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Communications Analyst- Journeyman

CACI
Full-time
On-site
Doral, Florida, United States

πŸ“Œ Core Information

πŸ”Ή Job Title: Communications Analyst - Journeyman

πŸ”Ή Company: CACI

πŸ”Ή Location: Doral, Florida, United States

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Information Technology

πŸ”Ή Date Posted: May 8, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Overseeing and optimizing communication processes in alignment with ITIL best practices
  • Ensuring efficient implementation of changes across USSOUTHCOM Cyber Information Technology Enterprise Services (SCITES)
  • Analyzing communication systems and networks to assess performance and efficiency
  • Assisting in troubleshooting complex communication issues
  • Developing and implementing communication strategies to improve organizational effectiveness

ASSUMPTION: This role requires a high level of expertise and experience in communication systems and processes, as well as a strong understanding of ITIL best practices.

πŸ“‹ Key Responsibilities

βœ… Analyze communication systems and networks to assess performance and efficiency, supporting USSOUTHCOM SCITES 2 communication services

βœ… Assist in troubleshooting complex communication issues, ensuring terrestrial and non-terrestrial mission-critical reliability and performance for military and commercial communications equipment

βœ… Develop and implement communication strategies to improve organizational effectiveness

βœ… Monitor and evaluate the effectiveness of communication channels and tools

βœ… Gather and analyze data on communication patterns and user behavior

βœ… Prepare detailed reports and presentations on communication analysis findings and recommend improvements to existing communication systems and processes

βœ… Collaborate with IT teams to integrate new communication technologies

βœ… Conduct user surveys and interviews to gather feedback on communication tools

βœ… Provide training and support to staff on using communication systems effectively

βœ… Coordinate with vendors and service providers for potential communication solutions

βœ… Provide technical support for video conferencing, VoIP, and other communication technologies

βœ… Operate with appreciable latitude in developing methodology and presenting solutions to problems

ASSUMPTION: This role requires a high degree of independence and autonomy in developing and implementing communication strategies and solutions.

🎯 Required Qualifications

Education: Bachelor’s degree in information technology, Computer Science, or related field

Experience: 5+ years of experience in communication systems and processes

Required Skills:

  • Expertise on multiple complex work assignments
  • Strong analytical and problem-solving skills
  • Experience with change management tools and ITSM platforms (ServiceNow)

Preferred Skills:

  • Experience in a large, distributed IT enterprise
  • Knowledge of DevOps practices and principles

ASSUMPTION: While a Bachelor's degree is required, relevant work experience and certifications may be considered equivalent.

πŸ’° Compensation & Benefits

Salary Range: $68,400 - $143,700 (Based on experience and location)

Benefits:

  • Healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels. Actual compensation may vary.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: IT Services and IT Consulting

Company Size: 10,001+ employees (Large enterprise)

Founded: 1962 (Over 60 years of experience)

Company Description:

  • CACI International Inc (NYSE: CACI) is a national security company delivering expertise and technology to meet customers’ greatest challenges in national security
  • Recognized as a Fortune World's Most Admired Company, CACI is a member of the Fortune 1000 Largest Companies, the Russell 1000 Index, and the S&P MidCap 400 Index
  • CACI is an Equal Opportunity Employer, committed to diversity, equity, and inclusion

Company Specialties:

  • IT, Intel, Government, Defense, Cyber, Business Systems, Space, Electronic Warfare, and Counter-UAS

Company Website: http://www.caci.com

ASSUMPTION: CACI's extensive experience and size enable it to offer a wide range of opportunities and resources to employees.

πŸ“Š Role Analysis

Career Level: Experienced (5-10 years of experience)

Reporting Structure: This role reports directly to the USSOUTHCOM SCITES 2 communication services team

Work Arrangement: On-site, with occasional travel (up to 10%)

Growth Opportunities:

  • Potential advancement to senior roles within the communication services team
  • Opportunities to work on diverse projects across various USSOUTHCOM SCITES 2 initiatives
  • Access to professional development and training resources through CACI's learning and development programs

ASSUMPTION: This role offers significant growth potential within CACI's extensive portfolio of projects and initiatives.

