Communications Analyst- Journeyman

📌 Core Information

🔹 Job Title: Communications Analyst - Journeyman

🔹 Company: CACI

🔹 Location: Doral, Florida, United States

🔹 Job Type: Full-Time

🔹 Category: Information Technology

🔹 Date Posted: May 8, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Overseeing and optimizing communication processes in alignment with ITIL best practices
• Ensuring efficient implementation of changes across USSOUTHCOM Cyber Information Technology Enterprise Services (SCITES)
• Analyzing communication systems and networks to assess performance and efficiency
• Assisting in troubleshooting complex communication issues
• Developing and implementing communication strategies to improve organizational effectiveness

ASSUMPTION: This role requires a high level of expertise and experience in communication systems and processes, as well as a strong understanding of ITIL best practices.

📋 Key Responsibilities

✅ Analyze communication systems and networks to assess performance and efficiency, supporting USSOUTHCOM SCITES 2 communication services

✅ Assist in troubleshooting complex communication issues, ensuring terrestrial and non-terrestrial mission-critical reliability and performance for military and commercial communications equipment

✅ Develop and implement communication strategies to improve organizational effectiveness

✅ Monitor and evaluate the effectiveness of communication channels and tools

✅ Gather and analyze data on communication patterns and user behavior

✅ Prepare detailed reports and presentations on communication analysis findings and recommend improvements to existing communication systems and processes

✅ Collaborate with IT teams to integrate new communication technologies

✅ Conduct user surveys and interviews to gather feedback on communication tools

✅ Provide training and support to staff on using communication systems effectively

✅ Coordinate with vendors and service providers for potential communication solutions

✅ Provide technical support for video conferencing, VoIP, and other communication technologies

✅ Operate with appreciable latitude in developing methodology and presenting solutions to problems

ASSUMPTION: This role requires a high degree of independence and autonomy in developing and implementing communication strategies and solutions.

🎯 Required Qualifications

Education: Bachelor’s degree in information technology, Computer Science, or related field

Experience: 5+ years of experience in communication systems and processes

Required Skills:

• Expertise on multiple complex work assignments
• Strong analytical and problem-solving skills
• Experience with change management tools and ITSM platforms (ServiceNow)

Preferred Skills:

• Experience in a large, distributed IT enterprise
• Knowledge of DevOps practices and principles

ASSUMPTION: While a Bachelor's degree is required, relevant work experience and certifications may be considered equivalent.

💰 Compensation & Benefits

Salary Range: $68,400 - $143,700 (Based on experience and location)

Benefits:

• Healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels. Actual compensation may vary.

📌 Applicant Insights

🔍 Company Context

Industry: IT Services and IT Consulting

Company Size: 10,001+ employees (Large enterprise)

Founded: 1962 (Over 60 years of experience)

Company Description:

• CACI International Inc (NYSE: CACI) is a national security company delivering expertise and technology to meet customers’ greatest challenges in national security
• Recognized as a Fortune World's Most Admired Company, CACI is a member of the Fortune 1000 Largest Companies, the Russell 1000 Index, and the S&P MidCap 400 Index
• CACI is an Equal Opportunity Employer, committed to diversity, equity, and inclusion

Company Specialties:

• IT, Intel, Government, Defense, Cyber, Business Systems, Space, Electronic Warfare, and Counter-UAS

Company Website: http://www.caci.com

ASSUMPTION: CACI's extensive experience and size enable it to offer a wide range of opportunities and resources to employees.

📊 Role Analysis

Career Level: Experienced (5-10 years of experience)

Reporting Structure: This role reports directly to the USSOUTHCOM SCITES 2 communication services team

Work Arrangement: On-site, with occasional travel (up to 10%)

Growth Opportunities:

• Potential advancement to senior roles within the communication services team
• Opportunities to work on diverse projects across various USSOUTHCOM SCITES 2 initiatives
• Access to professional development and training resources through CACI's learning and development programs

ASSUMPTION: This role offers significant growth potential within CACI's extensive portfolio of projects and initiatives.

