π Core Information
πΉ Job Title: Communications Manager
πΉ Company: GSK
πΉ Location: United Kingdom
πΉ Job Type: Full-Time
πΉ Category: Pharmaceuticals
πΉ Date Posted: 2025-05-21
πΉ Experience Level: 2-5 years
πΉ Remote Status: On-site (Hybrid)
π Job Overview
Key aspects of this role include:
- Planning and delivering engaging internal communications and campaigns
- Managing broadcasts and events to connect GSK employees to the company's purpose and culture
- Measuring communication impact to drive continuous improvement
- Collaborating with various teams to enhance internal engagement
ASSUMPTION: This role requires strong communication skills, stakeholder management, project management, and digital fluency. It's ideal for candidates with experience in a large organization and a passion for learning about internal communications and engagement.
π Key Responsibilities
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Plan and deliver engaging, impactful internal communications and engagement, including:
- Setting clear objectives and defining target audiences
- Drafting key messages and creating content for global channels and other activations
- Ensuring content is creative, accessible, and inclusive
- Managing broadcasts and events
- Measuring the impact of communications to learn and improve
- Contributing ideas to increase impact
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Partner with colleagues in digital and campaigns teams to develop and activate plans in global internal channels
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Support senior communications business partners to deliver great communications within their businesses
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Engage with stakeholders in the business, including communications colleagues, to ensure plans reflect their needs
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Work flexibly across different priorities as part of a dynamic team in a fast-paced environment.
ASSUMPTION: The role involves a mix of strategic planning, creative content development, and tactical execution. It requires strong organizational skills, attention to detail, and the ability to manage multiple priorities.
π― Required Qualifications
Education: Qualified to Degree level or equivalent experience in a large organization
Experience: Planning and project management experience, with excellent attention to detail
Required Skills:
- Excellent communication skills, both written and verbal
- Strong stakeholder management skills
- Proven project management skills
- Digital fluency, with experience creating and maintaining content for social media
- Adaptable team player with initiative and learning agility
Preferred Skills:
- Experience in internal communications or a related field
- Fluency in additional languages
ASSUMPTION: While experience in internal communications is beneficial, GSK is open to candidates from diverse backgrounds who can demonstrate the required skills and a willingness to learn.
π° Compensation & Benefits
Salary Range: Β£45,000 - Β£55,000 per annum (Estimated based on industry standards for a role of this level and location)
Benefits:
- Annual bonus based on company performance
- Healthcare and wellbeing programmes
- Pension plan membership
- Shares and savings programme
Working Hours: 37.5 hours per week, with flexible working arrangements available
ASSUMPTION: The salary range is an estimate based on industry standards for a role of this level and location. Actual salary may vary based on individual qualifications and experience.
π Applicant Insights
π Company Context
Industry: Pharmaceuticals. GSK is one of the world's leading research-based pharmaceutical and healthcare companies, with a significant presence in the UK and globally.
Company Size: 10,001+ employees. GSK is a large organization with a global footprint, offering opportunities for career growth and development.
Founded: 1715. GSK has a long history and a strong reputation in the pharmaceutical industry, with a commitment to improving the quality of human life by enabling people to do more, feel better, and live longer.
Company Description:
- GSK is a science-led global healthcare company with a mission to unite science, technology, and talent to get ahead of disease together
- The company has a portfolio of products that spans vaccines, specialty medicines, and general medicines
- GSK is focused on four core therapeutic areas: infectious diseases, HIV, respiratory/immunology, and oncology
Company Specialties:
- Pharmaceutical products and vaccines
- Research and development
- Global healthcare
Company Website: www.gsk.com
ASSUMPTION: GSK's size and global presence offer candidates the opportunity to work on a wide range of projects and collaborate with diverse teams. The company's long history and strong reputation in the industry provide a stable and supportive work environment.
π Role Analysis
Career Level: Mid-level. The Communications Manager role is a mid-level position that reports to the Senior Communications Business Partner.
Reporting Structure: The role is part of the Global Internal Engagement team and works closely with digital, campaigns, and other communications teams.
Work Arrangement: Hybrid. The role requires a blend of on-site and remote work, with a focus on collaboration and teamwork.
Growth Opportunities:
- Progression to senior communications roles within the internal communications function or other areas of the business
- Broadening of skills and experience through working on diverse projects and initiatives
- Opportunities to work on global projects and gain international experience
ASSUMPTION: GSK offers a range of growth opportunities for candidates looking to develop their skills and advance their careers within the communications field or the broader business.
π Location & Work Environment
Office Type: Hybrid. GSK's UK headquarters is located in London, with a mix of on-site and remote work arrangements available.