🌍 Location & Work Environment

Office Type: Corporate headquarters (Reston, Virginia) with a regional office in Doral, Florida

Office Location(s): 12021 Sunset Hills Rd, Reston, Virginia 20190, US and Doral, Florida, United States

Geographic Context:

  • Doral, Florida, is a suburban city within the Miami metropolitan area, offering a mix of urban and suburban living
  • The region is known for its diverse culture, vibrant arts scene, and numerous outdoor recreational activities
  • Doral is home to numerous international corporations and is a major hub for business and tourism

Work Schedule: Full-time (40 hours per week), with occasional overtime as needed

ASSUMPTION: The Doral office offers a dynamic and multicultural work environment, with easy access to various amenities and attractions.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-depth technical interview
  • Final round interview with the hiring manager
  • Background check and reference check

Key Assessment Areas:

  • Technical expertise in communication systems and processes
  • Problem-solving skills and analytical thinking
  • Ability to work independently and collaboratively
  • Adaptability to change and ability to thrive in a dynamic environment

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Prepare for technical interview questions by reviewing communication systems and processes concepts and best practices
  • Research CACI's mission, values, and culture to demonstrate your fit for the organization

ATS Keywords: Communication systems, communication networks, ITIL best practices, change management, troubleshooting, data analysis, user surveys, technical support, collaboration, training, vendor coordination, VoIP, video conferencing, analytical skills, problem-solving, ITSM platforms, DevOps

ASSUMPTION: CACI's application process is competitive, and applicants should be prepared to demonstrate their qualifications and fit for the role.

πŸ› οΈ Tools & Technologies

  • Communication systems and networks (e.g., terrestrial and non-terrestrial mission-critical communication equipment)
  • Change management tools and ITSM platforms (e.g., ServiceNow)
  • Video conferencing and VoIP technologies
  • Data analysis tools and software
  • Project management tools and software

ASSUMPTION: The specific tools and technologies required for this role may vary depending on the projects and initiatives assigned.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Integrity
  • Expertise
  • Innovation
  • Agility
  • Collaboration
  • Accountability

Work Style:

  • Dynamic and fast-paced
  • Collaborative and team-oriented
  • Adaptable and flexible
  • Results-driven and focused on delivering excellence

Self-Assessment Questions:

  • Do you possess a strong commitment to integrity and ethical conduct in all aspects of your work?
  • Are you comfortable working in a dynamic and fast-paced environment, adapting to change and prioritizing tasks effectively?
  • Do you thrive in a collaborative and team-oriented work environment, contributing to a positive and inclusive culture?
  • Are you results-driven and focused on delivering excellence in your work?

ASSUMPTION: CACI values employees who embody their core values and work style, fostering a positive and inclusive work environment.

⚠️ Potential Challenges

  • Occasional travel requirements (up to 10%)
  • Working in a dynamic and fast-paced environment, with changing priorities and deadlines
  • Navigating a large organization with diverse teams and projects
  • Adapting to a corporate culture that may differ from smaller or startup environments

ASSUMPTION: While CACI offers numerous opportunities and resources, applicants should be prepared to navigate a large organization and adapt to its unique culture and dynamics.

πŸ“ˆ Similar Roles Comparison

  • This role differs from related positions in its focus on communication systems and processes within the USSOUTHCOM SCITES 2 initiative
  • Compared to other IT roles, this position requires a strong understanding of communication systems and processes, as well as ITIL best practices
  • Career progression may vary depending on the specific projects and initiatives assigned, offering diverse growth opportunities

ASSUMPTION: Applicants should consider their unique qualifications and career goals when comparing this role to similar positions in the industry.

πŸ“ Sample Projects

  • Analyzing communication systems and networks to optimize performance and efficiency for a major military command
  • Developing and implementing communication strategies to improve organizational effectiveness across a large IT enterprise
  • Troubleshooting complex communication issues for mission-critical military and commercial communications equipment

ASSUMPTION: These sample projects illustrate the diverse and impactful nature of the work performed in this role.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics of the communication services team?
  • How does this role contribute to the overall mission and goals of USSOUTHCOM SCITES 2?
  • What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
  • How does CACI support the professional development and growth of its employees in this role?
  • What are the key priorities and objectives for this role in the first 90 days?

ASSUMPTION: Asking thoughtful and insightful questions demonstrates your interest in the role and commitment to success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Prepare for technical interview questions by reviewing communication systems and processes concepts and best practices
  • Research CACI's mission, values, and culture to demonstrate your fit for the organization
  • Follow up with the hiring manager within one week of your interview to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.