Communications Analyst- Journeyman

📌 Core Information

🔹 Job Title: Communications Analyst - Journeyman

🔹 Company: CACI International Inc

🔹 Location: Doral, Florida, United States

🔹 Job Type: Full Time

🔹 Category: Information Technology

🔹 Date Posted: 2025-05-07

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Overseeing and optimizing communication processes in alignment with ITIL best practices
• Ensuring efficient implementation of changes across USSOUTHCOM Cyber Information Technology Enterprise Services
• Analyzing communication systems and networks to assess performance and efficiency
• Troubleshooting complex communication issues and improving organizational effectiveness
• Collaborating with IT teams to integrate new communication technologies

ASSUMPTION: This role requires a high level of expertise and experience in communication systems and networks, as well as strong analytical and problem-solving skills. The ideal candidate will have a proven track record of success in a similar role and be able to work independently with minimal supervision.

📋 Key Responsibilities

✅ Analyze communication systems and networks to assess performance and efficiency, supporting USSOUTHCOM SCITES 2 communication services

✅ Assist in troubleshooting complex communication issues, ensuring terrestrial and non-terrestrial mission-critical reliability and performance for military and commercial communications equipment

✅ Develop and implement communication strategies to improve organizational effectiveness

✅ Monitor and evaluate the effectiveness of communication channels and tools

✅ Gather and analyze data on communication patterns and user behavior

✅ Prepare detailed reports and presentations on communication analysis findings and recommend improvements to existing communication systems and processes

✅ Collaborate with IT teams to integrate new communication technologies

✅ Conduct user surveys and interviews to gather feedback on communication tools

✅ Provide training and support to staff on using communication systems effectively

✅ Coordinate with vendors and service providers for potential communication solutions

✅ Provide technical support for video conferencing, VoIP, and other communication technologies

✅ Possess and apply expertise on multiple complex work assignments while supporting multiple projects

✅ Operate with appreciable latitude in developing methodology and presenting solutions to problems

ASSUMPTION: The responsibilities listed above are not exhaustive and may vary depending on the specific needs of the role and the organization. The ideal candidate will be able to adapt to changing priorities and take on additional responsibilities as needed.

🎯 Required Qualifications

Education: Bachelor’s degree in information technology, Computer Science, or related field

Experience: 5+ years of experience

Required Skills:

• Strong analytical and problem-solving skills
• Experience with change management tools and ITSM platforms (ServiceNow)
• Ability to work independently and manage multiple projects
• Excellent communication and interpersonal skills
• Proven ability to collaborate effectively with cross-functional teams

Preferred Skills:

• Experience in a large, distributed IT enterprise
• Knowledge of DevOps practices and principles

ASSUMPTION: The required qualifications listed above are essential for success in this role. However, the ideal candidate will also possess a strong work ethic, a commitment to continuous learning, and a passion for driving results.

💰 Compensation & Benefits

Salary Range: $68,400 - $143,700 per year (based on experience level and location)

Benefits:

• Healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits

Working Hours: Full-time position with standard business hours (Monday-Friday, 8:00 AM - 5:00 PM, with flexibility for remote work)

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels. The actual salary offered may vary depending on the candidate's qualifications and the organization's budget.

📌 Applicant Insights

🔍 Company Context

Industry: CACI International Inc operates in the IT Services and IT Consulting industry, providing expertise and technology for national security.

Company Size: CACI is a large company with over 10,000 employees, providing ample opportunities for career growth and development.

Founded: CACI was founded in 1962 and has since grown to become a Fortune 1000 company, known for its commitment to innovation and excellence.

Company Description:

• CACI is a public company specializing in providing expertise and technology to support national security missions
• The company offers a range of services, including IT, intelligence, and business systems support
• CACI is committed to fostering a culture of integrity, trust, and continuous growth

Company Specialties:

• IT services and consulting
• Intelligence and cybersecurity
• Government and defense support
• Business systems and space technologies
• Electronic warfare and counter-UAS

Company Website: http://www.caci.com

ASSUMPTION: CACI's extensive experience and expertise in the national security sector make it an attractive employer for individuals seeking a challenging and rewarding career in the IT industry.

📊 Role Analysis

Career Level: This role is at the journeyman level, requiring a high degree of expertise and experience in communication systems and networks.

Reporting Structure: The Communications Analyst - Journeyman will report directly to the IT Manager or a similar role within the organization.

Work Arrangement: This is an on-site position, with the possibility of remote work for certain tasks or projects, depending on the organization's policies and the candidate's qualifications.

Growth Opportunities:

• Advancement to senior or management roles within the IT department
• Expansion of responsibilities to include additional areas of expertise within the IT field
• Opportunities to work on high-profile projects and contribute to the organization's mission

ASSUMPTION: The ideal candidate for this role will have a strong desire to learn and grow within the organization, taking on new challenges and responsibilities as they become available.

