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Communications Generalist

Chamberlain Group
Full-time
On-site
Oak Brook, Illinois, United States
πŸ“£ Marketing Communications (MarCom)

πŸ“Œ Core Information

πŸ”Ή Job Title: Communications Generalist

πŸ”Ή Company: Chamberlain Group

πŸ”Ή Location: Oak Brook, IL

πŸ”Ή Job Type: Full-Time, Hybrid

πŸ”Ή Category: Marketing & Communications

πŸ”Ή Date Posted: May 27, 2025

πŸ”Ή Experience Level: 1-3 years

πŸ”Ή Remote Status: On-site with hybrid flexibility

πŸš€ Job Overview

Key aspects of this role include:

  • Planning and executing communication campaigns for corporate initiatives
  • Creating engaging content for various internal communication channels
  • Event planning and coordination for employee engagement
  • Analyzing communication channel effectiveness and optimizing strategies

ASSUMPTION: This role requires strong writing skills, strategic thinking, and effective collaboration. The incumbent will work closely with cross-functional teams to ensure consistent messaging and brand voice.

πŸ“‹ Key Responsibilities

βœ… Write, edit, and review clear, engaging, and on-brand content for various internal communication channels

βœ… Develop copy for employee-facing emails, intranet articles, infographics, video scripts, event materials, and print collateral

βœ… Plan and execute internal communication plans that support employee engagement and organizational goals

βœ… Monitor and analyze key metrics across internal communication channels to evaluate reach, engagement, and effectiveness

βœ… Plan and execute internal events such as employee events, executive roundtables, and other engagement initiatives

βœ… Build and update content for the company intranet, ensuring usability, visual appeal, and relevance

βœ… Contribute to the team effort by accomplishing related results and participating on projects as needed

ASSUMPTION: The role may involve minimal travel (less than 10%) for specific events or meetings.

🎯 Required Qualifications

Education: Bachelor’s Degree in communications, journalism, marketing, or other relevant field of study

Experience: 1-3 years of relevant work experience

Required Skills:

  • Excellent writing skills and copy-editing experience
  • Solid understanding of project management principles
  • Strong working knowledge of Microsoft Office suite
  • Outstanding organizational and planning abilities
  • Proficient in effective use of AI for first-draft creation of written or visual deliverables

Preferred Skills:

  • Work or internship experience in a corporate environment
  • Proficiency using WordPress, SharePoint, and Adobe Creative Suite
  • Event planning experience
  • Familiarity with Canva or similar product for simple graphics creation
  • Strong time management skills and problem-solving capabilities

ASSUMPTION: Preferred skills are not required but would be beneficial for excelling in this role.

πŸ’° Compensation & Benefits

Salary Range: $50,700.00 - $81,825.00 per year

Benefits:

  • Comprehensive benefits package
  • 401k contribution

Working Hours: Full-time, typically 40 hours per week, with flexible hybrid work arrangement

ASSUMPTION: The salary range provided is an estimate based on the job title, experience level, and location. Actual offers may vary.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Chamberlain Group operates in the Software Development industry, focusing on intelligent access solutions, garage door openers, and security systems.

Company Size: Chamberlain Group has 5,001-10,000 employees, providing ample opportunities for collaboration and growth.

Founded: 1954, Chamberlain Group has a rich history and extensive experience in the access solutions industry.

Company Description:

  • Global leader in intelligent access solutions with top brands like LiftMaster and Chamberlain
  • Offers a wide range of products, including garage door openers, gates, locks, and cameras
  • Powered by the myQ digital ecosystem, Chamberlain Group boasts one of the largest IoT install bases worldwide

Company Specialties:

  • Residential and commercial garage door openers
  • Security and access solutions
  • Connectivity and controls
  • IoT and smart home technology
  • App and software development

Company Website: http://www.chamberlaingroup.com

ASSUMPTION: Chamberlain Group's focus on innovation and technology makes it an attractive employer for candidates interested in the tech industry.

πŸ“Š Role Analysis

Career Level: This role is suitable for early to mid-career professionals seeking to develop their skills in corporate communications and event planning.

Reporting Structure: The Communications Generalist will report to the Manager of Corporate Communications & Brand within the Marketing department.

Work Arrangement: This is a hybrid role, with employees working on-site and remotely with some flexibility.

