and dynamics.
π Similar Roles Comparison
- This role differs from related positions in its focus on communication systems and processes within the USSOUTHCOM SCITES 2 initiative
- Compared to other IT roles, this position requires a strong understanding of communication systems and processes, as well as ITIL best practices
- Career progression may vary depending on the specific projects and initiatives assigned, offering diverse growth opportunities
ASSUMPTION: Applicants should consider their unique qualifications and career goals when comparing this role to similar positions in the industry.
π Sample Projects
- Analyzing communication systems and networks to optimize performance and efficiency for a major military command
- Developing and implementing communication strategies to improve organizational effectiveness across a large IT enterprise
- Troubleshooting complex communication issues for mission-critical military and commercial communications equipment
ASSUMPTION: These sample projects illustrate the diverse and impactful nature of the work performed in this role.
β Key Questions to Ask During Interview
- Can you describe the team structure and dynamics of the communication services team?
- How does this role contribute to the overall mission and goals of USSOUTHCOM SCITES 2?
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
- How does CACI support the professional development and growth of its employees in this role?
- What are the key priorities and objectives for this role in the first 90 days?
ASSUMPTION: Asking thoughtful and insightful questions demonstrates your interest in the role and commitment to success.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare for technical interview questions by reviewing communication systems and processes concepts and best practices
- Research CACI's mission, values, and culture to demonstrate your fit for the organization
- Follow up with the hiring manager within one week of your interview to express your continued interest in the position
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.