🌍 Location & Work Environment

Office Type: CACI's headquarters is located in Reston, Virginia, with additional offices and remote work options available depending on the role and the organization's needs.

Office Location(s): Doral, Florida

Geographic Context:

• Doral is a city located in Miami-Dade County, Florida
• The city is known for its diverse culture, vibrant arts scene, and numerous parks and recreational facilities
• Doral is also home to several multinational corporations and is a major hub for international trade and tourism

Work Schedule: Full-time position with standard business hours (Monday-Friday, 8:00 AM - 5:00 PM, with flexibility for remote work)

ASSUMPTION: The ideal candidate for this role will be comfortable working in a dynamic, fast-paced environment and be able to adapt to changing priorities and workloads.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-depth technical interview
• Final interview with hiring manager or panel
• Background check and reference check

Key Assessment Areas:

• Technical expertise in communication systems and networks
• Analytical and problem-solving skills
• Ability to work independently and manage multiple projects
• Communication and interpersonal skills
• Alignment with company values and culture

Application Tips:

• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Include specific examples of your experience with communication systems and networks, as well as your ability to analyze data and solve complex problems
• Prepare for technical interview questions by brushing up on your knowledge of ITIL best practices and change management tools

ATS Keywords: Communication Systems, Troubleshooting, Communication Strategies, Data Analysis, Reporting, Collaboration, User Surveys, Technical Support, Video Conferencing, VoIP, Change Management, ITIL, Analytical Skills, Problem-Solving, ITSM Platforms, DevOps

ASSUMPTION: The ideal candidate will have a strong understanding of the role's requirements and be able to articulate their relevant experience and skills clearly and concisely.

🛠️ Tools & Technologies

• ServiceNow
• ITIL best practices
• Change management tools
• Communication systems and networks
• Video conferencing and VoIP technologies

ASSUMPTION: The ideal candidate will have experience with the tools and technologies listed above and be able to demonstrate their proficiency in using them to achieve results.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Innovation
• Expertise
• Collaboration
• Accountability

Work Style:

• Dynamic and fast-paced
• Results-driven and focused on continuous improvement
• Collaborative and team-oriented
• Adaptable and able to work independently

Self-Assessment Questions:

• Do you have a proven track record of success in a similar role, and are you able to work independently with minimal supervision?
• Are you comfortable working in a dynamic, fast-paced environment and able to adapt to changing priorities and workloads?
• Do you possess strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills?

ASSUMPTION: The ideal candidate will be a strong cultural fit for CACI, aligning with the company's values and work style, and be able to contribute positively to the organization's culture.

⚠️ Potential Challenges

• The role may require working on-call or responding to urgent issues outside of standard business hours
• The ideal candidate may need to travel occasionally to support projects or clients
• The role may require working in a high-pressure environment with tight deadlines and competing priorities
• The ideal candidate may need to adapt to changes in the organization's structure or priorities

ASSUMPTION: The ideal candidate will be able to manage these challenges effectively and maintain a positive attitude in the face of adversity.

📈 Similar Roles Comparison

• This role is similar to a Senior Communications Specialist or a Technical Specialist in Communication Systems
• However, this role requires a higher level of expertise and experience, as well as the ability to work independently and manage multiple projects
• Career paths for this role may include advancement to senior or management roles within the IT department or expansion of responsibilities to include additional areas of expertise within the IT field

ASSUMPTION: The ideal candidate will have a strong understanding of the differences between this role and similar roles, as well as the unique opportunities and challenges that this role presents.

📝 Sample Projects

• Analyzing communication systems and networks to optimize performance and efficiency for a major government client
• Developing and implementing communication strategies to improve organizational effectiveness for a large-scale IT project

• Collaborating with IT teams to integrate new communication technologies for a Fortune 500 company

ASSUMPTION: The ideal candidate will have experience with similar projects and be able to demonstrate their ability to deliver results in a dynamic, fast-paced environment.

❓ Key Questions to Ask During Interview

• What are the most pressing communication challenges facing the organization, and how does this role contribute to addressing them?
• How does the IT department collaborate with other departments within the organization, and what role does this position play in that collaboration?
• What opportunities are there for professional development and growth within the IT department and the organization as a whole?
• How does the organization support work-life balance for its employees, particularly for those in on-site roles?
• What are the key priorities for this role in the first 30, 60, and 90 days, and how will success be measured?

ASSUMPTION: The ideal candidate will use the interview process to gain a deep understanding of the role's requirements, the organization's culture, and the opportunities for growth and development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through CACI's job search portal
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare for technical interview questions by brushing up on your knowledge of ITIL best practices and change management tools
• Follow up with the hiring manager or HR representative within one week of submitting your application to express your interest in the role
• If selected for an interview, be prepared to discuss your relevant experience and skills in detail and provide specific examples of your ability to deliver results in a dynamic, fast-paced environment

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.