🌍 Location & Work Environment

Office Type: Corporate headquarters (Reston, Virginia) with a regional office in Doral, Florida

Office Location(s): 12021 Sunset Hills Rd, Reston, Virginia 20190, US and Doral, Florida, United States

Geographic Context:

• Doral, Florida, is a suburban city within the Miami metropolitan area, offering a mix of urban and suburban living
• The region is known for its diverse culture, vibrant arts scene, and numerous outdoor recreational activities
• Doral is home to numerous international corporations and is a major hub for business and tourism

Work Schedule: Full-time (40 hours per week), with occasional overtime as needed

ASSUMPTION: The Doral office offers a dynamic and multicultural work environment, with easy access to various amenities and attractions.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-depth technical interview
• Final round interview with the hiring manager
• Background check and reference check

Key Assessment Areas:

• Technical expertise in communication systems and processes
• Problem-solving skills and analytical thinking
• Ability to work independently and collaboratively
• Adaptability to change and ability to thrive in a dynamic environment

Application Tips:

• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Prepare for technical interview questions by reviewing communication systems and processes concepts and best practices
• Research CACI's mission, values, and culture to demonstrate your fit for the organization

ATS Keywords: Communication systems, communication networks, ITIL best practices, change management, troubleshooting, data analysis, user surveys, technical support, collaboration, training, vendor coordination, VoIP, video conferencing, analytical skills, problem-solving, ITSM platforms, DevOps

ASSUMPTION: CACI's application process is competitive, and applicants should be prepared to demonstrate their qualifications and fit for the role.

🛠️ Tools & Technologies

• Communication systems and networks (e.g., terrestrial and non-terrestrial mission-critical communication equipment)
• Change management tools and ITSM platforms (e.g., ServiceNow)
• Video conferencing and VoIP technologies
• Data analysis tools and software
• Project management tools and software

ASSUMPTION: The specific tools and technologies required for this role may vary depending on the projects and initiatives assigned.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Expertise
• Innovation
• Agility
• Collaboration
• Accountability

Work Style:

• Dynamic and fast-paced
• Collaborative and team-oriented
• Adaptable and flexible
• Results-driven and focused on delivering excellence

Self-Assessment Questions:

• Do you possess a strong commitment to integrity and ethical conduct in all aspects of your work?
• Are you comfortable working in a dynamic and fast-paced environment, adapting to change and prioritizing tasks effectively?
• Do you thrive in a collaborative and team-oriented work environment, contributing to a positive and inclusive culture?
• Are you results-driven and focused on delivering excellence in your work?

ASSUMPTION: CACI values employees who embody their core values and work style, fostering a positive and inclusive work environment.

⚠️ Potential Challenges

• Occasional travel requirements (up to 10%)
• Working in a dynamic and fast-paced environment, with changing priorities and deadlines
• Navigating a large organization with diverse teams and projects
• Adapting to a corporate culture that may differ from smaller or startup environments

ASSUMPTION: While CACI offers numerous opportunities and resources, applicants should be prepared to navigate a large organization and adapt to its unique culture and dynamics.

📈 Similar Roles Comparison

• This role differs from related positions in its focus on communication systems and processes within the USSOUTHCOM SCITES 2 initiative
• Compared to other IT roles, this position requires a strong understanding of communication systems and processes, as well as ITIL best practices
• Career progression may vary depending on the specific projects and initiatives assigned, offering diverse growth opportunities

ASSUMPTION: Applicants should consider their unique qualifications and career goals when comparing this role to similar positions in the industry.

📝 Sample Projects

• Analyzing communication systems and networks to optimize performance and efficiency for a major military command
• Developing and implementing communication strategies to improve organizational effectiveness across a large IT enterprise
• Troubleshooting complex communication issues for mission-critical military and commercial communications equipment

ASSUMPTION: These sample projects illustrate the diverse and impactful nature of the work performed in this role.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and dynamics of the communication services team?
• How does this role contribute to the overall mission and goals of USSOUTHCOM SCITES 2?
• What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
• How does CACI support the professional development and growth of its employees in this role?
• What are the key priorities and objectives for this role in the first 90 days?

ASSUMPTION: Asking thoughtful and insightful questions demonstrates your interest in the role and commitment to success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Prepare for technical interview questions by reviewing communication systems and processes concepts and best practices
• Research CACI's mission, values, and culture to demonstrate your fit for the organization
• Follow up with the hiring manager within one week of your interview to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.