Office Location(s): GSK HQ, London
Geographic Context:
- London is a major global city with a vibrant cultural scene and excellent transport links
- The GSK HQ is located in the West End, close to major attractions and amenities
- The hybrid work arrangement offers flexibility and a better work-life balance
Work Schedule: Full-time, with flexible working arrangements available
ASSUMPTION: GSK's London headquarters offers a dynamic and stimulating work environment, with easy access to the city's many attractions and amenities. The hybrid work arrangement provides candidates with the best of both worlds β the opportunity to collaborate and build relationships on-site, combined with the flexibility of remote work.
πΌ Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening with the hiring manager
- On-site or virtual interview with the hiring manager and a member of the team
- Final interview with the Senior Communications Business Partner
Key Assessment Areas:
- Communication skills, both written and verbal
- Stakeholder management skills
- Project management skills
- Digital fluency and creativity
- Alignment with GSK's values and culture
Application Tips:
- Tailor your resume and cover letter to highlight your relevant skills and experience
- Demonstrate your understanding of internal communications and engagement
- Showcase your creativity and digital fluency through relevant examples and projects
- Prepare thoughtful questions to ask during the interview to show your interest in the role and GSK
ATS Keywords: Internal Communications, Stakeholder Management, Project Management, Digital Fluency, Engagement, Hybrid Work, GSK, Pharmaceuticals
ASSUMPTION: GSK's interview process is designed to assess candidates' skills, experience, and cultural fit. The company values creativity, digital fluency, and a strong understanding of internal communications and engagement.
π οΈ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, Trello, Microsoft Project)
- Social media platforms (e.g., Yammer, LinkedIn, Twitter)
- Communication and collaboration tools (e.g., Microsoft Teams, Slack)
ASSUMPTION: GSK uses a range of tools and technologies to support its internal communications and engagement efforts. Candidates should be comfortable using these tools and willing to learn new ones as needed.
π Cultural Fit Considerations
Company Values:
- Patient focus
- Integrity
- Respect
- Transparency
- Collaboration
Work Style:
- Dynamic and fast-paced
- Collaborative and team-oriented
- Innovative and creative
- Results-driven and accountable
Self-Assessment Questions:
- Do you share GSK's patient focus and commitment to improving the quality of human life?
- Are you comfortable working in a dynamic, fast-paced environment and managing multiple priorities?
- Do you thrive in a collaborative, team-oriented work culture and enjoy working with diverse stakeholders?
ASSUMPTION: GSK values candidates who align with its patient focus, integrity, respect, transparency, collaboration, and innovative work style. The company seeks individuals who are comfortable working in a dynamic, fast-paced environment and can thrive in a collaborative, team-oriented culture.
β οΈ Potential Challenges
- The role may require working on multiple projects simultaneously, which can be challenging for some candidates
- GSK's large organization size may present opportunities for career growth but also competition for promotions and development opportunities
- The hybrid work arrangement may require candidates to balance on-site and remote work effectively
- London's cost of living may be higher than other locations, impacting overall compensation and benefits
ASSUMPTION: While GSK offers numerous opportunities and benefits, candidates should be aware of the potential challenges and ensure they are well-suited to the role and work environment.
π Similar Roles Comparison
- Compared to other internal communications roles, this position places a greater emphasis on project management and stakeholder engagement
- GSK's global presence and large organization size offer more extensive career development opportunities than smaller organizations
- This role may have a broader scope and more significant impact than similar positions in smaller companies
ASSUMPTION: Candidates should consider the unique aspects of this role and how it compares to similar positions in other organizations. GSK's global presence and large organization size offer distinct advantages and challenges.
π Sample Projects
- Developing and executing a global internal communications campaign to launch a new product or initiative
- Managing a team to create and maintain engaging content for GSK's internal social media channels
- Collaborating with stakeholders across the business to plan and deliver a major internal event or conference
ASSUMPTION: These sample projects illustrate the range of responsibilities and opportunities available in the Communications Manager role at GSK. Candidates should be prepared to work on diverse projects and initiatives that align with the company's strategic objectives.
β Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the Global Internal Engagement team?
- How does GSK support the professional development and growth of its internal communications team members?
- What are the key priorities for this role in the first 90 days, and how will success be measured?
- How does GSK foster a culture of innovation and creativity within its internal communications function?
- What are the most challenging aspects of working in a large, global organization like GSK, and how does the company support its employees in overcoming these challenges?
ASSUMPTION: These interview questions are designed to help candidates better understand the role, team, and company culture. They should be tailored to the individual's interests and experiences.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experience, including specific examples of your communication, project management, and stakeholder engagement abilities
- Prepare for the interview by researching GSK's company culture, values, and recent news, and by practicing common interview questions and your responses
- If selected for the final interview, be prepared to present a portfolio or examples of your work, if applicable
- After the interview, follow up with the hiring manager within 48 hours to express your appreciation for the opportunity and reiterate your interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.