Growth Opportunities:

  • Expanding event planning and coordination skills
  • Developing expertise in internal communications strategy
  • Gaining experience in cross-functional team collaboration
  • Potential advancement to senior communication roles or other marketing positions

ASSUMPTION: Chamberlain Group's size and diverse product offerings provide ample opportunities for professional growth and development.

🌍 Location & Work Environment

Office Type: Chamberlain Group's headquarters in Oak Brook, IL, features a modern, collaborative work environment.

Office Location(s): 2501 W 22nd St, Oak Brook, IL 60523

Geographic Context:

  • Oak Brook is a suburb of Chicago, offering a mix of urban and suburban living
  • The area provides easy access to shopping, dining, and entertainment options
  • Chamberlain Group's location allows for convenient commuting and networking opportunities

Work Schedule: The standard workweek is Monday through Friday, with some flexibility for hybrid work arrangements.

ASSUMPTION: The Oak Brook location offers a convenient and comfortable work environment for employees, with ample opportunities for professional growth and development.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screen with the HR department
  • In-depth interview with the hiring manager
  • Final interview with the Marketing department leadership

Key Assessment Areas:

  • Writing and editing skills
  • Project management abilities
  • Event planning experience
  • Adaptability and problem-solving skills

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for this role
  • Demonstrate your understanding of Chamberlain Group's products and industry
  • Prepare examples of your writing and event planning work to showcase during the interview

ATS Keywords: communications, generalist, corporate, internal, event planning, project management, writing, editing, brand voice, employee engagement

ASSUMPTION: Chamberlain Group's application process is designed to assess candidates' skills and cultural fit, with a focus on writing and communication abilities.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, PowerPoint, Excel, Teams)
  • AI-powered content creation tools
  • WordPress and SharePoint for content management
  • Adobe Creative Suite (optional, preferred)
  • Canva or similar graphic design tools

ASSUMPTION: Familiarity with these tools is preferred, but Chamberlain Group may provide training for candidates who demonstrate strong potential.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Innovation
  • Customer-centricity
  • Collaboration
  • Integrity
  • Accountability

Work Style:

  • Dynamic and fast-paced environment
  • Cross-functional team collaboration
  • Focus on continuous improvement
  • Data-driven decision-making

Self-Assessment Questions:

  • How do you ensure that your writing aligns with Chamberlain Group's brand voice and style guidelines?
  • Describe your experience planning and executing events, and how you handled any challenges that arose.
  • How do you stay organized and manage multiple projects and deadlines in a fast-paced environment?

ASSUMPTION: Chamberlain Group values candidates who demonstrate strong communication skills, adaptability, and a commitment to continuous learning and improvement.

⚠️ Potential Challenges

  • Managing multiple projects and deadlines in a fast-paced environment
  • Adapting to a hybrid work arrangement and balancing on-site and remote work
  • Ensuring consistent messaging and brand voice across various communication channels
  • Developing expertise in internal communications and event planning

ASSUMPTION: These challenges can be overcome with strong organizational skills, adaptability, and a commitment to continuous learning and improvement.

πŸ“ˆ Similar Roles Comparison

  • Compared to other communications roles, this position places a greater emphasis on event planning and coordination
  • Chamberlain Group's focus on technology and innovation sets it apart from other companies in the access solutions industry
  • This role offers opportunities for professional growth and development in corporate communications and event planning

ASSUMPTION: Candidates should consider their career goals and interests when comparing this role to similar positions in the industry.

πŸ“ Sample Projects

  • Planning and executing a company-wide event to celebrate a major milestone or achievement
  • Developing a comprehensive internal communication strategy to support a major organizational initiative
  • Creating engaging content for the company intranet to improve employee engagement and collaboration

ASSUMPTION: These sample projects demonstrate the range of responsibilities and the importance of strong writing, planning, and communication skills in this role.

❓ Key Questions to Ask During Interview

  • How does Chamberlain Group support the professional development and growth of its employees?
  • Can you describe the team structure and dynamics within the Marketing department?
  • How does Chamberlain Group foster a culture of innovation and continuous improvement?
  • What are the key priorities for this role in the first 90 days?
  • How does Chamberlain Group measure the success of its internal communication efforts?

ASSUMPTION: These questions demonstrate a candidate's interest in the role, the company, and its culture, while also providing valuable insights into the position and the organization.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
  • Prepare examples of your writing and event planning work to showcase during the interview
  • Follow up with the HR department one week after submitting your application to confirm receipt and inquire about next steps

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.